Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

C

Carlos

Mining & Metals, 500+ employees

More than a year

4.0
January 2023

Project Management at its best

Pros

Jira enables teams to comprehend the bigger picture fostering an understanding of how tasks impact the overall project.

Cons

Occasionally intimidating an Outlook integration is suggested for calendar task synchronization.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
January 2023

Wonderful software management system

Pros

The task and schedule management features of Jira receive positive feedback providing a gratifying experience for daily task management and software analysis.

Cons

Despite easy accessibility technical faults such as system slowdowns on devices are reported. The mobile application is criticized for being cumbersome.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

4.0
January 2023

Exceptional project and Task Management tool

Pros

The versatility of Jira in adapting to the specific requirements of any organization along with its extensive range of features and integrations positions it as an effective solution for tracking tasks monitoring project progress and fostering collaboration with stakeholders.

Cons

The learning curve of Jira can be challenging especially for those unfamiliar with project management software.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

F

favour

Apparel & Fashion, 1-10 employees

Less than 6 months

4.0
January 2023

Software review for Jira

Pros

A valuable tool for project planning story creation and bug tracking Jira also serves as a robust reporting instrument for project analysis. Its reporting and resource management capabilities empower users to effectively manage resource workloads. Jira facilitates swift bug ticket creation.

Cons

First-time users may find Jira somewhat intricate and it's not free; risk assessment on Jira is unavailable.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

AK

Ankan Kumar

Animation, 500+ employees

More than a year

4.0
January 2023

Best CMS for Project managements

Pros

Lightweight and user-friendly Jira consistently delivers prompt responses without any discernible downtime or delays.

Cons

Everything appears satisfactory so far; however an enhanced and more visually appealing user interface is recommended.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

6

Functionality

10

B

Brian

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
January 2023

Is there really any other choice other than Jira?

Pros

With a decade-long presence Jira remains largely unchanged due to its reliable functionality. It has stood the test of time performing its tasks effectively.

Cons

Initial interactions with Jira might seem complex but familiarity develops swiftly. While some extensions may require fine-tuning the core functionality of Jira remains unaffected.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Ahmed

Information Technology and Services, 1-10 employees

Less than a year

5.0
January 2023

Jira Streamlining Team Collaboration

Pros

Jira encompasses a comprehensive task management system customizable workflows collaboration features robust reporting and project tracking tools real-time alerts access controls calendar management document storage and seamless integration with various tools and applications.

Cons

Jira offering a plethora of features for effective task issue and project management proves powerful but intricate. Setup may demand time and the UI might be overwhelming. Performance issues can arise with large projects and the mobile app may lack certain features compared to the web version. Although reporting features are somewhat limited Jira's integrations enhance team efficiency.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

More than a year

4.0
January 2023

Great for large companies with higher needs for clear task management

Pros

Appreciation for Jira stems from its professionalism excellent user experience (UX) and the multitude of options available for task management.

Cons

The abundance of options in Jira can sometimes make finding an optimal view challenging leading to potential confusion.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Anish

Accounting, 500+ employees

More than a year

5.0
January 2023

User Friendly

Pros

Reporting bugs or defects and engaging in developer communication about their status is effortlessly facilitated by Jira.

Cons

No applicable issues encountered; the application proved easy to use without any complications.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

F

Faith

Computer Software, 500+ employees

More than a year

5.0
January 2023

Jira - Best in Class for Project Management

Pros

Jira's strength lies in its flexibility allowing users to choose their preferred project management method. The ability to customize features according to specific needs adds significant power to its functionality.

Cons

Implementing Jira comes with an awareness caveat each additional ask incurs an additional charge.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

9

Functionality

10

C

Charvi

E-Learning, 500+ employees

More than a year

5.0
January 2023

Best Project Management tool

Pros

Facilitating accurate issue tracking assigning tasks to relevant team members and offering a feature for issue prioritization Jira proves indispensable in efficient issue management.

Cons

JIRA stands devoid of cons presenting itself as a highly commendable tool.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R

Ruben

Wireless, 11-50 employees

More than a year

5.0
January 2023

Good tool for project management

Pros

A commendable project management tool Jira provides a clear overview of project statuses and pending tasks. Generating and assigning new tasks is a seamless process.

Cons

Proficiency with Jira can be complicated to achieve due to its intricate nature.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

10

D

Daphne

Research, 500+ employees

More than a year

4.0
January 2023

Practical software

Pros

Renowned for its straightforwardness and user-friendly design Jira boasts seamless integrations.

Cons

While excelling as a ticketing system Jira may feel cumbersome when handling more advanced features.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

NK

Nikhil Kumar

Computer Software, 500+ employees

More than a year

5.0
January 2023

Best tool for knowledge sharing and project management

Pros

Jira's feature-rich environment encompassing task epic and story creation contributes to its versatility and user-friendly nature.

Cons

An improvement suggestion lies in enhancing the interconnectivity of features such as establishing a direct connection from a task to an epic.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B

Brett

Architecture & Planning, 11-50 employees

Less than 6 months

5.0
January 2023

Great tool for growing SMB organizations

Pros

The unique ability to collaborate and comment on issues sets Jira apart as an excellent project management tool.

Cons

Tailored for growing businesses or those requiring cross-team project communication Jira proves fitting for the right-sized enterprises. For very small businesses it may be deemed excessive.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

M

Mahathee

Computer Software, 500+ employees

More than a year

5.0
January 2023

My Experience with Jira

Pros

Jira's effective utilization in sprint-related goal planning combined with ease of use integrations and reporting features garners positive feedback.

Cons

No inherent dislikes yet initial challenges surfaced as team members familiarized themselves with Jira.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

F

Felicia

Public Safety, 1-10 employees

Less than a year

4.0
January 2023

Jira helps me stay on top of things.

Pros

Jira stands out for its efficiency ensuring fast resolution of ordered issues.

Cons

Staff members may encounter difficulties in utilizing the system indicating a learning curve.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

B

Burhan

Information Technology and Services, 51-100 employees

Less than a year

5.0
January 2023

Very useful Tool for Tracking

Pros

Jira excels in tracking tasks ensuring the completion of process-dependent activities.

Cons

Task assignment or completion in Jira often necessitates manual intervention.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
January 2023

Complicated but fully featured

Pros

The sheer abundance of features in Jira can be overwhelming requiring dedicated engineers for proper configuration and setup. Once connected to other sources it excels in revealing intricate details about tasks making it a valuable solution for tracking managing and collaborating on projects.

Cons

Jira presents an array of features that may overwhelm users necessitating the expertise of dedicated engineers for proper configuration and setup.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

10

J

Justin

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
January 2023

Jira Review

Pros

While the overall process is generally streamlined finding specific dates with updates can be challenging at times. However the ability to track Jira ticket history consistently facilitates communication within the team and helps in determining subsequent steps.

Cons

While the process is generally streamlined finding specific dates with updates can pose a challenge on occasion.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8