Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

L
Lakshit

Computer Software, 101-500 employees

More than a year

5.0

Manage your projects with Jira

Pros

Having used Jira for the past 23 years it stands out as one of the best project management tools available. Its minimal and userfriendly interface coupled with the draganddrop feature for Jira card progress is particularly appreciated.

Cons

Occasionally Jira takes longer to load than usual. Improved loading speed and functionality are desired.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

M
Manaf

Education Management, 11-50 employees

Less than a year

5.0

Easy workflow management

Pros

It provides an intuitive experience and fosters collaboration among team members.

Cons

Occasionally it experiences slowness often attributed to internet connectivity.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M
Murad

Sports, 1-10 employees

More than a year

4.0

Great experience

Pros

Noteworthy are the adaptable workflows versatile dashboards and the comprehensive management and tracking of issues.

Cons

New users may find a slight learning curve and occasional performance issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

R
Ravish

Insurance, 51-100 employees

More than a year

5.0

Best tool for task management

Pros

Notable features include the flexibility in task management and control over accessibility.

Cons

Team management could be enhanced in Jira particularly in terms of monitoring team sheets.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

BN
B. Naveen

Information Technology and Services, 500+ employees

Less than a year

4.0

Jiraa complete workflow management tool.

Pros

Jira adeptly handles larger teams and simultaneous management of multiple projects. Its substantial user base encourages community support.

Cons

JIRA excels in bug tracking and task distribution in software development. Its adaptability allows tailoring to the specific needs of each project.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

J
Jaouad

Capital Markets, 1-10 employees

Less than a year

5.0

Thank you

Pros

The products consistently maintain a high level of quality and originality.

Cons

The reality of Jira is What you see is what you'll get.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

5.0

Navigating Efficiency A Comprehensive Review of Jira's Project Management Capabilities

Pros

Jira's unparalleled customization and flexibility empower teams to tailor workflows fields and permissions to match their unique processes. This adaptability supports efficient project management ensuring seamless integration with diverse methodologies and providing a precisely aligned experience with organizational needs.

Cons

Initial setup complexity and a learning curve may pose challenges for new users. The powerful interface while overwhelming for some seeking simplicity adds to the experience.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

Great software

Pros

Jira stands out as an excellent project management software offering ease of learning and quick setup for any team.

Cons

The initial impression may suggest a slight complexity in usage.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

S
Sreenivas

Computer Software, 500+ employees

More than a year

5.0

Jira used by a software test manager

Pros

Creating tasks and stories planning sprints generating reports with burndown charts and dynamically checking sprint capacity are easily achieved with Jira. Various dashboards for issues or tasks can be generated using JQL queries.

Cons

Advanced filters or dashboards may require learning JQL. Adding a new column to a filter can be a bit tricky. Exporting data to Excel may also pose occasional challenges.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

Jira is best for programming companies

Pros

It facilitates addressing programming errors and collaborating with the programming team.

Cons

There is nothing negative to report.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

H
Hanan

Marketing and Advertising, 1-10 employees

More than a year

4.0

The best project management program

Pros

Jira's easy customization and configuration for different team and organizational needs whether scrum or kanban make it an adored tool.

Cons

When using the Jira board and screen sharing there could be occasional glitches especially with the night theme.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

S
Samuel

Information Technology and Services, 500+ employees

More than a year

5.0

JiraThe Boss Project Management Tool.

Pros

Jira helps automate complex workflows into easily manageable tasks. Efficient customer service and customizable features contribute to effective task organization.

Cons

Jira has been excellent in managing our tasks.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

L
Lecze

Outsourcing/Offshoring, 500+ employees

Less than a year

4.0

Jira Software Review

Pros

Jira's multitude of features significantly aids the functioning of developing projects. Tracking project progress from various perspectives ensures a fluent and coherent workflow.

Cons

While there aren't many downsides if one were to be picked it's the UI functionality which seems outdated and in need of a proper update.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

T
Thao

Computer Software, 51-100 employees

More than a year

5.0

JIRA best software for project management

Pros

The abundance of features in Jira coupled with its easy usability ensures optimal performance.

Cons

The price is high and there is a need for more documentation and plugins.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

D
Darren

Consumer Services, 51-100 employees

More than a year

4.0

Good for organizing tasks but for searching for those tasks via keywords

Pros

The structured workflow in Jira outlining backlog current tasks and completed work is appreciated.

Cons

Searching for past tickets can be challenging as it doesn't seem to recognize keywords as effectively as other software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

M
Meliksah

Sports, 11-50 employees

Less than 6 months

5.0

Jira Review

Pros

Jira has proven highly successful in task management and planning facilitating efficient team collaboration.

Cons

The calendar feature although not extensively used seemed a bit complicated.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

P
Pascal

Construction, 51-100 employees

More than a year

5.0

lot of features but not easy to deploy

Pros

Jira offers numerous features and extensive customization options.

Cons

Deployment is not easy and supportdocumentation is perceived as lacking.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

S
Steven

Defense & Space, 500+ employees

More than a year

5.0

Project management using Jira

Pros

Jira's impressive customization ability coupled with collaboration project management and reporting features keeps our team competitive and focused on business priorities.

Cons

So far no negatives have been encountered except for occasional report screen challenges depending on screen resolution.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

Happy User

Pros

The product's straightforward nature easy navigation and comprehensibility are commendable.

Cons

There are numerous buttons to choose from when creating a project.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

Jira review

Pros

The simplicity of tracking projects and managing tasks contributes to straightforward project progress monitoring.

Cons

Their approach to project management and tracking remains effective.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9