Not Specified, 500+ employees
More than a year
“My own review of jira”
Pros
Jira stands out as an excellent platform for project management particularly for software developers overseeing various aspects and tracking progress a valuable tool for team leads.
Cons
Personally I find Jira's UI less attractive due to its limited color. A more vibrant interface would impart a different feel other than that everything meets expectations.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Events Services, 1-10 employees
Less than a year
“Jira”
Pros
This program proves excellent offering userfriendly functionality that requires no prior experience.
Cons
No issues with this program it proves highly beneficial.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Not Specified, 1-10 employees
More than a year
“Solid tool for product managers and engineers”
Pros
Embracing Agile principles at our company Jira effectively integrates them notably through the kanban board. This feature benefits product managers and engineers ensuring teams stay on track and meet release deadlines. As a tech support administrator I find it valuable for submitting issues with context and severity considerations for engineers and product managers.
Cons
For those not inclined towards Kanban there's a restricted array of alternative views which some employees find insufficient. Furthermore the learning curve poses a challenge for new employees and users especially with a perplexing UI.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Not Specified, 11-50 employees
Less than a year
“Jira for Web developers”
Pros
Jira provides robust tools for efficient planning tracking and management of work. It supports the creation of Kanban and Scrum boards enhancing visual project tracking.
Cons
Jira can be overwhelming for firsttime users of this software type given its numerous and intricate functionalities.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Information Technology and Services, 500+ employees
More than a year
“Jira Perfect tool for ProjectTask Management”
Pros
What I appreciate most about Jira is its seamless collaboration capabilities enabling effective task management and project agility. The userfriendly interface featuring draganddrop functionality contributes to easy movement of tickets or tasks across different phases of project management. Furthermore its integration with various thirdparty providers enhances workflow manageability.
Cons
It imposes constraints on the size of messages in a ticket and attachments. Managing tasks especially when numerous can be challenging making it difficult to track specific tasks or locate older tickets from our team.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Not Specified, 101-500 employees
Less than a year
“Jira”
Pros
Easy simple fast accurate trustworthy and helpful a summary of the positive attributes of Jira.
Cons
I appreciate everything about Jira and its functionality.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Financial Services, 500+ employees
More than a year
“The jira review”
Pros
Jira delivers an excellent project management experience complemented by userfriendly procedures.
Cons
Customer support had me waiting at times but that was a onetime event.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Non-Profit Organization Management, 51-100 employees
More than a year
“Project Management is easier with Jira”
Pros
JIRA's bug tracking and project task tracking features enable our onsite team to effortlessly monitor defects and prioritize fixes. As someone overseeing resource distribution across multiple clients and projects Kanban boards provide a clear overview of individual activity durations.
Cons
Mobile access is somewhat challenging in browserbased usage. A potential solution involves creating a highquality user experience separate from any mobile app.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Not Specified, 11-50 employees
More than a year
“Great to manage a team with developers and your roadmap”
Pros
The centralized assignment and review of tasks stand out as valuable features.
Cons
Some aspects of the UI could offer more customization.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Not Specified, 51-100 employees
More than a year
“A solid task management tool”
Pros
Jira proves to be a very intuitive tool simplifying the creation and tracking of tasks throughout their lifecycle.
Cons
Working with subtasks and maintaining a clean board during the handling of such issues can be a bit complex.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Building Materials, 11-50 employees
More than a year
“It helps me for advanced tracking with Wrike”
Pros
Integrating Jira with Wrike enhances project performance tracking. Jira excels in providing a simple wellstructured approach to task and request management fostering collaboration through features like liking commenting notifications and file attachments. The affordability and effectiveness coupled with analytics and reporting features like Jira Query Language contribute to efficient project progress tracking and decisionmaking.
Cons
So far I haven't identified any criticisms it's working well which is why I continue to use it today.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Computer Networking, 11-50 employees
Less than a year
“Amazing software”
Pros
The progress tracking feature in Jira is described as amazing.
Cons
The reporting and statistics feature could be enhanced.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Banking, 101-500 employees
More than a year
“Happy with Jira”
Pros
Submitting a support ticket is made easy by the userfriendly interface.
Cons
Unable to control the speed of my team's response to ticket requests.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
More than a year
“Ease of use of JIRA”
Pros
Utilized for several years in project management and defect tracking Jira consistently proves effective and reliable for these purposes.
Cons
No specific issues encountered with the product.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Hospitality, 51-100 employees
Less than a year
“JIRA STEPS”
Pros
Jira serves as a centralized hub for tracking all projects and tasks.
Cons
Creating approving and reviewing tickets involves too many steps. The language isn't userfriendly and more descriptive approval codes or a key would be beneficial.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Entertainment, 1-10 employees
More than a year
“Thank god for Jira”
Pros
The organized structure of Jira coupled with its ease of navigation contributes to effective business organization.
Cons
I genuinely have nothing negative to say about Jira we've never encountered any problems. We can always quickly find what we need.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Utilities, 51-100 employees
Less than 6 months
“Jira is easy and intuitive.”
Pros
Capterra encompassing an array of tools including Jira is an essential part of daily use due to its structured reality and intuitive features.
Cons
It's easy and intuitive part of my daily routine.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Not Specified, 11-50 employees
More than a year
“Fantastic Project and Task Manager”
Pros
Jira stands out as software providing out of the box functionalities for project management task management and team and time management all conveniently accessible on a single dashboard eliminating the need to switch between various solutions.
Cons
Jira is excellent software but the UI could be improved for better userfriendliness otherwise there's nothing I dislike in the overall solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Executive Office, 101-500 employees
More than a year
“Jira Best For Business”
Pros
Jira's integration capabilities with other Atlassian products are highly valued by users. The userfriendly interface and collaboration features with the team and customer service system prove beneficial for business.
Cons
The high price poses a significant challenge for small businesses and the limited number of software integrations is another drawback.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Music, 1-10 employees
Less than a year
“Great for designers”
Pros
Described as one of the best places for a team of creatives highlighting Jira's suitability for creative collaboration.
Cons
I recall it being a bit confusing to figure out initially.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7