Anonymous
Not specified, 500+ employees
Less than a year
“Jira easy use”
Pros
Establishing a comprehensive overview for my tasks has significantly eased their management process.
Cons
I find myself having to navigate through certain procedures for each task at some stage which can be confusing.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
DAvide
Management Consulting, 500+ employees
More than a year
“A product to be improved”
Pros
The desktop application offers a straightforward user experience allowing easy ticket handling without the need for physical assistance organizations.
Cons
Upon opening the interface feels cluttered making it challenging to quickly select whats needed especially when opening a ticket.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
6
Rahul
Insurance, 500+ employees
More than a year
“Jira: Bext project management tool for SAFe”
Pros
Noteworthy features include task creation and categorization task tracking via kanban boards task effort estimation and generating various reports like burn down charts.
Cons
Subtask like Defect subtasks should also be point tracked for time management. Creating macros for generating graphs for managers should be simplify. A centralized forum for queries would be beneficial.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not specified, 500+ employees
Less than a year
“Best Tool for Program managers”
Pros
Jira simplifies support ticket tracking by consolidating all necessary information into one convenient location.
Cons
The user interface for programproject selection could use to be improved.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Vanessa
Program Development, 1-10 employees
More than a year
“best tool for complex multi-project work”
Pros
The ability to filter and view tasks across multiple boards is a powerful feature complemented by customizable dashboards.
Cons
Some tasks can be challenging to perform due to the user experience but perseverance pays off with this tool.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not specified, 1-10 employees
Less than 6 months
“Deployment Options”
Pros
Jiras compatibility across different platforms and editions provides flexibility although pricing varies accordingly.
Cons
No tool is flawless challenges include complexity learning curves customization issues and performance hiccups with large datasets.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Rupa
Hospital & Health Care, 51-100 employees
More than a year
“Easy to use tool , makes day to day task management easy”
Pros
Its userfriendly interface coupled with abundant online support resources and a wide array of app integrations makes it a breeze to use.
Cons
In this software setting up workflows and automations can be tricky moreover it lacks an export feature for Release versions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jeffrey
Consumer Electronics, 51-100 employees
More than a year
“Jira is a very powerful Project Management Tool that is very user friendly.”
Pros
My experience with Jira reveals it to be an immensely potent Project Management Tool which remains remarkably userfriendly providing accessible project management tracking capabilities.
Cons
I have not encountered any drawbacks and it is incredibly intuitive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Muneeb
Information Technology and Services, 1-10 employees
More than a year
“Jira: Ultimate project Management Tool”
Pros
Jiras interface is intuitive and userfriendly facilitating easy navigation through various functions and options.
Cons
Overall I didnt encounter anything substantial that I disliked about Jira.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Andres
Civil Engineering, 1-10 employees
Less than 6 months
“Jira review”
Pros
Jiras time tracking and scheduling features are invaluable for optimizing project management efficiency and saving time.
Cons
Customer support response time could be faster.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
Jomon
E-Learning, 11-50 employees
Less than a year
“Helps in planning and tracking”
Pros
Multiple users can seamlessly collaborate simultaneously enhancing overall productivity.
Cons
It has limitations in handling file sizes and inefficiencies in generating reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not specified, 1-10 employees
More than a year
“Very Reliable”
Pros
The softwares operational simplicity is highly desirable and userfriendly.
Cons
For my purposes the software is perfect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Eldar
Banking, 101-500 employees
More than a year
“Great project management tool”
Pros
Collaborating with teammates on projects and tasks is effortlessly streamlined with Jira.
Cons
Initially overwhelming but once you grasp it using the tool becomes quite easy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Tim
Information Technology and Services, 51-100 employees
More than a year
“Great Software”
Pros
Jira offers a plethora of features designed to facilitate daytoday work tasks effectively.
Cons
I honestly cannot think of any negative things about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 51-100 employees
More than a year
“Robust tool for project management”
Pros
Getting started with Jira is a smooth process and I particularly appreciate the availability of advanced filter options.
Cons
Finding and making custom changes can feel a bit confusing.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Ovidiu
Information Technology and Services, 500+ employees
More than a year
“A lot of features, a lot of issues”
Pros
While it boasts a comprehensive feature set Jira does encounter some issues along the way.
Cons
Sometime tasks fail to update and specific changes need to be made in a particular manner to avoid discrepancies or missing options.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not specified, 51-100 employees
Less than a year
“Very Flexible task management Software.”
Pros
Integrating JIRA with Patch Management has proven to be straightforward and intuitive.
Cons
The user interface is straight forward and task tracking is uncomplicated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nestor
Computer Software, 500+ employees
Less than a year
“Great Tool”
Pros
While the Jira App is appreciated occasional issues arise such as session expiration while moving cards. Additionally the Mac App functions well initially but encounters difficulties after computer software updates.
Cons
The Mac App crashes upon opening but I still receive notifications from it.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Wijnand
Information Technology and Services, 11-50 employees
Less than a year
“Jira, an effective Atlassian tool for software vendors”
Pros
I really love the feature that allows me to establish numerous projects wherein team members can contribute cooperate and track workflows. It helps me enhancing the productivity minimize errors and ensuring clarity regarding tasks at hand.
Cons
I wish it had a save or scheduled publish option for drafting Jira issues. Sometimes I manually save them just to avoid the hassle of rewriting everything if I accidentally close the tab.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Renu
Information Technology and Services, 11-50 employees
More than a year
“It is an excellent project management tool!!”
Pros
Jira proves to be an indispensable tool for efficient project management offering comprehensive features that enable seamless management of various project aspects and effective collaboration across teams.
Cons
My experience has consistently been positive and I appreciate the absence of any significant drawbacks. Jira has met my expectations effectively providing a seamless and satisfactory experience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10