Information Technology and Services, 500+ employees
More than a year
“Wonderful project management tool!!”
Pros
Personally I handle and oversee our daytoday tasks including monitoring the activities of subordinates.
Cons
In my opinion the analytics and reporting interfaces could use some improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not specified, 500+ employees
More than a year
“Jira review”
Pros
Managing tasks is straightforward and it enables daily progress tracking effortlessly.
Cons
I found that some training was necessary to grasp the tools functionalities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 51-100 employees
Less than a year
“Good Tool to fast moving companies”
Pros
I find the software very userfriendly for helping my team prioritize their work making it a much better tool than using Excel sheets for task management.
Cons
A timeline feature for task planning would be helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Not specified, 1-10 employees
Less than a year
“amazing software”
Pros
Honestly its the best software making both daily task and project management significantly easier.
Cons
I recommend this software to everyone although Ive had some difficulty creating projects at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“Update Jira regulary”
Pros
Our organization used JIRA Software without the Service Desk module and it served well for managing various business processes.
Cons
Initially tweaking Java memory from an IT standpoint was challenging. However switching to G1GC provided some relief.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 51-100 employees
More than a year
“Project Management is no more a Rocket Science !”
Pros
Apart from project management Jira fosters collaboration among different teams ensuring successful project completion.
Cons
No specific feedback to mention regarding JIRA or Atlassian.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Not specified, 101-500 employees
More than a year
“Jira review by a Sales rep”
Pros
Used for ticketing and daily task management among customerfacing teams Jira proves indispensable.
Cons
Generating specific reports in JIRA such as employee ticket creation or task types can be challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Machinery, 500+ employees
More than a year
“Jira Review”
Pros
I appreciate the seamless process of submitting ICT service tickets via Jira along with the convenience of monitoring and updating ticket statuses effortlessly.
Cons
My only wish is for Jira to program our techs to complete tickets quicker but thats beyond its control. )
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, 500+ employees
More than a year
“Jira Review”
Pros
It plays a significant role in project management and workload planning offering valuable assistance in efficiently organizing tasks and projects.
Cons
I cant find anything specific to point out everything seems to be working well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
Less than 6 months
“Jira Review”
Pros
In my perspective its the top software for tracking all tasks effectively.
Cons
It simplifies and improves understanding of deliverable statuses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 51-100 employees
Less than a year
“Comprehensive, Customizable Task & Project Tracking - Designated Administrator Reccommended”
Pros
Jira is incredibly versatile allowing extensive customization of Cloud instances projects boards and workflows to suit various use cases. Permissions can be finely tuned and its integration with thirdparty enhancements from the market is commendable. Jira Automation stands out as a favorite feature for project leads due to its endless use cases.
Cons
Administering Jira requires significant resources but user experience is satisfactory.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
10
Functionality
8
Computer Software, 500+ employees
More than a year
“Excellent tool for projects”
Pros
Jiras friendly interface and smooth scalability make it a pleasure to use.
Cons
I cant think of anything negative about it I really love the software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Hospital & Health Care, 51-100 employees
Less than a year
“An essential in QA work”
Pros
JIRAs ease of use impressed me and onboarding was quick.
Cons
I didnt encounter any specific challenges. It was straightforward to use.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
4
Information Technology and Services, 51-100 employees
Less than a year
“Jira for workflow management”
Pros
Jiras wellstructured platform facilitates workflow management and task distribution enhancing team collaboration.
Cons
It demands some organizational sense although this is typical.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Consumer Goods, 11-50 employees
More than a year
“Jira is easy to use”
Pros
Jira excels in tracking tasks and managing production offering a userfriendly experience for users of all levels.
Cons
The mobile version of JIRA may feel clunky and could benefit from optimization.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
4
Automotive, 500+ employees
More than a year
“Jira - Excellent tracker and work management tool”
Pros
Jira emerges as an outstanding tool for tracking and managing various work activities offering ease of use and a plethora of formats and methodologies.
Cons
Firsttime users may require professional guidance.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Banking, 500+ employees
More than a year
“Tool Analysis”
Pros
Its userfriendly interface simplifies task tracking and definition.
Cons
A demo video would be helpful for users learning to navigate the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 500+ employees
Less than 6 months
“Very interesting product”
Pros
Its an invaluable tool for daily work tasks facilitating communication with various departments and problemsolving related to company activities.
Cons
I havent identified any tools that Jira should add. Everything necessary is readily accessible and understandable even for newcomers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Networking, 1-10 employees
More than a year
“JIRA for Technical Project Management with multiple team”
Pros
JIRA is excellent for sharing and accessing tasks along with summary dashboard reporting. It seamlessly integrates with AGILE projects for KANBAN and SPRINT planning providing stable performance in enterprise environments.
Cons
While its an excellent tool there were moments when managing tasks felt overwhelming.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not specified, 500+ employees
More than a year
“wonderful”
Pros
Overall I find Jira to be an excellent tool with a straightforward user experience.
Cons
Everything is excellent and its straightforward to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10