Mechanical or Industrial Engineering, 51-100 employees
More than a year
“Good project management and issue tracking tool.”
Pros
As the premier tool for project management and issue tracking Jira's dashboard offers simplicity and accessibility. It effectively communicates the status of tasks to everyone involved.
Cons
Project creation can be slightly challenging and inputting project data may seem a bit complicated.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Not Specified, 1-10 employees
More than a year
“JIRA: Agile project management tool”
Pros
Jira's simple click functionality empowers users to create tickets issues and sprints enabling effective tracking of team members' progress throughout project development.
Cons
Jira demands expertise requiring new users to invest time in accurately recording their activities.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
E-Learning, 11-50 employees
“Test your strengths.”
Pros
Tailored for engineers Jira excels in bug tracking and integration with tools like Asana enhances workflow management. Its ability to serve engineers is evident in its bug tracking capabilities.
Cons
The UI and other aspects can be challenging for those without an engineering background. Server and computer requirements especially concerning RAM and CPU can be demanding.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 51-100 employees
More than a year
“Mandatory tool for a good management of your project.”
Pros
Jira Software's ability to connect with other systems and automate processes is a valuable feature that saves time and improves team productivity. Its reliability and user-friendly interface make it adaptable to various team needs.
Cons
Jira's plethora of features while beneficial might be unnecessary for some teams or projects making navigation and tool location challenging.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Not Specified, 500+ employees
More than a year
“One Stop solution for managing all Project Types!!!”
Pros
Effective scrum and Kanban board management encompassing Epics to Bug tracking positions Jira as a comprehensive project management solution. It instills trust as a secure companion for enterprise tool implementations and collaborations.
Cons
Generating custom reports can be intricate and somewhat costly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Information Technology and Services, 101-500 employees
More than a year
“Kristijonas review”
Pros
Jira's visual appeal options for tagging tasks displaying column duration and user initial icons contribute to a positive user experience.
Cons
While personally liking it colleagues find complex features such as KPI management challenging to use.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Automotive, 500+ employees
More than a year
“An Efficient Platform For Task Workflow”
Pros
Jira facilitates planning tracking and releasing software updates automates team processes holds industry-wide usage and supports real-time reporting.
Cons
The setup process is intricate necessitating a JIRA tutorial before commencement.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
10
Staffing and Recruiting, 11-50 employees
More than a year
“Issue And Project Management Tool For Everyone”
Pros
Essential for project management Jira aids in task assignment prioritization and shifting. Its single solution for project backup and integration with other services measures team productivity through resolved Jira tickets.
Cons
Beginners may find Jira a tad confusing initially but with familiarity its usage becomes simpler. Managing status changes when multiple subtasks are added to a single task can pose challenges.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Apparel & Fashion, 11-50 employees
Less than 6 months
“Jira REVIEW”
Pros
For software development (SDLC) Jira emerges as the easiest tool potentially a game-changer for development teams and QA ensuring quality web application development.
Cons
Despite its somewhat traditional nature Jira stands as a highly effective contemporary tool.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Not Specified, 101-500 employees
More than a year
“One stop platform for agile software project management”
Pros
Jira's customizable nature allows configuration per project requirements. Notifications for task assignments or completions enhance transparency within the team facilitating overall sprint status tracking and better sprint goal planning.
Cons
The only drawback is the price but the tool's flexibility in managing daily work justifies the cost.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Legislative Office, 500+ employees
Less than a year
“Jira”
Pros
Jira stands out for its simplicity and ease of use particularly beneficial for beginners entering new projects or entrepreneurship. Developers can efficiently update patches and promptly inform users of occurrences.
Cons
Installation often consumes considerable time; otherwise everything functions adequately.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Computer Networking, 11-50 employees
Less than a year
“Overall Jira Review”
Pros
Jira is highly customizable allowing teams to tailor it to their specific needs. It seamlessly integrates with tools like Slack and GitHub fostering efficient collaboration and task sharing. Moreover it features built-in reports and analytics aiding in progress monitoring.
Cons
Initially it might seem overwhelming or complex to use. Jira is not a free tool and for larger teams it can be costly. The design choices are somewhat limited.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Computer Software, 1-10 employees
More than a year
“The best software for issue management for SaaS companies”
Pros
Jira serves as our primary platform for managing customer tickets. It offers a comprehensive 360-degree view of ticket status facilitating seamless communication with customers.
Cons
No issues to note; it encompasses all the necessary features to keep our operations running smoothly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“Managing becomes easy”
Pros
Task management becomes straightforward with Jira providing a centralized system for tracking all tasks and feedback.
Cons
Opening time can be time-consuming but this drawback may vary across different systems.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Jita is nice tool for project management”
Pros
It stands out as a valuable asset for effective project management offering document storage and action tracking.
Cons
This tool presents excellent project management capabilities particularly with agile methodologies.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Transportation/Trucking/Railroad, 500+ employees
More than a year
“Robust Project Management Software Great for Cross-Functional Business Teams”
Pros
JIRA excels in maintaining precise organization for cross-functional teams. It ensures visibility into project progress enables linking to key files and tracks transitions across different teams and functions.
Cons
My only minor concern revolves around enhancing sophistication in email notifications. Managing which ones to mute consolidate or leave can be intricate. While the constant emails related to thread updates can be tiresome muting updates entirely is not the ideal solution.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 101-500 employees
Less than 6 months
“Useful for keeping track of tasks”
Pros
Jira proves to be user-friendly allowing users to view multiple project plans for efficient workload management. The visual progress tracking on the board enhances communication with team members.
Cons
I currently find no features missing from Jira. Although there are competing products in the market I'm uncertain about Jira's position concerning pricing and functionality. Having used Jira in various roles it remains a popular choice.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Information Services, 1-10 employees
Less than a year
“Friendly UI for PO”
Pros
Despite potential challenges for Product Owners JIRA offers an intuitive UI with powerful add-ons including integration with Git and other tools.
Cons
Initial training can pose a challenge especially for those not already familiar with SCRUM methodologies.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Computer Software, 11-50 employees
Less than a year
“Overall Jira is a good Project Management and Service Desk Tool”
Pros
Beneficial integrations with software like MS Outlook and Slack enhance Jira's functionality. Features such as auto-responding to tickets and Gantt chart visualization contribute significantly.
Cons
Setting up and getting accustomed to the tool can be challenging due to its complicated user interface which can impede task management.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Not Specified, 500+ employees
More than a year
“Jira - One stop solution to all project management needs”
Pros
Jira facilitates streamlined processes by enabling the creation of issues and sub-tasks enhancing approval procedures within the system.
Cons
It becomes cumbersome for larger teams to adopt.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10