Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

CB
Charles Boampong

Computer Software, 11-50 employees

More than a year

5.0

An Ideal Project Management Software

Pros

This versatile project management software offers various useful functionalities including agile development bug tracking and project management.

Cons

The user interface isn't overly simplistic posing a slight challenge for everyone to navigate seamlessly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JR
Jagannath Reddy

Information Technology and Services, 500+ employees

More than a year

5.0

A Comprehensive Analysis of Features and Functionality

Pros

It serves as an excellent tool for project management efficiently tracking tasks assigning users and managing various project activities.

Cons

It can be somewhat intricate for new users and the cost may seem a bit high especially for smaller teams or organizations with limited budgets potentially feeling more extensive than necessary for very small projects.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

B
Benson

International Trade and Development, 500+ employees

More than a year

5.0

Better plans for better work delivery with Jira.

Pros

To be honest Jira excels in consolidating work resources onto a single platform facilitating easy planning and organization based on available resources. It simplifies tracking work execution and provides realtime data for transparent views of work performance and progress.

Cons

My experience with Jira has been flawless and I have no grievances.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

N
Nyambura

Real Estate, 51-100 employees

More than a year

5.0

Jira Encompasses in one place tasks and projects

Pros

Jira boasts an intuitive fast sleek and easytonavigate interface. Setting it up is simple with builtin tutorials for a smooth start. It's a featurerich solution for project resource and task management. The customizable dashboard offers a clear view of tasks with multiple sorting and grouping options to track overdue tasks and manage them effectively. Jira enhances collaboration by allowing centralized management through role assignments problem creation priority setting and realtime updates.

Cons

Thus far I haven't encountered anything about Jira that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

M
Mizan

Computer Software, 500+ employees

More than a year

5.0

Jira the best

Pros

I appreciate the neatness and transparency in everything.

Cons

Occasionally it becomes cumbersome and intricate to customize but once mastered it operates seamlessly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

R
Ritesh

Computer Software, 11-50 employees

More than a year

5.0

Jira as a project management

Pros

It's an excellent project management application with amazing features like Gantt charts. Jira simplifies bug tracking and task assignment to team members.

Cons

While there aren't numerous drawbacks initiating the use of Jira can be demanding as beginners require training on its usage.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M
Mitusha

Information Technology and Services, 101-500 employees

More than a year

5.0

Super useful for project management

Pros

Over the past 3 years I've found Jira super useful for task and project management. It facilitates access requests and tracking by managers and as a developer I use it daily for tracking Github issues and collaborating with other developers.

Cons

There's nothing specific to highlight it stands out as the best project management software I've utilized.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

L
Lukasz

Information Technology and Services, 1-10 employees

More than a year

5.0

Almost industry standard

Pros

It's a well known stable well organized tool that's very fast these are the main pros for me.

Cons

Jira is commendable but it doesn't top my list of preferred tools. I lean towards another similar yet slightly distinct tool. This is purely my personal preference and many individuals appreciate Jira.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Jira

Pros

Jira proves very helpful in task and project management with the option to integrate multiple plugins for enhanced power and efficiency.

Cons

Becoming acquainted with all features takes time. Some ticket flows might induce confusion but overall I lack any adverse comments.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

D
David

Telecommunications, 500+ employees

More than a year

4.0

Powerful agile tools

Pros

The powerful agile tools of Jira make managing software development projects easy.

Cons

The significant learning curve can be a hurdle for new or nontechnical users starting with Jira.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

O
Oluwaseun

Information Technology and Services, 51-100 employees

More than a year

4.0

Jira Facts

Pros

The stressfree deployment and easy navigation are notable features.

Cons

Comprehending its operation thoroughly demands a time investment.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

R
Rahul

Hospital & Health Care, 500+ employees

More than a year

5.0

Easy to get started with and easy to use.

Pros

Noteworthy for task tracking and integration with Bitbucket PRs.

Cons

The search UI might be a tad perplexing when conducting keyword searches.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

N
Nishal

Information Technology and Services, 51-100 employees

More than a year

4.0

Task manager

Pros

Jira stands out as the best task manager loved for its simplicity especially in the user interface.

Cons

It proves excellent for larger companies but might be financially burdensome for smaller teams.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A
Anton

Information Technology and Services, 51-100 employees

More than a year

5.0

Just the best task management tool on the market however requires a good setup

Pros

Jira proves to be a robust tool for comprehensive companywide work organization featuring ample customizations an appealing UIUX userfriendly operation and extensive integrations. The accompanying documentation and community support add significant value making it highly effective when appropriately configured.

Cons

The process of configuring Jira demands intentional effort proving challenging for novices. It could be excessive for smaller enterprises seeking a straightforward Kanban board for minor projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

K
Kyle

Transportation/Trucking/Railroad, 51-100 employees

More than a year

3.0

Great for ticket management

Pros

The appreciated feature lies in its capability to manage multiple boards effortlessly for ticket organization visibility control and seamless ticket movement and assignment. The functionality of comments proves to be extremely beneficial.

Cons

An improvement would be the capability to assign one ticket to multiple teams concurrently enabling parallel work rather than a sequential waterfall approach. Collaborative efforts by several groups on a single ticket would be advantageous.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

A
Athanasius

Computer Software, 1-10 employees

5.0

Teams management

Pros

Effectively minimizes time wastage associated with scattered meetings.

Cons

Jira exclusively functions with an active internet connection.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A
Ankit

Information Technology and Services, 500+ employees

More than a year

5.0

Great Project Management Tool

Pros

Serves as an excellent tagging tool for administrative tasks ensuring realtime tracking and straightforward task grouping. The search functionality enhances efficiency and the review section facilitates client feedback contributing to optimal service delivery.

Cons

Initially grasping the work process and functioning on Jira can be intricate. Notably individuals familiar with your ticket ID can modify the work status without authorization if granted group permissions.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

I
Isabelle

Information Technology and Services, 1-10 employees

Less than 6 months

5.0

Jira

Pros

Boasting flexible workflow management and agile capabilities.

Cons

Proper grouping and labeling are crucial for effective ticket management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A
Apurva

Hospital & Health Care, 500+ employees

More than a year

4.0

JIRA is efficient tool for task and project management

Pros

JIRA with its structured approach provides a clearly defined workflow for task and project management significantly amplifying productivity during projects.

Cons

Managing document tracking proves somewhat cumbersome requiring navigation to the feature for viewing uploaded documents rather than having a separate link.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

M
Meylis

Utilities, 500+ employees

Less than a year

5.0

Best Project Management tool

Pros

Deemed the best project management tool it substantially saves time money and hassle for the team.

Cons

No discernible negatives come to mind concerning this software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8