Dave
Program Development, 11-50 employees
“Amazing tool”
Pros
Jira helps you keep everything organized in the project you're working on.
Cons
The only feature I would like to see enhanced is the Figma integration.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Waldiney
Program Development, 1-10 employees
“Jira is one of the best if not the best”
Pros
Jira seamlessly integrates with various tools and applications enabling collaborative synchronization across your processes to achieve your desired outcomes.
Cons
For now I have no complaints
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Rohit
Computer Software, 500+ employees
“Best Project Management tool for Large enterprises”
Pros
Jira is the market's most secure project management tool. It effortlessly integrates with onpremises security tools in organizations offering complete flexibility. The ticket creation and time management processes are straightforward and the user interface is satisfactory.
Cons
Overall Jira provides all the essential features for effective project management. The configuration is a bit complex but once set up properly it offers complete freedom to utilize its project management capabilities.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Joana
Music, 1-10 employees
“Organization is key”
Pros
Its direct contribution to achieving success is quite evident.
Cons
There's nothing specific I thoroughly enjoyed the experience.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Harshit
Information Technology and Services, 500+ employees
“Jira Task Tracker and Management”
Pros
To empower teams further consider granting sprint and projectlevel permissions allowing them to access relevant information.
Cons
As comments are read and arranged chronologically it can be challenging to grasp the context when responding to earlier remarks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Kerry
Furniture, 51-100 employees
“Very effective task management tool”
Pros
Jira's most appealing aspect is its role as a centralized hub for tracking tasks projects and deadlines.
Cons
It's difficult to find faults with Jira but the pricing might pose challenges for small businesses.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Jorge
Information Technology and Services, 51-100 employees
“Excellent for submitting reports and keeping track of solution implementations”
Pros
The userfriendly interface and quick issue reporting along with the ability to add or tag people to a request simplify understanding issue stakeholders.
Cons
The file attachment and viewing functionality isn't optimal. There is room for visual improvement.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Ryan
Information Technology and Services, 1-10 employees
“Beneficial tool for optimising project efficiency”
Pros
It's straightforward to monitor multiple project timelines and identify the developers assigned to those projects.
Cons
The workflow isn't always perfectly logical but it's part of the learning process and easy to adapt to.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Anonymous
Not Specified, 500+ employees
“Great tool for Information Technology services”
Pros
Jira offers key features including time tracking issue tracking Kanban boards and ticket management. Effective communication can be facilitated through comments on tickets.
Cons
As a user I don't have much to say about the dislikes.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Shitij
Logistics and Supply Chain, 500+ employees
“Working with JIRA at Dunzo”
Pros
Users can create an unlimited number of tasks and easily define workflows for tracking tasks. The software also provides comprehensive reporting on project progress and integrates smoothly with other products.
Cons
Implementing any customization requires a significant amount of work. While powerful this can also be a downside due to the multitude of options for simple task creation.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
rohmat
Graphic Design, 1-10 employees
“jira is good produk”
Pros
The product demonstrates versatility and effectiveness across various brands and management contexts.
Cons
This product can be challenging for extended use throughout the day.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Sarai
Management Consulting, 1-10 employees
“My favorite tool for managment”
Pros
This exceptional software excels in providing detailed reports customizable dashboards efficient task tracking and valuable support for managing development work. Quick responses and an intuitively designed user interface enhance its appeal.
Cons
Jira primarily focuses on teams and projects and lacks some of the advanced features found in other tools like VersionOne and Rally depending on the project's size.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Alex
Computer Software, 500+ employees
“The incumbent continues to be the incumbent for a reason”
Pros
Jira is widely recognized and userfriendly accommodating multiple workflows while being highly customizable to suit different team needs. It's not a onesizefitsall solution.
Cons
It continues to add new tools to the offering although integration isn't always seamless particularly from an administrative and billing perspective.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Cem
Computer Software, 51-100 employees
“Jira is the Xerox of project management”
Pros
Its widespread usage and adaptability ensure excellent support whether from Atlassian or the community.
Cons
Performance. It's not consistently performant. It gets the job done most of the time but doesn't scale well.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Sikander
Computer Software, 1-10 employees
“Good Experience”
Pros
Jira software serves as a robust project management system facilitating the tracking of task progress. Its seamless integration with Bitbucket streamlines code deployment and setup.
Cons
I'm not fond of Jira software's time tracking for adding the exact start time of a ticket.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Tanya
Construction, 11-50 employees
“Efficient project management app”
Pros
A significant advantage of Jira is its capability to manage multiple projects simultaneously offering an overview of project statuses via the dashboard.
Cons
You can't create test cases in Jira only manage them.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Mallayasamy
Information Technology and Services, 500+ employees
“Best ticketing tool”
Pros
By optimizing queries based on project codes we can efficiently identify tickets and monitor effort hours using the log work features.
Cons
Confluence page ticket history export option and reports are available features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Mallayasamy
Information Technology and Services, 500+ employees
“Best ticketing tool”
Pros
Our queries have been finetuned to identify tickets based on project codes allowing us to effectively track effort hours through the log work features.
Cons
It encompasses Confluence pages ticket history export options and reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Atif
Education Management, 51-100 employees
“Jira is one of the best software for collaborating with other minds of yours”
Pros
My experience spans over 3 years using Jira in my role as a teacher in an English medium school. I find its accessibility to be a key advantage.
Cons
What poses a challenge in Jira is its intricate UIUX. It requires some modifications for an improved UIUX.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Kelly
Computer Software, 500+ employees
“For all tickets both internal and external we use Jira”
Pros
JIRA excels in the domains of bug tracking and task allocation within software development with the added benefit of adaptability for finetuning according to specific project requirements.
Cons
There are no critical issues with JIRA. Initially new users might find the process flow somewhat challenging. There's room for modernizing the UI in terms of aesthetics.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7