Anonymous
Not Specified, 500+ employees
“Easy to use critical software for documentation”
Pros
Proficiency in story creation methodologies and detailed tracking capabilities is observed.
Cons
It presents a high volume of information on a single screen requiring more readily accessible explanations for less common functionalities.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Anonymous
Not Specified, 101-500 employees
“Jira is great tool for agile teams”
Pros
Jira serves as a tool that aids teams in embracing agile principles often guided by a scrum master or project leader. It provides sprints that offer a structured approach to handling work in smaller increments serving as a centralized workspace to reduce communication gaps.
Cons
The primary hurdle with Jira lies in its user experience it necessitates thorough training to achieve effective usage. For instance the absence of YouTube tutorials or best practices documents explaining the rationale behind using labels or components creates confusion among project teams. The product isn't a plugandplay solution it mandates several lessons for simple actions such as creating a story board or JQL. This steep learning curve might discourage enterprise teams from adopting agile methodologies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Jennifer
Computer Software, 500+ employees
“Great Tool for Tracking Development Projects”
Pros
The platform offers ease in creating boards for ticket and bug tracking simplifying the linking of related issues and accommodating both simple and complex reporting issue status tracking and time monitoring for billable tickets.
Cons
Access to some features is limited to administrators which can pose a challenge in certain work situations necessitating collaboration with other teams.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Carlie
Marketing and Advertising, 101-500 employees
“Best Tool for Product”
Pros
In our organization Jira is recognized as the ideal tool for both Product and Engineering needs. It enables the efficient tracking of prioritized projects and the creation of requirement tickets for engineers thus simplifying project monitoring.
Cons
The search functionality within Jira isn't optimal making it challenging to locate specific tickets especially in instances with a substantial accumulation of tickets.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Khushi
Information Technology and Services, 11-50 employees
“Useful tool to track time of Employees on tasks and other Project management”
Pros
Jira proves to be a valuable tool for tracking employees' time dedicated to specific tasks projects and various work activities.
Cons
Up to this point I haven't encountered any issues with this software.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Ibrahim
Business Supplies and Equipment, 101-500 employees
“Jira review”
Pros
Jira stands out by offering a rich spectrum of project management features promoting flexibility through customization options and facilitating seamless collaboration among team members. Its remarkable versatility and efficient task tracking are particularly attractive.
Cons
Currently there are no concerns but the interface of Jira lacks the intuitive simplicity and visual appeal found in some other project management tools.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Noukpo
Civic & Social Organization, 11-50 employees
“Software Management”
Pros
The software's reliability is a valuable asset in reaching daily activity goals and its responsive customer service support is crucial when issues arise.
Cons
In comparison to other software this one is costeffective and practical to use.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Not Specified, 500+ employees
“My views on Jira”
Pros
Jira excels in the seamless management of multiple projects making it wellsuited for larger teams. Additionally its extensive user base ensures easy access to community support.
Cons
Some features are missing and some are challenging to use due to the somewhat intricate user interface.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Marsela
Consumer Services, 500+ employees
“Jira Review”
Pros
The software's setup learning process and ticket tracking are straightforward and userfriendly.
Cons
I sense that I'm not fully exploiting its potential possibly due to a lack of clear explanations from managers or sellers.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Megha
Information Technology and Services, 500+ employees
“User friendly software”
Pros
When it comes to Jira reporting capabilities are a standout feature.
Cons
I must turn to another tool for graph representation.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Steffan
Leisure Travel & Tourism, 500+ employees
“Project Excellence Tool”
Pros
Jira's adaptability means it can be tailored to suit a variety of project needs offering flexibility in application.
Cons
If you're new to this tool it can be rather intricate. There's a need for the availability of more comprehensive training materials.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Anonymous
Not Specified, 500+ employees
“My views on Jira”
Pros
It possesses the capability to effectively handle multiple projects and accommodate larger teams. Furthermore it boasts a substantial user base and offers convenient community support access.
Cons
Some functionalities might be absent and a few can be challenging to use due to a somewhat intricate user interface.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
Marsela
Consumer Services, 500+ employees
“Jira Review”
Pros
Setting it up learning its usage and tracking tickets is straightforward and userfriendly.
Cons
I believe I'm not fully exploiting its potential. It might not have been adequately explained either by our managers or the vendor.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Megha
Information Technology and Services, 500+ employees
“User friendly software”
Pros
The reporting feature is what I appreciate most about Jira.
Cons
I need to turn to another tool for creating graphical representations.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Steffan
Leisure Travel & Tourism, 500+ employees
“Project Excellence Tool”
Pros
Jira can be adapted and utilized in various ways to align with your project requirements.
Cons
If you're new to this tool it can seem rather intricate. The availability of additional training materials would be beneficial.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Thomas
Hospitality, 11-50 employees
“Jira makes it easier and much more effective to manage your projects”
Pros
Jira offers an abundance of customization options for editing and segmenting projects and tasks. The labeling and categorization system is userfriendly and makes tasks easier to manage especially when compared to other project management tools I've used.
Cons
There are no significant issues that stand out. The user interface lags behind that of most other project management tools so enhancing its visual elements would be highly advantageous.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Vatsala
Medical Devices, 101-500 employees
“Jira Streamlining Project Management with Precision and Power”
Pros
Jira exhibits versatility in project management customization configuration advanced reporting and dashboards with regular updates and improvements.
Cons
Jira can appear intricate and overwhelming especially for newcomers. The extensive array of features and configuration choices can make it challenging for teams to navigate and configure.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Guibson
Information Technology and Services, 101-500 employees
“Jira is the platform for easier project management”
Pros
Regarding its features the sprint view is remarkably simple and clear and the Gantt chart is highly beneficial. Tasks and assignments are easy to comprehend and time tracking per task assignees and connections with thirdparty services like Slack for realtime updates enhance its functionality.
Cons
There aren't any noteworthy cons it's simpler and more userfriendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Yana
Information Services, 11-50 employees
“A gamechanger for team collaboration”
Pros
The transition to Jira has led to a transformation in our project management. It's intuitive scalable and seamlessly integrates with our existing tools.
Cons
The initial setup can be somewhat intricate. Customizing it to match our specific workflow needs takes some time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Mohamed
Computer Software, 500+ employees
“Amazing web app”
Pros
The task management feature empowers you to efficiently control various aspects of your tasks.
Cons
Some features may occasionally lead to performance slowdowns suggesting potential enhancements.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8