Not Specified, 11-50 employees
More than a year
“Best free bug tracking tool for new firm(upto 10 users)”
Pros
Jira's pricing is notably affordable particularly for new firms with up to 10 users. It boasts rich features covering not only bug tracking but also comprehensive Agile team management for sprints.
Cons
The process of setting up and configuring is somewhat uneasy. No other issues have been identified by users so far.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Animation, 11-50 employees
Less than a year
“Simple to use platform to track tasks”
Pros
Featuring an easily understandable UI Jira simplifies the tracking of tasks and project deliverables.
Cons
Adding more colors to each task window could enhance recognition and streamline operations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 500+ employees
More than a year
“Must have for projects”
Pros
Jira plays a crucial role in identifying potential risks in agile projects offering a light and user-friendly UI.
Cons
Creating a customized view for the first time may prove challenging.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“Jira - Strongest and Flexible tool for Project Management with best user experience”
Pros
Key features including Test Execution Report Sprint Planning and Task Management Tool contribute to a flexible user experience. Jira proves ideal for mid-sized and large projects with minimal performance glitches.
Cons
Currently I can't think of any missing features but having a mobile version for this application is recommended. It would undoubtedly help users stay connected when not on their computers or laptops.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Networking, 1-10 employees
More than a year
“Jira review”
Pros
Jira's task scheduling capabilities are exceptional and its numerous integrations present potential opportunities for future projects.
Cons
There's nothing specific that I dislike about the platform. If anything occasional slowness during specific navigation instances can be observed.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
10
Information Technology and Services, 51-100 employees
More than a year
“Complete solution for agile project”
Pros
The standout aspects of Jira are its ease of use and robust tracking features.
Cons
As of now there is no availability of export options for sub-tasks or linked issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Business Supplies and Equipment, 1-10 employees
Less than a year
“Mind bowing platform”
Pros
Easy to set up and highly flexible Jira is an ideal choice for large teams with diverse needs.
Cons
While the app is decent to use it lacks several features and functionalities compared to the web version.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Cosmetics, 1-10 employees
“Jira the most effective software”
Pros
Jira proves to be a useful software enhancing everyday life by making tasks easier and faster when used correctly.
Cons
Improvements are needed in the product introduction and explanation about the software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Accounting, 11-50 employees
Less than 6 months
“Good software for managing tasks and projects”
Pros
The software's efficiency in monitoring project progress and handling tasks is commendable. It allows the identification of roadblocks and reasons for task delays. Additionally assigning importance ratings to tasks aids in scheduling.
Cons
JIRA encompasses numerous elements for various projects and tasks. However this diversity may lead to confusion in project management and monitoring between different teams due to different monitoring approaches.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Financial Services, 500+ employees
More than a year
“An excellent Project management tool”
Pros
Among its many great features the ability to export data into an Excel spreadsheet stands out. This feature facilitates tracking the number of tickets raised by the project team with the application of various filters.
Cons
One of the least favored features of JIRA is its copy function. Cloning or copying a JIRA ticket creates numerous internal links which can be inconvenient.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Not Specified, 11-50 employees
Less than 6 months
“I do not know why people use it”
Pros
The tracking and email notifications received through Jira are noteworthy.
Cons
It unnecessarily complicates everything. Similar functionality can be achieved with a Kanban board. The software seems inefficient and useless making it one of the least favorable options.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
6
Animation, 1-10 employees
More than a year
“A great project management software”
Pros
A highly effective software Jira facilitates project management with standout features like Scrum and Kanban.
Cons
No significant issues have been encountered on this platform. While I am satisfied with the services the cost seems too minimal for this robust software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“A great tool for teams of all sizes”
Pros
Intuitive kanban-style boards make Jira accessible for both agile-first and waterfall-first teams.
Cons
The platform lacks workflow or compliance monitoring functionality.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
8
Information Technology and Services, 101-500 employees
Less than a year
“Project Management Made Easy!!”
Pros
A well-established project management tool Jira assists in planning and tracking project cycles. Notably issue tracking proves to be a highly beneficial feature.
Cons
It stands as a great tool with a minor issue of lacking a delete option for some tickets. This is perceived as a bug that can be resolved.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
7
Functionality
8
Computer Software, 500+ employees
More than a year
“Bug tracking at it's finest”
Pros
Jira excels in bug tracking offering a finite state machine for ticket statuses. It provides a team-wide view of tasks and is suitable for both Agile and Kanban methodologies.
Cons
There is room for better integration with Github and third-party CI/CD pipeline tools.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Food & Beverages, 11-50 employees
More than a year
“Project management tool”
Pros
The tool facilitates efficient management of remote projects with a visually appealing interface for swift navigation.
Cons
Affordability can be a challenge for smaller businesses impacting the potential return on investment.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 51-100 employees
More than a year
“My experience while adopting Jira”
Pros
Deployment proves uncomplicated requiring no specialized skills.
Cons
The user interface lacks optimal user-friendliness indicating a need for improvements on the application's front end.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Not Specified, 101-500 employees
Less than a year
“Jira review”
Pros
Jira's standout feature lies in its flexibility allowing customization of workflows and fields to meet specific requirements. Improved communication with stakeholders is achieved facilitating collaborative work on projects and tasks.
Cons
Navigating Jira's user interface can be intricate and demanding especially for users unfamiliar with its layout.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Not Specified, 51-100 employees
More than a year
“A Very Good Tool for Project Management”
Pros
Notably I appreciate the ease of ticket creation and assignment in JIRA. It seamlessly integrates with other software like Bamboo SVN etc. Overall JIRA is user-friendly offering a variety of basic and advanced filters along with a powerful search capability.
Cons
The absence of collaboration features for team communication and initial setup complexity can be a hurdle.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Automotive, 500+ employees
More than a year
“My personal experience”
Pros
It is exceptionally user-friendly facilitating easy learning and efficient task management.
Cons
Each feature proves to be excellent and highly beneficial in my usage.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8