Carlos
Mining & Metals, 500+ employees
More than a year
“Project Management at its best”
Pros
Jira enables teams to comprehend the bigger picture fostering an understanding of how tasks impact the overall project.
Cons
Occasionally intimidating an Outlook integration is suggested for calendar task synchronization.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Wonderful software management system”
Pros
The task and schedule management features of Jira receive positive feedback providing a gratifying experience for daily task management and software analysis.
Cons
Despite easy accessibility technical faults such as system slowdowns on devices are reported. The mobile application is criticized for being cumbersome.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
“Exceptional project and Task Management tool”
Pros
The versatility of Jira in adapting to the specific requirements of any organization along with its extensive range of features and integrations positions it as an effective solution for tracking tasks monitoring project progress and fostering collaboration with stakeholders.
Cons
The learning curve of Jira can be challenging especially for those unfamiliar with project management software.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
favour
Apparel & Fashion, 1-10 employees
Less than 6 months
“Software review for Jira”
Pros
A valuable tool for project planning story creation and bug tracking Jira also serves as a robust reporting instrument for project analysis. Its reporting and resource management capabilities empower users to effectively manage resource workloads. Jira facilitates swift bug ticket creation.
Cons
First-time users may find Jira somewhat intricate and it's not free; risk assessment on Jira is unavailable.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Ankan Kumar
Animation, 500+ employees
More than a year
“Best CMS for Project managements”
Pros
Lightweight and user-friendly Jira consistently delivers prompt responses without any discernible downtime or delays.
Cons
Everything appears satisfactory so far; however an enhanced and more visually appealing user interface is recommended.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
6
Functionality
10
Brian
Information Technology and Services, 11-50 employees
Less than 6 months
“Is there really any other choice other than Jira?”
Pros
With a decade-long presence Jira remains largely unchanged due to its reliable functionality. It has stood the test of time performing its tasks effectively.
Cons
Initial interactions with Jira might seem complex but familiarity develops swiftly. While some extensions may require fine-tuning the core functionality of Jira remains unaffected.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ahmed
Information Technology and Services, 1-10 employees
Less than a year
“Jira Streamlining Team Collaboration”
Pros
Jira encompasses a comprehensive task management system customizable workflows collaboration features robust reporting and project tracking tools real-time alerts access controls calendar management document storage and seamless integration with various tools and applications.
Cons
Jira offering a plethora of features for effective task issue and project management proves powerful but intricate. Setup may demand time and the UI might be overwhelming. Performance issues can arise with large projects and the mobile app may lack certain features compared to the web version. Although reporting features are somewhat limited Jira's integrations enhance team efficiency.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Great for large companies with higher needs for clear task management”
Pros
Appreciation for Jira stems from its professionalism excellent user experience (UX) and the multitude of options available for task management.
Cons
The abundance of options in Jira can sometimes make finding an optimal view challenging leading to potential confusion.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anish
Accounting, 500+ employees
More than a year
“User Friendly”
Pros
Reporting bugs or defects and engaging in developer communication about their status is effortlessly facilitated by Jira.
Cons
No applicable issues encountered; the application proved easy to use without any complications.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Faith
Computer Software, 500+ employees
More than a year
“Jira - Best in Class for Project Management”
Pros
Jira's strength lies in its flexibility allowing users to choose their preferred project management method. The ability to customize features according to specific needs adds significant power to its functionality.
Cons
Implementing Jira comes with an awareness caveat each additional ask incurs an additional charge.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
9
Functionality
10
Charvi
E-Learning, 500+ employees
More than a year
“Best Project Management tool”
Pros
Facilitating accurate issue tracking assigning tasks to relevant team members and offering a feature for issue prioritization Jira proves indispensable in efficient issue management.
Cons
JIRA stands devoid of cons presenting itself as a highly commendable tool.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ruben
Wireless, 11-50 employees
More than a year
“Good tool for project management”
Pros
A commendable project management tool Jira provides a clear overview of project statuses and pending tasks. Generating and assigning new tasks is a seamless process.
Cons
Proficiency with Jira can be complicated to achieve due to its intricate nature.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
10
Daphne
Research, 500+ employees
More than a year
“Practical software”
Pros
Renowned for its straightforwardness and user-friendly design Jira boasts seamless integrations.
Cons
While excelling as a ticketing system Jira may feel cumbersome when handling more advanced features.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Nikhil Kumar
Computer Software, 500+ employees
More than a year
“Best tool for knowledge sharing and project management”
Pros
Jira's feature-rich environment encompassing task epic and story creation contributes to its versatility and user-friendly nature.
Cons
An improvement suggestion lies in enhancing the interconnectivity of features such as establishing a direct connection from a task to an epic.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Brett
Architecture & Planning, 11-50 employees
Less than 6 months
“Great tool for growing SMB organizations”
Pros
The unique ability to collaborate and comment on issues sets Jira apart as an excellent project management tool.
Cons
Tailored for growing businesses or those requiring cross-team project communication Jira proves fitting for the right-sized enterprises. For very small businesses it may be deemed excessive.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Mahathee
Computer Software, 500+ employees
More than a year
“My Experience with Jira”
Pros
Jira's effective utilization in sprint-related goal planning combined with ease of use integrations and reporting features garners positive feedback.
Cons
No inherent dislikes yet initial challenges surfaced as team members familiarized themselves with Jira.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Felicia
Public Safety, 1-10 employees
Less than a year
“Jira helps me stay on top of things.”
Pros
Jira stands out for its efficiency ensuring fast resolution of ordered issues.
Cons
Staff members may encounter difficulties in utilizing the system indicating a learning curve.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Burhan
Information Technology and Services, 51-100 employees
Less than a year
“Very useful Tool for Tracking”
Pros
Jira excels in tracking tasks ensuring the completion of process-dependent activities.
Cons
Task assignment or completion in Jira often necessitates manual intervention.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Complicated but fully featured”
Pros
The sheer abundance of features in Jira can be overwhelming requiring dedicated engineers for proper configuration and setup. Once connected to other sources it excels in revealing intricate details about tasks making it a valuable solution for tracking managing and collaborating on projects.
Cons
Jira presents an array of features that may overwhelm users necessitating the expertise of dedicated engineers for proper configuration and setup.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
10
Justin
Information Technology and Services, 11-50 employees
Less than 6 months
“Jira Review”
Pros
While the overall process is generally streamlined finding specific dates with updates can be challenging at times. However the ability to track Jira ticket history consistently facilitates communication within the team and helps in determining subsequent steps.
Cons
While the process is generally streamlined finding specific dates with updates can pose a challenge on occasion.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8