Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

5.0
September 2023

the best project tracking

Pros

Jira has been instrumental in project manager project and bug tracking. It's been impressive and allows for bug tracking as well.

Cons

For nontechnical users the user experience may not be straightforward.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 51-100 employees

4.0
September 2023

JIRA is the standard for any software project management

Pros

JIRA is easy to use offers all necessary features and is highly customizable accommodating various methodologies. It streamlines our workflow and enhances organization.

Cons

However its user interface feels outdated and it lacks extensive thirdparty integrations and userfriendly apps.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

M

Marcos

Computer Software, 51-100 employees

4.0
September 2023

The master of task scheduling.

Pros

Jira simplifies task tracking priority management and dependency identification. Dashboards provide visibility into sprint and schedule progress.

Cons

The abundance of features can make certain functions challenging to locate and permissions and visibility may not always be clear.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

WA

Waleed Ahmad

Financial Services, 51-100 employees

5.0
September 2023

Project Managent made easy

Pros

The standout feature of Jira is its userfriendly nature with a wellmanaged user interface that even newcomers can navigate with ease.

Cons

It is on the pricier side which may make it less accessible for startups.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Adnan

Computer Games, 11-50 employees

5.0
September 2023

Jira is a best workflow management tool specially for software developers.

Pros

Jira is an excellent project management software that simplifies complex projects especially for software developers and program testing.

Cons

Realtime updates can sometimes slow down the system but overall it's a good software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

R

Rachel

Information Technology and Services, 1-10 employees

5.0
September 2023

Great for task flow and ticket management gives us insight and actionable analysis

Pros

Jira is userfriendly with the entire team using it effortlessly. It provides intuitive task flow management efficient customer support ticket management and valuable insights that contribute to our product roadmap.

Cons

There are no significant drawbacks it effectively fulfills our task management and analysis needs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

F

Fernando

Electrical/Electronic Manufacturing, 1-10 employees

4.0
September 2023

A powerful solution for teams

Pros

Jira is essential for project management and issue tracking. It offers robust features custom workflows and integration with other Atlassian tools.

Cons

Pricing especially for larger teams can be a concern.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A

Abdulbasit

Electrical/Electronic Manufacturing, 101-500 employees

5.0
September 2023

Proper Project Planning Ensured

Pros

Jira offers excellent collaboration and userfriendly features that make it a perfect tool for team use. It simplifies issue management and debugging with effective issue tracking. Additionally its integration capabilities with other tools enhance overall productivity.

Cons

The initial setup phase can be daunting but this is a common aspect shared with other tools.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

N

Nidhi

E-Learning, 1-10 employees

5.0
September 2023

Amazing for issue tracking and project management

Pros

JIRA's userfriendly interface simplifies setup and onboarding. It allows the creation of different projects for various departments and efficient management of issues bugs and tasks. The extensive options for providing detailed information on each ticket along with the timeline feature are highly valuable.

Cons

The only area for improvement is the preview and size limit for files attached to tickets.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

M

Maruf

Financial Services, 1-10 employees

5.0
September 2023

Task Management for Jira

Pros

Jira serves as an effective tool for task management and project tracking enabling us to efficiently monitor tasks and manage projects.

Cons

Learning to use Jira can be timeconsuming and occasionally complex especially for new users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

O

Oscar

Program Development, 1-10 employees

4.0
September 2023

Key daily app for your Project management

Pros

Jira simplifies task management and sprint organization for development teams. It provides a source of truth for tracking development status.

Cons

Accessing detailed task information such as acceptance criteria and comments can be slow and require multiple interactions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

D

Dhruv

Computer Hardware, 51-100 employees

3.0
September 2023

Great for large orgs that are able to do a heavy time investment

Pros

Jira's impressive ability to scale and automate processes is noteworthy.

Cons

Setting up and implementing Jira from scratch can be timeconsuming and may pose challenges.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 500+ employees

5.0
September 2023

the best project tracking

Pros

Jira has been tremendously helpful in project management including tracking projects and bugs. It's been a game changer.

Cons

For nontechnical users Jira's user experience can be a bit challenging.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

5.0
September 2023

A topnotch agile Scrum management tool

Pros

Jira excels as an agile and Scrum management tool offering unparalleled potential. It has enabled us to create a project framework tailored to our working methods facilitating scheduling and workload management. Additionally it simplifies project tracking across different stages and aids in anticipating potential obstacles. I cannot recommend Jira enough.

Cons

Due to its advanced features and robust capabilities the onboarding process may pose a challenge. However the slight learning curve is well worth the benefits it provides.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

L

Lucy

Furniture, 51-100 employees

5.0
September 2023

Jira's the single source of truth for our project management efforts.

Pros

Jira's comprehensive features consolidate various tools into one platform enhancing organizationwide efficiency and project management.

Cons

The wealth of features and updates can make it challenging to learn and improved onboarding would be beneficial.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

S

Sandeep

Banking, 500+ employees

5.0
September 2023

Best agile project management tool

Pros

Jira offers the ease of creating workflows and assigning tasks stories and epics to multiple teams along with time tracking and customized dashboards for capex utilization.

Cons

Administering and managing various features can be confusing requiring skilled resources for implementation.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

G

Grant

Information Technology and Services, 11-50 employees

5.0
September 2023

Simple effective project management

Pros

Jira's user interface is incredibly intuitive making it easy to learn and use with minimal training.

Cons

It required integration with a separate system which posed some challenges as I primarily worked in a different environment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

J

Joel

Computer Software, 11-50 employees

5.0
September 2023

Jira through my lens

Pros

I rely on Jira for project planning whenever I embark on a new software capstone project and it consistently helps me establish a wellstructured framework.

Cons

Nevertheless the onboarding process could be improved as it necessitates watching numerous instructional videos before becoming proficient in its use.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

B

Bishal

Computer Software, 11-50 employees

5.0
September 2023

Best project management tool

Pros

Jira's customizable workflows are a great fit for various development methodologies. Integration with tools like GitHub and Slack streamlines workflow.

Cons

Initial setup and project configuration may pose some complexity for newcomers.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

M

Matt

Design, 1-10 employees

5.0
September 2023

A seasoned software product setting the precedent for project management.

Pros

The entire Atlassian ecosystem creates simplicity and ease of use across various aspects of agile methodology from devops to deployment making project management a breeze.

Cons

There are minor nuances related to onboarding and optimizing Jira's configuration for maximum utility.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8