Anonymous
Not Specified, 500+ employees
Less than a year
“Better Project Management”
Pros
Jira is highly intuitive and easy to deploy across all machines. It provides customized automation tools for various programs, incorporating advanced security measures.
Cons
It's only truly effective for scrum programs. But it may not be the best platform for all industries and teamwork. For new users, fully understanding the featured settings can be a nightmare.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
Nomfundo
Education, E-Learning, 51-100 employees
Less than a year
“Make life easy plan with JIRA”
Pros
The ready-made templates are a game-changer. They make everything so easy. All you have to do is choose.
Cons
Tracking can be multifunctional, making it difficult to keep track.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Excellent platform”
Pros
JIRA has a fundamental building block called an "Issue." With that as a foundation, you can add additional functionality like LEGO blocks. You can practically use JIRA for any task that requires tracking. The customizations and automations available truly transform the way a team operates.
Cons
The API could be improved. It should support out-of-the-box automation of tasks at scale.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Enrico
Education, E-Learning, 500+ employees
Less than 6 months
“Not perfect”
Pros
It's highly beneficial for tracking projects, and it includes functionalities that greatly improve productivity.
Cons
It's a bit hard to understand it, as you don't immediately see the benefits of using it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
prasad
IT, 500+ employees
Less than a year
“best task management tool”
Pros
What I like the most about Jira is the conversation section in the tool as it eliminates the need for emailing users for updates. They can simply update it directly in the tool, which helps maintain a history and allows us to track issues if needed. It's an easy to learn tool that isn't overly complicated.
Cons
When designing customized workflows, it has limited capabilities. Here, I can't map status with columns, which I believe is a feature that should be introduced in future versions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
ilian
Real Estate, 500+ employees
Less than a year
“Jira great service fast”
Pros
It brings visibility to our work and empowers us to deliver exceptional service quickly.
Cons
Two things, the limited file size uploads as well as the confusing user interface.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lei
IT, 51-100 employees
Less than 6 months
“Great Sprint Planning and Management Tool”
Pros
The freedom to prioritize sprint items, assign fixed versions and associate parent documentation with Confluence is absolutely awesome!
Cons
I'm unable to associate with multiple Confluence spaces under Project Pages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amr
IT, 1-10 employees
Less than a year
“Jira It contains many features. It is useful and wonderful, I recommend downloading it”
Pros
The seamless coordination across large spaces is what I like the most. Also it offers diverse project management options. Once you start using it daily, you'll realize how easy it is to use.
Cons
Sometimes, there are limitations on file size for downloading. Additionally, using the filter system can be challenging at times.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Alan
IT, 51-100 employees
More than a year
“The most complete management tool”
Pros
The ability to customize and integrate with GitHub is a game-changer.
Cons
It's not straightforward to understand and set up, especially for new users.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
10
Kevin
Construction, 11-50 employees
Less than a year
“Jira Review”
Pros
Jira creates a platform for our employees to stay updated on all the new changes within the company.
Cons
The learning journey of Jira was not as easy as we expected but we managed to overcome it. It was well worth it, integrating it within our company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jason
IT, 51-100 employees
More than a year
“jira end-users review”
Pros
It offers a wide range of features and is incredibly user-friendly.
Cons
Some integration with third-party software is not working as expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Very easy for project's collaboration.”
Pros
The user interface is so friendly and simple which makes a noticeable difference. It's incredibly convenient to set status update notes for collaborators using "@name," which triggers automated emails to their respective inboxes. It's intuitive and requires no training to start using.
Cons
It's hard to say... maybe the reporting capabilities could be enhanced further.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Pedro
Aviation, 51-100 employees
Less than a year
“Amazing platform”
Pros
It constantly adapts to better suit our needs and focuses on the most important aspects.
Cons
There isn't any aspect of the platform that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rolly
IT, 500+ employees
Less than 6 months
“Project Managment With Jira”
Pros
Jira helps teams to stay organize and track their work, providing good reporting capabilities and assisting in task management.
Cons
In the beginning, the platform seems more complex mainly when you're new to it. It's difficult to understand where to go due to its complex structure.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Abegail
Customer Service, 500+ employees
More than a year
“Jira is easy to use.”
Pros
You can easily separate tickets and prioritize them as per your need.
Cons
There were times when numerous updates going on with Jira. This cause trouble!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Lirim
Manufacturing, 51-100 employees
Less than a year
“Great software for people who do Agile projects”
Pros
Setting up agile projects involving multiple teams is not at all a problem with Jira. I've used it for several projects and always stayed on track with all of them. It's easy to create scrum teams and set up different boards based on the project I'm working on. The automation features are simple to configure and save a lot of time. I definitely recommend it!
Cons
None. It works the best for me. No bugs so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“A way to keep the work organized”
Pros
I rely on Jira for task management, as my Product Owner assigns tasks to me. It helps me stay organized and ensures that no task slips through the cracks. The custom workflows and detailed reporting features are incredibly helpful for tailoring the tool to our team's specific needs.
Cons
I find it to be complex at times, so it takes time to become familiar with all its features. Consequently, this complexity can sometimes make the interface feel crowded, which can be frustrating when I'm trying to focus on my work/task list.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mateus
Auto Dealership, 1-10 employees
“A GREAT APP, MEETS YOUR NEEDS”
Pros
It's a tool that allows me to monitor my tasks and oversee every stage of the process.
Cons
I haven't come across anything yet that I could count as something I didn't like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
evan
Small Business, 1-10 employees
Less than 6 months
“great tool for everything”
Pros
I'm ecstatic that I can delegate projects to my team and easily stay updated on their progress.
Cons
We're still in the process of learning the system, so there isn't much to comment on at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 1-10 employees
“Excellent platform for management”
Pros
Jira keeps my team on track. Tasks are clear, assignments are simple and we have a clear view of how everything is progressing. It's a lifesaver for Agile projects, thanks to its Kanban boards and other features. Plus, you can easily customize it to perfectly fit your workflow. When it comes to project management tools that get the job done, Jira is definitely a top choice.
Cons
Jira is fantastic, but it's not faultless. To begin with, it can be a challenge to learn. There's just so much to it that it can be a lot to take at first. And even when you get the hang of it, things can slow down with larger projects. Waiting for Jira can be frustrating!
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8