Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

S

samah

Healthcare, 11-50 employees

Less than 6 months

5.0
May 2024

Jira: A Versatile and Powerful Project Management Tool with a Steep Learning Curve

Pros

The flexibility and robust customization options of Jira are what I like the most. It allows detailed tracking and management of projects, adapting seamlessly to various workflows and project requirements. The extensive integration capabilities with other tools and the comprehensive reporting and analytics features further improve its usefulness in project management.

Cons

The most challenging aspect of Jira, in my opinion, is its steep learning curve. For new users, navigating and fully leveraging its features can be quite difficult without substantial training. Additionally, the complexity of configuration and customization can be overwhelming and time-consuming, often necessitating dedicated administrative resources for effective management.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

B

Badri

Finance, 1-10 employees

Less than a year

5.0
May 2024

Jira Review

Pros

I have been using Jira for a year and it stands out as one of the best software solutions for project management. It has significantly contributed to efficient project management. I highly recommend it for project management purposes.

Cons

Sometimes, even simple tasks can seem complex, but it's manageable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jamie

IT, 11-50 employees

More than a year

5.0
May 2024

Incredibly versatile solution for project management

Pros

Previously, I have the misconception that Jira was exclusively for development and support teams. However, after using it in both a marketing agency and a marketing role at a tech company, I get to know about its versatility. It can excellently streamline and simplify project and task management for teams of all sizes. The time tracking feature is particularly useful for managing resources.

Cons

It's not drawback I believe, but building a robust project management tool instance in Jira requires a skilled project manager. Cutting corners during setup can make it challenging to make changes later on.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

swaibu

IT, 11-50 employees

4.0
May 2024

aws computing

Pros

One of the aspects I like the most is the ease of creating tasks and assigning them.

Cons

More individuals should engage with Jira to solve problems.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

Z

Zacharoula

Consultants, 500+ employees

Less than 6 months

4.0
May 2024

Useful tool for project management

Pros

Jira offers great assistance in tracking issues, bugs and tasks across multiple projects.

Cons

Jira can be quite complex to understand at times and also introduce significant overhead, especially for smaller teams or projects with simpler requirements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
May 2024

Best product solve for prioritisation and tracking progress.

Pros

When multiple stakeholders contribute to a project, Jira excels in clearly defining roles and contributions. It also assists in establishing priority orders for tasks assigned to single stakeholders. Even management personnel find it easy to understand and use.

Cons

The cost control makes it challenging for the company to grant access to everyone. - While individuals with access can check ticket progress, the email notifications are not very user-friendly for those without access to understand.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

E

Edwin

IT, 500+ employees

Less than a year

4.0
May 2024

Jira for Agile Methodologies

Pros

Setting up Jira for project management using Agile methodologies is quite simple and hassle-free.

Cons

The abundance of features in Jira can sometimes be overwhelming and require a bit of training to fully understand.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Azoba

Education, E-Learning, 500+ employees

More than a year

5.0
May 2024

Jira Review

Pros

Jira is a fantastic platform that boasts a seamlessly navigable interface, ensuring a smooth experience while using it.

Cons

Personally, I have no issues with Jira as it is easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OB

Ozgur Bulent

IT, 500+ employees

More than a year

4.0
May 2024

Jira is a must have tool for working together on tasks and managing projects efficiently

Pros

The software's interface is comprehensive and effectively meets most requirements while delivering optimal performance.

Cons

Inexperienced Jira administrators may configure the tool in a way that causes slow performance and sluggish behavior, such as adding excessive add-ons. As a user, despite providing feedback, you may have to accept the configuration chosen by the administrator for the project.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KJ

Kristine joy

Accounting, 500+ employees

5.0
May 2024

Awesome app!

Pros

I rely on it daily to effectively manage my tasks and projects, ensuring timely completion and proper timeline management. The fact that I can also download it on my mobile phone makes everything quite simple, as I can access it anytime and anywhere, even without my laptop.

Cons

Sometimes, signing in takes a while, perhaps due to a bug or another issue, but it can be resolved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A

Amber

Advertising, 1-10 employees

Less than 6 months

5.0
May 2024

great for tracking

Pros

Jira is great software for efficiently tracking employees time sheets.

Cons

There was nothing that I specifically disliked about Jira. It simply wasn't suitable for my business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

5.0
May 2024

Jira Reviewed

Pros

Jira simplifies the process of tracking by consolidating it from multiple programs into one.

Cons

There wasn't anything I disliked about Jira.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Morgan

Public Sector, 500+ employees

Less than a year

5.0
May 2024

Jira Review

Pros

As a Software Development platform, Jira is fantastic and serves as our go to for planning and managing our software design process.

Cons

In my experience, Jira has been an exceptional platform without any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

4.0
May 2024

Great for Tracking Purposes

Pros

This tool is very much liked by me because it allows easy monitoring of all the expense reports associated with us and allows assigning them to the respective individuals.

Cons

The speed of Jira can be annoying at times, as it takes ages to load.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

P

Piyush

IT, 101-500 employees

More than a year

5.0
May 2024

Jira: Company Project Management

Pros

When managing a company with a substantial number of employees and multiple projects, Jira proves to be a valuable software. It efficiently provides project updates and aids in progress management.

Cons

There's nothing to dislike about Jira. It's a fantastic tool that greatly assists in managing multiple projects effortlessly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

4.0
May 2024

Great for software development and Agile methodology team

Pros

During my first software development project using Java, I used Jira. It was a seamless transition and I was able to create customizable workflows. Flow diagrams were my primary focus, and the experience was truly exceptional.

Cons

Jira wasn't very fast on my laptop, which has an Intel Core i3 4th generation processor. I was dissatisfied with its performance.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Julijana

Recruitment, 11-50 employees

More than a year

5.0
May 2024

Great for multi-project management

Pros

I found it beneficial that we could build different project hierarchies and organize sub-projects and sub-tasks accordingly. The timeline view was particularly helpful.

Cons

The setup process and getting the non-technical team on board with using Jira were a bit complex in my experience.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

A

Akhil

IT, 1-10 employees

Less than a year

5.0
May 2024

Jira review

Pros

The customizable options offered by Jira are what I love the most. They allow for tailoring workflows and boards to perfectly suit our team's unique style, making project management a seamless experience.

Cons

The only drawback I've noticed with Jira is that it can be too much for newcomers. The abundance of flexibility and customization options requires some time to learn. It's like navigating a new city without a map but you'll eventually figure it out, however it takes time to find the best route.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

N

Noran

IT, 11-50 employees

Less than 6 months

5.0
May 2024

Jire is the best project management

Pros

The adaptability and customization options offered by Jira make it highly versatile for various project management needs. Its remarkable features for issue tracking, agile methodologies and integration capabilities further contribute to its value.

Cons

While Jira offers a lot of customization options and the complexity involved within those things can be overwhelming, particularly for new users. The learning curve for mastering advanced features and configurations can be steep, potentially causing disorganizations and confusion for certain teams.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

4.0
May 2024

My preferred project management platform.

Pros

Jira's high level of customization has been highly liked by my team. We continuously refine Jira to align with our workflow processes, no matter how complex they may be. This has greatly improved project collaboration within our development team and provided increased visibility into crucial aspects of our internal software project management structure.

Cons

Whenever we have a high backlog on Jira, our Agile board tends to crash. This disrupts our collaboration flow and makes it challenging to prioritize crucial project tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10