Faz
Public Sector, 11-50 employees
Less than a year
“Brickflow Loves Jira”
Pros
Jira is essential for Brickflow because it keeps everything organized with boards and to-do lists, while also making collaboration effortless. It allows everyone to stay updated on project progress and work together seamlessly, which is fantastic.
Cons
Jira can be a mixed bag. While it excels in organization with boards and to-do lists, setting it up can feel like navigating a maze. Collaboration features are limited, so direct communication with teammates within the app is not possible. For non-technical teams, Jira's extensive features might be excessive compared to simpler tools.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
10
James
IT, 11-50 employees
More than a year
“Admin and service desk user”
Pros
It's fantastic for managing projects or service desks, providing a wide range of customizable options.
Cons
Automations have recently undergone changes, and additional costs are now associated with them. It would be helpful if Jira allowed for a larger comment field.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
5
Functionality
6
ole
IT, 51-100 employees
Less than 6 months
“Efficient tool”
Pros
Jira has proved to be effective in managing projects and tasks, offering customizable options to meet our team's needs. Its seamless integration with other development tools is a noteworthy advantage.
Cons
The time tracking functionality is not ideal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Colleen
Retail, 101-500 employees
More than a year
“A necessary tool for development and project management”
Pros
Jira offers a diverse range of options to effectively manage projects, tasks, schedules, and more throughout the entire development lifecycle.
Cons
Jira is constantly evolving and changing its user interface, which can cause confusion in larger teams. Establishing best practices can be challenging.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
hardik
IT, 11-50 employees
Less than 6 months
“Good Task Manager”
Pros
The customizability, powerful issue tracking and user-friendly interface are noteworthy features.
Cons
Complexity and occasional performance issues can affect its performance.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Great for task management”
Pros
The customizable workflows provided by Jira are incredibly beneficial.
Cons
In the start, it can be a bit puzzling to use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Nick
IT, 1-10 employees
Less than a year
“Efficient Project Management with JIRA”
Pros
The ability of JIRA to adapt workflows to specific project requirements is a significant advantage. This flexibility ensures that teams can structure their processes in the way that best suits their unique needs.
Cons
The extensive range of features and customization options can be overwhelming for new users or smaller teams. This steep learning curve might necessitate additional training and time for team members to become proficient.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
kristopher
Social Media, Advertising, 1-10 employees
“Good software for email management between teams”
Pros
It offers a streamlined approach to project management, including email updates for outages or system maintenance. It allows us to track productivity, making it a great value.
Cons
I tried it out to assist a friend with his company, and we enjoyed it, but we felt it wasn't worth it for a small company of software engineers. It's more suitable for small businesses.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Tiego
Accounting, 1-10 employees
“My best work”
Pros
It's quite straightforward to use, and I can't think of any other tool that compares.
Cons
In my opinion, the website has some glitches and bugs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
5
Kristina
Marketing, Advertising, 101-500 employees
Less than a year
“With Jira we manage projects as a team”
Pros
I can effectively manage agile projects, track issues, and release software. There are plenty of integrations with free development tools like iTs. It's highly efficient, a dependable organizer for sure.
Cons
Some drawbacks include slow loading times and the occasional possibility of system crashes. However, when it's running smoothly, it's fantastic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Imen
Banking, 500+ employees
Less than a year
“A powerful project management tool”
Pros
Features like backlogs and sprints assist our team in managing project phases iteratively. It integrates smoothly with other tools like Git and Slack, creating a more interconnected ecosystem for our projects.
Cons
It limits the file size for uploads.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Leticia
Gambling & Casinos, 51-100 employees
Less than a year
“Jira easy work!”
Pros
It's a highly intuitive and user-friendly tool. I highly recommend it as it greatly facilitates daily work.
Cons
I believe the dashboard can be enhanced and made more user-friendly, perhaps with color-coded elements like Asana.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Adam
Marketing, Advertising, 1-10 employees
More than a year
“Management for internal and external”
Pros
Building a workflow and managing tasks or client issue tickets is straightforward. Internal notes can be added for team members' actions or shared with clients at each stage of the process.
Cons
Pre-set workflows don't always use the terminology that you would prefer, which can lead to complications as different workflows have different status labels.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Biniam
IT, 51-100 employees
More than a year
“improving cooperation and efficiency”
Pros
It seamlessly integrates with a wide variety of external tools and services, enhancing collaboration and productivity.
Cons
It can be expensive for larger groups or organizations, especially when considering additional items and advanced features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Juan Pablo
IT, 11-50 employees
More than a year
“Works very well for IT and non-IT users to manage issues and track them”
Pros
Integration with third-party platforms and templates makes Jira work management suitable for non-IT purposes.
Cons
Limitations in reporting, high cost, and unsatisfactory support based on my personal experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
IT, 1-10 employees
Less than a year
“Excellent Project Management Platform”
Pros
It's incredibly easy to organize projects, schedule tasks, and maintain control over everything.
Cons
The interface takes a little while to become familiar with.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“JIRA - Get Your Tasks Done!”
Pros
It allows us to effortlessly create, track and manage issues and tasks. It fully supports agile development and includes features like scrum and kanban boards. The integration with Confluence and Bitbucket tools from Atlassian is excellent.
Cons
When saving a Jira issue, it doesn't provide a comprehensive notification about all the missing fields in the form at once. - It has an abundance of fields, such as testing, release notes, system impact analysis, etc., which can easily confuse new users.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Adrian
Social Media, Advertising, 11-50 employees
Less than a year
“Forced to use it, but it does the job.”
Pros
It simply does what it's designed to do, and it does it well.
Cons
When it comes to software development, using it with teams can be frustrating and annoying. The workflow isn't optimal.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Jira review”
Pros
Tracking my job and the approval phase while monitoring the progress of all projects is a breeze.
Cons
I can track projects and manage all cases from a central location.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Preeti
Finance, 500+ employees
Less than a year
“Detailed Review of Jira”
Pros
The aspect I love the most about Jira is its ease of use and how it simplifies tracking tasks assigned to me. Atlassian's Jira is a powerful tool for project management and issue tracking. It encompasses numerous useful features that provide teams with a complete system for planning and executing tasks in a flexible work environment. With seamless teamwork and customizable workflows, Jira significantly enhances productivity and project organization. It's a popular choice for teams seeking effective and well-organized project management.
Cons
Jira, while capable, can be perplexing for those unfamiliar with its complexity. There is a steep learning curve, and the multitude of options can lead to confusion and an inconvenient experience, especially for smaller groups or simpler projects. Navigating through the interface can sometimes feel convoluted, requiring a significant investment of time and effort to gain expertise. Significant improvements in user-friendliness would greatly enhance the overall experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9