Sunil
Information Technology and Services, 500+ employees
More than a year
“Jita is nice tool for project management”
Pros
It stands out as a valuable asset for effective project management offering document storage and action tracking.
Cons
This tool presents excellent project management capabilities particularly with agile methodologies.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Paul
Transportation/Trucking/Railroad, 500+ employees
More than a year
“Robust Project Management Software Great for Cross-Functional Business Teams”
Pros
JIRA excels in maintaining precise organization for cross-functional teams. It ensures visibility into project progress enables linking to key files and tracks transitions across different teams and functions.
Cons
My only minor concern revolves around enhancing sophistication in email notifications. Managing which ones to mute consolidate or leave can be intricate. While the constant emails related to thread updates can be tiresome muting updates entirely is not the ideal solution.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Hayley
Computer Software, 101-500 employees
Less than 6 months
“Useful for keeping track of tasks”
Pros
Jira proves to be user-friendly allowing users to view multiple project plans for efficient workload management. The visual progress tracking on the board enhances communication with team members.
Cons
I currently find no features missing from Jira. Although there are competing products in the market I'm uncertain about Jira's position concerning pricing and functionality. Having used Jira in various roles it remains a popular choice.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Javier
Information Services, 1-10 employees
Less than a year
“Friendly UI for PO”
Pros
Despite potential challenges for Product Owners JIRA offers an intuitive UI with powerful add-ons including integration with Git and other tools.
Cons
Initial training can pose a challenge especially for those not already familiar with SCRUM methodologies.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Rushabh
Computer Software, 11-50 employees
Less than a year
“Overall Jira is a good Project Management and Service Desk Tool”
Pros
Beneficial integrations with software like MS Outlook and Slack enhance Jira's functionality. Features such as auto-responding to tickets and Gantt chart visualization contribute significantly.
Cons
Setting up and getting accustomed to the tool can be challenging due to its complicated user interface which can impede task management.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Jira - One stop solution to all project management needs”
Pros
Jira facilitates streamlined processes by enabling the creation of issues and sub-tasks enhancing approval procedures within the system.
Cons
It becomes cumbersome for larger teams to adopt.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
“Best free bug tracking tool for new firm(upto 10 users)”
Pros
Jira's pricing is notably affordable particularly for new firms with up to 10 users. It boasts rich features covering not only bug tracking but also comprehensive Agile team management for sprints.
Cons
The process of setting up and configuring is somewhat uneasy. No other issues have been identified by users so far.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Clemen
Animation, 11-50 employees
Less than a year
“Simple to use platform to track tasks”
Pros
Featuring an easily understandable UI Jira simplifies the tracking of tasks and project deliverables.
Cons
Adding more colors to each task window could enhance recognition and streamline operations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Must have for projects”
Pros
Jira plays a crucial role in identifying potential risks in agile projects offering a light and user-friendly UI.
Cons
Creating a customized view for the first time may prove challenging.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Gulshan
Information Technology and Services, 500+ employees
More than a year
“Jira - Strongest and Flexible tool for Project Management with best user experience”
Pros
Key features including Test Execution Report Sprint Planning and Task Management Tool contribute to a flexible user experience. Jira proves ideal for mid-sized and large projects with minimal performance glitches.
Cons
Currently I can't think of any missing features but having a mobile version for this application is recommended. It would undoubtedly help users stay connected when not on their computers or laptops.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Pedro Miguel
Computer Networking, 1-10 employees
More than a year
“Jira review”
Pros
Jira's task scheduling capabilities are exceptional and its numerous integrations present potential opportunities for future projects.
Cons
There's nothing specific that I dislike about the platform. If anything occasional slowness during specific navigation instances can be observed.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
10
Navneet
Information Technology and Services, 51-100 employees
More than a year
“Complete solution for agile project”
Pros
The standout aspects of Jira are its ease of use and robust tracking features.
Cons
As of now there is no availability of export options for sub-tasks or linked issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
taufiqur rhaman
Business Supplies and Equipment, 1-10 employees
Less than a year
“Mind bowing platform”
Pros
Easy to set up and highly flexible Jira is an ideal choice for large teams with diverse needs.
Cons
While the app is decent to use it lacks several features and functionalities compared to the web version.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Cathlyn
Cosmetics, 1-10 employees
“Jira the most effective software”
Pros
Jira proves to be a useful software enhancing everyday life by making tasks easier and faster when used correctly.
Cons
Improvements are needed in the product introduction and explanation about the software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Enni
Accounting, 11-50 employees
Less than 6 months
“Good software for managing tasks and projects”
Pros
The software's efficiency in monitoring project progress and handling tasks is commendable. It allows the identification of roadblocks and reasons for task delays. Additionally assigning importance ratings to tasks aids in scheduling.
Cons
JIRA encompasses numerous elements for various projects and tasks. However this diversity may lead to confusion in project management and monitoring between different teams due to different monitoring approaches.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Sudhir
Financial Services, 500+ employees
More than a year
“An excellent Project management tool”
Pros
Among its many great features the ability to export data into an Excel spreadsheet stands out. This feature facilitates tracking the number of tickets raised by the project team with the application of various filters.
Cons
One of the least favored features of JIRA is its copy function. Cloning or copying a JIRA ticket creates numerous internal links which can be inconvenient.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“I do not know why people use it”
Pros
The tracking and email notifications received through Jira are noteworthy.
Cons
It unnecessarily complicates everything. Similar functionality can be achieved with a Kanban board. The software seems inefficient and useless making it one of the least favorable options.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
6
Alban
Animation, 1-10 employees
More than a year
“A great project management software”
Pros
A highly effective software Jira facilitates project management with standout features like Scrum and Kanban.
Cons
No significant issues have been encountered on this platform. While I am satisfied with the services the cost seems too minimal for this robust software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Joe
Marketing and Advertising, 1-10 employees
Less than a year
“A great tool for teams of all sizes”
Pros
Intuitive kanban-style boards make Jira accessible for both agile-first and waterfall-first teams.
Cons
The platform lacks workflow or compliance monitoring functionality.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
8
Pratik
Information Technology and Services, 101-500 employees
Less than a year
“Project Management Made Easy!!”
Pros
A well-established project management tool Jira assists in planning and tracking project cycles. Notably issue tracking proves to be a highly beneficial feature.
Cons
It stands as a great tool with a minor issue of lacking a delete option for some tickets. This is perceived as a bug that can be resolved.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
7
Functionality
8