Shelly
Information Technology and Services, 5001 - 10000 employees
“Jira: The Efficient Test Management Tool”
Pros
The most significant advantage of Jira lies in its ease of use when creating and tracking epics, stories, tasks, and subtasks. The breakdown of projects into such granular parts ensures that nothing is overlooked. The dashboard and reporting features are highly valuable during project planning and execution.
Cons
A useful addition to Jira would be a text-to-speech option, enabling users to quickly report defects. This would enhance the user experience and streamline defect reporting.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Shakurullah
Animation, 1 employees
“Evaluating Jira for Agile Development”
Pros
Jira offers enterprise-grade test management capabilities and delivers a superior developer experience for Agile and DevOps teams.
Cons
One drawback of Jira is its initial complexity and the learning curve associated with using the system. It can be overwhelming for users unfamiliar with the platform, requiring a significant investment of time to become proficient.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Robert K. R.
Exfinity DevOps, CA, 1-10 employees
“Hands-down the best for software development management”
Pros
I’ve been using Jira for software development sprints for the last five years; haven’t been able to get used to any other platform on the market. The interface is designed for software guys looking to streamline their agile executions/make the clients happy.
Cons
They’ve certainly increased their subscription prices over the years. How about some discounts for legacy customers?
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Noureen
Human Resources, 51-100 employees
More than a year
“Boost Your Team's Productivity with Jira.”
Pros
Jira Software proves itself as a potent project management tool offering a plethora of advantages to teams and organizations. One of its standout features is its flexibility and customization options. With Jira Software users can tailor the tool to their specific needs and processes by creating custom workflows issue types and fields. This adaptability contributes to increased efficiency productivity and better project outcomes. Another major advantage lies in Jira Software's robust reporting and analytics capabilities providing a wide range of customizable built-in reports and dashboards. This allows teams to display relevant data and metrics aiding in identifying areas for improvement tracking progress and making data-driven decisions. Additionally Jira Software supports Agile methodologies making it ideal for software development teams practicing Agile approaches like Scrum or Kanban. It encompasses features such as backlog management sprint planning and burndown charts helping Agile teams stay organized and focused on delivering value.
Cons
The intricacy and potential challenges arise especially for teams not versed in Agile methodologies or project management best practices. This could result in a steep learning curve requiring substantial investment in training and support.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“robust task management tool”
Pros
Jira Software offers a comprehensive set of task management features that assist teams in planning tracking and managing their work throughout the development process. Whether working on small or large projects Jira Software facilitates more effective collaboration improved productivity and the delivery of higher-quality software.
Cons
Enhancing mobile app functionality would boost user effectiveness enabling real-time chat or video conferencing while on the move.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Arnaldo
Information Technology and Services, 500+ employees
More than a year
“A must have for Scrum teams”
Pros
Jira stands out with a rich set of features out of the box. It provides multiple layers (Teams Projects) that support the organization of the entire company. These layers establish sufficient separation while ensuring the right integrations between different teams. Jira can be seamlessly integrated with the entire Atlassian universe including Bitbucket and Confluence. This integration allows users to place different parts of their project such as code backlog sprints and documentation in various designated spaces. Jira equips users with all the necessary tools to handle any Scrum or Canvas team with a particular advantage in utilizing Scrum. It also facilitates easy integration via code enabling the creation of creative automated build ticket systems.
Cons
Despite its suitability for companies Jira's pricing and the availability of free alternatives for small indie teams make it a less obvious choice. Opting for free options that don't restrict the number of members might be safer for low-budget teams.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Jira: Agile Board”
Pros
Jira offers considerable flexibility and features for tracking projects. Users can efficiently manage stories and epics enabling both future planning and real-time status monitoring.
Cons
Pulling data from JIRA to our database faced obstacles due to the absence of an advanced API model. Additional reporting features for the Kanban board would be a welcome addition.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Sam
Computer Software, 500+ employees
More than a year
“Super useful and we don't even pay for all the things we want.”
Pros
Jira excels in task management and workflow tracking with regular use in development teams. It simplifies breaking down large projects into smaller tasks and monitoring their progress.
Cons
Occasionally paying for a full upgrade is required even when only one feature is desired. For instance wanting the ability to hold pointing sessions and vote on tickets in Jira may necessitate an upgrade with more features than necessary.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“Good for project management”
Pros
Jira stands out as a highly versatile and powerful project management tool applicable to various purposes. Key features that distinguish Jira include robust task management capabilities seamless integration with a wide range of tools and services and powerful reporting and analytics tools for a better understanding of projects and teams.
Cons
Jira's potential complexity and overwhelming nature for new users are noted as negative aspects.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Easy to implement ready to go”
Pros
The best feature of Jira Software is its easy implementation especially in a cloud environment. It serves as a comprehensive all-in-one task and project management software.
Cons
The dashboard feature is considered not advanced and the pricing is perceived as somewhat high.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Godfrey
Food & Beverages, 11-50 employees
Less than a year
“It's Cost Effective and Useful”
Pros
Jira is both affordable and effective earning favor primarily for its simple user interface. Users appreciate the configurability that allows them to tailor Jira to their preferences recognizing that different approaches to work exist. Managing resources and workload becomes easy with Jira's reporting and resource management features. Creating custom workflows and rules is hassle-free and swift allowing the division of complex tasks into simpler ones while keeping everyone informed about project status and progress.
Cons
Understanding and setting up the software require patience and time. Post-update the software may exhibit occasional erratic behavior.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Most popular solution for companies”
Pros
In most companies Jira is a widely adopted tool with multiple variations of usage. Its integration capabilities with a variety of services enable users to extract maximum utility from it.
Cons
For smaller teams the perceived expense of Jira is seen as somewhat excessive and possibly overkill.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Bom”
Pros
The product is highly praised for its ease of use.
Cons
Addressing bugs in specific tools could significantly improve overall functionality.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than 6 months
“the one of the best planning implementing products to create a strong position on the market”
Pros
Jira proves instrumental in solving planning and implementation challenges saving time and effort. Notably users express appreciation for Jira's contribution to improved business performance through project implementation and development research features.
Cons
While there's not much to dislike the desire for more features colorful dashboards and a more attractive design is expressed to attract users and clients.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
clarence
Marketing and Advertising, 51-100 employees
More than a year
“Jira Review”
Pros
Utilizing a dashboard for queue visibility Jira enables task modifications ensuring teams quickly grasp the status.
Cons
Integration with other projects is a desired improvement for JIRA.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“"Review OF Jira""""”
Pros
One of Jira's standout features is its flexibility in workflow customization aligning with specific project management needs. Additionally Jira adeptly handles Agile project management supporting methodologies like Scrum and Kanban for simplified project planning monitoring and control.
Cons
No dislikes are reported for this software.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Roger
Internet, 11-50 employees
Less than 6 months
“Best software to keep track of development”
Pros
Jira's structured approach to ticket status and its integration with Zendesk offer a seamless workflow for working on tasks.
Cons
Suggesting a responsive left menu which could hide in a burger button is recommended when working on a ticket.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Godfrey
Food & Beverages, 11 - 50 employees
“Jira: Cost-Effective and Valuable”
Pros
Jira stands out as an affordable and effective solution, making it highly appealing. The user-friendly interface allows for easy customization to suit individual preferences, recognizing that everyone approaches their work differently. Jiras reporting and resource management features facilitate efficient management of resources and workloads. Custom workflows and rules can be created effortlessly, while keeping everyone informed about project status and progress enables the division of complex tasks into simpler ones.
Cons
A minor drawback is the initial learning curve and setup process, which requires patience and time. Additionally, there have been instances of unexpected behavior following software updates.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Ezeja
Information Technology and Services, 11-50 employees
Less than 6 months
“Great Task Management App”
Pros
Jira garners praise for its user-friendly interface with features like easy editing re-editing and cloning enhancing the overall user experience.
Cons
There are no concerns at all and even for users unfamiliar with such apps Jira is deemed easy to understand and use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Ease of Project management”
Pros
Effortlessly creating resources generating reports crafting stories tracking capacity and generating tasks are key strengths of Jira.
Cons
Improvements in report features and integration with other tools are suggested for enhancement.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8