Transportation/Trucking/Railroad, 500+ employees
Less than a year
“A useful tool for project management”
Pros
The softwares ease of use and the ability to create notifications and track task progress are standout features for me.
Cons
It would be helpful to prioritize certain tasks over others.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Financial Services, 500+ employees
More than a year
“JIRA - Most efficient tool for development”
Pros
Ive been using JIRA for two years now and its the top tool for managing daily tasks in agile projects. The cloning feature is excellent allowing easy creation of new tickets. Various boards like kanban boards are helpful for work tracking.
Cons
JIRA doesnt have any major drawbacks but filters could be more userfriendly and there are occasional issues with uploading large files.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
8
Functionality
6
Not specified, 500+ employees
More than a year
“Easy to use and my best friend for project management”
Pros
As a project management tool Jira not only facilitates tracking task progress but also enables monitoring overall project objectives and goals in realtime providing valuable insights for efficient project management.
Cons
User experience could be more seamless often requiring frequent tab switching.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pharmaceuticals, 500+ employees
More than a year
“love this product!!”
Pros
Easy prioritization of highdemand items both for business and IT purposes enhances workflow management.
Cons
Setting up and utilizing dashboards in JIRA can sometimes be challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not specified, 101-500 employees
Less than a year
“Jira - Great Development Tool”
Pros
JIRAs userfriendly interface simplifies task tracking and progress monitoring enhancing overall productivity.
Cons
There isnt much to complain about although Jira can feel laggy at times and bugs need fixing for a better user experience.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Marketing and Advertising, 1-10 employees
Less than a year
“Great for managing complex projects”
Pros
Jira proves to be an incredibly robust tool for coordinating complex projects within teams. Its been instrumental in my experience especially when collaborating with remote teams ensuring clear visibility into tasks and team activities. Moreover its reporting capabilities are topnotch.
Cons
Jira may not be the most intuitive tool initially but once you become familiar with it it becomes quite useful.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
10
Arts and Crafts, 1-10 employees
Less than 6 months
“If you love Agile, you will love Jira”
Pros
While the task board is clear and easy to manage accessibility limitations can be frustrating necessitating requests for minor adjustments.
Cons
Managing tasks involves numerous steps and the abundance of additional tools and options can create chaos. Additionally Jira has removed the gamification effect from minor achievements and managing boards can be challenging for regular employees like myself with insufficient reminders and memos.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
8
Functionality
10
E-Learning, 11-50 employees
Less than a year
“Time is Critical.”
Pros
What I really appreciate about Jira is how it keeps me informed about the time spent by both myself and others in the production line as projects approach completion deadlines.
Cons
There are features in Jira that I dont use often Id like updated training to maximize their use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Arts and Crafts, 1-10 employees
Less than 6 months
“My software review”
Pros
Its indispensable for staying organized and focused as a small business owner.
Cons
I have no issues with this software system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
“Great software for project management by Jira.”
Pros
In my experience Jira is easy to use and effectively tracks project progress.
Cons
Its a great software for tracking projects and I havent encountered any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“Easy tool to manage tasks and projects”
Pros
Ideal for agile teams Jira supports Scrum Kanban and other workflows offering a comprehensive project roadmap userfriendly interface costeffectiveness and even a mobile application.
Cons
After six months of use transitioning from TFS I havent encountered any significant drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Information Technology and Services, 500+ employees
Less than 6 months
“Rough with the smooth”
Pros
Jira ensures data visibility and serves as a single source of truth across organizational processes.
Cons
Integrating with JIRA can be complex and the onboarding process may be daunting for some users.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
10
Information Technology and Services, 11-50 employees
Less than a year
“Now Process/task management and progress tracking is Easy and efficient”
Pros
JIRAs group creation feature facilitates task allocation and sharing while its querysharing capability expedites issue resolution. The availability of graphical representations aids in understanding progress effectively.
Cons
Since I started using it I havent found any dislikes. Its a very useful tool for tracking processes and planning. Team coordination is excellent enabling faster issue resolution.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Information Technology and Services, 500+ employees
More than a year
“Great Project tracking tool.”
Pros
It serves as an excellent tool for tracking various aspects of projects such as bugs task statuses and test cases.
Cons
So far my experience with it has been great and I dont have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 1-10 employees
Less than 6 months
“Jira Review”
Pros
It streamlines order processing and logging requests and updates effectively.
Cons
The process of logging feedback is complicated and tedious.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 101-500 employees
Less than a year
“Best Productivity tool”
Pros
Among Jiras features I particularly admire JQL (Jira Query Language) for its robust and fast data fetching capabilities. Its fully customizable and integrates well with other services. Kanban boards stand out as another favorite feature for tracking team planning and work progress. Integrating with CRM and Opsgenie further enhances its utility.
Cons
While many apps offer a dark mode Jira lacks this feature out of the box. Enhancing the user interface would be helpful. Occasionally it encounters intermittent bugs.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Information Technology and Services, 51-100 employees
Less than a year
“Great tool for project management”
Pros
The GUI is outstanding offering the best features for all projectrelated activities.
Cons
The platform needs regular updates and sometimes page changes are slow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 51-100 employees
Less than 6 months
“Valuable tool for managing things”
Pros
Its fully customizable and straightforward to use. I appreciate being able to tailor it to suit each teams needs.
Cons
Sometimes there are too many options for simple sections making the product feel heavy.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Banking, 500+ employees
More than a year
“JIRA the saviour”
Pros
With its simple UI and easy task organization Jira stands out as the best in the market.
Cons
There are no negatives its one of the best task tracking tools available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not specified, 500+ employees
More than a year
“Task Managemet and Tracking”
Pros
I personally struggle with managing Jira dashboards hoping for a more intuitive design.
Cons
Managing the dashboards in Jira can be challenging they should be more userfriendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10