Telecommunications, 101-500 employees
Less than 6 months
“Manage all aspects of a project in one place”
Pros
Jira offers versatile standard templates that can be easily customized to suit specific project needs fostering seamless collaboration and project visibility within teams.
Cons
While it excels in software development projects it may not be as suitable for managing other project types requiring significant time investment to learn.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Internet, 11-50 employees
More than a year
“Must have for mid to large teams and/or parallel developments”
Pros
Jira stands out as one of the most versatile management tools offering ease of use and robust features for contributors managers and administrators alike.
Cons
JIRA is best suited for medium to largescale projects with multiple teams. Smaller projects may find its extensive features overwhelming.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“So far the best project management, tracking and bugs reporting, tracking tool.”
Pros
The intuitive interface of Jira and its compatibility with various thirdparty integrations enhance usability and functionality.
Cons
Initial setup can be cumbersome and direct communication with other team members is lacking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Marketing and Advertising, 50-99 employees
“JIRA makes it easier for us.”
Pros
Jira makes managing a team a breeze, allowing each developer to remain on top of their duties and keep track of what theyre doing
Cons
If youre just getting started, the cheap is quite appealing, but the intricacy will kill you.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Automotive, 101-500 employees
“Good project management software”
Pros
Deploying and starting with this product is straightforward. Its userfriendly making it easy to navigate and operate with its intuitive interface.
Cons
While the product itself is excellent with no design or technical flaws the pricing could be more competitive. Given the competition in this market space Jira might not be suitable unless you have a higher budget.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer & Network Security, 11-50 employees
Less than 6 months
“Jira”
Pros
One of the aspects I appreciate most about Jira is its role in fostering the development of new ideas within our organization.
Cons
Theres nothing about Jira that I dislike.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“File a Jira”
Pros
The ability to comment in documents upon receiving responses from the group working on my issue greatly enhances collaboration.
Cons
I havent encountered any issues its easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer Software, 51-100 employees
More than a year
“Great for cross-communication”
Pros
As I am not from an engineering background having access to Jira keeps me informed about engineering developments ensuring clean communication across the company. Its integration within the Atlassian ecosystem further enhances its value.
Cons
I genuinely cant think of anything I dislike about Jira.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“Great app for project management!”
Pros
This featurerich tool allows comprehensive tracking of all project aspects.
Cons
Providing demos could enhance the tools userfriendliness.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Sports, 1-10 employees
Less than a year
“Great software”
Pros
Jira is very userfriendly and packed with numerous features.
Cons
Overall I dont have many complaints. Thanks Jira team!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not specified, 101-500 employees
Less than 6 months
“A complete but sometime difficult to use”
Pros
It greatly aids in organizing our daily tasks and facilitates team task sharing with its numerous integrations.
Cons
Properly prioritizing buttons could make handling workflows and tasks less challenging.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
4
Staffing and Recruiting, 101-500 employees
Less than 6 months
“Jira tool”
Pros
Its highly beneficial for scheduling processes although managing it can be timeconsuming it remains userfriendly.
Cons
I have no negative opinions about this tool. Im looking forward to the next version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not specified, 500+ employees
More than a year
“User review”
Pros
Bug reporting and Agile model implementation are some of the standout features of Jira.
Cons
Overall its an awesome project management tool without any significant issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Devices, 500+ employees
More than a year
“Overall great product, recommend to all teams, some room for improvement”
Pros
The capability to work with my team and share files is great and I find the project tracking useful.
Cons
At times I face difficulties when loading or adding images to a project space.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Defense & Space, 500+ employees
Less than 6 months
“Great piece of software”
Pros
Transitioning to JIRA has improved our workflow significantly.
Cons
While the home dashboard is good it can feel a bit cluttered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Not specified, 500+ employees
Less than a year
“Jira is popular tool for project management”
Pros
Jiras extensive features greatly contribute to enhanced project development.
Cons
Dashboard loading times can occasionally be lengthy and autorefresh functionality is absent requiring manual refreshes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Accounting, 11-50 employees
More than a year
“Jira service desk for IT departments”
Pros
Setting up and managing tasks with Jira Service Desk is seamless especially with its integration with Slack for automatic task creation.
Cons
JIRAs pricing may pose a barrier for some users particularly smaller organizations.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Consumer Goods, 101-500 employees
Less than a year
“Jira Review for Internal Task Requests and Communication.”
Pros
Its efficiency in task submission and interteam communication within organizations is commendable.
Cons
Interface updates could enhance the overall user experience with JIRA.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Education Management, 500+ employees
Less than 6 months
“best software to manage all kind of process in the project”
Pros
JIRAs provision of templates facilitates the development of customized workflows enhancing our productivity.
Cons
The softwares cost can be prohibitive especially for smaller projects.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Education Management, 1-10 employees
Less than a year
“Jira Review”
Pros
The ability to assign blocks for tasks and track their progress is a feature I found particularly useful in Jira.
Cons
The websites navigation isnt the most intuitive.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
8