Not specified, 1-10 employees
Less than a year
“great software”
Pros
Setting up sprints and assigning tasks in JIRA is straightforward and it integrates well with other tools like O365.
Cons
Setting up a project requires sufficient time and effort.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Information Technology and Services, 1-10 employees
Less than a year
“Jira is good for agile development process for us”
Pros
The standout feature of Jira for us is its customizable workflow creation empowering us to design our work processes. Additionally its realtime project status analysis through data visualization reports is invaluable.
Cons
JIRAs usability can be challenging often requiring extensive tutorials and documentation to navigate effectively.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
6
Banking, 500+ employees
More than a year
“Not my favorite interface”
Pros
Navigating Jira has been a bit challenging for me possibly due to how my company utilizes it. Nonetheless I value its existence for our needs particularly the quick access to issue management pages.
Cons
Navigation within Jira can be challenging at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Not specified, 1-10 employees
Less than 6 months
“Useful tool for project management”
Pros
Its an essential tool for project management and fostering collaboration.
Cons
Thirdparty integrations could be enhanced to improve scalability.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Health, Wellness and Fitness, 500+ employees
Less than a year
“Nearly perfect, just few minor improvements missing”
Pros
Jiras userfriendly interface customizable options and ease of use make it a preferred choice. Navigating through boards adding tickets and linking them together is seamless.
Cons
It would be useful to assign more than one person to a task. Nevertheless its still a valuable tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Financial Services, 500+ employees
More than a year
“Best Platform for tracking issues and bugs in your projects”
Pros
Jiras ease of use project and task management capabilities excellent user interface and seamless integration with other Atlassian products make it a top choice.
Cons
Jiras subscription fee can be expensive for small businesses and the lack of mobile support is inconvenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Apparel & Fashion, 500+ employees
More than a year
“Task management on point”
Pros
Ensuring the right individuals have access to tasks can be challenging and its crucial for task completion notifications to be prompt.
Cons
Ensuring the right people have access to complete tasks can be challenging and there should be prompts for tasks stuck in process although this may be due to limited education on our setup.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
Marketing and Advertising, 1-10 employees
More than a year
“Advanced Task Management For Your Team!”
Pros
At our company JIRA simplifies task management and collaboration across teams.
Cons
The initial setup process could be streamlined and its recommended to have someone with tech background set up the project initially. However once set up its straightforward to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Building Materials, 51-100 employees
“jira for bringing team together.”
Pros
With its comprehensive features Jira streamlines work planning assignment tracking reporting and overall team management.
Cons
The trial version should offer more comprehensive free features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“Jira - Project Management for agile teams”
Pros
Since our focus is primarily on Kanban and agile methodologies we employ it extensively for project and time management purposes.
Cons
Adding subtasks could use improvement the current header option isnt always helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Information Technology and Services, 11-50 employees
Less than 6 months
“Jira- a review”
Pros
Its remarkably userfriendly and immensely helpful for scheduling tasks distributing work and tracking progress effectively.
Cons
It can be a bit confusing and complicated especially for beginners.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Medical Devices, 51-100 employees
Less than a year
“Jira: A Focused and Simple Tool for Project Manangement”
Pros
Jira simplifies project management by offering features for task delegation timeline tracking and more in a userfriendly manner.
Cons
Its possible to become overly detailed with Jira with some users creating new projects or tasks for minor changes. However this is more a user issue than a flaw in the product itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not Specified, 11-50 employees
Less than a year
“Team Workflow”
Pros
Using this software I send tickets to our tech team assign tasks track progress chat in comments and monitor completion all very user friendly and efficient!
Cons
Some initial training was necessary to get started which was to be expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not specified, 500+ employees
Less than a year
“Good for Project management and sprint planning with stories and task”
Pros
It would be beneficial to have more space for card movement within Jira as the current scroll option is not ideal.
Cons
There should be more space for card movement and the scroll option doesnt function properly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Retail, 101-500 employees
Less than a year
“A great software for easy issue resolution”
Pros
You can address issues based on priority and importance.
Cons
Jira doesnt allow raising two issues in one ticket.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 500+ employees
More than a year
“Ideal software for requirements management & bug reporting”
Pros
Jira transformed my approach to software projects shifting me from traditional "waterfall" methods to agile ones. Its tailored for agile workflows offering a platform to plan execute and monitor tasks effectively. For broader conceptual work integrating with Confluence and Trello provides a holistic view.
Cons
My experience with JIRAs notification system echoes a common sentiment across Atlassian products. Relying solely on email notifications can inundate inboxes especially when managing multiple projects. A more robust notification center within the software would greatly enhance user experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Translation and Localization, 101-500 employees
More than a year
“Very useful and easy to use”
Pros
I appreciate the ability to view all tickets comprehensively especially with the option to nest them together by application.
Cons
I dont have any specific points to mention so far Jira meets my expectations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 11-50 employees
“Management”
Pros
I find everything about it to be incredibly straightforward and easy to use.
Cons
Overall were quite satisfied with this program there are hardly any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
Less than a year
“Best Project Management software”
Pros
Jira is incredibly cool and userfriendly. I utilize it for both work and personal projects due to its powerful capabilities.
Cons
Jira already includes a wide range of features I dont believe its lacking anything significant.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not specified, 1-10 employees
Less than a year
“Very easy to implement without much of a learning curve”
Pros
Upon our engineering teams adoption of Jira even as a nonengineer I found it incredibly easy to start using effectively.
Cons
I havent encountered any particular issues my experience has been entirely positive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7