Lukas
Automotive, 101-500 employees
More than a year
“JIRA gets the job done”
Pros
JIRA excels in its organizational capabilities covering epics stories tasks and bugs. The use of story points for estimation coupled with the ability to view an impressive Burn Down chart upon successful estimation is noteworthy. Additionally its integration with git allows instant visibility into linked pull requests and commits.
Cons
JIRA occasionally faces crashes posing a challenging problem to address in general.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Anonymous
Not Specified, 11-50 employees
Less than a year
“Jira Review”
Pros
Jira promotes alignment across all teams in our company providing essential visibility given our company's size. The business team gains insights into techproduct activities and vice versa. This visibility is crucial for offering feedback on both ends.
Cons
Admin setup is a prerequisite limiting the team's flexibility to take ownership.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Nele
Retail, 101-500 employees
Less than 6 months
“JIRA usage”
Pros
The flexibility to categorize and assess issues based on the problem and its criticality is appreciated. Options such as homepage issues equipment ordering and the ability to add pictures enhance problem identification.
Cons
Navigating and selecting the appropriate options may be a bit challenging when using the tool infrequently. There are moments when I contemplate where and what to add.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Zoheb
Retail, 500+ employees
More than a year
“Great and easy to use”
Pros
Jira's simplicity and userfriendly nature make ticket logging seamless complemented by a convenient quick chat service.
Cons
Jira exhibits no faults based on its pros it's commendable and userfriendly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Great product for Developers Testers and Project Managers”
Pros
From a developer's perspective JIRA excels in its intuitiveness requiring no prior knowledge of the tool. It served as our goto for bug tracking contributing to a successful project delivery.
Cons
While my usage primarily involved bug tracking within the development team I never encountered anything that I could categorize as a con for this product.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Jennifer
Pharmaceuticals, 101-500 employees
More than a year
“Jira A unique system that provides an advanced overview.”
Pros
Jira enables users to monitor tasks comprehensively from project initiation to completion. It provides a visual representation of processes showcasing each team's progress and completed tasks. The setup allows for mapping out and communicating which team owns each section of the flow aiding seamless communication. Team members can easily identify any gaps or missing steps in the flow with just a glance.
Cons
Utilizing Jira allows users to delve into detailed data necessitating setup with filters tailored by a team member wellversed in the system.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not Specified, 500+ employees
More than a year
“My own review of jira”
Pros
Jira stands out as an excellent platform for project management particularly for software developers overseeing various aspects and tracking progress a valuable tool for team leads.
Cons
Personally I find Jira's UI less attractive due to its limited color. A more vibrant interface would impart a different feel other than that everything meets expectations.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Ash
Events Services, 1-10 employees
Less than a year
“Jira”
Pros
This program proves excellent offering userfriendly functionality that requires no prior experience.
Cons
No issues with this program it proves highly beneficial.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Anonymous
Not Specified, 1-10 employees
More than a year
“Solid tool for product managers and engineers”
Pros
Embracing Agile principles at our company Jira effectively integrates them notably through the kanban board. This feature benefits product managers and engineers ensuring teams stay on track and meet release deadlines. As a tech support administrator I find it valuable for submitting issues with context and severity considerations for engineers and product managers.
Cons
For those not inclined towards Kanban there's a restricted array of alternative views which some employees find insufficient. Furthermore the learning curve poses a challenge for new employees and users especially with a perplexing UI.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 11-50 employees
Less than a year
“Jira for Web developers”
Pros
Jira provides robust tools for efficient planning tracking and management of work. It supports the creation of Kanban and Scrum boards enhancing visual project tracking.
Cons
Jira can be overwhelming for firsttime users of this software type given its numerous and intricate functionalities.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Aayush
Information Technology and Services, 500+ employees
More than a year
“Jira Perfect tool for ProjectTask Management”
Pros
What I appreciate most about Jira is its seamless collaboration capabilities enabling effective task management and project agility. The userfriendly interface featuring draganddrop functionality contributes to easy movement of tickets or tasks across different phases of project management. Furthermore its integration with various thirdparty providers enhances workflow manageability.
Cons
It imposes constraints on the size of messages in a ticket and attachments. Managing tasks especially when numerous can be challenging making it difficult to track specific tasks or locate older tickets from our team.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 101-500 employees
Less than a year
“Jira”
Pros
Easy simple fast accurate trustworthy and helpful a summary of the positive attributes of Jira.
Cons
I appreciate everything about Jira and its functionality.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Isaiah
Financial Services, 500+ employees
More than a year
“The jira review”
Pros
Jira delivers an excellent project management experience complemented by userfriendly procedures.
Cons
Customer support had me waiting at times but that was a onetime event.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Barbara
Non-Profit Organization Management, 51-100 employees
More than a year
“Project Management is easier with Jira”
Pros
JIRA's bug tracking and project task tracking features enable our onsite team to effortlessly monitor defects and prioritize fixes. As someone overseeing resource distribution across multiple clients and projects Kanban boards provide a clear overview of individual activity durations.
Cons
Mobile access is somewhat challenging in browserbased usage. A potential solution involves creating a highquality user experience separate from any mobile app.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Anonymous
Not Specified, 11-50 employees
More than a year
“Great to manage a team with developers and your roadmap”
Pros
The centralized assignment and review of tasks stand out as valuable features.
Cons
Some aspects of the UI could offer more customization.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
“A solid task management tool”
Pros
Jira proves to be a very intuitive tool simplifying the creation and tracking of tasks throughout their lifecycle.
Cons
Working with subtasks and maintaining a clean board during the handling of such issues can be a bit complex.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Ferent
Building Materials, 11-50 employees
More than a year
“It helps me for advanced tracking with Wrike”
Pros
Integrating Jira with Wrike enhances project performance tracking. Jira excels in providing a simple wellstructured approach to task and request management fostering collaboration through features like liking commenting notifications and file attachments. The affordability and effectiveness coupled with analytics and reporting features like Jira Query Language contribute to efficient project progress tracking and decisionmaking.
Cons
So far I haven't identified any criticisms it's working well which is why I continue to use it today.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Kostadinka
Computer Networking, 11-50 employees
Less than a year
“Amazing software”
Pros
The progress tracking feature in Jira is described as amazing.
Cons
The reporting and statistics feature could be enhanced.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Justin
Banking, 101-500 employees
More than a year
“Happy with Jira”
Pros
Submitting a support ticket is made easy by the userfriendly interface.
Cons
Unable to control the speed of my team's response to ticket requests.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Priyank
Information Technology and Services, 500+ employees
More than a year
“Ease of use of JIRA”
Pros
Utilized for several years in project management and defect tracking Jira consistently proves effective and reliable for these purposes.
Cons
No specific issues encountered with the product.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9