Priyanka
E-Learning, 500+ employees
“Best Project Management Software”
Pros
Its varied features enable the creation and tracking of different issues stories and tasks enhancing project monitoring and management.
Cons
Learning to use it takes time and regular usage can enhance the learning curve.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Vishal
Information Technology and Services, 500+ employees
“Empowering Teams to Achieve Excellence in Project Management”
Pros
JIRA's userfriendly nature and comprehensive feature set make it an ideal tool for managing tasks and workflows ensuring effective project execution.
Cons
In my view it's the only software without disadvantages. We haven't faced any issues to date.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Trisha
Computer Software, 500+ employees
“Manage your workflow with Jira software”
Pros
Over the past year Jira Software has significantly streamlined our workflow primarily due to its customizable workflows and issue types that align with our specific project requirements.
Cons
A more userfriendly user interface and additional features like builtin timelines and collaboration tools would be welcomed.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
David
Computer Software, 1-10 employees
“Jira improved our software development ad bug tracking productivity”
Pros
Its webbased interface seamlessly integrates with our existing databases offering ease of use for new users and a smooth learning curve for all team members.
Cons
Exporting data as .csv or .docx.pdf files can be challenging on occasion.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Younes
Information Services, 11-50 employees
“Efficient Task Organization with Some Usability Concerns”
Pros
I appreciate how Jira helps me organize tasks smoothly and offers flexibility in its usage.
Cons
However I find the menu structure and visibility of diagrams a bit challenging.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Delia
Computer Software, 101-500 employees
“Versatile Project Management Tool with Minor Offline Limitations”
Pros
Jira's customization capabilities are a major plus making it easy for users of all roles to create edit report and export projects. It's wellorganized and transparent with the flexibility to customize individual workflows for different tasks.
Cons
The only drawback is Jira's limited functionality in offline mode which can be problematic when internet access is unavailable for updating workflows.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not Specified, 500+ employees
“Jira Review from a User's Perspective”
Pros
I find the Dashboard feature useful for checking tasks and future effort required for each project. The search filter also aids in tracking current sprint tasks by project.
Cons
Adding effort to tasks requires individually opening each task and filling details in a separate tab which includes a time and related issue number option. It could be more efficient.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Hussain
Financial Services, 101-500 employees
“Jira”
Pros
Jira offers a free plan for up to three specialists integration options for messaging channels and lowcodenocode form creation.
Cons
Access via webbased entertainment channels may require thirdparty addons and integration with different authentication services may necessitate additional subscriptions.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
KokYoon
Consumer Electronics, 101-500 employees
“Excellent Scrum platform”
Pros
Jira greatly simplifies the Scrum process making it more visual and userfriendly compared to other platforms.
Cons
Currently there are no negatives to report Jira fulfills its role effectively.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anand
Airlines/Aviation, 500+ employees
“One of the best project management tools”
Pros
Jira's sprint tracking and notification systems make it a valuable tool for project management and communication.
Cons
Pricing is perceived as high compared to some alternatives.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Jon
Information Technology and Services, 1-10 employees
“Great functionalities a little slow”
Pros
Jira offers a wide range of functionalities allowing users to accomplish a multitude of tasks.
Cons
However the software's performance can be sluggish at times especially when managing smaller tasks in the backlog.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Luke
Health, Wellness and Fitness, 11-50 employees
“Jira Review”
Pros
Jira offers a straightforward process for adding new tickets and facilitates crossfunctional team collaboration.
Cons
The backlog can become convoluted with various items though the search backlog feature helps locate specific tasks.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Thomas
Not Specified, 1-10 employees
“Musthave project management tool for software and product development.”
Pros
Jira's ease of use and simple UI set it apart from competitors. Its extensive workflow and permission configurations though initially overwhelming can save countless hours in project management for longterm projects.
Cons
The loading speed of certain tasks can become frustrating and for newcomers to Jira the learning curve can be steep.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Hussain
Information Technology and Services, 101-500 employees
“Featurerich but often confusing and unusable”
Pros
Jira boasts an abundance of features and customization options allowing granular control. It supports diverse aspects of project management.
Cons
The user experience can be distracting potentially hindering productivity.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Beatriz
Automotive, 500+ employees
“Review for Jira”
Pros
Jira saves businesses time resources and improves overall efficiency.
Cons
However it can be complex for beginners with a user interface that may not be immediately intuitive due to its wealth of features.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Anonymous
Not Specified, 500+ employees
“Very complete tool”
Pros
Jira's comprehensiveness and configurability adapt to various workflows teams products and businesses.
Cons
The extensive capabilities may initially present challenges in understanding complex workflows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Charles
Financial Services, 500+ employees
“JIRA for team and project management with no hassle at all”
Pros
I appreciate the straightforward nature and ease of use of Jira. I have used it for data analytics and software development needs and it served me well.
Cons
While generally userfriendly Jira's UIUX could benefit from streamlining especially in integrating backlogged task features more seamlessly with the Jira board.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Ahmed
Program Development, 11-50 employees
“Very good software”
Pros
Jira is an excellent affordable software with userfriendly features making it highly beneficial.
Cons
No significant complaints Jira aids in work efficiency.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Maggie
Computer Software, 51-100 employees
“A strong tool”
Pros
Jira is a strong tool particularly for nondevelopers who need insights into development boards and individual development team work.
Cons
Navigating Jira can be challenging at times especially for those not immersed in the product daily.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Mo
Information Technology and Services, 1-10 employees
“Solid features”
Pros
Jira when used in conjunction with Confluence offers a balance of simplicity and feature richness aiding project management.
Cons
Pricing is considered somewhat high and occasional performance challenges are noted.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8