Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

J
Jason

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0

A useful tool for project management

Pros

The softwares ease of use and the ability to create notifications and track task progress are standout features for me.

Cons

It would be helpful to prioritize certain tasks over others.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

S
Sakshi

Financial Services, 500+ employees

More than a year

4.0

JIRA - Most efficient tool for development

Pros

Ive been using JIRA for two years now and its the top tool for managing daily tasks in agile projects. The cloning feature is excellent allowing easy creation of new tickets. Various boards like kanban boards are helpful for work tracking.

Cons

JIRA doesnt have any major drawbacks but filters could be more userfriendly and there are occasional issues with uploading large files.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

8

Functionality

6

A
Anonymous

Not specified, 500+ employees

More than a year

5.0

Easy to use and my best friend for project management

Pros

As a project management tool Jira not only facilitates tracking task progress but also enables monitoring overall project objectives and goals in realtime providing valuable insights for efficient project management.

Cons

User experience could be more seamless often requiring frequent tab switching.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
shefali

Pharmaceuticals, 500+ employees

More than a year

5.0

love this product!!

Pros

Easy prioritization of highdemand items both for business and IT purposes enhances workflow management.

Cons

Setting up and utilizing dashboards in JIRA can sometimes be challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not specified, 101-500 employees

Less than a year

4.0

Jira - Great Development Tool

Pros

JIRAs userfriendly interface simplifies task tracking and progress monitoring enhancing overall productivity.

Cons

There isnt much to complain about although Jira can feel laggy at times and bugs need fixing for a better user experience.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

H
Hannah

Marketing and Advertising, 1-10 employees

Less than a year

5.0

Great for managing complex projects

Pros

Jira proves to be an incredibly robust tool for coordinating complex projects within teams. Its been instrumental in my experience especially when collaborating with remote teams ensuring clear visibility into tasks and team activities. Moreover its reporting capabilities are topnotch.

Cons

Jira may not be the most intuitive tool initially but once you become familiar with it it becomes quite useful.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

8

Functionality

10

D
Dominika

Arts and Crafts, 1-10 employees

Less than 6 months

3.0

If you love Agile, you will love Jira

Pros

While the task board is clear and easy to manage accessibility limitations can be frustrating necessitating requests for minor adjustments.

Cons

Managing tasks involves numerous steps and the abundance of additional tools and options can create chaos. Additionally Jira has removed the gamification effect from minor achievements and managing boards can be challenging for regular employees like myself with insufficient reminders and memos.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

8

Functionality

10

D
Dean

E-Learning, 11-50 employees

Less than a year

4.0

Time is Critical.

Pros

What I really appreciate about Jira is how it keeps me informed about the time spent by both myself and others in the production line as projects approach completion deadlines.

Cons

There are features in Jira that I dont use often Id like updated training to maximize their use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

N
Niccolo

Arts and Crafts, 1-10 employees

Less than 6 months

5.0

My software review

Pros

Its indispensable for staying organized and focused as a small business owner.

Cons

I have no issues with this software system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y
Yash

Computer Software, 1-10 employees

5.0

Great software for project management by Jira.

Pros

In my experience Jira is easy to use and effectively tracks project progress.

Cons

Its a great software for tracking projects and I havent encountered any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Meenu

Information Technology and Services, 500+ employees

Less than a year

5.0

Easy tool to manage tasks and projects

Pros

Ideal for agile teams Jira supports Scrum Kanban and other workflows offering a comprehensive project roadmap userfriendly interface costeffectiveness and even a mobile application.

Cons

After six months of use transitioning from TFS I havent encountered any significant drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

V
Viktor

Information Technology and Services, 500+ employees

Less than 6 months

5.0

Rough with the smooth

Pros

Jira ensures data visibility and serves as a single source of truth across organizational processes.

Cons

Integrating with JIRA can be complex and the onboarding process may be daunting for some users.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

10

J
Jibin

Information Technology and Services, 11-50 employees

Less than a year

4.0

Now Process/task management and progress tracking is Easy and efficient

Pros

JIRAs group creation feature facilitates task allocation and sharing while its querysharing capability expedites issue resolution. The availability of graphical representations aids in understanding progress effectively.

Cons

Since I started using it I havent found any dislikes. Its a very useful tool for tracking processes and planning. Team coordination is excellent enabling faster issue resolution.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

N
Neeta

Information Technology and Services, 500+ employees

More than a year

5.0

Great Project tracking tool.

Pros

It serves as an excellent tool for tracking various aspects of projects such as bugs task statuses and test cases.

Cons

So far my experience with it has been great and I dont have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Donnie

Hospitality, 1-10 employees

Less than 6 months

4.0

Jira Review

Pros

It streamlines order processing and logging requests and updates effectively.

Cons

The process of logging feedback is complicated and tedious.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S
Shahwar

Information Technology and Services, 101-500 employees

Less than a year

4.0

Best Productivity tool

Pros

Among Jiras features I particularly admire JQL (Jira Query Language) for its robust and fast data fetching capabilities. Its fully customizable and integrates well with other services. Kanban boards stand out as another favorite feature for tracking team planning and work progress. Integrating with CRM and Opsgenie further enhances its utility.

Cons

While many apps offer a dark mode Jira lacks this feature out of the box. Enhancing the user interface would be helpful. Occasionally it encounters intermittent bugs.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

K
Kiran

Information Technology and Services, 51-100 employees

Less than a year

5.0

Great tool for project management

Pros

The GUI is outstanding offering the best features for all projectrelated activities.

Cons

The platform needs regular updates and sometimes page changes are slow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Raghu

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

Valuable tool for managing things

Pros

Its fully customizable and straightforward to use. I appreciate being able to tailor it to suit each teams needs.

Cons

Sometimes there are too many options for simple sections making the product feel heavy.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A
Arijit

Banking, 500+ employees

More than a year

5.0

JIRA the saviour

Pros

With its simple UI and easy task organization Jira stands out as the best in the market.

Cons

There are no negatives its one of the best task tracking tools available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not specified, 500+ employees

More than a year

5.0

Task Managemet and Tracking

Pros

I personally struggle with managing Jira dashboards hoping for a more intuitive design.

Cons

Managing the dashboards in Jira can be challenging they should be more userfriendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10