Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

T

Teddy

Research, 500+ employees

More than a year

5.0
January 2023

Review on Jira

Pros

Jira's intuitive interface facilitates easy task and project management for users of varying expertise levels complemented by numerous add-ons and integrations.

Cons

Jira's potential overwhelming nature with multiple projects is acknowledged but it becomes manageable with experience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

I

Ifeanyi

Information Technology and Services, 11-50 employees

More than a year

5.0
January 2023

Jira functionality

Pros

Jira enables comprehensive tracking of entire projects and products including backlog refinement and progress monitoring for distributed teams.

Cons

Recognizing the need for formal training to learn the basics the initial difficulty in navigating various functions is noted.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

More than a year

4.0
January 2023

I recommend to all entrepreneurs this wonderful program

Pros

Jira Software stands out as a potent project management tool offering numerous advantages to teams and organizations. One of its key strengths lies in its flexibility and customization options. Users can create custom workflows issue types and fields tailoring the tool to specific needs and processes. This customization fosters increased efficiency productivity and improved project outcomes. Another significant advantage is Jira's robust reporting and analytics capabilities. Providing a range of built-in reports and dashboards teams can customize data display for relevance aiding in identifying areas for improvement tracking progress and making informed data-driven decisions. Supporting Agile methodologies Jira Software is an ideal choice for Agile teams practicing Scrum or Kanban. Features like backlog management sprint planning and burndown charts assist Agile teams in staying organized and focused on delivering value to customers.

Cons

Mastery of normal usage takes time and there's a need for improved communication methods with work teams.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

R

Rand

Computer Software, 500+ employees

More than a year

5.0
January 2023

Easy to use

Pros

Jira Software offers a comprehensive set of task management features enabling teams to plan track and manage work efficiently throughout the development process. Whether working on small or large projects Jira Software promotes effective collaboration improved productivity and the delivery of high-quality software.

Cons

Role-related challenges sometimes hinder certain actions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Meghna

E-Learning, 1-10 employees

More than a year

5.0
January 2023

A must have for any project execution

Pros

Jira boasts numerous out-of-the-box features supporting efficient project management. As a team member involved in multiple projects Jira facilitates seamless task handling making tasks' closing updating and editing user-friendly. It provides a hassle-free way to receive updates from other teams contributing to overall efficiency in day-to-day tasks.

Cons

Jira presents no discernible drawbacks; the experience of using this product is thoroughly positive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

3.0
January 2023

great for spftware development

Pros

Jira demonstrates excellence in holding all tasks seamless navigation between boards and backlogs and effective 3rd party integration. This interconnectedness enhances the overall experience for users.

Cons

Integrative improvements extending beyond third-party tools are desired. The automatic transformation of URLs into text previews in the comment box is beneficial. Enhancements to settings for improved tracking are suggested.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

7

Functionality

6

A

Akshay

Telecommunications, 500+ employees

More than a year

5.0
January 2023

Easy to track the status of the sprint activities

Pros

Jira Software ensures the smooth progression of tasks through various stages from backlog to completion fostering efficient task management.

Cons

Task completion time tracking exhibits inaccuracies.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

4.0
January 2023

project management is easy now

Pros

Highly useful for ticket and notes generation Jira plays a crucial role in managing work among developers.

Cons

The absence of an inherent timeline for progress checks is a notable observation.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
January 2023

Jira review

Pros

Jira excels in time management scheduling and usability providing robust features for these essential aspects of project management.

Cons

Effective utilization of certain features like notifications is inconsistent.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

10

C

Catherine

Outsourcing/Offshoring, 500+ employees

More than a year

5.0
January 2023

My Review for Jira

Pros

Its effectiveness in tracking issues and maintaining a history of experienced issues contributes significantly to streamlined project management.

Cons

Despite its richness in features and information our usage remains confined to IT Help.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

E

Elias

Automotive, 51-100 employees

Less than 6 months

5.0
January 2023

Boost productivity

Pros

Jira emerges as an easy yet effective tool for keeping teams together promoting information sharing and creating efficient workflows that genuinely work.

Cons

Initial complexity with a somewhat "engineering" focus is mitigated by provided guidelines making it easy to comprehend.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A

Aries

Automotive, 1-10 employees

Less than a year

4.0
January 2023

Jira User Review

Pros

The workflow template in Jira especially beneficial for first-time users significantly eases their workload and proves highly intuitive.

Cons

The overall interface appears tailored for advanced technical users potentially causing intimidation for some users.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
January 2023

It is best for task management

Pros

Jira stands out as one of the best tools for tracking assigned work providing valuable insights into colleagues' tasks future development and priority levels.

Cons

There are no specific dislikes about Jira.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

A

Anish

Information Technology and Services, 11-50 employees

More than a year

4.0
January 2023

Best Task Management Tool

Pros

Jira by Atlassian proves to be a well-built tool for project and task management. Its seamless communication with team members bridges communication gaps and ensures regular updates.

Cons

Jira by Atlassian demands an adaptation period due to its distinctive user interface compared to standard project management tools.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

10

VT

Ville Thomas

Aviation & Aerospace, 500+ employees

More than a year

4.0
January 2023

Review for Jira

Pros

Jira enhances collaboration and communication among team members offers increased visibility into project progress and status easily identifies and tracks issues and bugs supports agile development methodologies and provides customizable workflows and reporting capabilities. Additionally it integrates seamlessly with other tools and services.

Cons

Tracking multiple projects across different tabs can be somewhat challenging at times.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

S

Samuel

Information Technology and Services, 500+ employees

More than a year

5.0
January 2023

Jira software review

Pros

Exceptionally efficient as a project management tool Jira impresses with its amazing integration capabilities outstanding configuration management and installation.

Cons

While the system generally lacks major flaws there is a minor issue with refresh time that could be addressed by the Jira technical team.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P

Parth

Staffing and Recruiting, 51-100 employees

More than a year

5.0
January 2023

A useful tool for managing projects and issues in real time

Pros

Jira proves critical for coordinating software development operations featuring a commendable dashboard for presenting team items applying filters on intake tickets and allowing real-time progress comments from developers. Its combination of key features caters to beginners and appeals to commercial settings with its advanced choices.

Cons

Although Jira's query language is robust it demands uncommon skills especially among Scrum managers. The abundance of modifying options may lead to a cluttered feel at times. The web interface could see improvement and the user-friendliness of using JQL queries to detect bugs via search criteria might be enhanced.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

R

Rahul

Financial Services, 500+ employees

More than a year

5.0
January 2023

Just the apt project management tool!

Pros

JIRA proves indispensable with features like issue management task automation and backlog management. Its capacity to seamlessly handle a vast volume of work while generating management reports and easy integration supported by a dedicated support team sets it apart.

Cons

No specific aspects come to mind. However for beginners using the tool for the first time clarity might be improved with the inclusion of a user guide from JIRA.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Shivam

Information Technology and Services, 11-50 employees

Less than a year

4.0
January 2023

The Best software to track all of your projects

Pros

A noteworthy feature of Jira is its ability to trigger email notifications when a ticket is assigned as immediate highlighting a favored aspect of this software.

Cons

The absence of a feature to repeatedly send notifications for tickets marked as immediate is noted.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

S

Saad

Legal Services, 11-50 employees

Less than a year

5.0
January 2023

This web is too god and easy to use

Pros

An excellent feature is the timeliness and user-friendly interface of this website.

Cons

My perception of this website consistently remains positive; I currently don't identify any downsides as it reliably delivers good performance.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10