Ismail
Internet, 1-10 employees
“incredible app for developers community”
Pros
Working in Jira within the community is exceptionally userfriendly.
Cons
Everything here is good but I'm not a fan of Jira's design.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Teny
Arts and Crafts, 11-50 employees
“My Target of Products perspective.”
Pros
Jira's userfriendliness contributes to personal skill development tasks.
Cons
All features are commendable and ideal for management research and reporting.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Gabriel
Accounting, 1-10 employees
“Jira impact in business automation”
Pros
The software offers a blend of userfriendliness and robust functionality.
Cons
Software bugs are the only issues I've encountered with the software so far and I resolved the problem by using a desktop computer with higher processing capabilities.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Ali
Computer Software, 51-100 employees
“Great website”
Pros
Incredibly userfriendly making task project and bug management straightforward and wellorganized.
Cons
The design feels somewhat uncomfortable.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Gianmarco
Information Services, 101-500 employees
“Top level project tracking made simple”
Pros
It enables easy project tracking prioritizing a superb user experience for project managers as well as all other app users including developers QA and end users.
Cons
New users might find the abundance of prompts overwhelming. Initially the ability to edit fields with a click may seem irreversible.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Naga Jayanth
Telecommunications, 500+ employees
“Jira is a great tool for Issue Tracking in Agile Software Development”
Pros
Jira has been instrumental in supporting our Agile Project methodologies such as Scrum and Kanban and seamlessly integrating with our development processes making team workflow connections smoother. Additionally its reporting and dashboard capabilities provide realtime insights into progress metrics and project performance greatly aiding in issue tracking and management including bug task and story tracking to keep everything wellorganized.
Cons
Beginners could face challenges when trying to utilize all the advanced features. Dealing with a large volume of data and users might result in performance issues leading to slower response times.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
jack
Research, 101-500 employees
“Perfect for all aspects of company enablement.”
Pros
Its simplicity stands out making it a breeze to set up and use for daily task management.
Cons
Over time it can become difficult to locate archived or old cards.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Tom Jamelo Symond
Outsourcing/Offshoring, 500+ employees
“How easy and efficient to use Jira”
Pros
Jira software significantly aids us in efficiently managing our business and it's userfriendly.
Cons
Personally I don't have any complaints about Jira I would describe it as userfriendly and highly efficient.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Ranjitha
Information Technology and Services, 11-50 employees
“Best product for scrum team easy to plan manage and to track work”
Pros
Jira offers an extensive feature set that empowers endtoend task management from creating sprint tasks to managing sprints. It covers all aspects enabling efficient task and story management.
Cons
It offers an extensive feature set but new users might find it a bit challenging. The filter and query options need improvement and occasional slowness can occur.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, 51-100 employees
“Jira makes issue tracking easier”
Pros
Effortlessly manage issues in a queue and share them with colleagues.
Cons
The UI can be a bit clunky at times although there have been improvements.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Manish
Research, 500+ employees
“Experience with Jira for over 5 years”
Pros
Its comprehensive communication and tracking capabilities make it versatile for tracking work monitoring issue progress and covering various fields from logistics to IT to engineering requirements.
Cons
Having a preview for attachments without downloading would be helpful. Adding subjects for issues would enhance issue searchability later on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Gabriella
Medical Practice, 1-10 employees
“Good tool”
Pros
Jira proves valuable for recording bugs and following up on projects.
Cons
Jira is a specialized tool and additional tools may be necessary for comprehensive tasks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
sarad
Information Technology and Services, 1-10 employees
“Jira the perfect choice for project management”
Pros
Its tracking capabilities are a standout feature for me.
Cons
Its configuration can be somewhat complex and occasionally its UI is less userfriendly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Abhishek
Information Technology and Services, 500+ employees
“Best Project Management Tools”
Pros
JIRA is featurerich serving various needs in project management task management issue tracking and boards. Its high customizability and userfriendliness make it a breeze to use.
Cons
There is nothing to criticize about Jira it's simply outstanding.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Stanley
Museums and Institutions, 1-10 employees
“Jira always comes through when managing our projects.”
Pros
What stands out about Jira is its flexibility which caters to our project work needs. It brings together all necessary resources for efficient project planning and execution. The straightforward dashboards provide clear visibility into the project workflow while project reports documentation and progress tracking enhance analysis.
Cons
The learning curve is short and straightforward with an intuitive interface. Jira is free from complexity and confusion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Ryan
Hospital & Health Care, 101-500 employees
“Jira is a great tool to use”
Pros
In our timecritical manufacturing lab Jira's quick alerts to our IT and Equipment teams prove invaluable. This ensures our production stays ahead and minimizes downtime.
Cons
It would be useful to have different notification sounds for various issues or alerts.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Adam
Human Resources, 51-100 employees
“Solid and dependable ideas and project management software”
Pros
Highly reliable and robust with transparent updates and communications as well as ease of editing and amendments.
Cons
The appearance is more functional than flashy.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Anonymous
Not Specified, 101-500 employees
“An exceptional management application tailored for the technology sector”
Pros
Jira's remarkable versatility in card and board sharing along with its seamless Slack integration stands out. As you become familiar with its diverse functions you'll appreciate its ability to generate reports track project timelines and more.
Cons
Jira could benefit from UI and UX improvements occasionally appearing plain or lacking depth. Simplifying project settings board configurations task templates and workflows could make these processes easier for users.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Julian
Design, 11-50 employees
“Decent option tying in with other Atlassian tools”
Pros
Jira's integration with other Atlassian tools is a standout feature. It serves as a solid option for issue tracking and project management within the broader Atlassian suite.
Cons
It's not without its flaws issues and tasks can sometimes feel bulky or unwieldy making them challenging to manage. This issue isn't unique to Jira similar tools face similar challenges.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Ahmed
Computer Software, 500+ employees
“Super hero plataform”
Pros
It's an amazing platform for agile project management and incredibly userfriendly. I've been using it for four years.
Cons
Jira has no downsides because it's an extremely userfriendly platform.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9