Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

V
veerendra

Computer Software, 500+ employees

5.0

Jira honest review

Pros

Jira is a great tool for the software development life cycle allowing us to easily track tasks and more.

Cons

I have not found any cons with Jira so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

K
Karina

Education Management, 500+ employees

5.0

Easy to use tool

Pros

Jira is incredibly easy to use providing a straightforward and organized approach to managing tasks.

Cons

It's brilliant and doesn't have any significant downsides.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

R
Rehnuma

Entertainment, 1-10 employees

5.0

Creative Alliance Review

Pros

Jira's integration with ProductPlan is just what we needed. It simplifies task tracking and project management. It also helps us promptly identify and address client issues. Even the free version with its 2GB storage suffices for small businesses.

Cons

Setting it up can be challenging for new users potentially overwhelming them initially.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

V
veerendra

Computer Software, 500+ employees

5.0

Jira honest review

Pros

It's very good in software development life cycle. We can easily track our task and other tasks also.

Cons

As of now I have not found any cons on Jira.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

K
Karina

Education Management, 500+ employees

5.0

Easy to use tool

Pros

It's so easy to use it's straightforward and keeps me organised.

Cons

I think it's brilliant So easy to use and uptodate.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 11-50 employees

2.0

Not the best for marketing teams

Pros

The functionalities of Jira are adequate for task and time management although our team finds the user experience less appealing. It does make logging and tracking work relatively easy.

Cons

The interface appears outdated and the abundance of terms and menus can make navigation challenging. Additionally Jira's reporting requires manual adjustments making it less suitable for marketing teams that require specific spaces for visuals and campaigns.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

4

K
Kristiyan

Gambling & Casinos, 101-500 employees

5.0

Jira review

Pros

Jira offers impressive flexibility and advanced features enhancing synchronization in our work.

Cons

At times it can be complicated for both management and users.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

D
Dannah

Professional Training & Coaching, 11-50 employees

4.0

IT project with Jira

Pros

Jira proves to be valuable for IT project management aiding in Sprint planning and handling bug tickets from other teams.

Cons

It could benefit from improved parent and child ticket visibility as the current linking on the left side of the ticket is not very useful.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A
Anonymous

Daily, 500+ employees

4.0

Jira The Ultimate Solution for Project Management and Planning.

Pros

Jira's Kanban and Scrum boards facilitate efficient work management and enhance team productivity. The agilecentric approach improves transparency and team cooperation throughout the project lifecycle.

Cons

Some coworkers especially those from nontechnical backgrounds find Jira a bit complex due to its terminology making navigation challenging.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A
Anitha

Biotechnology, 500+ employees

5.0

Recommended product management tool

Pros

Jira offers a simple and adaptable workflow with the added advantage of JQL Query finding. Integration with multiple systems is seamless.

Cons

Certain actions do not support bulk actions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

A
Ahmed

Accounting, 1-10 employees

5.0

Not bad but I have mixed feelings about Jira.

Pros

Jira is a topnotch application for project management with features like quick task creation and Kanban board visualization. It's a choice that you won't regret.

Cons

The interface may appear complex to some but it's a minor concern given Jira's capabilities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

F
Facundo

Information Technology and Services, 11-50 employees

5.0

A very good option for management

Pros

Jira impresses with its interface userfriendly options and seamless integration.

Cons

The abundance of options may require some time for deployment.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

S
Sabbah

Information Technology and Services, N/A employees

5.0

Jira

Pros

Jira is a tool I use daily for work management. It allows me to create and assign tickets track projects and stay updated on any changes.

Cons

The interface appears somewhat dated and could benefit from improvement.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 500+ employees

5.0

Impressive Agile Control with Jira

Pros

The standout feature of Jira is its remarkable ability to quantify team productivity and provide a realistic expectation of product release timelines. It serves as a valuable tool for tracking changes made to any product, creating a timeline of modifications and capturing user requirements effectively.

Cons

One area for improvement is the visualization of stories when they are split into multiple parts. It would be beneficial to have the option to view the original story as a map, timeline, or tree list, offering a better understanding of when changes were made and their sequence.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

S
Shelly

Information Technology and Services, 5001 - 10000 employees

5.0

Jira: The Efficient Test Management Tool

Pros

The most significant advantage of Jira lies in its ease of use when creating and tracking epics, stories, tasks, and subtasks. The breakdown of projects into such granular parts ensures that nothing is overlooked. The dashboard and reporting features are highly valuable during project planning and execution.

Cons

A useful addition to Jira would be a text-to-speech option, enabling users to quickly report defects. This would enhance the user experience and streamline defect reporting.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

S
Shakurullah

Animation, 1 employees

5.0

Evaluating Jira for Agile Development

Pros

Jira offers enterprise-grade test management capabilities and delivers a superior developer experience for Agile and DevOps teams.

Cons

One drawback of Jira is its initial complexity and the learning curve associated with using the system. It can be overwhelming for users unfamiliar with the platform, requiring a significant investment of time to become proficient.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

RKR
Robert K. R.

Exfinity DevOps, CA, 1-10 employees

4.0

Hands-down the best for software development management

Pros

I’ve been using Jira for software development sprints for the last five years; haven’t been able to get used to any other platform on the market. The interface is designed for software guys looking to streamline their agile executions/make the clients happy.

Cons

They’ve certainly increased their subscription prices over the years. How about some discounts for legacy customers?

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

N
Noureen

Human Resources, 51-100 employees

More than a year

4.0

Boost Your Team's Productivity with Jira.

Pros

Jira Software proves itself as a potent project management tool offering a plethora of advantages to teams and organizations. One of its standout features is its flexibility and customization options. With Jira Software users can tailor the tool to their specific needs and processes by creating custom workflows issue types and fields. This adaptability contributes to increased efficiency productivity and better project outcomes. Another major advantage lies in Jira Software's robust reporting and analytics capabilities providing a wide range of customizable built-in reports and dashboards. This allows teams to display relevant data and metrics aiding in identifying areas for improvement tracking progress and making data-driven decisions. Additionally Jira Software supports Agile methodologies making it ideal for software development teams practicing Agile approaches like Scrum or Kanban. It encompasses features such as backlog management sprint planning and burndown charts helping Agile teams stay organized and focused on delivering value.

Cons

The intricacy and potential challenges arise especially for teams not versed in Agile methodologies or project management best practices. This could result in a steep learning curve requiring substantial investment in training and support.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

robust task management tool

Pros

Jira Software offers a comprehensive set of task management features that assist teams in planning tracking and managing their work throughout the development process. Whether working on small or large projects Jira Software facilitates more effective collaboration improved productivity and the delivery of higher-quality software.

Cons

Enhancing mobile app functionality would boost user effectiveness enabling real-time chat or video conferencing while on the move.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

A
Arnaldo

Information Technology and Services, 500+ employees

More than a year

5.0

A must have for Scrum teams

Pros

Jira stands out with a rich set of features out of the box. It provides multiple layers (Teams Projects) that support the organization of the entire company. These layers establish sufficient separation while ensuring the right integrations between different teams. Jira can be seamlessly integrated with the entire Atlassian universe including Bitbucket and Confluence. This integration allows users to place different parts of their project such as code backlog sprints and documentation in various designated spaces. Jira equips users with all the necessary tools to handle any Scrum or Canvas team with a particular advantage in utilizing Scrum. It also facilitates easy integration via code enabling the creation of creative automated build ticket systems.

Cons

Despite its suitability for companies Jira's pricing and the availability of free alternatives for small indie teams make it a less obvious choice. Opting for free options that don't restrict the number of members might be safer for low-budget teams.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10