Manjeet
Information Technology and Services, 500+ employees
“Jira is absolute must for productive Development”
Pros
It boasts simplicity and userfriendliness making it easy to raise and properly follow up on tickets.
Cons
The user interface can be slow particularly when dealing with reports.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Amanda
Computer Software, 51-100 employees
“Easy to use task manager”
Pros
I hold great admiration for the ease of use and it offers a clean straightforward platform. We rely on it for managing all our IT requests and it serves as a superb task management tool.
Cons
It could benefit from modernization.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Francisco
Computer Software, 11-50 employees
“A supplier uses it to get the errors that we find”
Pros
Establishing connections and reporting errors for our supplier's attention is a straightforward process.
Cons
I've only scratched the surface with the user interface I imagine it has a wealth of functionalities behind it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Bandhavi
Information Technology and Services, 500+ employees
“User Friendly”
Pros
It simplifies the process of moving task statuses and ensuring updates are effortless.
Cons
Without proper training it can be a bit challenging to use.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Rashpal
Internet, 500+ employees
“Review of JIRA”
Pros
I value its functionality which allows realtime reporting and seamless issue tracking. The collaboration among peers ensures that all stakeholders remain wellinformed.
Cons
There seems to be an expectation that users already know how Jira works and no training or development is provided. This assumption doesn't align with my perspective. It's common to inherit permissions from team peers which I've observed multiple times.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Bandhavi
Information Technology and Services, 500+ employees
“User Friendly”
Pros
Task status updates and modifications are effortlessly facilitated.
Cons
Lack of training can make it somewhat challenging to use.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Rashpal
Internet, 500+ employees
“Review of JIRA”
Pros
The functionality is commendable allowing for realtime reporting smooth issue tracking and ensuring comprehensive stakeholder collaboration.
Cons
There's an assumption that you should already be familiar with Jira's operation and no training or development is required a perspective I don't necessarily agree with. It's common to inherit permissions from team peers as I've observed on multiple occasions.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Asmar
Marketing and Advertising, 11-50 employees
“Great For Organizing Work and Meeting Deadlines”
Pros
Our ongoing project scheduled for a November launch benefits from Jira enabling us to breakdown and monitor tasks in realtime. This simplifies meeting expectations deadlines and milestone tracking.
Cons
Initially the interface and the platform as a whole may seem overwhelming but with time everything becomes clearer.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Mateusz
Architecture & Planning, 11-50 employees
“Rating JIRA from employee eye”
Pros
The overall layout design is aesthetically pleasing maintaining a clean and customerfriendly appearance.
Cons
Operating this platform can be quite demanding. We as an architectural office experimented with it for a month but swiftly transitioned to ClickUp which proved to be more efficient for our line of work.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
7
Ivan Gabriel
Machinery, 1-10 employees
“A powerful but expensive tool”
Pros
What stands out most is Jira's scalability catering to small and large teams while accommodating organizational growth.
Cons
One drawback from my perspective is its high cost. Jira especially in its most advanced version can be costly for small businesses and nonprofits. Licensing and maintenance expenses can accumulate rapidly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
pablo
Marketing and Advertising, 1-10 employees
“very good for organizing projects”
Pros
It's a topnotch project management tool adaptable to any company's needs.
Cons
In my view it's flawless software that offers outstanding services.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Primo
Telecommunications, 500+ employees
“Ticketing project tracking and time management”
Pros
Jira offers a wide range of features and supports multiple integration capabilities.
Cons
It's not as plugandplay as I'd prefer and setting up dashboards is not particularly straightforward.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Arjan
Civil Engineering, 101-500 employees
“Great instrument for keeping track of projects and tasks”
Pros
Provides a straightforward overview userfriendly operation and an efficient workflow.
Cons
If not used correctly things can quickly become disorganized.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Anil
Information Technology and Services, 500+ employees
“Scalable reliable and simple initial setup One Stop Shop for ProductProject Management”
Pros
Jira's implementation is straightforward making it an excellent tool for repository management and agile development in largescale projects.
Cons
It's generally userfriendly but it can get a bit complicated when dealing with numerous stories on the board.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Caleb
Animation, 1-10 employees
“7 months of Jira review”
Pros
It excels in task management and fosters alignment across different projects.
Cons
Sometimes managing project deadlines can be overwhelming especially when notifications pour in.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Kamran
Human Resources, 1-10 employees
“Best for agile development”
Pros
Learning to utilize Jira is remarkably straightforward making it wellsuited for agile methodologies and efficient ticket management and team assignment.
Cons
As far as we've used it in our Agile team it has been highly valuable and covers all the necessary options effectively. We haven't encountered any significant shortcomings affecting our team's work.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Christopher
Marketing and Advertising, 1-10 employees
“Great system for managing client projects”
Pros
The system exhibits exceptional flexibility adapting seamlessly to various workflows to meet diverse requirements.
Cons
With its myriad features it can be a bit overwhelming at the start but utilizing builtin templates can facilitate the initial steps.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Grace
Retail, 500+ employees
“More effective project management and monitoring”
Pros
It's worth noting the ease of setup adaptability to any team's needs and integration with a wide range of apps from Slack to Salesforce. It offers simplicity and versatility featuring diverse dashboards and views to cater to various team demands.
Cons
The configuration process isn't my favorite and it can prove somewhat challenging for my team. Furthermore there's room for improvement in the user interface UI as it's not consistently reliable and can be frustratingly slow at times.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Kenneth
Automotive, 1-10 employees
“Jire good for bug tracking and Prioritization”
Pros
Bug tracking is simplified allowing for detailed summaries and reproducing bugrelated information. The task scheduling and prioritization features greatly assist in project management facilitating organization and issue resolution. Additionally the ample documentation and support contribute to a seamless Jira experience.
Cons
The only issue with bug tracking is that with the setting of flags there can be an overwhelming number of highpriority bugs which can dilute the importance of the highpriority classification. It might be useful to set a limit in this regard.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Anonymous
Not Specified, 500+ employees
“Helpfult tool to track all task bugs”
Pros
Featuring Kanban tools dashboards easy accessibility and reliability Jira proves invaluable for maintaining comprehensive task and bug records across multiple projects.
Cons
New users may need some knowledge to understand certain features. Sharing specific comment links can also be tricky due to incorrect icon options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9