Not Specified, 500+ employees
“Jira Review”
Pros
Jira simplifies ticket and incident management facilitating knowledge sharing.
Cons
It has a learning curve with an abundance of options but it improves with time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Information Technology and Services, 11-50 employees
“Nice ITSM Solution with ITIL Practices”
Pros
Engages well with ITIL practices customizable for various organizations.
Cons
Has a steeper learning curve compared to some other ITSM solutions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Information Technology and Services, 51-100 employees
“A great tool for managing software projects.”
Pros
We rely on Jira for managing all our software development projects and it offers a comprehensive set of tools and integrations.
Cons
However handling permissions can be overly complex and requires significant effort.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Information Technology and Services, 11-50 employees
“Jira”
Pros
Jira offers free pricing for small teams making it accessible for small businesses. It simplifies task monitoring and project management.
Cons
No specific cons mentioned.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Hospital & Health Care, 500+ employees
“Importance of Jira for data analysis”
Pros
Jira is an outstanding project management software that allows us to measure performance generate reports and conduct indepth data analysis.
Cons
Currently there is nothing I dislike about Jira.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Furniture, 11-50 employees
“Why Get Jira?”
Pros
Jira is a valuable tool for tracking project progress and facilitating team communication.
Cons
No reported issues and the reviewer is satisfied with Jira's performance.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Not Specified, 1-10 employees
“Jira is a great tool when working together in a team on a mutual project.”
Pros
The interface is relatively easy to navigate especially when properly configured by the team manager with clear task assignments.
Cons
However it requires some backandforth navigation which can slow down work speed. Additionally Jira may not be suitable for every situation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Investment Management, 51-100 employees
“Efficient Task Management and Collaboration with Jira”
Pros
Jira's extensive customization reporting and collaboration features enhance task management and project planning providing valuable insights.
Cons
The initial learning curve may be challenging for new users.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Logistics and Supply Chain, 500+ employees
“Great tool for tracking and keeping on top of tasks as well as prioritization”
Pros
Jira provides an effective way to break down larger projects into manageable tasks with its parent and child levels. It aids in task tracking and prioritization.
Cons
At times it can be a bit fiddly and overly complex due to its extensive feature set but this can be mitigated with training.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Information Technology and Services, 500+ employees
“Broadly used and easily customizedintegrated task and project management toolbox”
Pros
JIRA a browserbased tool is readily accessible and can be tailored to project requirements. It can serve as the single source of truth for both business and development teams when managing product backlog.
Cons
Despite its versatility minor usability issues exist and there may be a learning curve associated with mastering its effective use especially for small businesses or ad hoc teamwork.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Automotive, 11-50 employees
“One supplier of us use it and it is really good to see the problems and how they are solved”
Pros
Jira simplifies problem reporting and resolution tracking facilitating communication with suppliers.
Cons
The reviewer mainly uses it for notifications and does not encounter issues.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Not Specified, 500+ employees
“Best Tool for Managing Scrum”
Pros
Creating boards with builtin functionality and the use of JQL in Jira is easy and offers a userfriendly experience.
Cons
The system's filtering options can become complex depending on your needs.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Program Development, 101-500 employees
“Jira page review”
Pros
Jira is easy wellorganized and visually beneficial for daily work tasks. It simplifies task management offers a clear task workflow facilitates planning with details and eases bug reporting and assignment.
Cons
I have no dislikes regarding Jira it serves its purpose admirably.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Not Specified, 51-100 employees
“Jira is a great scrum management tool”
Pros
Jira offers ease of use efficient ticket management and customization options making it an excellent fit for scrum management.
Cons
Occasionally customizing the fields in tickets may be challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Not Specified, 1-10 employees
“the best project tracking”
Pros
Jira has been instrumental in project manager project and bug tracking. It's been impressive and allows for bug tracking as well.
Cons
For nontechnical users the user experience may not be straightforward.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Not Specified, 51-100 employees
“JIRA is the standard for any software project management”
Pros
JIRA is easy to use offers all necessary features and is highly customizable accommodating various methodologies. It streamlines our workflow and enhances organization.
Cons
However its user interface feels outdated and it lacks extensive thirdparty integrations and userfriendly apps.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Computer Software, 51-100 employees
“The master of task scheduling.”
Pros
Jira simplifies task tracking priority management and dependency identification. Dashboards provide visibility into sprint and schedule progress.
Cons
The abundance of features can make certain functions challenging to locate and permissions and visibility may not always be clear.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Financial Services, 51-100 employees
“Project Managent made easy”
Pros
The standout feature of Jira is its userfriendly nature with a wellmanaged user interface that even newcomers can navigate with ease.
Cons
It is on the pricier side which may make it less accessible for startups.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Computer Games, 11-50 employees
“Jira is a best workflow management tool specially for software developers.”
Pros
Jira is an excellent project management software that simplifies complex projects especially for software developers and program testing.
Cons
Realtime updates can sometimes slow down the system but overall it's a good software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Information Technology and Services, 1-10 employees
“Great for task flow and ticket management gives us insight and actionable analysis”
Pros
Jira is userfriendly with the entire team using it effortlessly. It provides intuitive task flow management efficient customer support ticket management and valuable insights that contribute to our product roadmap.
Cons
There are no significant drawbacks it effectively fulfills our task management and analysis needs.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8