Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A
Akshay

Telecommunications, 500+ employees

More than a year

5.0

Easy to track the status of the sprint activities

Pros

Jira Software ensures the smooth progression of tasks through various stages from backlog to completion fostering efficient task management.

Cons

Task completion time tracking exhibits inaccuracies.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

More than a year

4.0

project management is easy now

Pros

Highly useful for ticket and notes generation Jira plays a crucial role in managing work among developers.

Cons

The absence of an inherent timeline for progress checks is a notable observation.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

Jira review

Pros

Jira excels in time management scheduling and usability providing robust features for these essential aspects of project management.

Cons

Effective utilization of certain features like notifications is inconsistent.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

10

C
Catherine

Outsourcing/Offshoring, 500+ employees

More than a year

5.0

My Review for Jira

Pros

Its effectiveness in tracking issues and maintaining a history of experienced issues contributes significantly to streamlined project management.

Cons

Despite its richness in features and information our usage remains confined to IT Help.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

E
Elias

Automotive, 51-100 employees

Less than 6 months

5.0

Boost productivity

Pros

Jira emerges as an easy yet effective tool for keeping teams together promoting information sharing and creating efficient workflows that genuinely work.

Cons

Initial complexity with a somewhat "engineering" focus is mitigated by provided guidelines making it easy to comprehend.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A
Aries

Automotive, 1-10 employees

Less than a year

4.0

Jira User Review

Pros

The workflow template in Jira especially beneficial for first-time users significantly eases their workload and proves highly intuitive.

Cons

The overall interface appears tailored for advanced technical users potentially causing intimidation for some users.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

It is best for task management

Pros

Jira stands out as one of the best tools for tracking assigned work providing valuable insights into colleagues' tasks future development and priority levels.

Cons

There are no specific dislikes about Jira.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

A
Anish

Information Technology and Services, 11-50 employees

More than a year

4.0

Best Task Management Tool

Pros

Jira by Atlassian proves to be a well-built tool for project and task management. Its seamless communication with team members bridges communication gaps and ensures regular updates.

Cons

Jira by Atlassian demands an adaptation period due to its distinctive user interface compared to standard project management tools.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

10

VT
Ville Thomas

Aviation & Aerospace, 500+ employees

More than a year

4.0

Review for Jira

Pros

Jira enhances collaboration and communication among team members offers increased visibility into project progress and status easily identifies and tracks issues and bugs supports agile development methodologies and provides customizable workflows and reporting capabilities. Additionally it integrates seamlessly with other tools and services.

Cons

Tracking multiple projects across different tabs can be somewhat challenging at times.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

S
Samuel

Information Technology and Services, 500+ employees

More than a year

5.0

Jira software review

Pros

Exceptionally efficient as a project management tool Jira impresses with its amazing integration capabilities outstanding configuration management and installation.

Cons

While the system generally lacks major flaws there is a minor issue with refresh time that could be addressed by the Jira technical team.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P
Parth

Staffing and Recruiting, 51-100 employees

More than a year

5.0

A useful tool for managing projects and issues in real time

Pros

Jira proves critical for coordinating software development operations featuring a commendable dashboard for presenting team items applying filters on intake tickets and allowing real-time progress comments from developers. Its combination of key features caters to beginners and appeals to commercial settings with its advanced choices.

Cons

Although Jira's query language is robust it demands uncommon skills especially among Scrum managers. The abundance of modifying options may lead to a cluttered feel at times. The web interface could see improvement and the user-friendliness of using JQL queries to detect bugs via search criteria might be enhanced.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

R
Rahul

Financial Services, 500+ employees

More than a year

5.0

Just the apt project management tool!

Pros

JIRA proves indispensable with features like issue management task automation and backlog management. Its capacity to seamlessly handle a vast volume of work while generating management reports and easy integration supported by a dedicated support team sets it apart.

Cons

No specific aspects come to mind. However for beginners using the tool for the first time clarity might be improved with the inclusion of a user guide from JIRA.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Shivam

Information Technology and Services, 11-50 employees

Less than a year

4.0

The Best software to track all of your projects

Pros

A noteworthy feature of Jira is its ability to trigger email notifications when a ticket is assigned as immediate highlighting a favored aspect of this software.

Cons

The absence of a feature to repeatedly send notifications for tickets marked as immediate is noted.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

S
Saad

Legal Services, 11-50 employees

Less than a year

5.0

This web is too god and easy to use

Pros

An excellent feature is the timeliness and user-friendly interface of this website.

Cons

My perception of this website consistently remains positive; I currently don't identify any downsides as it reliably delivers good performance.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

H
Hina

Management Consulting, 101-500 employees

More than a year

5.0

A Highly Effective Tool for Project Management and Collaboration

Pros

JIRA stands out for its user-friendly interface and adaptability to different projects or workflows. It fosters collaboration among team members ensuring seamless progress tracking and task management. Furthermore its integration capability with other tools enhances report creation and overall project and task efficiency.

Cons

The primary challenge with JIRA lies in its intricate system and the associated learning curve for its usage. This complexity can be overwhelming for users unfamiliar with the system requiring substantial time for effective utilization. Moreover the system's cost may pose a barrier for smaller organizations.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

J
Jahnvi

Computer Software, 101-500 employees

Less than 6 months

5.0

Great for Dashboard Management

Pros

This software consistently aids in managing my workflow effectively.

Cons

While the UI stands out it would benefit from frequent updates.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Mario

Telecommunications, 11-50 employees

More than a year

4.0

Best software

Pros

Over an extended period of use this software proves to be straightforward and beneficial for our company.

Cons

A tool for managing and recording hours is something we wish we had.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

6

S
Sayam

Information Technology and Services, 11-50 employees

More than a year

4.0

JIRA Manage Projects at ease

Pros

Jira's simplicity and user-friendly interface empower swift user operation. Serving as a ticket tracking system and aiding Sprint management in Project Roadmaps Jira has been instrumental. Seamless integration of various apps further adds to its utility.

Cons

Inclusion of features like planning vs. actual working charts for older sprints would be beneficial for measuring story points of specific users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

B
Balaji

Civil Engineering, 11-50 employees

Less than a year

4.0

jira makes like lighter and better

Pros

The product boasts excellent features and a user-friendly interface contributing to our high satisfaction.

Cons

The software is highly likable and currently meets my usage needs.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Absolutely great PM tool

Pros

With 3-3 years of use the exceptional management provided by Jira especially in project management is truly commendable.

Cons

The absence of built-in time tracking a critical requirement is a notable drawback.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10