Not Specified, 500+ employees
Less than 6 months
“Jira is a great tool that helped to manage the team work”
Pros
Jira's customizable features align well with user and company needs. The dashboard displays tasks assigned to specific team members and the time tracking feature allows logging time for tasks.
Cons
Jira may restrict file attachments when a page is open for an extended period. A more effective approach would be to log the user out and allow them to resume work after a successful login.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Computer Software, 51-100 employees
More than a year
“A Comprehensive Project Management Tool with Some Complexity”
Pros
Jira serves as a comprehensive project management tool widely adopted by software development teams and other organizations. It effectively tracks and manages tasks defects and various work items.
Cons
For larger organizations Jira's cost increases with the number of users and required features.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Not Specified, 500+ employees
More than a year
“Jira is essential for any IT company”
Pros
Jira is wonderful in many aspects designed to be user-friendly with a simple and intuitive interface facilitating quick user adoption. It proves powerful and flexible supporting a wide range of software development projects and processes.
Cons
Jira may experience occasional sluggishness posing potential challenges for very large organizations or projects with numerous users. This might require additional resources contributing to overall costs.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Marketing and Advertising, 11-50 employees
More than a year
“Game-changer for cross-collaboration”
Pros
Transitioning from more colorful project management tools Jira took a moment to adapt to but its efficiency across diverse teams is unbeatable. Tracking epics recording team time and searching information for extended projects is seamless.
Cons
It lacks vibrancy and the addition of color-coding would be beneficial especially for more creative teams.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
8
Information Technology and Services, 51-100 employees
More than a year
“Must need tool for the Software Developers!”
Pros
For software development tracking project management and internal/external collaboration Jira stands as a must-use tool for developers.
Cons
Costs can rise with rapid team expansion and customer support responsiveness may vary.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Airlines/Aviation, 11-50 employees
“One of the best tool for scrum methodology”
Pros
Jira allows handling various tasks from sub-tasks to stories bugs defects and epics. Creating projects sprints and a backlog is straightforward. Collaboration with tech teams and linking related issues is easy covering aspects like effort estimation dash planning and cycle.
Cons
Project tracking time is absent leading to challenges for Scrum masters in monitoring the dash. Sprint planning is also somewhat challenging to track. Organizing or creating filters proves difficult. The UI could be improved for enhanced ease of use.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Information Technology and Services, 101-500 employees
More than a year
“Easy to track the tasks and projects”
Pros
Easily track edit tasks and create dashboards with Jira.
Cons
Search functionality can be a bit challenging when needed and improvements for easier use are desired.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Software Developers, 11-50 employees
“Jira is a Very Useful Tool for Small and Mid-Size Businesses ”
Pros
Jira is an extremely useful piece of project management software for tracking project enhancements and also bugs. We can move and set workflow for every type of ticket, and we can also apply validation of required fields. It is important that we can create custom text boxes as per requirement. We can also set up automation in the fields. Jira is very intuitive and had good references when it came to integration, and the support personnel were very helpful and did not get irritated when it came to answering a lot of questions.
Cons
It consumes a lot of PC resources and server space, meaning that if we open it in a browser, the RAM and CPU utilization increase, but the PC performance slums down due to heat up and the performance is reduced, which leads to all the other functions not operating at their full capacity. They could also update the user interface and introduce some new pricing packages for small and mid-sized businesses if the cost of entry is affordable and, through that, they could also attract more customers.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Computer Software, 100-499 employees
“Nice system”
Pros
User-friendly software with great features. Email notice when any changes are made in JIRA makes cooperation effective
Cons
None
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 50-99 employees
“Great Teamwork”
Pros
It makes teamwork planning simple and allows individual contributors and supervisors to see what is being worked on.
Cons
None
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Telecommunications, 51-100 employees
More than a year
“dont Jira the reaper”
Pros
It excels particularly well for managing scrum and development cycles.
Cons
From a product management perspective it lacks certain features and flexibility. Customization can be extremely challenging and many desired actions are not possible requiring extensive time spent researching help topics.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
5
Not specified, 500+ employees
More than a year
“Great system to track projects”
Pros
It encompasses all the necessary features required for my project management role.
Cons
Integrating it with ServiceNow would be desirable for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 11-50 employees
Less than a year
“An excellent product specially for software houses”
Pros
Reporting bug tracking and task management are effortless with microlevel reports being particularly useful.
Cons
Online support is limited and managing without a support subscription can be tough.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
6
Functionality
10
Computer Software, 500+ employees
Less than a year
“Managing development life cycle made easy”
Pros
Jira has a learning curve and at times it can be frustrating to understand its functionalities.
Cons
Theres a learning curve to understanding how the tool works which can be frustrating at times.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Environmental Services, 1-10 employees
More than a year
“Jira review”
Pros
JIRA has been incredibly helpful in my work and its ease of use led me to install the app on my device.
Cons
Overall there are no drawbacks to this app as its features have been extremely helpful to me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Banking, 500+ employees
Less than a year
“Amazing software !!”
Pros
Jiras userfriendly interface makes it indispensable for maintaining workflow efficiency catering to users across various roles.
Cons
While JIRA is generally effective theres room for improvement in its workflow capabilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not specified, 500+ employees
More than a year
“Good customizable tool for project management”
Pros
The extensive customization options and numerous addons available in JIRA cater to various needs ensuring flexibility and adaptability to specific requirements.
Cons
Jiras effectiveness depends on widespread adoption outdated data may result if not all teams and members utilize it.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
6
Functionality
8
Internet, 1-10 employees
More than a year
“Jira - Project and task management made easy”
Pros
In my opinion Jira stands out for its userfriendly task management particularly among web developers. While other project management tools offer similar functionalities Jiras workflow seems tailored for extensive experience in web development projects. Its the preferred choice for task management among software developers due to its intuitive design.
Cons
Jira differs from Asana its not a comprehensive 360 project management tool like Asana. However the recent efforts to incorporate various project management styles within Jira are commendable and worth exploring.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Information Technology and Services, 500+ employees
Less than 6 months
“Jira software review update”
Pros
From my experience Jira offers various features for task management when initiating a new project. It facilitates easy updating and tracking of daily tasks by development teams.
Cons
In my experience navigating between pages was somewhat confusing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Retail, 11-50 employees
Less than a year
“Project Management In Your Hands”
Pros
Jira is essential and practical for project management and tracking providing excellent error control and extreme flexibility. Its intuitive user interface and seamless integration with other applications enhance its utility.
Cons
Getting technical support is challenging and managing multiple models can be confusing due to extensive customization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10