Hospital & Health Care, 51-100 employees
More than a year
“Easy to use tool , makes day to day task management easy”
Pros
Its userfriendly interface coupled with abundant online support resources and a wide array of app integrations makes it a breeze to use.
Cons
In this software setting up workflows and automations can be tricky moreover it lacks an export feature for Release versions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Consumer Electronics, 51-100 employees
More than a year
“Jira is a very powerful Project Management Tool that is very user friendly.”
Pros
My experience with Jira reveals it to be an immensely potent Project Management Tool which remains remarkably userfriendly providing accessible project management tracking capabilities.
Cons
I have not encountered any drawbacks and it is incredibly intuitive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“Jira: Ultimate project Management Tool”
Pros
Jiras interface is intuitive and userfriendly facilitating easy navigation through various functions and options.
Cons
Overall I didnt encounter anything substantial that I disliked about Jira.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Civil Engineering, 1-10 employees
Less than 6 months
“Jira review”
Pros
Jiras time tracking and scheduling features are invaluable for optimizing project management efficiency and saving time.
Cons
Customer support response time could be faster.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
E-Learning, 11-50 employees
Less than a year
“Helps in planning and tracking”
Pros
Multiple users can seamlessly collaborate simultaneously enhancing overall productivity.
Cons
It has limitations in handling file sizes and inefficiencies in generating reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not specified, 1-10 employees
More than a year
“Very Reliable”
Pros
The softwares operational simplicity is highly desirable and userfriendly.
Cons
For my purposes the software is perfect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Banking, 101-500 employees
More than a year
“Great project management tool”
Pros
Collaborating with teammates on projects and tasks is effortlessly streamlined with Jira.
Cons
Initially overwhelming but once you grasp it using the tool becomes quite easy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Information Technology and Services, 51-100 employees
More than a year
“Great Software”
Pros
Jira offers a plethora of features designed to facilitate daytoday work tasks effectively.
Cons
I honestly cannot think of any negative things about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not specified, 51-100 employees
More than a year
“Robust tool for project management”
Pros
Getting started with Jira is a smooth process and I particularly appreciate the availability of advanced filter options.
Cons
Finding and making custom changes can feel a bit confusing.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Information Technology and Services, 500+ employees
More than a year
“A lot of features, a lot of issues”
Pros
While it boasts a comprehensive feature set Jira does encounter some issues along the way.
Cons
Sometime tasks fail to update and specific changes need to be made in a particular manner to avoid discrepancies or missing options.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
10
Not specified, 51-100 employees
Less than a year
“Very Flexible task management Software.”
Pros
Integrating JIRA with Patch Management has proven to be straightforward and intuitive.
Cons
The user interface is straight forward and task tracking is uncomplicated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 500+ employees
Less than a year
“Great Tool”
Pros
While the Jira App is appreciated occasional issues arise such as session expiration while moving cards. Additionally the Mac App functions well initially but encounters difficulties after computer software updates.
Cons
The Mac App crashes upon opening but I still receive notifications from it.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Information Technology and Services, 11-50 employees
Less than a year
“Jira, an effective Atlassian tool for software vendors”
Pros
I really love the feature that allows me to establish numerous projects wherein team members can contribute cooperate and track workflows. It helps me enhancing the productivity minimize errors and ensuring clarity regarding tasks at hand.
Cons
I wish it had a save or scheduled publish option for drafting Jira issues. Sometimes I manually save them just to avoid the hassle of rewriting everything if I accidentally close the tab.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
More than a year
“It is an excellent project management tool!!”
Pros
Jira proves to be an indispensable tool for efficient project management offering comprehensive features that enable seamless management of various project aspects and effective collaboration across teams.
Cons
My experience has consistently been positive and I appreciate the absence of any significant drawbacks. Jira has met my expectations effectively providing a seamless and satisfactory experience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Not specified, 500+ employees
Less than a year
“Great tool for task management!”
Pros
Notable features of Jira include task prioritization setting due dates defining acceptance criteria and establishing task relationships.
Cons
Visualizing the hierarchy of features to capabilities would enhance satisfaction.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Computer Software, 11-50 employees
More than a year
“Highly Recommended”
Pros
Key features such as notifications and centralized project document storage greatly enhance usability and organization within Jira.
Cons
While I found the initial setup of project scheduling a bit daunting I managed task scheduling with ease once I delved into it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Banking, 500+ employees
More than a year
“Essential software”
Pros
In my view the standout quality of Jira is the overall robustness of its code. I encountered a singular issue with mail notifications swiftly resolved by reaching out to customer service through my system admin within a matter of days.
Cons
Jira may exhibit deficiencies in automating issue creation yet integrations and plugins typically address this issue.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Music, 1-10 employees
Less than 6 months
“Great Platform For Effective Communications”
Pros
It facilitates a seamless transition in communication across various departments.
Cons
The platform's tracking capabilities have considerable room for enhancement.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Computer & Network Security, 500+ employees
More than a year
“Efficiency Unleashed”
Pros
Jira's ability to enhance team efficiency and collaboration is remarkable. The agile boards and real-time updates customizable for everyone's preference ensure a unified understanding among team members.
Cons
While Jira may present a slightly steep learning curve initially the benefits certainly outweigh this minor concern in constructive feedback.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Information Technology and Services, 51-100 employees
More than a year
“Great for communication and project management”
Pros
The feature I value is the capability to track my projects visibly for the entire team. The user-friendly application of due dates and attachments adds to its convenience.
Cons
My objection lies in the absence of personalization; unlike comparable platforms allowing customization for better team support Jira falls short in this regard.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8