evan
Small Business, 1-10 employees
Less than 6 months
“great tool for everything”
Pros
I'm ecstatic that I can delegate projects to my team and easily stay updated on their progress.
Cons
We're still in the process of learning the system, so there isn't much to comment on at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 1-10 employees
“Excellent platform for management”
Pros
Jira keeps my team on track. Tasks are clear, assignments are simple and we have a clear view of how everything is progressing. It's a lifesaver for Agile projects, thanks to its Kanban boards and other features. Plus, you can easily customize it to perfectly fit your workflow. When it comes to project management tools that get the job done, Jira is definitely a top choice.
Cons
Jira is fantastic, but it's not faultless. To begin with, it can be a challenge to learn. There's just so much to it that it can be a lot to take at first. And even when you get the hang of it, things can slow down with larger projects. Waiting for Jira can be frustrating!
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Mark
Graphic Design, IT, 51-100 employees
Less than a year
“Adequate Project Management Tool”
Pros
It serves as a useful collaborative tool as it allows easy note-taking and changes to tickets, with notifications sent to the owner through the tool itself and via email. It's great for tracking progress and fairly effective for planning sprints and monitoring progress through agile delivery.
Cons
It's not easy to pick up. Different displays and boards are not easy to understand or find. Working on multiple projects can be quite confusing.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
5
Functionality
6
Sunil
Manufacturing, 500+ employees
Less than a year
“User review of jir”
Pros
Deploying any project in the Kanban or Scrum framework is a hassle free process now as it requires minimal training.
Cons
The timeline view could use some improvements, and in scrum, there is a need for additional features in backlog management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Lucie
IT, 101-500 employees
Less than a year
“Jira review”
Pros
Jira is quite useful for bug tracking and creating tickets for other teams.
Cons
I don't use it enough, but I find the interface not very intuitive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Gregg
Aviation, 500+ employees
Less than a year
“Use of JIRA”
Pros
It allows multiple users to contribute and easily track task progress.
Cons
Sometimes, there are too many users involved, which slows down progress. Also internal access can be more streamlined.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Dimitar
Product, 500+ employees
More than a year
“Jira Review”
Pros
It facilitates planning and task descriptions, allowing effective task allocation among team members. It also simplifies task progress tracking.
Cons
Everything works well for my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medhat
Banking, Finance, 11-50 employees
Less than a year
“From Egypt, Fayoum Governorate, Fayoum Center, Adwa”
Pros
The interface has a modern look, and the concept is great. The graphics are truly impressive, and of course, it's a robust application. The calendar feature is particularly outstanding and I also enjoyed the integration with Slack.
Cons
I've heard from some people that they're having a bit of trouble dealing with it, and also work pressure adds to the challenge.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
“Manage your task and be professional”
Pros
It's a great platform to engage with and monitor tasks in a project.
Cons
Currently, there is nothing that needs improvement, but automation in certain features would be ideal.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Angelo Luigi
Finance, 500+ employees
Less than a year
“Excellent and good to use”
Pros
Just the right amount of reliability, measurability and accountability.
Cons
It's not the most user-friendly when it comes to logging in, but overall, it's good to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarat Chandra
IT, 500+ employees
More than a year
“Jira is a Lifeline to Projects”
Pros
Jira offers the most comprehensive view of projects and ongoing tickets. It also incorporates several collaborative tools that make data integrations simpler and more intuitive.
Cons
The filtering and search system could be significantly improved when creating custom views or searching for specific keywords.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
Jeda
Accounting, 1-10 employees
“Jira Review”
Pros
The software is fantastic, and completing tasks is not a challenge at all.
Cons
There wasn't anything that I disliked. If there was a problem, I would report it.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
6
Functionality
8
Karin
Education, E-Learning, 1-10 employees
Less than a year
“Jira is an engineers dream”
Pros
Jira is an excellent tool for keeping all engineers working together and informed about progress, with the roadmap and deadlines always in sight.
Cons
If you're not an engineer like myself, Jira might feel a complex software to you. It's fine if you just want to glance at the roadmap for progress, but it's a very deep and robust software, so training is necessary for most tasks.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Narayan
Aviation, 51-100 employees
Less than a year
“Jira is for managing task”
Pros
Tracking and planning according to product development is a not hassle anymore. It offers customization options and seamless integration with other tools, making tasks quick and easy.
Cons
A demo is required for the first user, as it's not very user-friendly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ediku
Manufacturing, 1-10 employees
Less than a year
“Jira review”
Pros
Majorly, the ease of using the work board management to organize and prioritize tasks and jobs across different projects.
Cons
Sometimes, it can be difficult to navigate through.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Meredith
IT, 500+ employees
More than a year
“Hands down the best”
Pros
I've tried other similar applications, but none compared to Jira. The ease of configuration and navigation is truly remarkable.
Cons
That other companies don't operate like Jira. So it is simply the best.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 500+ employees
“Jira for Project Management”
Pros
Users can collaborate from a single software and work remotely.
Cons
Considerations regarding cost and complexity for beginners.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Frank
Customer Service, 51-100 employees
More than a year
“One to rule them all”
Pros
It works flawlessly for both our development department as a traditional management tool (creating bugs, features, epics, and more) and our infrastructure department as a kanban board for tracking work assignments and registering ideas.
Cons
Nothing really. We are still discovering new features that help us improve.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shabana
IT, 1-10 employees
Less than a year
“Making Project Management Easy”
Pros
JIRA is amazing for keeping track of projects and tasks. It can be customized to perfectly fit your team, and it seamlessly integrates with other Atlassian tools like Confluence. The reports and dashboards provide a clear picture of how things are progressing.
Cons
It can be a bit hard for newcomers to learn JIRA, but once you get the hang of it, it's smooth sailing. Some people wish the interface was a bit simpler, and costs can accumulate if you're not careful.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Siddham
IT, 11-50 employees
More than a year
“Fantastic Product!”
Pros
From the interface to the array of features, Jira seems perfect, especially for task management. Other aspects are equally impressive.
Cons
It's sometimes annoying that customization in the user interface is not always possible.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8