Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

R
Rupa

Hospital & Health Care, 51-100 employees

More than a year

4.0

Easy to use tool , makes day to day task management easy

Pros

Its userfriendly interface coupled with abundant online support resources and a wide array of app integrations makes it a breeze to use.

Cons

In this software setting up workflows and automations can be tricky moreover it lacks an export feature for Release versions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
Jeffrey

Consumer Electronics, 51-100 employees

More than a year

5.0

Jira is a very powerful Project Management Tool that is very user friendly.

Pros

My experience with Jira reveals it to be an immensely potent Project Management Tool which remains remarkably userfriendly providing accessible project management tracking capabilities.

Cons

I have not encountered any drawbacks and it is incredibly intuitive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Muneeb

Information Technology and Services, 1-10 employees

More than a year

5.0

Jira: Ultimate project Management Tool

Pros

Jiras interface is intuitive and userfriendly facilitating easy navigation through various functions and options.

Cons

Overall I didnt encounter anything substantial that I disliked about Jira.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A
Andres

Civil Engineering, 1-10 employees

Less than 6 months

4.0

Jira review

Pros

Jiras time tracking and scheduling features are invaluable for optimizing project management efficiency and saving time.

Cons

Customer support response time could be faster.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

10

J
Jomon

E-Learning, 11-50 employees

Less than a year

5.0

Helps in planning and tracking

Pros

Multiple users can seamlessly collaborate simultaneously enhancing overall productivity.

Cons

It has limitations in handling file sizes and inefficiencies in generating reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not specified, 1-10 employees

More than a year

5.0

Very Reliable

Pros

The softwares operational simplicity is highly desirable and userfriendly.

Cons

For my purposes the software is perfect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

E
Eldar

Banking, 101-500 employees

More than a year

5.0

Great project management tool

Pros

Collaborating with teammates on projects and tasks is effortlessly streamlined with Jira.

Cons

Initially overwhelming but once you grasp it using the tool becomes quite easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

T
Tim

Information Technology and Services, 51-100 employees

More than a year

5.0

Great Software

Pros

Jira offers a plethora of features designed to facilitate daytoday work tasks effectively.

Cons

I honestly cannot think of any negative things about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not specified, 51-100 employees

More than a year

4.0

Robust tool for project management

Pros

Getting started with Jira is a smooth process and I particularly appreciate the availability of advanced filter options.

Cons

Finding and making custom changes can feel a bit confusing.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

O
Ovidiu

Information Technology and Services, 500+ employees

More than a year

3.0

A lot of features, a lot of issues

Pros

While it boasts a comprehensive feature set Jira does encounter some issues along the way.

Cons

Sometime tasks fail to update and specific changes need to be made in a particular manner to avoid discrepancies or missing options.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

8

Functionality

10

A
Anonymous

Not specified, 51-100 employees

Less than a year

5.0

Very Flexible task management Software.

Pros

Integrating JIRA with Patch Management has proven to be straightforward and intuitive.

Cons

The user interface is straight forward and task tracking is uncomplicated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nestor

Computer Software, 500+ employees

Less than a year

4.0

Great Tool

Pros

While the Jira App is appreciated occasional issues arise such as session expiration while moving cards. Additionally the Mac App functions well initially but encounters difficulties after computer software updates.

Cons

The Mac App crashes upon opening but I still receive notifications from it.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

W
Wijnand

Information Technology and Services, 11-50 employees

Less than a year

5.0

Jira, an effective Atlassian tool for software vendors

Pros

I really love the feature that allows me to establish numerous projects wherein team members can contribute cooperate and track workflows. It helps me enhancing the productivity minimize errors and ensuring clarity regarding tasks at hand.

Cons

I wish it had a save or scheduled publish option for drafting Jira issues. Sometimes I manually save them just to avoid the hassle of rewriting everything if I accidentally close the tab.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Renu

Information Technology and Services, 11-50 employees

More than a year

5.0

It is an excellent project management tool!!

Pros

Jira proves to be an indispensable tool for efficient project management offering comprehensive features that enable seamless management of various project aspects and effective collaboration across teams.

Cons

My experience has consistently been positive and I appreciate the absence of any significant drawbacks. Jira has met my expectations effectively providing a seamless and satisfactory experience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Not specified, 500+ employees

Less than a year

4.0

Great tool for task management!

Pros

Notable features of Jira include task prioritization setting due dates defining acceptance criteria and establishing task relationships.

Cons

Visualizing the hierarchy of features to capabilities would enhance satisfaction.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

R
Rami

Computer Software, 11-50 employees

More than a year

5.0

Highly Recommended

Pros

Key features such as notifications and centralized project document storage greatly enhance usability and organization within Jira.

Cons

While I found the initial setup of project scheduling a bit daunting I managed task scheduling with ease once I delved into it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JC
Juan Carlos

Banking, 500+ employees

More than a year

5.0

Essential software

Pros

In my view the standout quality of Jira is the overall robustness of its code. I encountered a singular issue with mail notifications swiftly resolved by reaching out to customer service through my system admin within a matter of days.

Cons

Jira may exhibit deficiencies in automating issue creation yet integrations and plugins typically address this issue.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J
Jordan

Music, 1-10 employees

Less than 6 months

4.0

Great Platform For Effective Communications

Pros

It facilitates a seamless transition in communication across various departments.

Cons

The platform's tracking capabilities have considerable room for enhancement.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

E
Emilija

Computer & Network Security, 500+ employees

More than a year

5.0

Efficiency Unleashed

Pros

Jira's ability to enhance team efficiency and collaboration is remarkable. The agile boards and real-time updates customizable for everyone's preference ensure a unified understanding among team members.

Cons

While Jira may present a slightly steep learning curve initially the benefits certainly outweigh this minor concern in constructive feedback.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

C
Cassandra

Information Technology and Services, 51-100 employees

More than a year

4.0

Great for communication and project management

Pros

The feature I value is the capability to track my projects visibly for the entire team. The user-friendly application of due dates and attachments adds to its convenience.

Cons

My objection lies in the absence of personalization; unlike comparable platforms allowing customization for better team support Jira falls short in this regard.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8