Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

J
Jerome

Consumer Services, 500+ employees

More than a year

5.0

Jira

Pros

Jira software proves highly useful enabling tracking measurement and collaborative work. We envision increased project efficiency with further enhancements to this platform.

Cons

It would be advantageous if this platform or software could be made visible or accessible on mobile devices.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

A
Amr

Banking, 500+ employees

More than a year

5.0

A powerful project management tool

Pros

The commendable features include customizable workflows and an intuitive interface facilitating easy organization tracking and prioritization of work for teams of any size.

Cons

The extensive feature set encompassing issue tracking agile boards and reporting establishes it as a robust tool for effective project management. Seamless integration with other tools like Confluence and Trello further enhances its appeal for teams employing multiple tools.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 101-500 employees

More than a year

5.0

Jira the task management platform for professionals

Pros

JIRA's task management between projects coupled with dashboards offering insights across projects remains a critical factor that has kept us loyal for years particularly for our weekly sprints.

Cons

Speed is a drawback especially when there's a desire to swiftly edit and move tasks within sprints.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

Jira5

Pros

Renowned for project management and issue tracking JIRA stands out with its versatile features and customizable integrations. Its user-friendly nature caters to both technical and non-technical team members backed by a supportive user community.

Cons

Potential drawbacks include high costs for large teams overwhelming features for small teams and customization challenges requiring substantial setup time. Performance issues may arise with a large number of issues or users.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

R
recep

Information Technology and Services, 500+ employees

More than a year

4.0

Jira

Pros

A beneficial software for development providing easy and convenient processing and tracking of bugs or improvements.

Cons

I hold no negative sentiments toward this software.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

S
Sadi

Research, 500+ employees

Less than 6 months

5.0

Active user review

Pros

Jira's flexibility and customization options along with its user-friendly interface make it a preferred choice for various projects and workflows. The wide range of integrations further adds to its appeal.

Cons

While I haven't encountered significant issues with Jira some colleagues find the learning curve steep necessitating time to fully grasp all features. Certain advanced features might require additional plugins incurring extra costs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

S
Sahil

Staffing and Recruiting, 101-500 employees

More than a year

5.0

Must have tool for Project Management.

Pros

Jira plays a pivotal role in tracking and managing tasks through customizable dashboards. It facilitates collaboration scheduling and deadline setting with seamless integration options for other management tools and systems.

Cons

Initial setup complexity is a challenge for businesses new to these tools. However no negative issues within the application itself once familiarity is gained.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Sonal

Consumer Services, 500+ employees

More than a year

4.0

Innovation champ

Pros

Jira serves as our go-to platform for raising new features for software. Its detailed and informative structure allows proper and timely assessments by approvers fostering collaboration and effective tracking.

Cons

The high technicality makes it challenging for a new user to independently handle.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

JIRA helps your teams improve their velocity

Pros

As the top Agile/Kanban tool for our teams JIRA excels in tracking work progress. Its ease of linking to other issues or features adds to its usability especially during stand-up meetings.

Cons

Its cost especially when fully utilized with other Atlassian products and challenges in interoperability with software beyond Atlassian's products are noted concerns.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

Less than a year

5.0

jira is best for monitor reports

Pros

Noteworthy for customizable workflows and a user-friendly interface.

Cons

I don't have any specified dislikes about this software; in my opinion it's the best for anyone who wants to track activities.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Subash

Civic & Social Organization, 1-10 employees

5.0

Jira is an effective application for organizing and monitoring activities and projects.

Pros

Jira stands as an effective application for organizing and monitoring activities and projects. Its versatility with a wide range of features and customization choices makes it suitable for teams of all sizes across various sectors.

Cons

The user-friendly interface facilitates easy navigation and organization. Its adaptability is enhanced by interacting seamlessly with other programs like Slack and Google Drive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Y
Yousef

Financial Services, 1-10 employees

More than a year

4.0

Jira the review

Pros

The program's advantages lie in its user-friendly nature and the multitude of services it offers including project and task management.

Cons

An occasional drawback is the program making mistakes in project management and improvements in this aspect are hoped for.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

A
Akshay

Banking, 500+ employees

More than a year

5.0

Collaborative tool and integrates well

Pros

Jira's extensive integrations spanning tools like GitLab Slack email Google Docs etc. contribute to its ubiquity. The ability to establish projects teams and sprints each managing its duties independently is a valuable feature.

Cons

Jira might require time for new users to learn but the availability of numerous video lessons and documentation aids in expediting the setup process. A notable deficiency is the absence of a crucial capability, risk assessment.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

D
Dimitri

Media Production, 500+ employees

More than a year

5.0

Jira as ticketing system

Pros

Jira proves to be an invaluable tool functioning adeptly as a ticketing system. It is incorporated into daily workflows offering an efficient means to track ticket progress statuses and overall project advancement.

Cons

Commencing work on Jira may present a challenge for novices. The inclusion of video guides with manuals would enhance the user experience.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

P
priyanka

Computer Software, 1-10 employees

More than a year

5.0

good software

Pros

Demonstrating effectiveness as both software and a bug-tracking application Jira takes the lead in bug tracking arrangement and prioritization. Additionally it serves capably as a test management tool.

Cons

Operational speed fluctuates performing tasks swiftly on occasion and taking significantly longer at other times.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

P
Petek

Wholesale, 101-500 employees

Less than a year

5.0

Jira is one of the best for manage your projects

Pros

Sporting a contemporary interface Jira ensures ease of use. It provides comprehensive task tracking for effective project management making it a preferred choice for large enterprises. The pricing policies are judiciously set enhancing its appeal.

Cons

With a steep learning curve acquiring proficiency in using its features takes time and poses a bit of a challenge. However once mastered user satisfaction is significantly heightened.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

P
Pablo

Education Management, 500+ employees

Less than 6 months

5.0

Tasks made simple

Pros

Applied for team collaboration in resolving customer issues Jira significantly contributes to workflow efficiency making a notable difference.

Cons

Initial complexity diminishes with usage rendering navigation more straightforward.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R
Reda

Marketing and Advertising, 1-10 employees

More than a year

4.0

Jira review

Pros

The attraction lies in the straightforward handling of access permissions and notifications enhancing the user experience.

Cons

Instances are noted where certain features cease to function.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

B
Bless

Photography, 1-10 employees

Less than 6 months

5.0

jira is very cost effective and less expensive

Pros

Jira stands out for its simplicity user-friendliness and adaptability to user preferences contributing to a satisfactory user experience.

Cons

Affordability raises concerns especially for an annual commitment.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

E
Eric

Animation, 1-10 employees

Less than a year

5.0

Jira Review

Pros

Jira's hallmark is its flexibility and scalability accommodating diverse applications ranging from simple task tracking to intricate project management scenarios.

Cons

The learning curve particularly for users unfamiliar with project management methodologies or agile frameworks might be steep. However familiarity brings about seamlessness in usage.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10