Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

V
Vipin

Graphic Design, 101-500 employees

More than a year

5.0

Good for daily work

Pros

For office tasks like managing timesheets Jira proves quite effective.

Cons

Initially grasping it might be challenging but once you get the hang of it it becomes highly useful in daily tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Cezar

Computer Software, 11-50 employees

More than a year

5.0

Best project management / ticketing system tool!

Pros

Jira enables the creation of subtasks customization of issues and efficient tracking of priorities.

Cons

Its not consistently userfriendly and can be overly complex with costs varying depending on requirements.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M
Mindaugas

Banking, 500+ employees

More than a year

4.0

Jira - powerful but complex task management

Pros

The entire Atlassian suite including Jira BitBucket and Confluence synergizes effectively enhancing company collaboration despite individual product limitations.

Cons

Feature overload seems to burden JIRAs functionality. Introducing a simplified version like JIRA Lite could cater to users seeking a less complex solution.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

4

Functionality

10

T
Twisha

Computer Software, 500+ employees

Less than a year

5.0

Tracking daily progress made easy

Pros

Its userfriendly interface facilitates easy adoption and navigation for users.

Cons

Enhancements in backlog story management could streamline project workflows.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Ayodeji

Health, Wellness and Fitness, 51-100 employees

Less than a year

5.0

Very convenient and ease to use project management tool.

Pros

Using Jira significantly aids my team in planning and monitoring task progress while facilitating seamless collaboration with other departments within the organization.

Cons

Thus far I havent encountered any significant faults in Jiras features or functionality. It offers adaptable features for different departments within our organization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sherry

Hospital & Health Care, 500+ employees

Less than a year

5.0

Great software product

Pros

Im impressed by the array of functionalities offered by JIRA. The design of these features is wellorganized and I appreciate how easily accessible they are. The user interface is particularly appealing allowing me to navigate the software effortlessly even without formal training.

Cons

While JIRA offers numerous functionalities recognizing and utilizing them can be challenging due to glitches in the softwares functions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S
Sudipta

Telecommunications, 500+ employees

More than a year

5.0

Jira make ease your scrum management

Pros

This software is easy to learn and provides a graphical overview of multiple Scrum teams, proving very useful for managing the Scrum of Scrums.

Cons

Encountering certain issues during integration with the Jenkins pipeline, I received assistance from Atlassian for the same.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

S
Shaurya

Computer Software, 500+ employees

Less than a year

4.0

Great agile project management tool with clean interface

Pros

Widely utilized in almost all companies, one only needs to understand the interface once. It offers numerous customizations that can be adapted according to companies, providing valuable insights into individual task levels.

Cons

Due to the continuous addition of new features, one must consistently focus on learning the tool, with understanding taking time initially.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

4

A
Aet

Automotive, 101-500 employees

5.0

Good project management software

Pros

It is easy to deploy and initiate with the product, with an intuitive interface that makes learning and navigation simple.

Cons

The product itself is excellent, with no design or technical issues to dislike. However, the pricing could be more affordable. Given the competition in this space, Jira may not be suitable unless you have higher purchasing power.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I
Ishan

Health, Wellness and Fitness, 101-500 employees

Less than a year

4.0

Daily Sprint review in Agile Methadology during Software life cycle

Pros

Jira offers multiple views, aiding in the observation of our project tasks. The Kanban board feature is an effective way to quickly generate and categorize tasks.

Cons

The process for renaming categories and status in Jira is notably complex.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

H
Hannah

Marketing and Advertising, 1-10 employees

Less than a year

5.0

Great for managing complex projects

Pros

Jira is a powerful tool for coordinating complex projects across teams. It has been helpful for remote teams, ensuring visibility into the work that needs to be done and reporting excellently.

Cons

Initially, it may not be the most user-friendly, but once you become accustomed to it, it proves to be great.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

7

C
Charmi

Computer & Network Security, 11-50 employees

Less than 6 months

5.0

Jira

Pros

What I like most about Jira is its role in helping our organization develop new ideas.

Cons

There's nothing about Jira that I dislike.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S
Simone

Internet, 1-10 employees

More than a year

5.0

Jira - Project and task management made easy

Pros

Jira's task management is likely the easiest to use and more "web developers" friendly among all project management tools. While other products have similar functionalities, Jira's workflow suggests it has been designed with extensive experience in web development projects.

Cons

Jira is distinct from Asana; it lacks the comprehensive 360 features for general project management. However, recent efforts to incorporate various project management styles within the application are commendable.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A
Abhinav

Telecommunications, 500+ employees

More than a year

5.0

Jira Review

Pros

It greatly helps in managing projects and planning the work.

Cons

I can't point out anything; everything is cool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Susheel

Information Technology and Services, 500+ employees

More than a year

4.0

Wonderful project management tool!!

Pros

It facilitates the management and tracking of our day-to-day activities, including monitoring subordinates' activities.

Cons

There is room for improvement in the analytics and reporting interfaces.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R
Rajesh

Computer Software, 101-500 employees

Less than a year

5.0

Jira is synonymous for bug tracking now!

Pros

I used the product at my last company, and it was easy to onboard and intuitive to use. The filters work well, and it integrates easily with automation scripts, allowing us to automatically file JIRA tickets.

Cons

No significant problems, though some UI improvements could reduce clutter.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

P
praveen

Information Technology and Services, 500+ employees

More than a year

5.0

JIRA Usage Survey

Pros

Easy workflow and task management.

Cons

All tasks are categorized as issues in the tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

N
Neeta

Information Technology and Services, 500+ employees

More than a year

5.0

Great Project tracking tool.

Pros

A great project tracking tool covering bugs, task status, test cases, and more.

Cons

As of now, there's nothing negative; it's a great experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HK
Hyma Karthik

Information Technology and Services, 500+ employees

More than a year

5.0

My Opinion on Jira

Pros

This product is very easy to use, and task assigning is straightforward.

Cons

It can be challenging for new users to understand.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

D
Diogo

Legal Services, 1-10 employees

Less than a year

4.0

Organization is the key

Pros

You can easily use the free version for your daily tasks and get used to it.

Cons

Some features may be difficult for certain team members to grasp, and the setup might pose challenges for some.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8