Computer & Network Security, 500+ employees
Less than a year
“JIRA is Best Agile and SCRUM Management Tool”
Pros
Jiras complexity can make it challenging for new users and thorough walkthroughs and documentation are necessary.
Cons
This software isnt userfriendly its complicated and the walkthroughs and documentation are messy.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Entertainment, 1-10 employees
Less than a year
“Good way to stay organize with a big buisness - Jira”
Pros
JIRA works well for bug reports and integrates smoothly with ZenDesk.
Cons
Occasionally copying and pasting images can be challenging but its not a significant issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
E-Learning, 51-100 employees
More than a year
“The task management tool”
Pros
Recognized as an excellent business tool Jira offers an array of features and thirdparty integrations seamlessly integrating with Atlassians suite of tools.
Cons
Pricing could be more competitive and performance issues like occasional slowness and crashes need addressing.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Information Technology and Services, 500+ employees
More than a year
“Full stack project management tool.”
Pros
JIRA effectively tracks tasks and its integration with Bitbucket simplifies the correlation between code changes and product requirements by allowing direct branch creation from tasks.
Cons
Moving tasks between boards feels lengthy. A simplified view based on specific use cases would enhance task efficiency.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Not specified, 101-500 employees
Less than a year
“Helps in keeping a track of my tickets”
Pros
The standout feature of Jira for me is its ability to track all generated tickets and prioritize them as needed. Its invaluable for escalating urgent issues especially in clientfacing teams.
Cons
I believe the UI could use some improvement it feels cluttered and takes time to adjust to. Simplification would be beneficial.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Computer Software, 51-100 employees
Less than 6 months
“One of the best tools in the market”
Pros
Its integrations with other tools facilitate continuous workflow improvement. The feature to extract metrics aids in assessing team health and identifying potential issues.
Cons
While the solution offers comprehensive features the complexity of creating task flows can sometimes cause minor issues for the team leading to longer setup times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
Less than 6 months
“Very useful if you use it right”
Pros
Its a comprehensive and helpful tool for task management.
Cons
Jira is complex but helpful once mastered.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
E-Learning, 11-50 employees
Less than 6 months
“Jira: Agility and Flexibility in One Great System”
Pros
Learning to use Jira requires some effort due to its complexity and customization options but once mastered its quite efficient.
Cons
Learning to use Jira requires effort as its not the most intuitive software especially with extensive customization.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 500+ employees
More than a year
“JIRA Review”
Pros
JIRAs ease of use coupled with its task management capabilities makes workflow management seamless.
Cons
The user interface occasionally takes time to load all the features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Industrial Automation, 500+ employees
More than a year
“Jira | on-premise and Cloud- fully optimizable ,functional and automatable”
Pros
Leveraging automation and REST capabilities Jira ensures seamless access to both cloud and onpremise solutions enhancing productivity.
Cons
Despite being slightly pricier its extensive addons justify the cost.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Financial Services, 51-100 employees
Less than a year
“Jira revolutionises cross-team collaboration and project management”
Pros
Utilizing kanban boards and project roadmap tools offers a straightforward and strategic approach to managing operational workloads development projects and bug tracking. This tool revolutionizes how our business teams operate and how we appreciate their efforts in terms of time effort and content.
Cons
In my experience my only issue isnt with Jira itself but rather its integration with Clockify. Theres a minor inconvenience where stopping the timer on Clockify doesnt update the Time Taken value on tasks started from Jira.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“My Opinion on Jira”
Pros
I find this product to be highly userfriendly especially in its simplicity for assigning tasks.
Cons
It can be quite challenging for newcomers to grasp and understand.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Education Management, 101-500 employees
Less than a year
“Jira gives more power to product and project management!!!!!”
Pros
It facilitates crossfunctional collaboration enables easy tracking of every development stage and seamlessly integrates with other applications.
Cons
Sometimes it lags during loading and the communication of alerts could be more customizable.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Insurance, 500+ employees
More than a year
“Great for Project Management and Agile”
Pros
The tools ease of implementation and usage is impressive and widely acknowledged. Personally I prefer the cloud version due to its straightforward nature compared to the onprem implementation.
Cons
The limitation on user numbers in the cloud version can pose challenges especially for companies with over 50000 users. Guidance during implementation particularly for large firms would be helpful for getting it right initially rather than relying on trial and error.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Not specified, 500+ employees
Less than a year
“One stop solution for all project management problems”
Pros
Project and task management is seamless with easy integration into agile workflows. Its support for perfect story coordination with wiki support and dashboards adds to its appeal.
Cons
Theres potential to significantly enhance the user interface and experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Automotive, 500+ employees
Less than a year
“tried JIRA”
Pros
I utilize it for reporting bugs to the development team. Although not the easiest tool to use it aids in effectively communicating issues to developers.
Cons
Its difficult to understand for someone without development experience.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Computer Software, 11-50 employees
Less than a year
“Jira is a cutting edge agile scrum software”
Pros
Its incredibly easy and direct allowing you to choose between different load management methods such as story points and time tracking.
Cons
I have no complaints about Jira. Theyve likely addressed most previous suggestions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not specified, 51-100 employees
Less than a year
“Best Project Management Software”
Pros
Most users require prior training to navigate the software effectively due to its complexity.
Cons
Most users require prior training to effectively use the software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Financial Services, 500+ employees
More than a year
“My 5 year Use Review of Jira”
Pros
The data visualization feature in Jira can be confusing and I believe it should be removed for clarity.
Cons
The data visualization feature in Jira is somewhat confusing and I believe it could be removed.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
10
Functionality
8
Information Technology and Services, 1-10 employees
Less than 6 months
“A project management app for startups”
Pros
Its ease of use and modern UI make JIRA visually appealing compared to alternatives.
Cons
Managing work and tracking workflows becomes difficult as the team size exceeds 8 or 10 members.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
10
Functionality
6