Anonymous
Not Specified, 1-10 employees
More than a year
“Jira: A Must-Have Tool for Streamlining Software Development Team's Workflow”
Pros
Jira's learning curve for new users can be a downside due to its extensive features and options. However the initial challenge becomes worthwhile as familiarity grows. The tool's scalability and adaptability to evolving team needs make it a powerful asset in enhancing productivity and efficiency for streamlined workflow management.
Cons
A potential drawback of Jira is its learning curve for new users as the multitude of features and options may require time for familiarity. The interface perceived as cluttered might be overwhelming. Customizing and configuring workflows to align with team needs might be initially challenging but users will find that with acclimation Jira stands as a powerful and flexible tool enhancing team productivity.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Cagatay
Financial Services, 500+ employees
Less than a year
“All tickets together.”
Pros
Every IT or HR ticket can be conveniently accessed on one page for quicker retrieval. The user-friendly design coupled with instant email notifications enhances usability and communication within teams.
Cons
I appreciate everything about this highly useful program.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“No pain no gain”
Pros
As a mainstream product with robust integration capabilities Jira ensures reliable connections with both first and third-party tools. Despite some challenges such as dashboards being difficult to craft it remains a powerful tool for project management particularly with its integration with platforms like Confluence Slack Gitlab and TeamRetro.
Cons
Despite over a decade of using JIRA for project management the UX remains subpar. Delays in implementing changes and new features persist with numerous unresolved issues. Dashboards in particular pose challenges often requiring paid plugins for essential functionalities.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Emre
Information Technology and Services, 500+ employees
More than a year
“One of the best for product development”
Pros
Jira's authentication process can be a headache at times. However the tool boasts a good user interface facilitating smooth usage for various tasks.
Cons
Authentication processes occasionally pose a headache.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
“I love Jira as a powerful tool especially for tracking issues.”
Pros
Jira's flexibility and customization options stand out making it adaptable to specific team needs. Robust reporting and analytics features provide valuable insights and extensive integration options enhance workflow efficiency. The mobile app's well-designed interface allows on-the-go project monitoring and agile boards effectively visualize sprint and backlog progress.
Cons
Jira's learning curve and complexity especially for new team members can be overwhelming. The interface's clutter may hinder finding necessary items. Pricing particularly for smaller teams might be high. Time tracking lacks robustness and resource management struggles with team availability tracking. Customer support may be less helpful especially for intricate queries.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Ravi
Computer Software, 500+ employees
More than a year
“Best and simple project tracking tool”
Pros
Utilizing Jira since the beginning of a leadership career it has proven great for tracking projects progress and task assignment. The features related to task assignation progress tracking and prioritization contribute to its effectiveness.
Cons
The software encounters slowdowns and sluggish performance at times.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Saurabh
Mechanical or Industrial Engineering, 51-100 employees
More than a year
“Good project management and issue tracking tool.”
Pros
As the premier tool for project management and issue tracking Jira's dashboard offers simplicity and accessibility. It effectively communicates the status of tasks to everyone involved.
Cons
Project creation can be slightly challenging and inputting project data may seem a bit complicated.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
“JIRA: Agile project management tool”
Pros
Jira's simple click functionality empowers users to create tickets issues and sprints enabling effective tracking of team members' progress throughout project development.
Cons
Jira demands expertise requiring new users to invest time in accurately recording their activities.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Ahmet Fatih
E-Learning, 11-50 employees
“Test your strengths.”
Pros
Tailored for engineers Jira excels in bug tracking and integration with tools like Asana enhances workflow management. Its ability to serve engineers is evident in its bug tracking capabilities.
Cons
The UI and other aspects can be challenging for those without an engineering background. Server and computer requirements especially concerning RAM and CPU can be demanding.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
10
Javier
Computer Software, 51-100 employees
More than a year
“Mandatory tool for a good management of your project.”
Pros
Jira Software's ability to connect with other systems and automate processes is a valuable feature that saves time and improves team productivity. Its reliability and user-friendly interface make it adaptable to various team needs.
Cons
Jira's plethora of features while beneficial might be unnecessary for some teams or projects making navigation and tool location challenging.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“One Stop solution for managing all Project Types!!!”
Pros
Effective scrum and Kanban board management encompassing Epics to Bug tracking positions Jira as a comprehensive project management solution. It instills trust as a secure companion for enterprise tool implementations and collaborations.
Cons
Generating custom reports can be intricate and somewhat costly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Kristijonas
Information Technology and Services, 101-500 employees
More than a year
“Kristijonas review”
Pros
Jira's visual appeal options for tagging tasks displaying column duration and user initial icons contribute to a positive user experience.
Cons
While personally liking it colleagues find complex features such as KPI management challenging to use.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Nirav
Automotive, 500+ employees
More than a year
“An Efficient Platform For Task Workflow”
Pros
Jira facilitates planning tracking and releasing software updates automates team processes holds industry-wide usage and supports real-time reporting.
Cons
The setup process is intricate necessitating a JIRA tutorial before commencement.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
10
Ramgopal
Staffing and Recruiting, 11-50 employees
More than a year
“Issue And Project Management Tool For Everyone”
Pros
Essential for project management Jira aids in task assignment prioritization and shifting. Its single solution for project backup and integration with other services measures team productivity through resolved Jira tickets.
Cons
Beginners may find Jira a tad confusing initially but with familiarity its usage becomes simpler. Managing status changes when multiple subtasks are added to a single task can pose challenges.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Istiaq
Apparel & Fashion, 11-50 employees
Less than 6 months
“Jira REVIEW”
Pros
For software development (SDLC) Jira emerges as the easiest tool potentially a game-changer for development teams and QA ensuring quality web application development.
Cons
Despite its somewhat traditional nature Jira stands as a highly effective contemporary tool.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
“One stop platform for agile software project management”
Pros
Jira's customizable nature allows configuration per project requirements. Notifications for task assignments or completions enhance transparency within the team facilitating overall sprint status tracking and better sprint goal planning.
Cons
The only drawback is the price but the tool's flexibility in managing daily work justifies the cost.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Philippe
Legislative Office, 500+ employees
Less than a year
“Jira”
Pros
Jira stands out for its simplicity and ease of use particularly beneficial for beginners entering new projects or entrepreneurship. Developers can efficiently update patches and promptly inform users of occurrences.
Cons
Installation often consumes considerable time; otherwise everything functions adequately.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Redley
Computer Networking, 11-50 employees
Less than a year
“Overall Jira Review”
Pros
Jira is highly customizable allowing teams to tailor it to their specific needs. It seamlessly integrates with tools like Slack and GitHub fostering efficient collaboration and task sharing. Moreover it features built-in reports and analytics aiding in progress monitoring.
Cons
Initially it might seem overwhelming or complex to use. Jira is not a free tool and for larger teams it can be costly. The design choices are somewhat limited.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Srikanth
Computer Software, 1-10 employees
More than a year
“The best software for issue management for SaaS companies”
Pros
Jira serves as our primary platform for managing customer tickets. It offers a comprehensive 360-degree view of ticket status facilitating seamless communication with customers.
Cons
No issues to note; it encompasses all the necessary features to keep our operations running smoothly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Monalisha
Information Technology and Services, 500+ employees
Less than a year
“Managing becomes easy”
Pros
Task management becomes straightforward with Jira providing a centralized system for tracking all tasks and feedback.
Cons
Opening time can be time-consuming but this drawback may vary across different systems.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10