Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

H

Hina

Management Consulting, 101-500 employees

More than a year

5.0
January 2023

A Highly Effective Tool for Project Management and Collaboration

Pros

JIRA stands out for its user-friendly interface and adaptability to different projects or workflows. It fosters collaboration among team members ensuring seamless progress tracking and task management. Furthermore its integration capability with other tools enhances report creation and overall project and task efficiency.

Cons

The primary challenge with JIRA lies in its intricate system and the associated learning curve for its usage. This complexity can be overwhelming for users unfamiliar with the system requiring substantial time for effective utilization. Moreover the system's cost may pose a barrier for smaller organizations.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

J

Jahnvi

Computer Software, 101-500 employees

Less than 6 months

5.0
January 2023

Great for Dashboard Management

Pros

This software consistently aids in managing my workflow effectively.

Cons

While the UI stands out it would benefit from frequent updates.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Mario

Telecommunications, 11-50 employees

More than a year

4.0
January 2023

Best software

Pros

Over an extended period of use this software proves to be straightforward and beneficial for our company.

Cons

A tool for managing and recording hours is something we wish we had.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

6

S

Sayam

Information Technology and Services, 11-50 employees

More than a year

4.0
January 2023

JIRA Manage Projects at ease

Pros

Jira's simplicity and user-friendly interface empower swift user operation. Serving as a ticket tracking system and aiding Sprint management in Project Roadmaps Jira has been instrumental. Seamless integration of various apps further adds to its utility.

Cons

Inclusion of features like planning vs. actual working charts for older sprints would be beneficial for measuring story points of specific users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

B

Balaji

Civil Engineering, 11-50 employees

Less than a year

4.0
January 2023

jira makes like lighter and better

Pros

The product boasts excellent features and a user-friendly interface contributing to our high satisfaction.

Cons

The software is highly likable and currently meets my usage needs.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
January 2023

Absolutely great PM tool

Pros

With 3-3 years of use the exceptional management provided by Jira especially in project management is truly commendable.

Cons

The absence of built-in time tracking a critical requirement is a notable drawback.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

J

Jerome

Consumer Services, 500+ employees

More than a year

5.0
January 2023

Jira

Pros

Jira software proves highly useful enabling tracking measurement and collaborative work. We envision increased project efficiency with further enhancements to this platform.

Cons

It would be advantageous if this platform or software could be made visible or accessible on mobile devices.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

A

Amr

Banking, 500+ employees

More than a year

5.0
January 2023

A powerful project management tool

Pros

The commendable features include customizable workflows and an intuitive interface facilitating easy organization tracking and prioritization of work for teams of any size.

Cons

The extensive feature set encompassing issue tracking agile boards and reporting establishes it as a robust tool for effective project management. Seamless integration with other tools like Confluence and Trello further enhances its appeal for teams employing multiple tools.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
January 2023

Jira the task management platform for professionals

Pros

JIRA's task management between projects coupled with dashboards offering insights across projects remains a critical factor that has kept us loyal for years particularly for our weekly sprints.

Cons

Speed is a drawback especially when there's a desire to swiftly edit and move tasks within sprints.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
January 2023

Jira5

Pros

Renowned for project management and issue tracking JIRA stands out with its versatile features and customizable integrations. Its user-friendly nature caters to both technical and non-technical team members backed by a supportive user community.

Cons

Potential drawbacks include high costs for large teams overwhelming features for small teams and customization challenges requiring substantial setup time. Performance issues may arise with a large number of issues or users.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

R

recep

Information Technology and Services, 500+ employees

More than a year

4.0
January 2023

Jira

Pros

A beneficial software for development providing easy and convenient processing and tracking of bugs or improvements.

Cons

I hold no negative sentiments toward this software.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

S

Sadi

Research, 500+ employees

Less than 6 months

5.0
January 2023

Active user review

Pros

Jira's flexibility and customization options along with its user-friendly interface make it a preferred choice for various projects and workflows. The wide range of integrations further adds to its appeal.

Cons

While I haven't encountered significant issues with Jira some colleagues find the learning curve steep necessitating time to fully grasp all features. Certain advanced features might require additional plugins incurring extra costs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

S

Sahil

Staffing and Recruiting, 101-500 employees

More than a year

5.0
January 2023

Must have tool for Project Management.

Pros

Jira plays a pivotal role in tracking and managing tasks through customizable dashboards. It facilitates collaboration scheduling and deadline setting with seamless integration options for other management tools and systems.

Cons

Initial setup complexity is a challenge for businesses new to these tools. However no negative issues within the application itself once familiarity is gained.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Sonal

Consumer Services, 500+ employees

More than a year

4.0
January 2023

Innovation champ

Pros

Jira serves as our go-to platform for raising new features for software. Its detailed and informative structure allows proper and timely assessments by approvers fostering collaboration and effective tracking.

Cons

The high technicality makes it challenging for a new user to independently handle.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
January 2023

JIRA helps your teams improve their velocity

Pros

As the top Agile/Kanban tool for our teams JIRA excels in tracking work progress. Its ease of linking to other issues or features adds to its usability especially during stand-up meetings.

Cons

Its cost especially when fully utilized with other Atlassian products and challenges in interoperability with software beyond Atlassian's products are noted concerns.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
January 2023

jira is best for monitor reports

Pros

Noteworthy for customizable workflows and a user-friendly interface.

Cons

I don't have any specified dislikes about this software; in my opinion it's the best for anyone who wants to track activities.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Subash

Civic & Social Organization, 1-10 employees

5.0
January 2023

Jira is an effective application for organizing and monitoring activities and projects.

Pros

Jira stands as an effective application for organizing and monitoring activities and projects. Its versatility with a wide range of features and customization choices makes it suitable for teams of all sizes across various sectors.

Cons

The user-friendly interface facilitates easy navigation and organization. Its adaptability is enhanced by interacting seamlessly with other programs like Slack and Google Drive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Y

Yousef

Financial Services, 1-10 employees

More than a year

4.0
January 2023

Jira the review

Pros

The program's advantages lie in its user-friendly nature and the multitude of services it offers including project and task management.

Cons

An occasional drawback is the program making mistakes in project management and improvements in this aspect are hoped for.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

A

Akshay

Banking, 500+ employees

More than a year

5.0
January 2023

Collaborative tool and integrates well

Pros

Jira's extensive integrations spanning tools like GitLab Slack email Google Docs etc. contribute to its ubiquity. The ability to establish projects teams and sprints each managing its duties independently is a valuable feature.

Cons

Jira might require time for new users to learn but the availability of numerous video lessons and documentation aids in expediting the setup process. A notable deficiency is the absence of a crucial capability, risk assessment.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

D

Dimitri

Media Production, 500+ employees

More than a year

5.0
January 2023

Jira as ticketing system

Pros

Jira proves to be an invaluable tool functioning adeptly as a ticketing system. It is incorporated into daily workflows offering an efficient means to track ticket progress statuses and overall project advancement.

Cons

Commencing work on Jira may present a challenge for novices. The inclusion of video guides with manuals would enhance the user experience.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10