Rishabh
Computer Software, 500+ employees
More than a year
“Bug tracking at it's finest”
Pros
Jira excels in bug tracking offering a finite state machine for ticket statuses. It provides a team-wide view of tasks and is suitable for both Agile and Kanban methodologies.
Cons
There is room for better integration with Github and third-party CI/CD pipeline tools.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Rwabwogo
Food & Beverages, 11-50 employees
More than a year
“Project management tool”
Pros
The tool facilitates efficient management of remote projects with a visually appealing interface for swift navigation.
Cons
Affordability can be a challenge for smaller businesses impacting the potential return on investment.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“My experience while adopting Jira”
Pros
Deployment proves uncomplicated requiring no specialized skills.
Cons
The user interface lacks optimal user-friendliness indicating a need for improvements on the application's front end.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Anonymous
Not Specified, 101-500 employees
Less than a year
“Jira review”
Pros
Jira's standout feature lies in its flexibility allowing customization of workflows and fields to meet specific requirements. Improved communication with stakeholders is achieved facilitating collaborative work on projects and tasks.
Cons
Navigating Jira's user interface can be intricate and demanding especially for users unfamiliar with its layout.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
“A Very Good Tool for Project Management”
Pros
Notably I appreciate the ease of ticket creation and assignment in JIRA. It seamlessly integrates with other software like Bamboo SVN etc. Overall JIRA is user-friendly offering a variety of basic and advanced filters along with a powerful search capability.
Cons
The absence of collaboration features for team communication and initial setup complexity can be a hurdle.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
sujith
Automotive, 500+ employees
More than a year
“My personal experience”
Pros
It is exceptionally user-friendly facilitating easy learning and efficient task management.
Cons
Each feature proves to be excellent and highly beneficial in my usage.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
“One of the best software for task management”
Pros
Recognized as a leading tool for time and task tracking Jira enables entire teams to follow and collaborate on shared tasks effectively.
Cons
Utilizing the tool without prior knowledge can be challenging requiring time and training for effective comprehension.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Hugo
Information Technology and Services, 500+ employees
More than a year
“Great organization tool”
Pros
Confluence as part of Jira's features significantly impacts project management aiding organization across different teams (IT marketing PO Service management etc.). Jira serves as a scheduling tool for daily tasks incorporating the tempo feature for reviews.
Cons
Managing the software can be demanding due to its numerous features exacerbated by insufficient tutorial support during project onboarding.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
10
Andy
Computer Software, 1-10 employees
More than a year
“great for start ups tracking tickets”
Pros
It proves easy to use ensuring a quick onboarding process for everyone.
Cons
The setup process may appear intricate although it falls outside the scope of my responsibilities.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Gleicy
Animation, 1-10 employees
More than a year
“magnificent”
Pros
The agility of Jira allows for seamless progress without hindrance.
Cons
Every aspect is flawless regardless of the speed at which processes unfold.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
6
Gaspar
Media Production, 51-100 employees
More than a year
“Best Issue/Project management system out there!”
Pros
The user interface strikes a balance between extreme simplicity and complexity. Additionally its integration with numerous third-party tools enhances the overall experience.
Cons
Certain tasks like adding custom fields to issues or adjusting permissions can become unnecessarily intricate on occasion.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
7
Functionality
8
Stephanie
Financial Services, 51-100 employees
Less than a year
“Jira as a ux designer”
Pros
With an easily navigable clean interface featuring pleasant colors Jira offers efficiency and a plethora of features suitable for Scrum and Agile methodologies.
Cons
Occasional challenges arise such as difficulties in editing tasks altering time estimates or modifying time spent on tasks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Tawhidul
Computer Networking, 1-10 employees
More than a year
“A project management tool for newbies!”
Pros
Jira's simplicity stands out providing an effective means to track complex issues find solutions and measure progress after familiarization with setup and notification subscriptions.
Cons
Limited software integrations are available occasional frustration from error notices and challenges with notifications when correcting assigned names.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Yong
Financial Services, 500+ employees
More than a year
“A review for Jira”
Pros
Jira's key strengths lie in its ease of use straightforward understanding and high flexibility.
Cons
Jira proves somewhat intricate for effective utilization.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Eshwar
Research, 11-50 employees
Less than 6 months
“Great for project time and task management”
Pros
Jira serves perfectly for organizing tasks offering clarity on ongoing work in various setups like agile/kanban/sprint. Its seamless integration with other software contributes to its commendable feature set making it a recommended choice.
Cons
Initial complexity in learning is present though tutorials offer assistance. Recommending a short course for comprehensive understanding due to the broad range of features.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Jennifer
Government Relations, 500+ employees
Less than a year
“Very Important Tool”
Pros
The ticket creation editing tagging and notification features make task management efficient in Jira. The system allows for the creation of master tickets with ongoing updates and easy accessibility for viewing all created tickets.
Cons
A limitation lies in the inability to delete comments impacting real-time updates and responses.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
10
Andrew
Information Services, 11-50 employees
Less than 6 months
“Track Projects and tickets”
Pros
The ability to create and manage tickets proves invaluable for efficiency and aiding new team members in understanding ongoing projects.
Cons
Future enhancements are desired allowing the selection and simultaneous management of multiple items to streamline the process.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Ideal Project Management Tool”
Pros
Jira is undoubtedly the premier project management tool for comprehensive tracking of all project management processes. It enables project specification division and use of sprints to develop deployment processes.
Cons
Discrepancies exist between Cloud and On-Prem versions highlighting the need for consistent feature functionality across all platforms.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ryan
Marketing and Advertising, 500+ employees
More than a year
“JIRA is a great way to track our team's work”
Pros
The creation of easy-to-use tickets in Jira tracks team work effectively and provides a central hub for submitting work.
Cons
The primary concern with JIRA is underutilization recognizing its vast potential. Despite varied implementations the current usage is considered the most effective.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Hovan Alirio
Consumer Services, 1-10 employees
“the best experience”
Pros
The software is impressive offering control over each pending task.
Cons
Considerations for design changes to enhance user experience through periodic updates.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8