Isael Alexander
Healthcare, 500+ employees
More than a year
“The project management tools of the greats”
Pros
We genuinely like the ease and simplicity of project and task management that Jira provides, as well as its seamless integration with other vendors, which simplifies incident management.
Cons
We really appreciate the convenience and simplicity it offers for project and task management. The seamless integration with other vendors makes incident management much easier.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
10
Abdelkader
IT, 51-100 employees
More than a year
“my jira experience”
Pros
I really like the user-friendly nature and UX of Jira. I use it every day to manage my tasks and create user stories.
Cons
I find the app to be not very useful compared to the desktop app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rupinder
Customer Service, 101-500 employees
More than a year
“JIRA review”
Pros
Integration, ease of use, planning and managing dependencies are some of the key strengths. It also keeps a comprehensive history of the workflow.
Cons
The reports are limited, and there are performance issues. Configurations are not straightforward.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Jira is a capable and simple too for task management”
Pros
The interface is simple and easy to get started with. Behind completing tasks, there are some impressive data analytics features.
Cons
Boards can become disorganized, and linking issues across boards without extensive manual editing can be difficult.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Rachit
Insurance, 500+ employees
Less than a year
“My Review for using Jira”
Pros
Jira Project Management platform offers an extensive array of features that allow me to effortlessly manage multiple projects in one place. What's best is how user-friendly it is, making it easy to understand the status of each task/item.
Cons
Personally, I don't find anything to dislike about Jira.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jatin
Small Business, 500+ employees
Less than a year
“JIRA REVIEW”
Pros
Task management becomes easy with Jira, which provides unique numbers for each task. Additionally, it allows us to raise pull requests against specific tasks.
Cons
The lengthy form is something I dislike about Jira.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Kelello
IT, 1-10 employees
More than a year
“JIRA for all things Project Management”
Pros
It's the ideal project management tool, especially in the software development realm. It seamlessly integrates with various git version controls.
Cons
As a new user, it can be overwhelming, and mastering its effective use requires time and effort.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerome
Commercial Real Estate, 1-10 employees
Less than a year
“Jira the most known tool for task/time management”
Pros
Jira is quite easy to use and simple. It has been a time saving tool for us.
Cons
Jira can be buggy and a bit disorganized when managing multiple projects side by side.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
ODUNOLA
Education, E-Learning, 51-100 employees
Less than a year
“Allow easy track of project in the design stage”
Pros
It allows for easy tracking of projects during the design stage, working hand in hand with developers.
Cons
Jira has significantly eased my workload.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deepak
Customer Service, 500+ employees
More than a year
“jira review”
Pros
It's an excellent tool for managing tasks. I can easily organize tasks for my team members, assign sprints, and create epics for easy tracking.
Cons
The UI is not very intuitive, and it lacks a dashboard feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Ernie
Auto Dealership, 500+ employees
More than a year
“Many, many options if you can every figure out how to use them!”
Pros
Jira is an incredibly detailed tool with numerous methods to track, label, and route work.
Cons
The tool is quite complex to use, let alone administer.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
Akmal
Finance, 500+ employees
More than a year
“Jira - Your IT Ticketing Friend”
Pros
Jira has truly transformed our team's ticket management into a breeze. We appreciate the level of customization and personalization that can be seamlessly integrated into Jira.
Cons
There is a bit of a learning curve, and I would recommend new adopters of Jira to take a Jira course. Afterward, it should be much easier to navigate.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Piotr
Small Business, 500+ employees
More than a year
“Good project management tool with great cross-departments collaboration”
Pros
As a marketing professional, I use Jira in collaboration with our IT department for features, developments and improvements on our eCommerce platform. It's highly intuitive and easy to use for both teams. Jira provides a great platform for sharing ideas and tracking progress and challenges related to tasks or projects.
Cons
The visual layout may not be the most visually appealing or engaging, but it's clear and intuitive, which is the most important aspect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robin
Graphic Design, IT, 500+ employees
Less than a year
“Jira For The Win”
Pros
What I like a lot about Jira is that it allows you to see the items I've added.
Cons
My least favorite aspect is submitting a ticket to Jira.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
10
Tracy
Customer Service, 11-50 employees
More than a year
“Minimum Viable Project Management for Client Success”
Pros
The aspect of Jira that impressed me the most was its dedication to supporting software development protocols (as a software business).
Cons
However, it's evident that the system is not designed for general project management, especially outside of software development. There are likely better options available.
Rating Distribution
Ease of use
4
Value for money
8
Customer Support
8
Functionality
8
Sangram
IT, 1-10 employees
Less than a year
“Best project management software I have ever used”
Pros
Jira has been a lifesaver for our team when it comes to project management. The Kanban boards keep our workflow clear, and it's incredibly motivating to see tasks move from "To Do" to "Done." Additionally, since everyone is on the same page and can easily track progress, teamwork is a breeze. Jira helps us stay organized and accountable, which greatly aids us in meeting deadlines and delivering high-quality work.
Cons
Jira has been a lifesaver for our team in project management. Kanban boards keep our workflow clear, and it's incredibly satisfying to see tasks progress from "To Do" to "Done." Additionally, with everyone in agreement and able to track progress easily, teamwork is a breeze. Jira helps us stay organized and accountable, which is crucial for meeting deadlines and delivering high-quality work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
qasm
IT, 51-100 employees
Less than a year
“Program review”
Pros
The platform is impressively intelligent and offers a multitude of tools that greatly benefit medium-sized companies.
Cons
It does come with a higher price tag. It would be great to have a free trial option available.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Niladri
Banking, 500+ employees
More than a year
“Jira - Your one stop SDLC solution”
Pros
Jira is an incredibly versatile tool that seamlessly integrates with most third-party tools, providing comprehensive solutions for managing the entire software development lifecycle.
Cons
Sometimes, I find that many fields are hidden when updating fix versions or components, and there are too many preconfigured fields that can make things complicated.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Yogesh
Healthcare, 500+ employees
Less than a year
“Versatile and Robust project management tool”
Pros
Jira allows users to customize workflows according to their specific needs, ensuring flexibility in project management processes. The tool offers robust reporting and analytics features that provide valuable insights into project progress, team performance, and overall project health.
Cons
Some users find the UI to be less intuitive, and the overall user experience could be improved for certain tasks, especially for those who are not familiar with the tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erik
Marketing, Advertising, 500+ employees
More than a year
“Jira day to day work”
Pros
When it comes to getting an overview of open tasks and understanding the project's progress, Jira is an excellent tool.
Cons
I feel like the system is a bit overloaded with unused features.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8