Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

S
Samantha

Health, Wellness and Fitness, 500+ employees

5.0

Good tool to help track issues

Pros

A valuable tool for effectively tracking issues and monitoring project status.

Cons

There are no specific highlights I would like to mention.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

H
hamza

Computer & Network Security, 51-100 employees

5.0

Streamlined Project Management Powerhouse for Diverse Workflows

Pros

It provides extensive customization options enabling organized work and offering a variety of solutions. This fosters efficient problem resolution within an integrated system.

Cons

The application's unavailability and limited popularity result in few copies in circulation. Additionally it lacks compatibility with artificial intelligence.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

P
panashe

Human Resources, 11-50 employees

5.0

Review

Pros

The userfriendly interface promotes effortless collaboration making teamwork simple.

Cons

Unfortunately I do not receive notifications for upcoming tasks.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

S
Shyam

Information Technology and Services, 51-100 employees

5.0

Good Project Management Tool

Pros

The sprint feature is a personal favorite allowing me to create a comprehensive task list for sprints and view them conveniently on a calendar.

Cons

I would say it can be somewhat challenging for nontechnical individuals to grasp. I've encountered a few clients who found it confusing when using Jira.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

4.0

Jira Total Project Management Solution

Pros

JIRA offers a comprehensive solution for all your project management needs with an outstanding interface and it operates seamlessly.

Cons

While there is a learning curve for newcomers to project management in general it doesn't take long to become acclimated.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

RK
Rajesh Kumar

Insurance, 101-500 employees

4.0

Good ITSM Product

Pros

Jira plays a crucial role in tracking Development tickets Bug Tickets Support Tickets and various project tasks. It simplifies tracking based on team selection and Epics.

Cons

When creating a ticket under a project if a user forgets to select the Team and Epic the ticket is created without their notice. Implementing a notification to select the Epic and Team during ticket creation would be helpful.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

J
Juan

Oil & Energy, 500+ employees

5.0

Using jira to enhance your products

Pros

I appreciate the tracking capabilities and the availability to monitor the activities of your team and applications.

Cons

I couldn't identify many weaknesses in this software. It's userfriendly and receives regular updates.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

R
Rajiv

Computer Software, 500+ employees

5.0

Jira Review for Project Management

Pros

Its intuitive user interface combined with ease of usage and functionality renders it an excellent choice for project management.

Cons

The dashboards can be somewhat intricate to comprehend and operate.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

W
Will

Internet, 11-50 employees

4.0

Integrations and product backlog organisation are great UX needs work

Pros

Jira excels in its seamless integration with other tools particularly within our development pipeline such as Gitlab. This integration ensures that developers testers and team members can access clear information on each card or task consolidating information into a single view.

Cons

The user experience can occasionally be a bit cumbersome and the administration is not always straightforward. It serves its purpose but doesn't offer the same ease of use as Trello. When I switched to Trello I had hoped the frontend would be more similar.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

S
Sukhpreet

Transportation/Trucking/Railroad, 1-10 employees

5.0

Customer service

Pros

What I appreciate most about Jira is its simplicity and accessibility making software upload a straightforward process.

Cons

There's absolutely nothing I dislike about this app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S
Sanjay

Information Technology and Services, 500+ employees

4.0

Powerful project management collaboration tool

Pros

Simplifying project management for agile development making it easy to navigate.

Cons

Occasionally the application's speed can lag potentially due to server issues.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

S
Stephanie

Package/Freight Delivery, 11-50 employees

3.0

Amazing Tracking Software

Pros

I admire the userfriendly nature of Jira. For regular users the main focus is efficiently managing taskstickets and Jira excels in this regard. Added features like integration with Confluence text formatting options and realtime notifications set it apart from competitors.

Cons

Jira has a 10MB limit for file uploads which can be challenging at times.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

R
Rob

Logistics and Supply Chain, 500+ employees

4.0

Great for Project Management

Pros

A userfriendly platform for generating assigning and tracking tasks with ease.

Cons

There's room for improvement in the task backlog features.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

S
Sumit

Financial Services, 51-100 employees

3.0

Jira gets the job done

Pros

I'm impressed by Jira's simplicity and accessibility which facilitates the straightforward management of taskstickets for regular users. Its additional features like integration with Confluence text formatting options and realtime notifications set it apart from the competition.

Cons

The UI's responsiveness is sluggish and needs enhancement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

M
Manjeet

Information Technology and Services, 500+ employees

5.0

Jira is absolute must for productive Development

Pros

It boasts simplicity and userfriendliness making it easy to raise and properly follow up on tickets.

Cons

The user interface can be slow particularly when dealing with reports.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A
Amanda

Computer Software, 51-100 employees

5.0

Easy to use task manager

Pros

I hold great admiration for the ease of use and it offers a clean straightforward platform. We rely on it for managing all our IT requests and it serves as a superb task management tool.

Cons

It could benefit from modernization.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

F
Francisco

Computer Software, 11-50 employees

5.0

A supplier uses it to get the errors that we find

Pros

Establishing connections and reporting errors for our supplier's attention is a straightforward process.

Cons

I've only scratched the surface with the user interface I imagine it has a wealth of functionalities behind it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

B
Bandhavi

Information Technology and Services, 500+ employees

5.0

User Friendly

Pros

It simplifies the process of moving task statuses and ensuring updates are effortless.

Cons

Without proper training it can be a bit challenging to use.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

R
Rashpal

Internet, 500+ employees

5.0

Review of JIRA

Pros

I value its functionality which allows realtime reporting and seamless issue tracking. The collaboration among peers ensures that all stakeholders remain wellinformed.

Cons

There seems to be an expectation that users already know how Jira works and no training or development is provided. This assumption doesn't align with my perspective. It's common to inherit permissions from team peers which I've observed multiple times.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

B
Bandhavi

Information Technology and Services, 500+ employees

5.0

User Friendly

Pros

Task status updates and modifications are effortlessly facilitated.

Cons

Lack of training can make it somewhat challenging to use.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9