Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0

One of the best software for task management

Pros

Recognized as a leading tool for time and task tracking Jira enables entire teams to follow and collaborate on shared tasks effectively.

Cons

Utilizing the tool without prior knowledge can be challenging requiring time and training for effective comprehension.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

H
Hugo

Information Technology and Services, 500+ employees

More than a year

4.0

Great organization tool

Pros

Confluence as part of Jira's features significantly impacts project management aiding organization across different teams (IT marketing PO Service management etc.). Jira serves as a scheduling tool for daily tasks incorporating the tempo feature for reviews.

Cons

Managing the software can be demanding due to its numerous features exacerbated by insufficient tutorial support during project onboarding.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

10

A
Andy

Computer Software, 1-10 employees

More than a year

4.0

great for start ups tracking tickets

Pros

It proves easy to use ensuring a quick onboarding process for everyone.

Cons

The setup process may appear intricate although it falls outside the scope of my responsibilities.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

G
Gleicy

Animation, 1-10 employees

More than a year

3.0

magnificent

Pros

The agility of Jira allows for seamless progress without hindrance.

Cons

Every aspect is flawless regardless of the speed at which processes unfold.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

6

G
Gaspar

Media Production, 51-100 employees

More than a year

5.0

Best Issue/Project management system out there!

Pros

The user interface strikes a balance between extreme simplicity and complexity. Additionally its integration with numerous third-party tools enhances the overall experience.

Cons

Certain tasks like adding custom fields to issues or adjusting permissions can become unnecessarily intricate on occasion.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

7

Functionality

8

S
Stephanie

Financial Services, 51-100 employees

Less than a year

5.0

Jira as a ux designer

Pros

With an easily navigable clean interface featuring pleasant colors Jira offers efficiency and a plethora of features suitable for Scrum and Agile methodologies.

Cons

Occasional challenges arise such as difficulties in editing tasks altering time estimates or modifying time spent on tasks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T
Tawhidul

Computer Networking, 1-10 employees

More than a year

4.0

A project management tool for newbies!

Pros

Jira's simplicity stands out providing an effective means to track complex issues find solutions and measure progress after familiarization with setup and notification subscriptions.

Cons

Limited software integrations are available occasional frustration from error notices and challenges with notifications when correcting assigned names.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

6

Y
Yong

Financial Services, 500+ employees

More than a year

5.0

A review for Jira

Pros

Jira's key strengths lie in its ease of use straightforward understanding and high flexibility.

Cons

Jira proves somewhat intricate for effective utilization.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

E
Eshwar

Research, 11-50 employees

Less than 6 months

5.0

Great for project time and task management

Pros

Jira serves perfectly for organizing tasks offering clarity on ongoing work in various setups like agile/kanban/sprint. Its seamless integration with other software contributes to its commendable feature set making it a recommended choice.

Cons

Initial complexity in learning is present though tutorials offer assistance. Recommending a short course for comprehensive understanding due to the broad range of features.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

J
Jennifer

Government Relations, 500+ employees

Less than a year

5.0

Very Important Tool

Pros

The ticket creation editing tagging and notification features make task management efficient in Jira. The system allows for the creation of master tickets with ongoing updates and easy accessibility for viewing all created tickets.

Cons

A limitation lies in the inability to delete comments impacting real-time updates and responses.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

10

A
Andrew

Information Services, 11-50 employees

Less than 6 months

5.0

Track Projects and tickets

Pros

The ability to create and manage tickets proves invaluable for efficiency and aiding new team members in understanding ongoing projects.

Cons

Future enhancements are desired allowing the selection and simultaneous management of multiple items to streamline the process.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Ideal Project Management Tool

Pros

Jira is undoubtedly the premier project management tool for comprehensive tracking of all project management processes. It enables project specification division and use of sprints to develop deployment processes.

Cons

Discrepancies exist between Cloud and On-Prem versions highlighting the need for consistent feature functionality across all platforms.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R
Ryan

Marketing and Advertising, 500+ employees

More than a year

5.0

JIRA is a great way to track our team's work

Pros

The creation of easy-to-use tickets in Jira tracks team work effectively and provides a central hub for submitting work.

Cons

The primary concern with JIRA is underutilization recognizing its vast potential. Despite varied implementations the current usage is considered the most effective.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

HA
Hovan Alirio

Consumer Services, 1-10 employees

4.0

the best experience

Pros

The software is impressive offering control over each pending task.

Cons

Considerations for design changes to enhance user experience through periodic updates.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

N
Noe

Information Technology and Services, 11-50 employees

More than a year

5.0

Jira is a great project management tool

Pros

Jira emerges as an excellent project management tool with a flawless ticketing system and user-friendly features.

Cons

The Jira web application may lead to loading delays on various web browsers due to its somewhat heavy nature.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A
Abhishek

Computer Software, 500+ employees

More than a year

5.0

Jira Best Tool For IT

Pros

Jira's project and ticket management prove simple and beneficial across the IT landscape enhanced by the inclusion of SLAs for tickets.

Cons

Overall an outstanding tool albeit relatively expensive when compared to other options available in the market.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

10

M
Maximiliano

Automotive, 51-100 employees

More than a year

5.0

Market leader for product development and management

Pros

The tool exhibits considerable robustness and provides an extensive range of features and use cases. It offers a commendable user experience particularly for individuals seeking simplicity.

Cons

Implementing advanced workflows or customizing aspects can pose difficulties at times. Until recently efficiently working on product discovery and roadmapping wasn't possible.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

M
Maria

Computer & Network Security, 11-50 employees

Less than a year

4.0

Jira review

Pros

Highly user-friendly especially for the management of tasks it offers transparent visibility into task statuses enhancing overall workflow.

Cons

The notification system can be perplexing with only email alerts for new notifications.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

More than a year

4.0

Who is jira

Pros

It's a program designed to facilitate software development streamlining work stages efficiently.

Cons

What stands out most is its user-friendly nature the simplicity of work stages universal accessibility and the potential for developing work stages.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

B
Bolanle

Consumer Goods, 51-100 employees

Less than a year

4.0

My experience using Jira

Pros

As an ultimate task management application it stands out for its exceptional ease of use.

Cons

User-friendliness is a key feature requiring no additional skill set for effective utilization.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

6

Functionality

6