Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

D

Darren

Consumer Services, 51-100 employees

More than a year

4.0
November 2023

Good for organizing tasks but for searching for those tasks via keywords

Pros

The structured workflow in Jira outlining backlog current tasks and completed work is appreciated.

Cons

Searching for past tickets can be challenging as it doesn't seem to recognize keywords as effectively as other software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

M

Meliksah

Sports, 11-50 employees

Less than 6 months

5.0
November 2023

Jira Review

Pros

Jira has proven highly successful in task management and planning facilitating efficient team collaboration.

Cons

The calendar feature although not extensively used seemed a bit complicated.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

P

Pascal

Construction, 51-100 employees

More than a year

5.0
November 2023

lot of features but not easy to deploy

Pros

Jira offers numerous features and extensive customization options.

Cons

Deployment is not easy and supportdocumentation is perceived as lacking.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

S

Steven

Defense & Space, 500+ employees

More than a year

5.0
November 2023

Project management using Jira

Pros

Jira's impressive customization ability coupled with collaboration project management and reporting features keeps our team competitive and focused on business priorities.

Cons

So far no negatives have been encountered except for occasional report screen challenges depending on screen resolution.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
November 2023

Happy User

Pros

The product's straightforward nature easy navigation and comprehensibility are commendable.

Cons

There are numerous buttons to choose from when creating a project.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
November 2023

Jira review

Pros

The simplicity of tracking projects and managing tasks contributes to straightforward project progress monitoring.

Cons

Their approach to project management and tracking remains effective.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

CB

Charles Boampong

Computer Software, 11-50 employees

More than a year

5.0
November 2023

An Ideal Project Management Software

Pros

This versatile project management software offers various useful functionalities including agile development bug tracking and project management.

Cons

The user interface isn't overly simplistic posing a slight challenge for everyone to navigate seamlessly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JR

Jagannath Reddy

Information Technology and Services, 500+ employees

More than a year

5.0
November 2023

A Comprehensive Analysis of Features and Functionality

Pros

It serves as an excellent tool for project management efficiently tracking tasks assigning users and managing various project activities.

Cons

It can be somewhat intricate for new users and the cost may seem a bit high especially for smaller teams or organizations with limited budgets potentially feeling more extensive than necessary for very small projects.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

B

Benson

International Trade and Development, 500+ employees

More than a year

5.0
November 2023

Better plans for better work delivery with Jira.

Pros

To be honest Jira excels in consolidating work resources onto a single platform facilitating easy planning and organization based on available resources. It simplifies tracking work execution and provides realtime data for transparent views of work performance and progress.

Cons

My experience with Jira has been flawless and I have no grievances.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

N

Nyambura

Real Estate, 51-100 employees

More than a year

5.0
November 2023

Jira Encompasses in one place tasks and projects

Pros

Jira boasts an intuitive fast sleek and easytonavigate interface. Setting it up is simple with builtin tutorials for a smooth start. It's a featurerich solution for project resource and task management. The customizable dashboard offers a clear view of tasks with multiple sorting and grouping options to track overdue tasks and manage them effectively. Jira enhances collaboration by allowing centralized management through role assignments problem creation priority setting and realtime updates.

Cons

Thus far I haven't encountered anything about Jira that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

M

Mizan

Computer Software, 500+ employees

More than a year

5.0
November 2023

Jira the best

Pros

I appreciate the neatness and transparency in everything.

Cons

Occasionally it becomes cumbersome and intricate to customize but once mastered it operates seamlessly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

R

Ritesh

Computer Software, 11-50 employees

More than a year

5.0
November 2023

Jira as a project management

Pros

It's an excellent project management application with amazing features like Gantt charts. Jira simplifies bug tracking and task assignment to team members.

Cons

While there aren't numerous drawbacks initiating the use of Jira can be demanding as beginners require training on its usage.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M

Mitusha

Information Technology and Services, 101-500 employees

More than a year

5.0
November 2023

Super useful for project management

Pros

Over the past 3 years I've found Jira super useful for task and project management. It facilitates access requests and tracking by managers and as a developer I use it daily for tracking Github issues and collaborating with other developers.

Cons

There's nothing specific to highlight it stands out as the best project management software I've utilized.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

L

Lukasz

Information Technology and Services, 1-10 employees

More than a year

5.0
November 2023

Almost industry standard

Pros

It's a well known stable well organized tool that's very fast these are the main pros for me.

Cons

Jira is commendable but it doesn't top my list of preferred tools. I lean towards another similar yet slightly distinct tool. This is purely my personal preference and many individuals appreciate Jira.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
November 2023

Jira

Pros

Jira proves very helpful in task and project management with the option to integrate multiple plugins for enhanced power and efficiency.

Cons

Becoming acquainted with all features takes time. Some ticket flows might induce confusion but overall I lack any adverse comments.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

D

David

Telecommunications, 500+ employees

More than a year

4.0
November 2023

Powerful agile tools

Pros

The powerful agile tools of Jira make managing software development projects easy.

Cons

The significant learning curve can be a hurdle for new or nontechnical users starting with Jira.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

O

Oluwaseun

Information Technology and Services, 51-100 employees

More than a year

4.0
November 2023

Jira Facts

Pros

The stressfree deployment and easy navigation are notable features.

Cons

Comprehending its operation thoroughly demands a time investment.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

R

Rahul

Hospital & Health Care, 500+ employees

More than a year

5.0
November 2023

Easy to get started with and easy to use.

Pros

Noteworthy for task tracking and integration with Bitbucket PRs.

Cons

The search UI might be a tad perplexing when conducting keyword searches.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

N

Nishal

Information Technology and Services, 51-100 employees

More than a year

4.0
November 2023

Task manager

Pros

Jira stands out as the best task manager loved for its simplicity especially in the user interface.

Cons

It proves excellent for larger companies but might be financially burdensome for smaller teams.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A

Anton

Information Technology and Services, 51-100 employees

More than a year

5.0
November 2023

Just the best task management tool on the market however requires a good setup

Pros

Jira proves to be a robust tool for comprehensive companywide work organization featuring ample customizations an appealing UIUX userfriendly operation and extensive integrations. The accompanying documentation and community support add significant value making it highly effective when appropriately configured.

Cons

The process of configuring Jira demands intentional effort proving challenging for novices. It could be excessive for smaller enterprises seeking a straightforward Kanban board for minor projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9