Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

Best free bug tracking tool for new firm(upto 10 users)

Pros

Jira's pricing is notably affordable particularly for new firms with up to 10 users. It boasts rich features covering not only bug tracking but also comprehensive Agile team management for sprints.

Cons

The process of setting up and configuring is somewhat uneasy. No other issues have been identified by users so far.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

C
Clemen

Animation, 11-50 employees

Less than a year

5.0

Simple to use platform to track tasks

Pros

Featuring an easily understandable UI Jira simplifies the tracking of tasks and project deliverables.

Cons

Adding more colors to each task window could enhance recognition and streamline operations.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Must have for projects

Pros

Jira plays a crucial role in identifying potential risks in agile projects offering a light and user-friendly UI.

Cons

Creating a customized view for the first time may prove challenging.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

G
Gulshan

Information Technology and Services, 500+ employees

More than a year

5.0

Jira - Strongest and Flexible tool for Project Management with best user experience

Pros

Key features including Test Execution Report Sprint Planning and Task Management Tool contribute to a flexible user experience. Jira proves ideal for mid-sized and large projects with minimal performance glitches.

Cons

Currently I can't think of any missing features but having a mobile version for this application is recommended. It would undoubtedly help users stay connected when not on their computers or laptops.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

PM
Pedro Miguel

Computer Networking, 1-10 employees

More than a year

5.0

Jira review

Pros

Jira's task scheduling capabilities are exceptional and its numerous integrations present potential opportunities for future projects.

Cons

There's nothing specific that I dislike about the platform. If anything occasional slowness during specific navigation instances can be observed.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

10

N
Navneet

Information Technology and Services, 51-100 employees

More than a year

5.0

Complete solution for agile project

Pros

The standout aspects of Jira are its ease of use and robust tracking features.

Cons

As of now there is no availability of export options for sub-tasks or linked issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

TR
taufiqur rhaman

Business Supplies and Equipment, 1-10 employees

Less than a year

5.0

Mind bowing platform

Pros

Easy to set up and highly flexible Jira is an ideal choice for large teams with diverse needs.

Cons

While the app is decent to use it lacks several features and functionalities compared to the web version.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

C
Cathlyn

Cosmetics, 1-10 employees

5.0

Jira the most effective software

Pros

Jira proves to be a useful software enhancing everyday life by making tasks easier and faster when used correctly.

Cons

Improvements are needed in the product introduction and explanation about the software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

E
Enni

Accounting, 11-50 employees

Less than 6 months

5.0

Good software for managing tasks and projects

Pros

The software's efficiency in monitoring project progress and handling tasks is commendable. It allows the identification of roadblocks and reasons for task delays. Additionally assigning importance ratings to tasks aids in scheduling.

Cons

JIRA encompasses numerous elements for various projects and tasks. However this diversity may lead to confusion in project management and monitoring between different teams due to different monitoring approaches.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

S
Sudhir

Financial Services, 500+ employees

More than a year

4.0

An excellent Project management tool

Pros

Among its many great features the ability to export data into an Excel spreadsheet stands out. This feature facilitates tracking the number of tickets raised by the project team with the application of various filters.

Cons

One of the least favored features of JIRA is its copy function. Cloning or copying a JIRA ticket creates numerous internal links which can be inconvenient.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

Less than 6 months

3.0

I do not know why people use it

Pros

The tracking and email notifications received through Jira are noteworthy.

Cons

It unnecessarily complicates everything. Similar functionality can be achieved with a Kanban board. The software seems inefficient and useless making it one of the least favorable options.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

6

A
Alban

Animation, 1-10 employees

More than a year

5.0

A great project management software

Pros

A highly effective software Jira facilitates project management with standout features like Scrum and Kanban.

Cons

No significant issues have been encountered on this platform. While I am satisfied with the services the cost seems too minimal for this robust software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J
Joe

Marketing and Advertising, 1-10 employees

Less than a year

4.0

A great tool for teams of all sizes

Pros

Intuitive kanban-style boards make Jira accessible for both agile-first and waterfall-first teams.

Cons

The platform lacks workflow or compliance monitoring functionality.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

P
Pratik

Information Technology and Services, 101-500 employees

Less than a year

3.0

Project Management Made Easy!!

Pros

A well-established project management tool Jira assists in planning and tracking project cycles. Notably issue tracking proves to be a highly beneficial feature.

Cons

It stands as a great tool with a minor issue of lacking a delete option for some tickets. This is perceived as a bug that can be resolved.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

7

Functionality

8

R
Rishabh

Computer Software, 500+ employees

More than a year

5.0

Bug tracking at it's finest

Pros

Jira excels in bug tracking offering a finite state machine for ticket statuses. It provides a team-wide view of tasks and is suitable for both Agile and Kanban methodologies.

Cons

There is room for better integration with Github and third-party CI/CD pipeline tools.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

R
Rwabwogo

Food & Beverages, 11-50 employees

More than a year

5.0

Project management tool

Pros

The tool facilitates efficient management of remote projects with a visually appealing interface for swift navigation.

Cons

Affordability can be a challenge for smaller businesses impacting the potential return on investment.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

More than a year

3.0

My experience while adopting Jira

Pros

Deployment proves uncomplicated requiring no specialized skills.

Cons

The user interface lacks optimal user-friendliness indicating a need for improvements on the application's front end.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A
Anonymous

Not Specified, 101-500 employees

Less than a year

4.0

Jira review

Pros

Jira's standout feature lies in its flexibility allowing customization of workflows and fields to meet specific requirements. Improved communication with stakeholders is achieved facilitating collaborative work on projects and tasks.

Cons

Navigating Jira's user interface can be intricate and demanding especially for users unfamiliar with its layout.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

A Very Good Tool for Project Management

Pros

Notably I appreciate the ease of ticket creation and assignment in JIRA. It seamlessly integrates with other software like Bamboo SVN etc. Overall JIRA is user-friendly offering a variety of basic and advanced filters along with a powerful search capability.

Cons

The absence of collaboration features for team communication and initial setup complexity can be a hurdle.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

S
sujith

Automotive, 500+ employees

More than a year

5.0

My personal experience

Pros

It is exceptionally user-friendly facilitating easy learning and efficient task management.

Cons

Each feature proves to be excellent and highly beneficial in my usage.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8