Telecommunications, 500+ employees
Less than a year
“Loved it”
Pros
JIRA provides a seamless workflow experience fostering effective business collaboration.
Cons
Managing tasks within Jiras complex user interface can be difficult.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 101-500 employees
Less than a year
“Jira is synonymous for bug tracking now!”
Pros
During my tenure at my previous company I found the product to be exceptionally easy to adopt and intuitive to navigate. The filtering capabilities were robust and it seamlessly integrated with automation scripts. We utilized it extensively for automating the filing of JIRA tickets.
Cons
Overall I havent faced any significant issues. However refining certain aspects of the UI could help reduce clutter.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Health, Wellness and Fitness, 500+ employees
Less than a year
“Good workflow and tracking tool for support tickets”
Pros
Its integration with Slack and email ensures seamless communication and progress tracking for all involved parties facilitating swift resolution. The option to link or group tickets adds to its utility.
Cons
Occasionally theres an overwhelming number of notifications from ticket updates some of which arent relevant to me as an end user.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not specified, 1-10 employees
Less than 6 months
“Jira Review”
Pros
I appreciate its effectiveness in project planning.
Cons
At times it appears to load slowly or it might just be on my end.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 51-100 employees
Less than 6 months
“Must needed software for well managed delivery”
Pros
The standout feature for me is story pointing providing a more effective method to define story weightage compared to estimating in days.
Cons
The UI isnt particularly intuitive. Theres room for improvement to make it more userfriendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“Jira in my everyday”
Pros
Jira assists me in managing my projects and keeping track of my teams workload efficiently.
Cons
Managing multiple tickets can be cumbersome.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
3
Not specified, 1-10 employees
Less than 6 months
“ease of use”
Pros
The interface is extremely straightforward making tasks easy to accomplish.
Cons
There were some tools missing from the software.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Investment Management, 500+ employees
Less than a year
“Easy to use but visualisation is not great”
Pros
From my experience Jira makes tracking time and managing tasks easier although theres room for improvement in time tracking accuracy.
Cons
The visualization of time spent and tracking on each story could improve affecting the sprints accuracy.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Banking, 500+ employees
Less than a year
“A ticketing system that is extremely convenient”
Pros
While Jira is generally great excessive comment notifications can be overwhelming and extracting ticket numbers can be tedious.
Cons
When there are many comments on a ticket the emails can become overwhelming and obtaining ticket numbers should be easier.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
4
Computer Software, 1-10 employees
More than a year
“jira rice”
Pros
If software were food JIRA would be like rice a staple. Its easy to use and intuitive.
Cons
While there are freemium alternatives to Atlassian the premium version remains preferable for professionals.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Services, 51-100 employees
Less than a year
“Pros and Cons of the JIRA”
Pros
JIRA is efficient for sprint planning and tracking release statuses.
Cons
Theres a lack of comprehensive study material to master the JIRA board. Some still prefer using Excel sheets for project planning due to its complexity and cost.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
6
Information Technology and Services, 51-100 employees
More than a year
“Amazing application for project management/tracking”
Pros
Its highly favored among IT professionals for its bug and story tracking capabilities facilitating efficient task assignment.
Cons
Separating stories and bugs lists would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Not specified, 500+ employees
More than a year
“Best Project Management software”
Pros
Jira encompasses all necessary features for comprehensive project and task management from customizable dashboards to task prioritization and team coordination.
Cons
Occasionally creating subtasks within tasks can be cumbersome and frustrating.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 11-50 employees
Less than 6 months
“Very easy to use!”
Pros
With its userfriendly interface Jira simplifies task tracking making it my preferred tool for managing work.
Cons
While JIRAs interface is generally effective occasional bugs may impact user experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not specified, 500+ employees
More than a year
“Just the way to go”
Pros
The userfriendly interface of JIRA makes team task tracking incredibly easy and efficient.
Cons
Setting up large projects with numerous tasks could be more userfriendly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 101-500 employees
More than a year
“Desmond review”
Pros
The centralized nature of Jira allows me to stay updated on project statuses manage daily tasks efficiently and share data with the team effortlessly.
Cons
Implementing alerts or popups to remind of pending tasks would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 1-10 employees
Less than a year
“bug fixing for management project apps”
Pros
It serves as an effective management system for planning the work of my company.
Cons
The project management feature is userfriendly.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Logistics and Supply Chain, 500+ employees
Less than a year
“Excellent service”
Pros
I find it quite straightforward to track tickets and resolve issues promptly using Jira.
Cons
Up to now I havent faced any issues everything runs smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 51-100 employees
More than a year
“Jira makes project planning easy”
Pros
Jira is the ultimate application for managing employees projects tasks and scheduling. Having used it for over 2 years Im extremely satisfied with its features.
Cons
Its a bit complex for new users at first but it becomes easier with familiarity. The documentation is helpful but it takes time to read and apply all the features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 500+ employees
More than a year
“A perfect application for project management”
Pros
Adding tools like table columns and rows in task descriptions can be challenging but overall Jira has no significant drawbacks.
Cons
Adding tools like table columns and rows in the task description is still challenging however as a developer I havent encountered any other cons.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8