Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

P

Priyanka

E-Learning, 500+ employees

5.0
October 2023

Best Project Management Software

Pros

Its varied features enable the creation and tracking of different issues stories and tasks enhancing project monitoring and management.

Cons

Learning to use it takes time and regular usage can enhance the learning curve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

V

Vishal

Information Technology and Services, 500+ employees

5.0
October 2023

Empowering Teams to Achieve Excellence in Project Management

Pros

JIRA's userfriendly nature and comprehensive feature set make it an ideal tool for managing tasks and workflows ensuring effective project execution.

Cons

In my view it's the only software without disadvantages. We haven't faced any issues to date.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

T

Trisha

Computer Software, 500+ employees

4.0
October 2023

Manage your workflow with Jira software

Pros

Over the past year Jira Software has significantly streamlined our workflow primarily due to its customizable workflows and issue types that align with our specific project requirements.

Cons

A more userfriendly user interface and additional features like builtin timelines and collaboration tools would be welcomed.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

D

David

Computer Software, 1-10 employees

5.0
October 2023

Jira improved our software development ad bug tracking productivity

Pros

Its webbased interface seamlessly integrates with our existing databases offering ease of use for new users and a smooth learning curve for all team members.

Cons

Exporting data as .csv or .docx.pdf files can be challenging on occasion.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Y

Younes

Information Services, 11-50 employees

5.0
October 2023

Efficient Task Organization with Some Usability Concerns

Pros

I appreciate how Jira helps me organize tasks smoothly and offers flexibility in its usage.

Cons

However I find the menu structure and visibility of diagrams a bit challenging.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

D

Delia

Computer Software, 101-500 employees

5.0
October 2023

Versatile Project Management Tool with Minor Offline Limitations

Pros

Jira's customization capabilities are a major plus making it easy for users of all roles to create edit report and export projects. It's wellorganized and transparent with the flexibility to customize individual workflows for different tasks.

Cons

The only drawback is Jira's limited functionality in offline mode which can be problematic when internet access is unavailable for updating workflows.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 500+ employees

4.0
October 2023

Jira Review from a User's Perspective

Pros

I find the Dashboard feature useful for checking tasks and future effort required for each project. The search filter also aids in tracking current sprint tasks by project.

Cons

Adding effort to tasks requires individually opening each task and filling details in a separate tab which includes a time and related issue number option. It could be more efficient.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

H

Hussain

Financial Services, 101-500 employees

5.0
September 2023

Jira

Pros

Jira offers a free plan for up to three specialists integration options for messaging channels and lowcodenocode form creation.

Cons

Access via webbased entertainment channels may require thirdparty addons and integration with different authentication services may necessitate additional subscriptions.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

K

KokYoon

Consumer Electronics, 101-500 employees

5.0
September 2023

Excellent Scrum platform

Pros

Jira greatly simplifies the Scrum process making it more visual and userfriendly compared to other platforms.

Cons

Currently there are no negatives to report Jira fulfills its role effectively.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anand

Airlines/Aviation, 500+ employees

5.0
September 2023

One of the best project management tools

Pros

Jira's sprint tracking and notification systems make it a valuable tool for project management and communication.

Cons

Pricing is perceived as high compared to some alternatives.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

J

Jon

Information Technology and Services, 1-10 employees

4.0
September 2023

Great functionalities a little slow

Pros

Jira offers a wide range of functionalities allowing users to accomplish a multitude of tasks.

Cons

However the software's performance can be sluggish at times especially when managing smaller tasks in the backlog.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

L

Luke

Health, Wellness and Fitness, 11-50 employees

4.0
September 2023

Jira Review

Pros

Jira offers a straightforward process for adding new tickets and facilitates crossfunctional team collaboration.

Cons

The backlog can become convoluted with various items though the search backlog feature helps locate specific tasks.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

T

Thomas

Not Specified, 1-10 employees

5.0
September 2023

Musthave project management tool for software and product development.

Pros

Jira's ease of use and simple UI set it apart from competitors. Its extensive workflow and permission configurations though initially overwhelming can save countless hours in project management for longterm projects.

Cons

The loading speed of certain tasks can become frustrating and for newcomers to Jira the learning curve can be steep.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

H

Hussain

Information Technology and Services, 101-500 employees

4.0
September 2023

Featurerich but often confusing and unusable

Pros

Jira boasts an abundance of features and customization options allowing granular control. It supports diverse aspects of project management.

Cons

The user experience can be distracting potentially hindering productivity.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

B

Beatriz

Automotive, 500+ employees

4.0
September 2023

Review for Jira

Pros

Jira saves businesses time resources and improves overall efficiency.

Cons

However it can be complex for beginners with a user interface that may not be immediately intuitive due to its wealth of features.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 500+ employees

5.0
September 2023

Very complete tool

Pros

Jira's comprehensiveness and configurability adapt to various workflows teams products and businesses.

Cons

The extensive capabilities may initially present challenges in understanding complex workflows.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

C

Charles

Financial Services, 500+ employees

4.0
September 2023

JIRA for team and project management with no hassle at all

Pros

I appreciate the straightforward nature and ease of use of Jira. I have used it for data analytics and software development needs and it served me well.

Cons

While generally userfriendly Jira's UIUX could benefit from streamlining especially in integrating backlogged task features more seamlessly with the Jira board.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A

Ahmed

Program Development, 11-50 employees

5.0
September 2023

Very good software

Pros

Jira is an excellent affordable software with userfriendly features making it highly beneficial.

Cons

No significant complaints Jira aids in work efficiency.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

M

Maggie

Computer Software, 51-100 employees

5.0
September 2023

A strong tool

Pros

Jira is a strong tool particularly for nondevelopers who need insights into development boards and individual development team work.

Cons

Navigating Jira can be challenging at times especially for those not immersed in the product daily.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M

Mo

Information Technology and Services, 1-10 employees

4.0
September 2023

Solid features

Pros

Jira when used in conjunction with Confluence offers a balance of simplicity and feature richness aiding project management.

Cons

Pricing is considered somewhat high and occasional performance challenges are noted.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8