Internet, 500+ employees
“Review of JIRA”
Pros
The functionality is commendable allowing for realtime reporting smooth issue tracking and ensuring comprehensive stakeholder collaboration.
Cons
There's an assumption that you should already be familiar with Jira's operation and no training or development is required a perspective I don't necessarily agree with. It's common to inherit permissions from team peers as I've observed on multiple occasions.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Marketing and Advertising, 11-50 employees
“Great For Organizing Work and Meeting Deadlines”
Pros
Our ongoing project scheduled for a November launch benefits from Jira enabling us to breakdown and monitor tasks in realtime. This simplifies meeting expectations deadlines and milestone tracking.
Cons
Initially the interface and the platform as a whole may seem overwhelming but with time everything becomes clearer.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Architecture & Planning, 11-50 employees
“Rating JIRA from employee eye”
Pros
The overall layout design is aesthetically pleasing maintaining a clean and customerfriendly appearance.
Cons
Operating this platform can be quite demanding. We as an architectural office experimented with it for a month but swiftly transitioned to ClickUp which proved to be more efficient for our line of work.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
7
Machinery, 1-10 employees
“A powerful but expensive tool”
Pros
What stands out most is Jira's scalability catering to small and large teams while accommodating organizational growth.
Cons
One drawback from my perspective is its high cost. Jira especially in its most advanced version can be costly for small businesses and nonprofits. Licensing and maintenance expenses can accumulate rapidly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Marketing and Advertising, 1-10 employees
“very good for organizing projects”
Pros
It's a topnotch project management tool adaptable to any company's needs.
Cons
In my view it's flawless software that offers outstanding services.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Telecommunications, 500+ employees
“Ticketing project tracking and time management”
Pros
Jira offers a wide range of features and supports multiple integration capabilities.
Cons
It's not as plugandplay as I'd prefer and setting up dashboards is not particularly straightforward.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Civil Engineering, 101-500 employees
“Great instrument for keeping track of projects and tasks”
Pros
Provides a straightforward overview userfriendly operation and an efficient workflow.
Cons
If not used correctly things can quickly become disorganized.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Information Technology and Services, 500+ employees
“Scalable reliable and simple initial setup One Stop Shop for ProductProject Management”
Pros
Jira's implementation is straightforward making it an excellent tool for repository management and agile development in largescale projects.
Cons
It's generally userfriendly but it can get a bit complicated when dealing with numerous stories on the board.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Animation, 1-10 employees
“7 months of Jira review”
Pros
It excels in task management and fosters alignment across different projects.
Cons
Sometimes managing project deadlines can be overwhelming especially when notifications pour in.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Human Resources, 1-10 employees
“Best for agile development”
Pros
Learning to utilize Jira is remarkably straightforward making it wellsuited for agile methodologies and efficient ticket management and team assignment.
Cons
As far as we've used it in our Agile team it has been highly valuable and covers all the necessary options effectively. We haven't encountered any significant shortcomings affecting our team's work.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Marketing and Advertising, 1-10 employees
“Great system for managing client projects”
Pros
The system exhibits exceptional flexibility adapting seamlessly to various workflows to meet diverse requirements.
Cons
With its myriad features it can be a bit overwhelming at the start but utilizing builtin templates can facilitate the initial steps.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Retail, 500+ employees
“More effective project management and monitoring”
Pros
It's worth noting the ease of setup adaptability to any team's needs and integration with a wide range of apps from Slack to Salesforce. It offers simplicity and versatility featuring diverse dashboards and views to cater to various team demands.
Cons
The configuration process isn't my favorite and it can prove somewhat challenging for my team. Furthermore there's room for improvement in the user interface UI as it's not consistently reliable and can be frustratingly slow at times.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Automotive, 1-10 employees
“Jire good for bug tracking and Prioritization”
Pros
Bug tracking is simplified allowing for detailed summaries and reproducing bugrelated information. The task scheduling and prioritization features greatly assist in project management facilitating organization and issue resolution. Additionally the ample documentation and support contribute to a seamless Jira experience.
Cons
The only issue with bug tracking is that with the setting of flags there can be an overwhelming number of highpriority bugs which can dilute the importance of the highpriority classification. It might be useful to set a limit in this regard.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Not Specified, 500+ employees
“Helpfult tool to track all task bugs”
Pros
Featuring Kanban tools dashboards easy accessibility and reliability Jira proves invaluable for maintaining comprehensive task and bug records across multiple projects.
Cons
New users may need some knowledge to understand certain features. Sharing specific comment links can also be tricky due to incorrect icon options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Internet, 1-10 employees
“incredible app for developers community”
Pros
Working in Jira within the community is exceptionally userfriendly.
Cons
Everything here is good but I'm not a fan of Jira's design.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Arts and Crafts, 11-50 employees
“My Target of Products perspective.”
Pros
Jira's userfriendliness contributes to personal skill development tasks.
Cons
All features are commendable and ideal for management research and reporting.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Accounting, 1-10 employees
“Jira impact in business automation”
Pros
The software offers a blend of userfriendliness and robust functionality.
Cons
Software bugs are the only issues I've encountered with the software so far and I resolved the problem by using a desktop computer with higher processing capabilities.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Computer Software, 51-100 employees
“Great website”
Pros
Incredibly userfriendly making task project and bug management straightforward and wellorganized.
Cons
The design feels somewhat uncomfortable.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Information Services, 101-500 employees
“Top level project tracking made simple”
Pros
It enables easy project tracking prioritizing a superb user experience for project managers as well as all other app users including developers QA and end users.
Cons
New users might find the abundance of prompts overwhelming. Initially the ability to edit fields with a click may seem irreversible.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Telecommunications, 500+ employees
“Jira is a great tool for Issue Tracking in Agile Software Development”
Pros
Jira has been instrumental in supporting our Agile Project methodologies such as Scrum and Kanban and seamlessly integrating with our development processes making team workflow connections smoother. Additionally its reporting and dashboard capabilities provide realtime insights into progress metrics and project performance greatly aiding in issue tracking and management including bug task and story tracking to keep everything wellorganized.
Cons
Beginners could face challenges when trying to utilize all the advanced features. Dealing with a large volume of data and users might result in performance issues leading to slower response times.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8