Total 5759 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

40%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

E

evan

Small Business, 1-10 employees

Less than 6 months

5.0
April 2024

great tool for everything

Pros

I'm ecstatic that I can delegate projects to my team and easily stay updated on their progress.

Cons

We're still in the process of learning the system, so there isn't much to comment on at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

4.0
April 2024

Excellent platform for management

Pros

Jira keeps my team on track. Tasks are clear, assignments are simple and we have a clear view of how everything is progressing. It's a lifesaver for Agile projects, thanks to its Kanban boards and other features. Plus, you can easily customize it to perfectly fit your workflow. When it comes to project management tools that get the job done, Jira is definitely a top choice.

Cons

Jira is fantastic, but it's not faultless. To begin with, it can be a challenge to learn. There's just so much to it that it can be a lot to take at first. And even when you get the hang of it, things can slow down with larger projects. Waiting for Jira can be frustrating!

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

M

Mark

Graphic Design, IT, 51-100 employees

Less than a year

3.0
April 2024

Adequate Project Management Tool

Pros

It serves as a useful collaborative tool as it allows easy note-taking and changes to tickets, with notifications sent to the owner through the tool itself and via email. It's great for tracking progress and fairly effective for planning sprints and monitoring progress through agile delivery.

Cons

It's not easy to pick up. Different displays and boards are not easy to understand or find. Working on multiple projects can be quite confusing.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

6

S

Sunil

Manufacturing, 500+ employees

Less than a year

4.0
April 2024

User review of jir

Pros

Deploying any project in the Kanban or Scrum framework is a hassle free process now as it requires minimal training.

Cons

The timeline view could use some improvements, and in scrum, there is a need for additional features in backlog management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

L

Lucie

IT, 101-500 employees

Less than a year

4.0
April 2024

Jira review

Pros

Jira is quite useful for bug tracking and creating tickets for other teams.

Cons

I don't use it enough, but I find the interface not very intuitive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

G

Gregg

Aviation, 500+ employees

Less than a year

4.0
April 2024

Use of JIRA

Pros

It allows multiple users to contribute and easily track task progress.

Cons

Sometimes, there are too many users involved, which slows down progress. Also internal access can be more streamlined.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Dimitar

Product, 500+ employees

More than a year

5.0
April 2024

Jira Review

Pros

It facilitates planning and task descriptions, allowing effective task allocation among team members. It also simplifies task progress tracking.

Cons

Everything works well for my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Medhat

Banking, Finance, 11-50 employees

Less than a year

4.0
April 2024

From Egypt, Fayoum Governorate, Fayoum Center, Adwa

Pros

The interface has a modern look, and the concept is great. The graphics are truly impressive, and of course, it's a robust application. The calendar feature is particularly outstanding and I also enjoyed the integration with Slack.

Cons

I've heard from some people that they're having a bit of trouble dealing with it, and also work pressure adds to the challenge.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than a year

4.0
April 2024

Manage your task and be professional

Pros

It's a great platform to engage with and monitor tasks in a project.

Cons

Currently, there is nothing that needs improvement, but automation in certain features would be ideal.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

AL

Angelo Luigi

Finance, 500+ employees

Less than a year

5.0
April 2024

Excellent and good to use

Pros

Just the right amount of reliability, measurability and accountability.

Cons

It's not the most user-friendly when it comes to logging in, but overall, it's good to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SC

Sarat Chandra

IT, 500+ employees

More than a year

5.0
April 2024

Jira is a Lifeline to Projects

Pros

Jira offers the most comprehensive view of projects and ongoing tickets. It also incorporates several collaborative tools that make data integrations simpler and more intuitive.

Cons

The filtering and search system could be significantly improved when creating custom views or searching for specific keywords.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

10

J

Jeda

Accounting, 1-10 employees

5.0
April 2024

Jira Review

Pros

The software is fantastic, and completing tasks is not a challenge at all.

Cons

There wasn't anything that I disliked. If there was a problem, I would report it.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

6

Functionality

8

K

Karin

Education, E-Learning, 1-10 employees

Less than a year

4.0
April 2024

Jira is an engineers dream

Pros

Jira is an excellent tool for keeping all engineers working together and informed about progress, with the roadmap and deadlines always in sight.

Cons

If you're not an engineer like myself, Jira might feel a complex software to you. It's fine if you just want to glance at the roadmap for progress, but it's a very deep and robust software, so training is necessary for most tasks.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

N

Narayan

Aviation, 51-100 employees

Less than a year

4.0
April 2024

Jira is for managing task

Pros

Tracking and planning according to product development is a not hassle anymore. It offers customization options and seamless integration with other tools, making tasks quick and easy.

Cons

A demo is required for the first user, as it's not very user-friendly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

E

Ediku

Manufacturing, 1-10 employees

Less than a year

4.0
April 2024

Jira review

Pros

Majorly, the ease of using the work board management to organize and prioritize tasks and jobs across different projects.

Cons

Sometimes, it can be difficult to navigate through.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M

Meredith

IT, 500+ employees

More than a year

5.0
April 2024

Hands down the best

Pros

I've tried other similar applications, but none compared to Jira. The ease of configuration and navigation is truly remarkable.

Cons

That other companies don't operate like Jira. So it is simply the best.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 500+ employees

5.0
April 2024

Jira for Project Management

Pros

Users can collaborate from a single software and work remotely.

Cons

Considerations regarding cost and complexity for beginners.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

F

Frank

Customer Service, 51-100 employees

More than a year

5.0
April 2024

One to rule them all

Pros

It works flawlessly for both our development department as a traditional management tool (creating bugs, features, epics, and more) and our infrastructure department as a kanban board for tracking work assignments and registering ideas.

Cons

Nothing really. We are still discovering new features that help us improve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shabana

IT, 1-10 employees

Less than a year

4.0
April 2024

Making Project Management Easy

Pros

JIRA is amazing for keeping track of projects and tasks. It can be customized to perfectly fit your team, and it seamlessly integrates with other Atlassian tools like Confluence. The reports and dashboards provide a clear picture of how things are progressing.

Cons

It can be a bit hard for newcomers to learn JIRA, but once you get the hang of it, it's smooth sailing. Some people wish the interface was a bit simpler, and costs can accumulate if you're not careful.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

S

Siddham

IT, 11-50 employees

More than a year

5.0
April 2024

Fantastic Product!

Pros

From the interface to the array of features, Jira seems perfect, especially for task management. Other aspects are equally impressive.

Cons

It's sometimes annoying that customization in the user interface is not always possible.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8