Health, Wellness and Fitness, 500+ employees
“Good tool to help track issues”
Pros
A valuable tool for effectively tracking issues and monitoring project status.
Cons
There are no specific highlights I would like to mention.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Computer & Network Security, 51-100 employees
“Streamlined Project Management Powerhouse for Diverse Workflows”
Pros
It provides extensive customization options enabling organized work and offering a variety of solutions. This fosters efficient problem resolution within an integrated system.
Cons
The application's unavailability and limited popularity result in few copies in circulation. Additionally it lacks compatibility with artificial intelligence.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Human Resources, 11-50 employees
“Review”
Pros
The userfriendly interface promotes effortless collaboration making teamwork simple.
Cons
Unfortunately I do not receive notifications for upcoming tasks.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Information Technology and Services, 51-100 employees
“Good Project Management Tool”
Pros
The sprint feature is a personal favorite allowing me to create a comprehensive task list for sprints and view them conveniently on a calendar.
Cons
I would say it can be somewhat challenging for nontechnical individuals to grasp. I've encountered a few clients who found it confusing when using Jira.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Not Specified, 1-10 employees
“Jira Total Project Management Solution”
Pros
JIRA offers a comprehensive solution for all your project management needs with an outstanding interface and it operates seamlessly.
Cons
While there is a learning curve for newcomers to project management in general it doesn't take long to become acclimated.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Insurance, 101-500 employees
“Good ITSM Product”
Pros
Jira plays a crucial role in tracking Development tickets Bug Tickets Support Tickets and various project tasks. It simplifies tracking based on team selection and Epics.
Cons
When creating a ticket under a project if a user forgets to select the Team and Epic the ticket is created without their notice. Implementing a notification to select the Epic and Team during ticket creation would be helpful.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Oil & Energy, 500+ employees
“Using jira to enhance your products”
Pros
I appreciate the tracking capabilities and the availability to monitor the activities of your team and applications.
Cons
I couldn't identify many weaknesses in this software. It's userfriendly and receives regular updates.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Computer Software, 500+ employees
“Jira Review for Project Management”
Pros
Its intuitive user interface combined with ease of usage and functionality renders it an excellent choice for project management.
Cons
The dashboards can be somewhat intricate to comprehend and operate.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Internet, 11-50 employees
“Integrations and product backlog organisation are great UX needs work”
Pros
Jira excels in its seamless integration with other tools particularly within our development pipeline such as Gitlab. This integration ensures that developers testers and team members can access clear information on each card or task consolidating information into a single view.
Cons
The user experience can occasionally be a bit cumbersome and the administration is not always straightforward. It serves its purpose but doesn't offer the same ease of use as Trello. When I switched to Trello I had hoped the frontend would be more similar.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Transportation/Trucking/Railroad, 1-10 employees
“Customer service”
Pros
What I appreciate most about Jira is its simplicity and accessibility making software upload a straightforward process.
Cons
There's absolutely nothing I dislike about this app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
“Powerful project management collaboration tool”
Pros
Simplifying project management for agile development making it easy to navigate.
Cons
Occasionally the application's speed can lag potentially due to server issues.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Package/Freight Delivery, 11-50 employees
“Amazing Tracking Software”
Pros
I admire the userfriendly nature of Jira. For regular users the main focus is efficiently managing taskstickets and Jira excels in this regard. Added features like integration with Confluence text formatting options and realtime notifications set it apart from competitors.
Cons
Jira has a 10MB limit for file uploads which can be challenging at times.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Logistics and Supply Chain, 500+ employees
“Great for Project Management”
Pros
A userfriendly platform for generating assigning and tracking tasks with ease.
Cons
There's room for improvement in the task backlog features.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Financial Services, 51-100 employees
“Jira gets the job done”
Pros
I'm impressed by Jira's simplicity and accessibility which facilitates the straightforward management of taskstickets for regular users. Its additional features like integration with Confluence text formatting options and realtime notifications set it apart from the competition.
Cons
The UI's responsiveness is sluggish and needs enhancement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Information Technology and Services, 500+ employees
“Jira is absolute must for productive Development”
Pros
It boasts simplicity and userfriendliness making it easy to raise and properly follow up on tickets.
Cons
The user interface can be slow particularly when dealing with reports.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Computer Software, 51-100 employees
“Easy to use task manager”
Pros
I hold great admiration for the ease of use and it offers a clean straightforward platform. We rely on it for managing all our IT requests and it serves as a superb task management tool.
Cons
It could benefit from modernization.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Computer Software, 11-50 employees
“A supplier uses it to get the errors that we find”
Pros
Establishing connections and reporting errors for our supplier's attention is a straightforward process.
Cons
I've only scratched the surface with the user interface I imagine it has a wealth of functionalities behind it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Information Technology and Services, 500+ employees
“User Friendly”
Pros
It simplifies the process of moving task statuses and ensuring updates are effortless.
Cons
Without proper training it can be a bit challenging to use.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Internet, 500+ employees
“Review of JIRA”
Pros
I value its functionality which allows realtime reporting and seamless issue tracking. The collaboration among peers ensures that all stakeholders remain wellinformed.
Cons
There seems to be an expectation that users already know how Jira works and no training or development is provided. This assumption doesn't align with my perspective. It's common to inherit permissions from team peers which I've observed multiple times.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 500+ employees
“User Friendly”
Pros
Task status updates and modifications are effortlessly facilitated.
Cons
Lack of training can make it somewhat challenging to use.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9