Not Specified, 500+ employees
“Jira Review from a User's Perspective”
Pros
I find the Dashboard feature useful for checking tasks and future effort required for each project. The search filter also aids in tracking current sprint tasks by project.
Cons
Adding effort to tasks requires individually opening each task and filling details in a separate tab which includes a time and related issue number option. It could be more efficient.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Financial Services, 101-500 employees
“Jira”
Pros
Jira offers a free plan for up to three specialists integration options for messaging channels and lowcodenocode form creation.
Cons
Access via webbased entertainment channels may require thirdparty addons and integration with different authentication services may necessitate additional subscriptions.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Consumer Electronics, 101-500 employees
“Excellent Scrum platform”
Pros
Jira greatly simplifies the Scrum process making it more visual and userfriendly compared to other platforms.
Cons
Currently there are no negatives to report Jira fulfills its role effectively.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Airlines/Aviation, 500+ employees
“One of the best project management tools”
Pros
Jira's sprint tracking and notification systems make it a valuable tool for project management and communication.
Cons
Pricing is perceived as high compared to some alternatives.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Information Technology and Services, 1-10 employees
“Great functionalities a little slow”
Pros
Jira offers a wide range of functionalities allowing users to accomplish a multitude of tasks.
Cons
However the software's performance can be sluggish at times especially when managing smaller tasks in the backlog.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Health, Wellness and Fitness, 11-50 employees
“Jira Review”
Pros
Jira offers a straightforward process for adding new tickets and facilitates crossfunctional team collaboration.
Cons
The backlog can become convoluted with various items though the search backlog feature helps locate specific tasks.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Not Specified, 1-10 employees
“Musthave project management tool for software and product development.”
Pros
Jira's ease of use and simple UI set it apart from competitors. Its extensive workflow and permission configurations though initially overwhelming can save countless hours in project management for longterm projects.
Cons
The loading speed of certain tasks can become frustrating and for newcomers to Jira the learning curve can be steep.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Information Technology and Services, 101-500 employees
“Featurerich but often confusing and unusable”
Pros
Jira boasts an abundance of features and customization options allowing granular control. It supports diverse aspects of project management.
Cons
The user experience can be distracting potentially hindering productivity.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Automotive, 500+ employees
“Review for Jira”
Pros
Jira saves businesses time resources and improves overall efficiency.
Cons
However it can be complex for beginners with a user interface that may not be immediately intuitive due to its wealth of features.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Not Specified, 500+ employees
“Very complete tool”
Pros
Jira's comprehensiveness and configurability adapt to various workflows teams products and businesses.
Cons
The extensive capabilities may initially present challenges in understanding complex workflows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Financial Services, 500+ employees
“JIRA for team and project management with no hassle at all”
Pros
I appreciate the straightforward nature and ease of use of Jira. I have used it for data analytics and software development needs and it served me well.
Cons
While generally userfriendly Jira's UIUX could benefit from streamlining especially in integrating backlogged task features more seamlessly with the Jira board.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Program Development, 11-50 employees
“Very good software”
Pros
Jira is an excellent affordable software with userfriendly features making it highly beneficial.
Cons
No significant complaints Jira aids in work efficiency.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Computer Software, 51-100 employees
“A strong tool”
Pros
Jira is a strong tool particularly for nondevelopers who need insights into development boards and individual development team work.
Cons
Navigating Jira can be challenging at times especially for those not immersed in the product daily.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 1-10 employees
“Solid features”
Pros
Jira when used in conjunction with Confluence offers a balance of simplicity and feature richness aiding project management.
Cons
Pricing is considered somewhat high and occasional performance challenges are noted.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Hospital & Health Care, 500+ employees
“Effective Task Management Software”
Pros
Jira is a useful tool for monitoring task progress and coordinating assignments. Its particularly beneficial for guarding against issues and maintaining client trust.
Cons
Difficulty in finding older tickets and a need for an internal chat function.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Computer & Network Security, 1-10 employees
“Best software to use”
Pros
Jira provides easy access to multiple applications using a single set of user credentials streamlining access to various tools.
Cons
The software can occasionally be complex to navigate.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Financial Services, 101-500 employees
“Jira is best tool I have ever used”
Pros
Jira provides easy tracking and visibility of ticket progress enhancing communication with customers.
Cons
Suggested auto notifications for unresolved tickets after set timeframes.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Information Technology and Services, 11-50 employees
“FeatureRich but Challenging”
Pros
The level of control over project phases and hierarchies is appreciated for team planning and detailed tasks.
Cons
Overwhelming options and repetitive data entry in numerous identical fields can make the system feel slow.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Information Technology and Services, 500+ employees
“UserFriendly Work Management Tool”
Pros
Jira is userfriendly and aids in tracking issues and progress helping monitor tasks effectively.
Cons
No major dislikes but some complexity for beginners.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Financial Services, 500+ employees
“JIRA A Project Management Hero”
Pros
JIRAs workflow management access control bug tracking and user story features make it an excellent choice for project management.
Cons
No specific dislikes with current usage.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9