Not specified, 1-10 employees
Less than a year
“Intuitive Tool for Bug Fixing and Task Management”
Pros
While Jira is userfriendly theres room for improvement in its customization options and template building.
Cons
Customizing templates isnt straightforward.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Computer Software, 500+ employees
More than a year
“Jira gets the job done, but will be better with a dark mode”
Pros
JIRA excels at tracking and managing issues throughout the software development lifecycle.
Cons
Its disappointing that theres still no dark mode available in the Cloud or onpremises offerings.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
4
Functionality
3
Computer Software, 500+ employees
More than a year
“Go to for my everyday project management”
Pros
Integrating with various tools like Bitbucket documentation deployment pipelines and effort estimation aids collaboration across diverse teams.
Cons
Improvements are needed in data migration across versions as it can be timeconsuming and prone to errors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“Jira - user review”
Pros
The dashboard feature in Jira is exceptional offering shared project tracking for both users and clients thereby enhancing project visibility.
Cons
The mobile versions performance is subpar and could use improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
E-Learning, 1-10 employees
More than a year
“Jira full of funcitonality but can also be complex”
Pros
Renowned for its extensive features Jira remains highly customizable for various team needs whether following Scrum or Kanban methodologies.
Cons
Due to its extensive functionality JIRA may present a learning curve for new team members. Its interface could benefit from improved intuitiveness.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Not specified, 51-100 employees
Less than a year
“In depth project management tool”
Pros
Jiras time logging feature facilitates project planning by providing insights into task durations while its task assignment functionality streamlines workflow management on Kanban boards.
Cons
JIRAs effectiveness heavily relies on user input quality. Exporting data and integrating with other platforms may pose challenges.
Rating Distribution
Ease of use
10
Value for money
4
Customer Support
10
Functionality
8
Not specified, 51-100 employees
Less than a year
“Manage timelines for tasks and projects”
Pros
The user interface of Jira stands out for me fostering better collaboration among team members and streamlining project management tasks.
Cons
After some trial I realized that Jira is a bit pricey.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Not specified, 1-10 employees
Less than a year
“Easy to use task management software”
Pros
I find this project management software incredibly userfriendly.
Cons
In my experience the free tier or trial version has significant limitations prompting you to subscribe sooner than anticipated.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 100-499 employees
“Quick and stable!”
Pros
Its tremendously strong, quick, and stable, and it enables easy customization. The support is also quite helpful and knowledgeable.
Cons
I wish you could remark on particular comments within a JIRA ticket as you can in Microsoft Teams.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Information Technology and Services, 500+ employees
More than a year
“JIRA Usage Survey”
Pros
It offers a straightforward workflow and efficient task management system.
Cons
Ive noticed that all tasks are categorized as issues within the tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Computer Software, 1-10 employees
Less than a year
“Have you tried this Product”
Pros
Its a commendable product with a clean interface design that isnt overly complex. Jiras value is enhanced by its seamless integration with various Atlassian tools.
Cons
Its easy to become reliant on it and try to include everything in JIRA.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Get Agile with JIRA”
Pros
I am an Automation QA Engineer and Jira proves invaluable from project requirement analysis to production release. Its impressive user interface along with features like test case creation execution tracking and bug reporting streamlines the entire testing process.
Cons
Improved thirdparty software integration would enhance tracking capabilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 101-500 employees
More than a year
“The standard for agile sprints”
Pros
Like other project management tools sometimes the focus shifts more to moving cards than solving issues but this isnt unique to Jira.
Cons
Like other project management tools theres a risk of being overly focused on moving cards rather than addressing underlying issues though this isnt unique.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Not specified, 1-10 employees
Less than 6 months
“Jira Software”
Pros
JIRA is intuitive robust and comprehensive offering plenty of features for diverse needs.
Cons
Configurations can be a bit confusing especially for beginners.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not specified, 101-500 employees
More than a year
“Jira, a nice tools, but not perfect”
Pros
Setting up project tracking in Jira is straightforward with its powerful features allowing for customizable workflows and seamless organization of projects.
Cons
JIRA isnt optimal for comprehensive project planning or Gantt charts often necessitating expensive plugins to compensate.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
10
Not specified, 51-100 employees
Less than a year
“Good stable piece of software”
Pros
The abundance of options and integrations in Jira allows for tailored customization ensuring alignment with specific organizational needs.
Cons
JIRAs UI is its weakest aspect lacking modern aesthetics and feeling cluttered. However it remains manageable.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Civil Engineering, 500+ employees
Less than a year
“Excellent comparative advantages for a project management tool”
Pros
Jiras robust features availability options and integration capabilities with platforms like Slack and Microsoft Teams make it a powerful software solution. The provision of a free version analysis dashboards and enhanced team organization further solidify its value proposition.
Cons
Access to advanced features and services is limited to premium versions which include access to archives data connectors for enterprises sandbox and delivery channels.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Computer Software, 500+ employees
Less than a year
“Great agile project management tool with clean interface”
Pros
Its a widely adopted tool across various companies. Once you familiarize yourself with the interface which only requires onetime understanding theres a plethora of customization options available to tailor it to each companys needs. It provides insightful data down to the individual task level.
Cons
As the tool constantly introduces new features one must remain focused on ongoing learning. It does take time to grasp initially.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Events Services, 51-100 employees
Less than a year
“Jira thee best for Scrum”
Pros
Highly integrated with Scrum methodologies it enables comprehensive management of all aspects related to app design.
Cons
At times it can be confusing due to the multitude of functionalities.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Computer Software, 500+ employees
More than a year
“jira review”
Pros
In my view Jira is the most userfriendly tool for managing tasks tracking project progress and monitoring project hours.
Cons
Modifying logged hours can be tricky theres no option to delete hours for a different date range.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10