Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

Y
Yuen

Information Technology and Services, 500+ employees

More than a year

5.0

Jira

Pros

The standout features include Jira's ease of use and its adeptness in managing multiple projects involving both internal and external stakeholders with seamless efficiency.

Cons

A preference is expressed for integrated login coupled with the desire for a more customizable UI for individual projects.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

A
akarm

Hospital & Health Care, 51-100 employees

More than a year

5.0

jira your budy with projects tracking and managing

Pros

The software's simplicity and accessibility make it an ideal choice for users at all levels offering a multitude of options for managing and tracking projects and tasks.

Cons

This app stands out as excellent recommended for project initiation due to its simplicity and effectiveness.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

Z
Zarin

Non-Profit Organization Management, 51-100 employees

Less than 6 months

4.0

Review about Jira.

Pros

Boasting useful features and a user-friendly interface Jira provides an intelligent overview of progress reports and timestamps. The capability for multiple team members to participate efficiently in tasks with distinct responsibilities is a noteworthy aspect.

Cons

Initial confusion using the software is noted especially distinguishing between epic and story. While the software may not be immediately user-friendly it becomes more accessible over time.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

9

Functionality

10

M
maisa

Retail, 1-10 employees

More than a year

4.0

I really like this application easy and intuitive.

Pros

Recognized as an agile management tool Jira extends its utility by facilitating credit for cash purchases of inputs in agricultural contexts contributing significantly to overall efficiency.

Cons

No specific dislikes are mentioned considering it a comprehensive application.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

K
kiran

Graphic Design, 1-10 employees

Less than 6 months

5.0

JIRA is a fantastic tool for tracking our team's work.

Pros

A boon for productivity and development support across the development life cycle Jira emerges as the top performer in comparison to its counterparts. The organizational decision to adopt Jira is met with satisfaction.

Cons

Productivity reduction is associated with constant permissions seeking and licensing is viewed negatively. Concerns are raised regarding plugin utilization emphasizing expense issues.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

MN
Mohamed Nasser

Building Materials, 1-10 employees

More than a year

4.0

Jira- Review

Pros

Emphasizing user-friendliness Jira stands out as an application that simplifies the ticketing process with ease.

Cons

No specific feedback is provided.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

More than a year

4.0

Industry strength tool for professional project / development teams

Pros

Known for its adaptability Jira proves versatile in various configurations for project management and diverse project types. It serves as a flexible tool for capturing ideas and suggestions before formal project initiation.

Cons

Flexibility is cited as both an advantage and a challenge. Setup complexities can be mitigated with guidance from experienced users.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

More than a year

4.0

Jira - Task handling tool for smooth workflow

Pros

Featuring notable elements such as easy tracking of TRD and TDD customized reporting through JQL queries email notifications for updates and bulk updates for extensive data Jira stands out as a comprehensive solution.

Cons

Guidance is sought for query building by users.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

HF
Hector Fernando

Financial Services, 500+ employees

Less than a year

5.0

Jira for project management

Pros

Jira Query Language earns acclaim for its efficacy in data filtering while the diverse gadget options further enhance the user experience.

Cons

Overall the software is deemed good with no complaints.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

J
Joe

Computer Games, 1-10 employees

More than a year

5.0

Jira is an essential tool for all development groups.

Pros

The simplicity user-friendliness and industry standardization of Jira contribute to its widespread adoption as a preferred choice.

Cons

A desire is expressed for a standalone application.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Amazing tool for project management

Pros

Jira's appeal is augmented by the intuitive and practical nature of workflows and project implementations.

Cons

High-level management and Six Sigma knowledge are perceived as prerequisites for optimal tool utilization.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JA
Jose Andres

Information Technology and Services, 11-50 employees

More than a year

5.0

Must Have for an IT Team

Pros

Jira facilitates seamless collaboration across teams within the organization enhancing efficiency in joint endeavors.

Cons

Difficulty in requesting additional licenses is acknowledged with recognition that this might not be a product-specific issue.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

J
Jacquelyn

Supermarkets, 500+ employees

Less than 6 months

5.0

Gotta Love Jira

Pros

Praised for its user-friendly design the product's dashboard emerges as a favored component among users.

Cons

No cons are currently identified expressing love for Jira.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K
Konstantin

Financial Services, 101-500 employees

More than a year

4.0

Great task and project management platform

Pros

The spotlight is on features like task and project management an efficient IT service desk with a user-friendly task creation portal and potent searching and filtering capabilities for issue and bug tracking.

Cons

Jira query language is labeled as somewhat peculiar and the searching mechanism is deemed less user-friendly.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

10

C
Carlos

Mining & Metals, 500+ employees

More than a year

4.0

Project Management at its best

Pros

Jira enables teams to comprehend the bigger picture fostering an understanding of how tasks impact the overall project.

Cons

Occasionally intimidating an Outlook integration is suggested for calendar task synchronization.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

Wonderful software management system

Pros

The task and schedule management features of Jira receive positive feedback providing a gratifying experience for daily task management and software analysis.

Cons

Despite easy accessibility technical faults such as system slowdowns on devices are reported. The mobile application is criticized for being cumbersome.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

More than a year

4.0

Exceptional project and Task Management tool

Pros

The versatility of Jira in adapting to the specific requirements of any organization along with its extensive range of features and integrations positions it as an effective solution for tracking tasks monitoring project progress and fostering collaboration with stakeholders.

Cons

The learning curve of Jira can be challenging especially for those unfamiliar with project management software.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

F
favour

Apparel & Fashion, 1-10 employees

Less than 6 months

4.0

Software review for Jira

Pros

A valuable tool for project planning story creation and bug tracking Jira also serves as a robust reporting instrument for project analysis. Its reporting and resource management capabilities empower users to effectively manage resource workloads. Jira facilitates swift bug ticket creation.

Cons

First-time users may find Jira somewhat intricate and it's not free; risk assessment on Jira is unavailable.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

AK
Ankan Kumar

Animation, 500+ employees

More than a year

4.0

Best CMS for Project managements

Pros

Lightweight and user-friendly Jira consistently delivers prompt responses without any discernible downtime or delays.

Cons

Everything appears satisfactory so far; however an enhanced and more visually appealing user interface is recommended.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

6

Functionality

10

B
Brian

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

Is there really any other choice other than Jira?

Pros

With a decade-long presence Jira remains largely unchanged due to its reliable functionality. It has stood the test of time performing its tasks effectively.

Cons

Initial interactions with Jira might seem complex but familiarity develops swiftly. While some extensions may require fine-tuning the core functionality of Jira remains unaffected.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10