Health, Wellness and Fitness, 500+ employees
Less than 6 months
“Jira is the must to have to your project”
Pros
Jira serves as the platform for monitoring your development lifecycle.
Cons
The new Jira UI is somewhat confusing compared to the old one.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Oil & Energy, 101-500 employees
More than a year
“Jira review”
Pros
Raising tickets in Jira streamlines the process of requesting staff support.
Cons
It significantly streamlines our work by allowing us to raise tickets.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Computer Software, 1-10 employees
More than a year
“Versatile and loaded of features for any project workflow”
Pros
Planning tasks and tracking progress is effortless with Jira especially for daily SCRUM meetings where it has consistently proven reliable.
Cons
Setting up workflows and webhooks is often tedious.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
6
Banking, 51-100 employees
Less than a year
“Good project manager”
Pros
Jira boasts excellent project management features and facilitates efficient task scheduling.
Cons
While JIRA has no major flaws enhancing the user experience could further elevate its usability.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Marketing and Advertising, 11-50 employees
More than a year
“Complete project and support tickets management tool”
Pros
JIRA proves to be a robust tool particularly suitable for managing complex workflows efficiently.
Cons
It may pose a challenge for inexperienced users initially.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
Telecommunications, 500+ employees
More than a year
“Jira make ease your scrum management”
Pros
In my experience I find this software easy to grasp; it offers a visual representation of multiple scrum teams which proves invaluable for overseeing scrum of scrum meetings effectively.
Cons
Integrating with the Jenkins pipeline posed some challenges but I received support from Atlassian to overcome them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Health, Wellness and Fitness, 51-100 employees
Less than a year
“Daily Sprint review in Agile Methadology during Software life cycle”
Pros
Jira offers numerous perspectives facilitating task management within our project. Particularly the Kanban board feature is highly efficient for swiftly organizing tasks.
Cons
Renaming categories and statuses in Jira can be quite complex.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
Not specified, 500+ employees
More than a year
“Jira - performs best for project management”
Pros
Its quality features and minimal software bugs make it a reliable choice.
Cons
Theres limited flexibility in customizing options within the tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer Games, 1-10 employees
“Jira for all”
Pros
The way Jira visualizes tasks and bugs is unique and attentiongrabbing aiding in maintaining focus. Moreover its dashboard feature offers valuable longterm insights.
Cons
The comment sections are becoming more robust which is beneficial for productivity.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Not specified, 101-500 employees
More than a year
“Good software that does the job well”
Pros
The ease of updating and providing feedback on specific tasks is the most valuable aspect of Jira.
Cons
The dashboard layout could be more intuitive.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Financial Services, 11-50 employees
More than a year
“A open box to find what you need”
Pros
Jiras customization options are both its greatest strength and weakness as extensive configurations are necessary for optimal use.
Cons
Customization can be complex as configurations are isolated requiring attention to detail for a successful deployment.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Human Resources, 1-10 employees
“Nice and simple!”
Pros
It allows simultaneous monitoring of task progress.
Cons
Theres occasional confusion within the team between completed and pending tasks.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Computer & Network Security, 11-50 employees
Less than a year
“Jira review”
Pros
Utilizing Jira streamlines project management tasks thanks to its effectiveness and ease of customization.
Cons
While my overall experience with JIRA has been positive theres room for improvement in customer service support.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
10
Functionality
8
Not specified, 500+ employees
Less than 6 months
“Works for tracking/ managing projects”
Pros
Being a Jira user for over a year, I appreciate how it facilitates task tracking and management allowing seamless communication with the team and stakeholders through features like @ mentions and document attachments.
Cons
While it may not be visually appealing or highly intuitive Jira gets the job done.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Writing and Editing, 1-10 employees
More than a year
“A product for all your needs in Project Management”
Pros
Its my preferred option for managing and tracking all project activities due to its simplicity and effectiveness.
Cons
For a midrange company the product can be a bit expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Consumer Services, 500+ employees
More than a year
“In teams, jIRA is used to organize and automate collaboration.”
Pros
JIRA is a highly versatile system capable of mapping even the most complex tasks without programming. Its workflow functions roles and rights management ensure smooth task execution. Integration with other team tools further enhances its utility.
Cons
Sometimes its challenging to grasp the full complexity of a solution due to the overwhelming amount of information. A more optimized search function would be advantageous. It often requires numerous AddOns to fully round out its capabilities and the associated costs should not be overlooked. Additionally my inbox gets inundated with emails.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 500+ employees
Less than a year
“Jira review”
Pros
Managing all projects on a single page is convenient with easy navigation.
Cons
It can be challenging to locate certain fields within Jira.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Ticket management”
Pros
Personally I havent encountered any specific issues with Jira so I cant provide any negative feedback.
Cons
I havent encountered any specific problems or concerns so I cant provide feedback in this regard.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Translation and Localization, 1-10 employees
More than a year
“Good application for project planning”
Pros
Its agilestyle workflow and range of features cater to various tasks.
Cons
Understanding and deploying the software can be challenging due to its extensive features.
Rating Distribution
Ease of use
4
Value for money
10
Customer Support
6
Functionality
4
Not specified, 500+ employees
Less than a year
“Good tracking Tool for project management and delivery”
Pros
Its userfriendly design simplifies task management and tracking enhancing overall workflow efficiency.
Cons
Currently I dont have any specific suggestions for improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8