Financial Services, 1-10 employees
“My experience using JIRA for project management”
Pros
What I appreciate most about Jira is its robust project management capabilities simplifying task tracking fostering team collaboration and enhancing overall team productivity.
Cons
What I find most challenging about Jira is its learning curve for new users especially for those unfamiliar with project management tools.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
E-Learning, 11-50 employees
“Best software I have ever used”
Pros
It's easy to use and the best I've used. It simplifies communication and task management.
Cons
Absolutely nothing. Jira has proven to be the best product I've used so far.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Computer Software, 11-50 employees
“Task Management made easy”
Pros
It's an amazing software that streamlines workflow and task assignment smoothly.
Cons
Some features especially the chat function need refinement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Telecommunications, 500+ employees
“It can improve your productivity”
Pros
It's easy to use and navigate requiring minimal training. You can define workflows as needed and the Kanban board is highly useful for task management. Creating reports for executive views is straightforward.
Cons
It might appear a bit complex initially due to the continuous addition of new features. However a modest learning curve can be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Civic & Social Organization, 11-50 employees
“Better project management with Jira.”
Pros
Jira has won our hearts over the years of use in our organization. It's a reliable workspace that streamlines project management from planning to completion. The reporting capabilities provide accurate insights into project performance.
Cons
I've consistently witnessed Jira performing at its best offering all the necessary features and an intuitive user interface.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Writing and Editing, 1-10 employees
“Easy to use project management software.”
Pros
Jira provides a clear view of every project making it easy to work on multiple projects and keep track of them.
Cons
Customizing and configuring everything can be timeconsuming.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Not Specified, 51-100 employees
“Jira is a GOAT”
Pros
Jira is incredibly userfriendly and wellknown among developers and project managers setting the industry standard.
Cons
Occasionally the user interface might seem somewhat outdated but it effectively serves its purpose without unnecessary features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Information Technology and Services, 51-100 employees
“Jira for ticketing”
Pros
I've used Jira for ticketing and its functions are userfriendly and easy to use.
Cons
I haven't discovered anything else as my usage has been limited.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Computer Software, 11-50 employees
“Complete Project management Solution”
Pros
I've been using Jira for over 12 years and it has continuously improved. It remains a topclass product.
Cons
Billing can be cumbersome. Bitbucket is separated out and managing different accounts can be challenging. The billing panel should be more userfriendly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Music, 1-10 employees
“An essential tool for agile teams”
Pros
What I liked most about this platform is its userfriendly and intuitive interface. Even without prior technical experience I found it easy to navigate and customize dashboards and views to my specific workflow.
Cons
The cost is relatively high and while it offers a free edition for teams of up to ten users as the team expands additional licenses must be purchased which can be costly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Think Tanks, 11-50 employees
“Jira has been our new way to go for managing projects.”
Pros
I genuinely love everything about Jira from its simplicity to its reliability. It fosters teamwork promotes collaboration and offers insightful reports for monitoring project progress.
Cons
Absolutely nothing. Perfection may be elusive but Jira has been perfect for me and my teammates.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Entertainment, 1-10 employees
“My personal experience”
Pros
I like it because it's designed to be easy even for beginners.
Cons
Everything is flawless I have no complaints. I strongly recommend this product to many people.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Financial Services, 500+ employees
“Jira is a fantastic issue tracker for any company”
Pros
I love how customizable and configurable Jira is meeting the unique needs of all our teams. It keeps us organized ensures we capture all requirements and bugs and offers fantastic reporting query and dashboard capabilities.
Cons
The queries are excellent but I would prefer more robust reporting we had to add Jira apps to our instance to obtain comprehensive reports. I also find Jira to be somewhat pricey.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Broadcast Media, 11-50 employees
“Jira Review”
Pros
Jira's interface is incredibly intuitive userfriendly and customizable with support across various devices.
Cons
Not applicable to me but some team members initially faced a learning curve due to their unfamiliarity with task trackers and negative associations with micromanagement. However this was overcome with frequent use and a better understanding of the software.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Program Development, 11-50 employees
“Amazing tool”
Pros
Jira helps you keep everything organized in the project you're working on.
Cons
The only feature I would like to see enhanced is the Figma integration.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Program Development, 1-10 employees
“Jira is one of the best if not the best”
Pros
Jira seamlessly integrates with various tools and applications enabling collaborative synchronization across your processes to achieve your desired outcomes.
Cons
For now I have no complaints
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Computer Software, 500+ employees
“Best Project Management tool for Large enterprises”
Pros
Jira is the market's most secure project management tool. It effortlessly integrates with onpremises security tools in organizations offering complete flexibility. The ticket creation and time management processes are straightforward and the user interface is satisfactory.
Cons
Overall Jira provides all the essential features for effective project management. The configuration is a bit complex but once set up properly it offers complete freedom to utilize its project management capabilities.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Music, 1-10 employees
“Organization is key”
Pros
Its direct contribution to achieving success is quite evident.
Cons
There's nothing specific I thoroughly enjoyed the experience.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Information Technology and Services, 500+ employees
“Jira Task Tracker and Management”
Pros
To empower teams further consider granting sprint and projectlevel permissions allowing them to access relevant information.
Cons
As comments are read and arranged chronologically it can be challenging to grasp the context when responding to earlier remarks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Furniture, 51-100 employees
“Very effective task management tool”
Pros
Jira's most appealing aspect is its role as a centralized hub for tracking tasks projects and deadlines.
Cons
It's difficult to find faults with Jira but the pricing might pose challenges for small businesses.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8