Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

I

Ismail

Internet, 1-10 employees

4.0
October 2023

incredible app for developers community

Pros

Working in Jira within the community is exceptionally userfriendly.

Cons

Everything here is good but I'm not a fan of Jira's design.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

T

Teny

Arts and Crafts, 11-50 employees

4.0
October 2023

My Target of Products perspective.

Pros

Jira's userfriendliness contributes to personal skill development tasks.

Cons

All features are commendable and ideal for management research and reporting.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

G

Gabriel

Accounting, 1-10 employees

5.0
October 2023

Jira impact in business automation

Pros

The software offers a blend of userfriendliness and robust functionality.

Cons

Software bugs are the only issues I've encountered with the software so far and I resolved the problem by using a desktop computer with higher processing capabilities.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A

Ali

Computer Software, 51-100 employees

4.0
October 2023

Great website

Pros

Incredibly userfriendly making task project and bug management straightforward and wellorganized.

Cons

The design feels somewhat uncomfortable.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

G

Gianmarco

Information Services, 101-500 employees

5.0
October 2023

Top level project tracking made simple

Pros

It enables easy project tracking prioritizing a superb user experience for project managers as well as all other app users including developers QA and end users.

Cons

New users might find the abundance of prompts overwhelming. Initially the ability to edit fields with a click may seem irreversible.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

NJ

Naga Jayanth

Telecommunications, 500+ employees

4.0
October 2023

Jira is a great tool for Issue Tracking in Agile Software Development

Pros

Jira has been instrumental in supporting our Agile Project methodologies such as Scrum and Kanban and seamlessly integrating with our development processes making team workflow connections smoother. Additionally its reporting and dashboard capabilities provide realtime insights into progress metrics and project performance greatly aiding in issue tracking and management including bug task and story tracking to keep everything wellorganized.

Cons

Beginners could face challenges when trying to utilize all the advanced features. Dealing with a large volume of data and users might result in performance issues leading to slower response times.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

J

jack

Research, 101-500 employees

5.0
October 2023

Perfect for all aspects of company enablement.

Pros

Its simplicity stands out making it a breeze to set up and use for daily task management.

Cons

Over time it can become difficult to locate archived or old cards.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

TJS

Tom Jamelo Symond

Outsourcing/Offshoring, 500+ employees

5.0
October 2023

How easy and efficient to use Jira

Pros

Jira software significantly aids us in efficiently managing our business and it's userfriendly.

Cons

Personally I don't have any complaints about Jira I would describe it as userfriendly and highly efficient.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

R

Ranjitha

Information Technology and Services, 11-50 employees

5.0
October 2023

Best product for scrum team easy to plan manage and to track work

Pros

Jira offers an extensive feature set that empowers endtoend task management from creating sprint tasks to managing sprints. It covers all aspects enabling efficient task and story management.

Cons

It offers an extensive feature set but new users might find it a bit challenging. The filter and query options need improvement and occasional slowness can occur.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Not Specified, 51-100 employees

5.0
October 2023

Jira makes issue tracking easier

Pros

Effortlessly manage issues in a queue and share them with colleagues.

Cons

The UI can be a bit clunky at times although there have been improvements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

M

Manish

Research, 500+ employees

5.0
October 2023

Experience with Jira for over 5 years

Pros

Its comprehensive communication and tracking capabilities make it versatile for tracking work monitoring issue progress and covering various fields from logistics to IT to engineering requirements.

Cons

Having a preview for attachments without downloading would be helpful. Adding subjects for issues would enhance issue searchability later on.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

G

Gabriella

Medical Practice, 1-10 employees

4.0
October 2023

Good tool

Pros

Jira proves valuable for recording bugs and following up on projects.

Cons

Jira is a specialized tool and additional tools may be necessary for comprehensive tasks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

S

sarad

Information Technology and Services, 1-10 employees

5.0
October 2023

Jira the perfect choice for project management

Pros

Its tracking capabilities are a standout feature for me.

Cons

Its configuration can be somewhat complex and occasionally its UI is less userfriendly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A

Abhishek

Information Technology and Services, 500+ employees

5.0
October 2023

Best Project Management Tools

Pros

JIRA is featurerich serving various needs in project management task management issue tracking and boards. Its high customizability and userfriendliness make it a breeze to use.

Cons

There is nothing to criticize about Jira it's simply outstanding.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

S

Stanley

Museums and Institutions, 1-10 employees

5.0
October 2023

Jira always comes through when managing our projects.

Pros

What stands out about Jira is its flexibility which caters to our project work needs. It brings together all necessary resources for efficient project planning and execution. The straightforward dashboards provide clear visibility into the project workflow while project reports documentation and progress tracking enhance analysis.

Cons

The learning curve is short and straightforward with an intuitive interface. Jira is free from complexity and confusion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

R

Ryan

Hospital & Health Care, 101-500 employees

4.0
October 2023

Jira is a great tool to use

Pros

In our timecritical manufacturing lab Jira's quick alerts to our IT and Equipment teams prove invaluable. This ensures our production stays ahead and minimizes downtime.

Cons

It would be useful to have different notification sounds for various issues or alerts.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A

Adam

Human Resources, 51-100 employees

4.0
October 2023

Solid and dependable ideas and project management software

Pros

Highly reliable and robust with transparent updates and communications as well as ease of editing and amendments.

Cons

The appearance is more functional than flashy.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 101-500 employees

5.0
October 2023

An exceptional management application tailored for the technology sector

Pros

Jira's remarkable versatility in card and board sharing along with its seamless Slack integration stands out. As you become familiar with its diverse functions you'll appreciate its ability to generate reports track project timelines and more.

Cons

Jira could benefit from UI and UX improvements occasionally appearing plain or lacking depth. Simplifying project settings board configurations task templates and workflows could make these processes easier for users.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

J

Julian

Design, 11-50 employees

4.0
October 2023

Decent option tying in with other Atlassian tools

Pros

Jira's integration with other Atlassian tools is a standout feature. It serves as a solid option for issue tracking and project management within the broader Atlassian suite.

Cons

It's not without its flaws issues and tasks can sometimes feel bulky or unwieldy making them challenging to manage. This issue isn't unique to Jira similar tools face similar challenges.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A

Ahmed

Computer Software, 500+ employees

5.0
October 2023

Super hero plataform

Pros

It's an amazing platform for agile project management and incredibly userfriendly. I've been using it for four years.

Cons

Jira has no downsides because it's an extremely userfriendly platform.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9