Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

R

Rehnuma

Information Technology and Services, 101-500 employees

4.0
July 2023

A useful task management tool

Pros

Initially I expected a challenge but JIRA has impressed me with its ability to help me and my team track tasks efficiently. I appreciate how it allows us to add Confluence links with Jira tasks eliminating the need for separate documents. Additionally it notifies me of any modifications made to my created or assigned tasks.

Cons

Although rare it does experience glitches particularly when the internet connection is slow.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

E

ed

Computer Software, 101-500 employees

4.0
July 2023

Jira service

Pros

Jira is a highly useful tool with many features that support local teams.

Cons

Jira can be slow at times and finding specific topics may be challenging.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

MR

Murali Rao

Information Technology and Services, 500+ employees

5.0
July 2023

Great tool for Project management and tracking

Pros

I appreciate JIRA's functionalities and user interface. Its userfriendly design ensures quick access to necessary information. Kanban boards and reports such as past sprint tickets and burndown charts provide valuable insights. It's a powerful application in the market.

Cons

JIRA could improve attachment size limits as it can be challenging to upload documents larger than 2 MB. Additionally providing links instead of direct attachments can be cumbersome for users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S

Sai

Internet, 51-100 employees

5.0
July 2023

Powers project management and excellence

Pros

Jira is the ultimate platform for project and product management enhancing collaboration and productivity across multiple stakeholders. Its automation features are exceptional.

Cons

The user interface can feel static and rigid lacking some dynamism compared to competitors.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A

Alberto

Information Technology and Services, 500+ employees

4.0
July 2023

It is easy to use and very useful for daily work

Pros

Jira is easy to learn and use with numerous views for managing team tasks. The shared dashboard allows us to monitor our team's progress and task scheduling is straightforward.

Cons

Reporting functionality could be improved as it's not very intuitive or powerful. Some administration options are not easy to locate.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

C

Chirag

Financial Services, 500+ employees

5.0
July 2023

Very mature project planning tool

Pros

Jira excels in breaking down work into Epics Stories and tasks making it a valuable tool for tracking time and efforts.

Cons

No significant drawbacks and integrations with other tools are seamless.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

V

veerendra

Computer Software, 500+ employees

5.0
July 2023

Jira honest review

Pros

Jira is a great tool for the software development life cycle allowing us to easily track tasks and more.

Cons

I have not found any cons with Jira so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

K

Karina

Education Management, 500+ employees

5.0
July 2023

Easy to use tool

Pros

Jira is incredibly easy to use providing a straightforward and organized approach to managing tasks.

Cons

It's brilliant and doesn't have any significant downsides.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

R

Rehnuma

Entertainment, 1-10 employees

5.0
July 2023

Creative Alliance Review

Pros

Jira's integration with ProductPlan is just what we needed. It simplifies task tracking and project management. It also helps us promptly identify and address client issues. Even the free version with its 2GB storage suffices for small businesses.

Cons

Setting it up can be challenging for new users potentially overwhelming them initially.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

V

veerendra

Computer Software, 500+ employees

5.0
July 2023

Jira honest review

Pros

It's very good in software development life cycle. We can easily track our task and other tasks also.

Cons

As of now I have not found any cons on Jira.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

K

Karina

Education Management, 500+ employees

5.0
July 2023

Easy to use tool

Pros

It's so easy to use it's straightforward and keeps me organised.

Cons

I think it's brilliant So easy to use and uptodate.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 11-50 employees

2.0
July 2023

Not the best for marketing teams

Pros

The functionalities of Jira are adequate for task and time management although our team finds the user experience less appealing. It does make logging and tracking work relatively easy.

Cons

The interface appears outdated and the abundance of terms and menus can make navigation challenging. Additionally Jira's reporting requires manual adjustments making it less suitable for marketing teams that require specific spaces for visuals and campaigns.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

4

K

Kristiyan

Gambling & Casinos, 101-500 employees

5.0
July 2023

Jira review

Pros

Jira offers impressive flexibility and advanced features enhancing synchronization in our work.

Cons

At times it can be complicated for both management and users.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

D

Dannah

Professional Training & Coaching, 11-50 employees

4.0
July 2023

IT project with Jira

Pros

Jira proves to be valuable for IT project management aiding in Sprint planning and handling bug tickets from other teams.

Cons

It could benefit from improved parent and child ticket visibility as the current linking on the left side of the ticket is not very useful.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A

Anonymous

Daily, 500+ employees

4.0
July 2023

Jira The Ultimate Solution for Project Management and Planning.

Pros

Jira's Kanban and Scrum boards facilitate efficient work management and enhance team productivity. The agilecentric approach improves transparency and team cooperation throughout the project lifecycle.

Cons

Some coworkers especially those from nontechnical backgrounds find Jira a bit complex due to its terminology making navigation challenging.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A

Anitha

Biotechnology, 500+ employees

5.0
July 2023

Recommended product management tool

Pros

Jira offers a simple and adaptable workflow with the added advantage of JQL Query finding. Integration with multiple systems is seamless.

Cons

Certain actions do not support bulk actions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

A

Ahmed

Accounting, 1-10 employees

5.0
July 2023

Not bad but I have mixed feelings about Jira.

Pros

Jira is a topnotch application for project management with features like quick task creation and Kanban board visualization. It's a choice that you won't regret.

Cons

The interface may appear complex to some but it's a minor concern given Jira's capabilities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

F

Facundo

Information Technology and Services, 11-50 employees

5.0
July 2023

A very good option for management

Pros

Jira impresses with its interface userfriendly options and seamless integration.

Cons

The abundance of options may require some time for deployment.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

S

Sabbah

Information Technology and Services, N/A employees

5.0
July 2023

Jira

Pros

Jira is a tool I use daily for work management. It allows me to create and assign tickets track projects and stay updated on any changes.

Cons

The interface appears somewhat dated and could benefit from improvement.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 500+ employees

5.0
May 2023

Impressive Agile Control with Jira

Pros

The standout feature of Jira is its remarkable ability to quantify team productivity and provide a realistic expectation of product release timelines. It serves as a valuable tool for tracking changes made to any product, creating a timeline of modifications and capturing user requirements effectively.

Cons

One area for improvement is the visualization of stories when they are split into multiple parts. It would be beneficial to have the option to view the original story as a map, timeline, or tree list, offering a better understanding of when changes were made and their sequence.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9