Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Not Specified, 500+ employees

Less than a year

4.0
April 2024

Better Project Management

Pros

Jira is highly intuitive and easy to deploy across all machines. It provides customized automation tools for various programs, incorporating advanced security measures.

Cons

It's only truly effective for scrum programs. But it may not be the best platform for all industries and teamwork. For new users, fully understanding the featured settings can be a nightmare.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

10

N

Nomfundo

Education, E-Learning, 51-100 employees

Less than a year

5.0
April 2024

Make life easy plan with JIRA

Pros

The ready-made templates are a game-changer. They make everything so easy. All you have to do is choose.

Cons

Tracking can be multifunctional, making it difficult to keep track.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
April 2024

Excellent platform

Pros

JIRA has a fundamental building block called an "Issue." With that as a foundation, you can add additional functionality like LEGO blocks. You can practically use JIRA for any task that requires tracking. The customizations and automations available truly transform the way a team operates.

Cons

The API could be improved. It should support out-of-the-box automation of tasks at scale.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

E

Enrico

Education, E-Learning, 500+ employees

Less than 6 months

5.0
April 2024

Not perfect

Pros

It's highly beneficial for tracking projects, and it includes functionalities that greatly improve productivity.

Cons

It's a bit hard to understand it, as you don't immediately see the benefits of using it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

P

prasad

IT, 500+ employees

Less than a year

4.0
April 2024

best task management tool

Pros

What I like the most about Jira is the conversation section in the tool as it eliminates the need for emailing users for updates. They can simply update it directly in the tool, which helps maintain a history and allows us to track issues if needed. It's an easy to learn tool that isn't overly complicated.

Cons

When designing customized workflows, it has limited capabilities. Here, I can't map status with columns, which I believe is a feature that should be introduced in future versions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

I

ilian

Real Estate, 500+ employees

Less than a year

5.0
April 2024

Jira great service fast

Pros

It brings visibility to our work and empowers us to deliver exceptional service quickly.

Cons

Two things, the limited file size uploads as well as the confusing user interface.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lei

IT, 51-100 employees

Less than 6 months

5.0
April 2024

Great Sprint Planning and Management Tool

Pros

The freedom to prioritize sprint items, assign fixed versions and associate parent documentation with Confluence is absolutely awesome!

Cons

I'm unable to associate with multiple Confluence spaces under Project Pages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amr

IT, 1-10 employees

Less than a year

5.0
April 2024

Jira It contains many features. It is useful and wonderful, I recommend downloading it

Pros

The seamless coordination across large spaces is what I like the most. Also it offers diverse project management options. Once you start using it daily, you'll realize how easy it is to use.

Cons

Sometimes, there are limitations on file size for downloading. Additionally, using the filter system can be challenging at times.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Alan

IT, 51-100 employees

More than a year

5.0
April 2024

The most complete management tool

Pros

The ability to customize and integrate with GitHub is a game-changer.

Cons

It's not straightforward to understand and set up, especially for new users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

10

K

Kevin

Construction, 11-50 employees

Less than a year

5.0
April 2024

Jira Review

Pros

Jira creates a platform for our employees to stay updated on all the new changes within the company.

Cons

The learning journey of Jira was not as easy as we expected but we managed to overcome it. It was well worth it, integrating it within our company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

jason

IT, 51-100 employees

More than a year

5.0
April 2024

jira end-users review

Pros

It offers a wide range of features and is incredibly user-friendly.

Cons

Some integration with third-party software is not working as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
April 2024

Very easy for project's collaboration.

Pros

The user interface is so friendly and simple which makes a noticeable difference. It's incredibly convenient to set status update notes for collaborators using "@name," which triggers automated emails to their respective inboxes. It's intuitive and requires no training to start using.

Cons

It's hard to say... maybe the reporting capabilities could be enhanced further.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

P

Pedro

Aviation, 51-100 employees

Less than a year

5.0
April 2024

Amazing platform

Pros

It constantly adapts to better suit our needs and focuses on the most important aspects.

Cons

There isn't any aspect of the platform that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rolly

IT, 500+ employees

Less than 6 months

4.0
April 2024

Project Managment With Jira

Pros

Jira helps teams to stay organize and track their work, providing good reporting capabilities and assisting in task management.

Cons

In the beginning, the platform seems more complex mainly when you're new to it. It's difficult to understand where to go due to its complex structure.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Abegail

Customer Service, 500+ employees

More than a year

5.0
April 2024

Jira is easy to use.

Pros

You can easily separate tickets and prioritize them as per your need.

Cons

There were times when numerous updates going on with Jira. This cause trouble!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

L

Lirim

Manufacturing, 51-100 employees

Less than a year

5.0
April 2024

Great software for people who do Agile projects

Pros

Setting up agile projects involving multiple teams is not at all a problem with Jira. I've used it for several projects and always stayed on track with all of them. It's easy to create scrum teams and set up different boards based on the project I'm working on. The automation features are simple to configure and save a lot of time. I definitely recommend it!

Cons

None. It works the best for me. No bugs so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
April 2024

A way to keep the work organized

Pros

I rely on Jira for task management, as my Product Owner assigns tasks to me. It helps me stay organized and ensures that no task slips through the cracks. The custom workflows and detailed reporting features are incredibly helpful for tailoring the tool to our team's specific needs.

Cons

I find it to be complex at times, so it takes time to become familiar with all its features. Consequently, this complexity can sometimes make the interface feel crowded, which can be frustrating when I'm trying to focus on my work/task list.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Mateus

Auto Dealership, 1-10 employees

5.0
April 2024

A GREAT APP, MEETS YOUR NEEDS

Pros

It's a tool that allows me to monitor my tasks and oversee every stage of the process.

Cons

I haven't come across anything yet that I could count as something I didn't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

evan

Small Business, 1-10 employees

Less than 6 months

5.0
April 2024

great tool for everything

Pros

I'm ecstatic that I can delegate projects to my team and easily stay updated on their progress.

Cons

We're still in the process of learning the system, so there isn't much to comment on at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

4.0
April 2024

Excellent platform for management

Pros

Jira keeps my team on track. Tasks are clear, assignments are simple and we have a clear view of how everything is progressing. It's a lifesaver for Agile projects, thanks to its Kanban boards and other features. Plus, you can easily customize it to perfectly fit your workflow. When it comes to project management tools that get the job done, Jira is definitely a top choice.

Cons

Jira is fantastic, but it's not faultless. To begin with, it can be a challenge to learn. There's just so much to it that it can be a lot to take at first. And even when you get the hang of it, things can slow down with larger projects. Waiting for Jira can be frustrating!

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8