Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

I
Ivani

Events Services, 1-10 employees

Less than 6 months

5.0

Agility and control in everyday life.

Pros

It conveniently consolidates the tracking and recording of all tasks within a unified location.

Cons

Comprehensive features include tracking panels time counts and points.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

R
Rodrigue

Civil Engineering, 51-100 employees

More than a year

5.0

Flexible and efficient organization in the execution of tasks

Pros

Jira ensures different teams can precisely execute assigned tasks within agreed timeframes. Its efficient planning tool equipped with multiple functionalities supports personalized project management and follow-up methods.

Cons

Integration with other software enhances Jira's capabilities but adapting to it successfully may take time.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

S
Sandeep

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

Jira is the best sostware.

Pros

I chose Jira primarily for its ability to allow clients to submit tasks or bugs. It has proven ideal for this purpose becoming a focal point in our weekly status calls. It facilitates issue review backlog assessment priority revisions and weekly directives for the team.

Cons

While Jira possesses the necessary tools for software development combining it with additional tools such as Trello GitHub Bitbucket Sourcetree and Composer is suggested for improved continuous integration branch visibility and team collaboration especially in certain boards or planning scenarios.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SB
Setegn Bayabil

Market Research, 1-10 employees

More than a year

5.0

Dashboard jira

Pros

Essential for dashboards strongly recommended for users.

Cons

The software has limitations but overall it is liked.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

More than a year

5.0

Jira Software Review

Pros

Jira software easy to use yet deeply customizable serves our needs for project and task management. It also efficiently handles Service Desk management across multiple department groups.

Cons

Deep customization can be intricate; a focus on ease-of-use for integrating new features is desired in the future.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

T
Tina

Arts and Crafts, 1-10 employees

5.0

Easy to use

Pros

I appreciate the ease of use in managing upcoming projects with this software.

Cons

There are no dislikes about this software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Mohammed

Information Services, 11-50 employees

Less than a year

5.0

Good Product for Product Manager

Pros

User-friendly and easily understandable, my favorite software.

Cons

A change in colors according to the current trend is needed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T
Tisunge

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0

Jira effectiveness

Pros

Jira proves highly effective especially for startups. It provided substantial assistance in our initial projects and even as we progressed its well-managed mapping and issue tracking capabilities remained invaluable.

Cons

Despite having numerous helpful features Jira has some noticeable problems. The platform appears complicated as users progress to higher levels potentially discouraging collaboration and teamwork leading some to prefer alternative platforms.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

Less than 6 months

4.0

Could use some simplification and streamlining but overall a strong program

Pros

Invaluable for keeping the entire team updated on current tasks and issues even for a small company where this is increasingly important.

Cons

The search function requires improvement often missing similar results and only identifying exact matches. It's not a deal-breaker but could be enhanced.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

D
Donatien

Computer & Network Security, 11-50 employees

More than a year

5.0

Jira an essential tool for professional project management

Pros

Noteworthy for bug tracking project tasks version control and its purely automated tracking system.

Cons

Mastering this tool especially for novices is challenging from the start. Integration is not straightforward finding help in the Jira community is difficult and it operates as a closed system limiting interoperability with other applications in the same sector.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Abhisek

Information Technology and Services, 500+ employees

More than a year

5.0

A great tool to time-track and scrum my project

Pros

Great usability and support attributable to its brand. The ability to create roadmaps and track progress across clearly defined epics and stories is another standout feature.

Cons

Burn charts and reporting metrics are beneficial but can be challenging to comprehend without dedicated training. Simplifying analysis could improve user understanding.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T
Tanmay

Information Technology and Services, 500+ employees

More than a year

4.0

Great Tool with multiple benefits but grown too big and clunky

Pros

Core capabilities excel offering brilliant features for creating issues bugs epics stories and tasks. Efficiently managing status changes displaying sprint summaries and completing sprints are key strengths.

Cons

Settings have become complex with fragmented and confusing aspects related to project ownership edit and delete access and modifying status workflows.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

10

J
Jesus

Civil Engineering, 1-10 employees

Less than 6 months

3.0

Jira review

Pros

Effective for tracking tasks and progress with additional support from useful plugins.

Cons

The UI could undergo improvements and getting used to Jira may take some time.

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

6

Functionality

8

A
Ayush

Consumer Services, 1-10 employees

More than a year

5.0

Great tool to help team build an amazing project management team

Pros

Used for various projects its features like task scheduling task management timeline creation team assignment agile techniques and robust reports and analytics stand out.

Cons

Learning when starting can be challenging. While backtracking the project and knowledge transfer is easier navigation can sometimes be difficult.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

S
Stavroula

Commercial Real Estate, 1-10 employees

More than a year

4.0

Useful

Pros

Editing and customizing are straightforward with helpful guidance during setup.

Cons

Occasionally locating tasks in different sections takes some time.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

S
Samuel

Information Technology and Services, 500+ employees

More than a year

4.0

Jira Software Review

Pros

Jira excels in task assignment and workflow providing an excellent user-friendly experience.

Cons

Jira's user interface could be enhanced particularly concerning the task progress bar.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

P
Patrick

Marketing and Advertising, 1-10 employees

3.0

Jira Review

Pros

The software's smooth operation was enjoyable.

Cons

It lacks compatibility with my low-end device.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

B
Bogdan

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0

Impressive customer service programme

Pros

It facilitates collaboration among different departments bringing them together to address administrative issues.

Cons

As a user I can affirm that there is currently nothing wrong with this software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Suyog

Information Technology and Services, 1-10 employees

5.0

Review about Jira Software

Pros

Jira software's notable feature is efficient project timeline management. Users receive timely notifications and reminders for their tasks.

Cons

There is nothing about Jira software that I find unfavorable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Shanique

Consumer Services, 500+ employees

More than a year

5.0

Best Ticketing Software For Any Business

Pros

Jira's user-friendliness and appealing interface stand out. Accessible from any device through its web version it offers easy customization. Email notifications for ticket actions enhance communication.

Cons

At present there is nothing about Jira that I consider displeasing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10