Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

R

RAHUL

Information Technology and Services, 500+ employees

More than a year

5.0
December 2023

JIRA IS ONE OF THE BEST REQUIREMENT GATHERING PLATFORM

Pros

The prioritization of tickets as high medium or low aids in task management allowing me to work based on priority status.

Cons

Jira's UI has room for improvement since it has remained unchanged for an extended period.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

A

Aaron

Construction, 51-100 employees

Less than a year

5.0
December 2023

The most robust project management product

Pros

Reliable and flexible Jira meets customization needs for individual projects effectively.

Cons

Locating certain advanced settings in submenus proved challenging at times.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

F

Fiona

Utilities, 500+ employees

More than a year

4.0
December 2023

Jira functionality

Pros

Comprehensive and allowing detailed issue descriptions Jira serves well in conveying information.

Cons

Although slow to load Jira becomes suitable for its intended purpose once fully loaded.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

S

Sujith

Pharmaceuticals, 500+ employees

More than a year

5.0
December 2023

Streamline project management and issue tracking with Jira

Pros

Jira offers tailored workflows seamless issue tracking extensive integration capabilities and a diverse range of features streamlining project management effectively.

Cons

Dashboards could be enhanced and the administrator's learning curve tends to be lengthier.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

L

Lydia

Information Technology and Services, 51-100 employees

More than a year

5.0
December 2023

Perfect for Managing Teams of Developers

Pros

The user-friendly interface and tracking capabilities make it intuitive to use.

Cons

There are very few drawbacks; it performs exactly as described.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Suhaiil

Consumer Services, 500+ employees

5.0
December 2023

Project management and collaboration made efficient

Pros

Jira's customization and seamless integration along with an efficient dashboard aid in task management.

Cons

Substantial computer resources are necessary for operation and it comes with a significant cost.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

7

Functionality

10

J

Josphat

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
December 2023

Jira is a game changer for project managers anbd developers

Pros

Jira's significant utility lies in its efficient tracking and management of software bugs. The platform establishes a centralized system for logging and prioritizing bugs ensuring appropriate attention and resources. Customizable workflows and issue types allow tailored bug tracking to fit our project's specific needs.

Cons

I have no complaints about the tool; I am content with its features.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

V

vignesh

Information Technology and Services, 11-50 employees

More than a year

5.0
December 2023

Easy to use

Pros

It's user-friendly easy to learn and I appreciate it greatly.

Cons

The loading of Jira plugins can be slow and may incur costs for external tools.

Rating Distribution

Ease of use

4

Value for money

9

Customer Support

6

Functionality

10

A

Alan

Financial Services, 51-100 employees

Less than a year

5.0
December 2023

Powerful project management tool

Pros

Recognized for its powerful project management capabilities Jira stands out for its flexibility and extensive customization options.

Cons

The setup is intricate and might overwhelm new users.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

IA

Ionut Alexandru

Broadcast Media, 500+ employees

More than a year

5.0
December 2023

Industry standard is JIRA

Pros

While not inherently easy to use Jira is ubiquitous often customized but essentially the same. It serves as a task-tracking tool facilitating collaboration and task sharing among team members.

Cons

It provides a multitude of options though at times a simpler approach with fewer details is required.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Shaikh

Computer Software, 1-10 employees

More than a year

4.0
December 2023

Good for agile teams !

Pros

Jira facilitates easy work in an Agile software model aiding timely bug tracking and resolution. The ticket management system is effective allowing content customization as needed. Jira proves to be a valuable project management tool ensuring efficient software delivery.

Cons

New team members joining a project may need time to understand due to project customization.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
December 2023

Versatile Project Management Tool

Pros

Jira is the preferred solution for teams serious about effective project management especially for large projects and those following the SCRUM methodology. Its robust features customization options and commitment to collaboration make it an indispensable tool for projects of any scale earning its reputation as a leader in project management.

Cons

Enhancing the onboarding process and offering more intuitive guidance for beginners could improve the overall user experience.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

J

Jomasel

Consumer Services, 500+ employees

More than a year

5.0
December 2023

Centralized Jira for efficiency

Pros

Organized and user-friendly Jira simplifies workloads by enabling easy task prioritization time management and data collection.

Cons

No issues at the moment; it still serves its purpose.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Mauricio

Information Technology and Services, 500+ employees

Less than 6 months

5.0
December 2023

Excellent management tool

Pros

Exceptional software for project management enabling report creation expediting management processes task closure and standing out as the best in its field.

Cons

No unpleasant experiences at the moment.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Mansoureh

Building Materials, 500+ employees

More than a year

4.0
December 2023

it can be one of IT tools

Pros

Providing a user-friendly environment Jira facilitates easy tracking of project progress.

Cons

Perhaps the search function doesn't yield the most recent results.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
December 2023

Overall useful for task management

Pros

With a positive experience using Jira for managing tasks including prioritization and timing settings it proves to be a valuable tool for both personal and team tasks.

Cons

While the user interface is somewhat unattractive there is room for improvement; however it fulfills its functional requirements.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

I

Igor

Internet, 11-50 employees

Less than a year

5.0
December 2023

Amazing environment for your company

Pros

Primarily used for bug tracking task and project management Jira proves extremely useful user-friendly and easily integratable with other tools offering a wealth of extensions.

Cons

The main challenge with Jira is its complex configuration and potential high cost.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

10

E

Emma

Biotechnology, 500+ employees

Less than a year

5.0
December 2023

Useful tool for everyday work!

Pros

Efficiency in submitting workplace issues through 'tickets' is a standout feature ensuring quick dissemination of information to all team members.

Cons

Nothing; I wouldn't change anything about Jira!

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

NM

Nia Maria

Arts and Crafts, 1-10 employees

More than a year

5.0
December 2023

Task management that keeps you on track

Pros

Reliable and conducive to tracking task flow and prioritizing critical tasks.

Cons

With numerous features it may take some time to become familiar but it remains good.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

EA

El alaoui

Computer Software, 1-10 employees

More than a year

4.0
December 2023

Efficient and Flexible IT Project Management with Jira Features

Pros

Appreciating Jira's efficient project management capabilities the flexibility it offers in task creation and management coupled with customizable workflows for user stories and bugs allows our team to tailor the platform to our specific needs.

Cons

The interface might seem overwhelming initially and some features require exploration for full understanding. Additionally pricing may be a concern for smaller teams or organizations with budget constraints.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8