Kritagya
IT, 500+ employees
Less than a year
“Jira Performance Review”
Pros
Jira is an excellent product management tool for our team with its wide range of features like project tracking, bug tracking, task management, time estimation for each resource and Sprint and Scrum management.
Cons
As a software tester, I have not found any cons as all the features are great.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Aakash
IT, 500+ employees
Less than a year
“Jira Review”
Pros
Both using and understanding Jira are simple. It is also easy to use even for those who aren't tech-savvy.
Cons
During my evaluation, I have not come across any con so far.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
5
Functionality
6
Petar
IT, 1-10 employees
“Excellent Jira Workflow”
Pros
With Jira, I can easily work on multiple projects with tasks assigned to everyone and the board keeps me aware of my progress at all times.
Cons
Everything has worked well so far with easy implementation, and I have no issues to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Great platform for work productivity”
Pros
Jira is a great platform for our team to manage task tracking, management and ticketing. Loved its highly customizable and user-friendly interface and features.
Cons
At first, the numerous fields can be a bit confusing to understand mainly for end-users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex
IT, 11-50 employees
More than a year
“Our business runs on JIRA smoothly”
Pros
No work gets done in our business without Jira. We have personalized custom projects and workflows to fit our needs across different departments and individuals. It allows us to create structured development processes, track estimates and actual time, manage releases and maintain audit trails, among many other features.
Cons
Finding support can be challenging, though the large community is helpful. Also, the initial setup and modifying existing projects and workflows were both very complex and time-consuming.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
5
Functionality
10
Bayram
IT, 1-10 employees
More than a year
“J?ra Evaluation”
Pros
We use it at work and I am pleased with it. It is a nice app and I recommend it.
Cons
It is a bit complicated at first, but you get used to it over time.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Manav
Finance, 51-100 employees
Less than a year
“Review of Jira”
Pros
This software excels at workflow management. I use it daily and it integrates seamlessly with other apps, all through Jira.
Cons
The AI features are not very useful at the moment and might need further refinement or re-evaluation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lionel
Healthcare, Custom Product, 1-10 employees
More than a year
“Optimal team management”
Pros
Jira is great as it helps me manage my small team in real time.
Cons
I've been a satisfied customer for more than two years. So, nothing to report as its con.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
leanne
IT, 500+ employees
Less than a year
“Jira is great”
Pros
It is a really easy tool to use for building out tasks and workflows for both individuals and teams.
Cons
It is not the most aesthetically pleasing and can be tricky to use without proper training. Need a bit improvement there.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Aliur
Small Business, 500+ employees
Less than a year
“Jira Online Review”
Pros
I specifically like how easily I can communicate an issue and track its resolution.
Cons
Haven't found any issues yet. For us Jira has been very useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sara
IT, 1-10 employees
Less than a year
“Powerful project management tool, especially suited to agile software”
Pros
This tool has been very helpful for our various tasks like tagging, Scrum, Sprint management and documentation. We also love its excellent tools for managing multiple functions and easy customization. As an administrator, I also value the customer support which offers great solutions and the community where I can always find excellent advice.
Cons
It is on the pricier side, but I understand that it is an exceptional tool for medium to large organizations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Camille
Aviation, 11-50 employees
Less than a year
“Jira is perfect when we are working with different team”
Pros
Opening a ticket on Jira is a pretty simple task, and setting assignment parameters is easy too. It is the best solution when I need to request something from a team based outside my country.
Cons
The platform could benefit from optimization to provide a simpler dashboard view.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Monal
Banking, 500+ employees
More than a year
“Jira best tracking tool for scrum”
Pros
I use it for planning dashboards, burn down charts, velocity charts and backlog tracking. Hands-down the best tool for us.
Cons
Sometimes its very slow and the churn graph is missing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Luciana
Marketing, Advertising, 500+ employees
Less than a year
“Excellent for managing processes and collaborating with remote teams”
Pros
It is easy to implement and onboard new employees onto the platform. There are customizable solutions for many needs. I always use it to file and manage tech and legal tickets remotely.
Cons
Notifications occasionally fail to sync in real-time and the filters for searching old processes can be a bit confusing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
5
Functionality
8
Alwin
Small Business, 101-500 employees
Less than 6 months
“Review of Jira”
Pros
The community discussions and Q&A are effective for communication between cross-functional teams. The Atlassian Marketplace offers a variety of apps, which greatly benefit us. Jira also makes it simple for us to observe and summarize tasks, and it is adaptable for assigning and commenting. The high-level overview of all stories and related positions is helpful too, and the work-in-progress limits greatly enhance overall productivity. Creating bugs, issues and stories is very easy with this tool and saves a lot of time.
Cons
The ability to have duplicate names for entities can be confusing. It is also somewhat difficult for first-time users and document uploads fail occasionally.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Ogechukwu Janefrances
IT, 1-10 employees
Less than a year
“Excellent tool for tracking your workflow”
Pros
I love Jira because it is easy to use, customizable and great for managing projects. It integrates with many other tools and helps track progress which makes work simpler for everyone. Every project manager should have Jira.
Cons
Jiras interface can be a bit challenging to understand for beginners. It can be slow at times, and the cost increases quickly with more users. Better tutorials and lower prices would be helpful.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Rajiv
IT, 500+ employees
Less than a year
“Review of Jira from a team members point of view using it everyday”
Pros
Jira assists me with managing, tracking, assigning and identifying roadblocks during a Sprint, which is invaluable for us to keep a record of progress and assessing the team's productivity throughout the project. It also facilitates integration with different applications, such as Bitbucket and ActiveRail.
Cons
There is an initial learning curve that might be difficult for non-technical users.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
David
Aviation, 500+ employees
More than a year
“Efficient Project Management with Jira”
Pros
Jira provides strong project tracking and agile management features, making it easy for us to monitor progress and collaborate. I have used it at both VOIS and Vezeeta, where the customizable workflows and integrations have been especially beneficial in both settings.
Cons
The interface can be complex and overwhelming for new users and setting it up might require some technical knowledge. Additionally, it can be expensive for smaller teams.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Divyanshi
IT, 500+ employees
Less than a year
“Best tool we ever used”
Pros
It is easy to work with Jira, handle comments, and create workarounds.
Cons
Creating and opening tasks can be time-consuming, but I do like the overall functionality of it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nathan
Marketing, Advertising, 1-10 employees
Less than a year
“I'm not really a fan”
Pros
Bringing relevant people into a thread is simple and the privacy controls efficiently limit visibility. There seems to be no restriction on the length of conversations, obviously another perk from Jira for our team collaboration.
Cons
It feels a bit basic in terms of functionality, though I might not be using it to its full potential. The interface seems a bit standard and outdated, so a design update would be nice.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8