Anonymous
Not Specified, 51-100 employees
More than a year
“Great for bug tracking and program management”
Pros
The ability to track tickets via Jira and email along with accountability and transparency in ticket status and assignees is emphasized.
Cons
Jira can be overwhelming for basic users on certain occasions.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Kimani
Accounting, 51-100 employees
More than a year
“Planning and Managing Workstreams guide me through the labrynth of my busy work life”
Pros
Jira plays a crucial role in tracking project performance offering a sculpted approach to task management. Collaboration is simplified through features like chatting with teammates notifications file attachments and direct email sending. The combination of affordability and effectiveness along with reporting and analytics features contributes to efficient project progress tracking and decisionmaking.
Cons
Thus far I have encountered no issues with Jira.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Paul
Professional Training & Coaching, 500+ employees
Less than 6 months
“Using Jira in the Professional Services world”
Pros
Jira among the project admin tools used provides basic functionality. While it may not be a personal favorite compared to Atlassian it fulfills its purpose with no significant positive feedback.
Cons
My experience with Jira has left me with reservations. The busy interface requires extensive training for new project managers and the tools lack intuitiveness.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Lilian
E-Learning, 51-100 employees
More than a year
“Jira is great for bug reporting purposes”
Pros
The ease of tracking progress in bug reports from the support side positions Jira as an ideal tool for support and engineering collaboration ensuring customer satisfaction and effective issue resolution.
Cons
While generally userfriendly navigating dashboards in Jira can be challenging especially with multiple teams working on numerous bug reports.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Jess
Publishing, 51-100 employees
More than a year
“Good task management platform”
Pros
Jira is found to be very userfriendly allowing comments and document uploads. Navigating through the full task thread is straightforward and email notifications for updates are received promptly.
Cons
I can't think of anything to dislike about Jira.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Nick
Computer & Network Security, 11-50 employees
More than a year
“Solid product”
Pros
Its ease of use and the capability to include team members as needed for assignments are acknowledged.
Cons
Some aspects of the reporting feature in Jira need improvement particularly when tracking task completion details.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Lakshit
Computer Software, 101-500 employees
More than a year
“Manage your projects with Jira”
Pros
Having used Jira for the past 23 years it stands out as one of the best project management tools available. Its minimal and userfriendly interface coupled with the draganddrop feature for Jira card progress is particularly appreciated.
Cons
Occasionally Jira takes longer to load than usual. Improved loading speed and functionality are desired.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Manaf
Education Management, 11-50 employees
Less than a year
“Easy workflow management”
Pros
It provides an intuitive experience and fosters collaboration among team members.
Cons
Occasionally it experiences slowness often attributed to internet connectivity.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Murad
Sports, 1-10 employees
More than a year
“Great experience”
Pros
Noteworthy are the adaptable workflows versatile dashboards and the comprehensive management and tracking of issues.
Cons
New users may find a slight learning curve and occasional performance issues.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Ravish
Insurance, 51-100 employees
More than a year
“Best tool for task management”
Pros
Notable features include the flexibility in task management and control over accessibility.
Cons
Team management could be enhanced in Jira particularly in terms of monitoring team sheets.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
B. Naveen
Information Technology and Services, 500+ employees
Less than a year
“Jiraa complete workflow management tool.”
Pros
Jira adeptly handles larger teams and simultaneous management of multiple projects. Its substantial user base encourages community support.
Cons
JIRA excels in bug tracking and task distribution in software development. Its adaptability allows tailoring to the specific needs of each project.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Jaouad
Capital Markets, 1-10 employees
Less than a year
“Thank you”
Pros
The products consistently maintain a high level of quality and originality.
Cons
The reality of Jira is What you see is what you'll get.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not Specified, 1-10 employees
“Navigating Efficiency A Comprehensive Review of Jira's Project Management Capabilities”
Pros
Jira's unparalleled customization and flexibility empower teams to tailor workflows fields and permissions to match their unique processes. This adaptability supports efficient project management ensuring seamless integration with diverse methodologies and providing a precisely aligned experience with organizational needs.
Cons
Initial setup complexity and a learning curve may pose challenges for new users. The powerful interface while overwhelming for some seeking simplicity adds to the experience.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Great software”
Pros
Jira stands out as an excellent project management software offering ease of learning and quick setup for any team.
Cons
The initial impression may suggest a slight complexity in usage.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Sreenivas
Computer Software, 500+ employees
More than a year
“Jira used by a software test manager”
Pros
Creating tasks and stories planning sprints generating reports with burndown charts and dynamically checking sprint capacity are easily achieved with Jira. Various dashboards for issues or tasks can be generated using JQL queries.
Cons
Advanced filters or dashboards may require learning JQL. Adding a new column to a filter can be a bit tricky. Exporting data to Excel may also pose occasional challenges.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 51-100 employees
More than a year
“Jira is best for programming companies”
Pros
It facilitates addressing programming errors and collaborating with the programming team.
Cons
There is nothing negative to report.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Hanan
Marketing and Advertising, 1-10 employees
More than a year
“The best project management program”
Pros
Jira's easy customization and configuration for different team and organizational needs whether scrum or kanban make it an adored tool.
Cons
When using the Jira board and screen sharing there could be occasional glitches especially with the night theme.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Samuel
Information Technology and Services, 500+ employees
More than a year
“JiraThe Boss Project Management Tool.”
Pros
Jira helps automate complex workflows into easily manageable tasks. Efficient customer service and customizable features contribute to effective task organization.
Cons
Jira has been excellent in managing our tasks.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Lecze
Outsourcing/Offshoring, 500+ employees
Less than a year
“Jira Software Review”
Pros
Jira's multitude of features significantly aids the functioning of developing projects. Tracking project progress from various perspectives ensures a fluent and coherent workflow.
Cons
While there aren't many downsides if one were to be picked it's the UI functionality which seems outdated and in need of a proper update.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Thao
Computer Software, 51-100 employees
More than a year
“JIRA best software for project management”
Pros
The abundance of features in Jira coupled with its easy usability ensures optimal performance.
Cons
The price is high and there is a need for more documentation and plugins.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8