Graphic Design, 101-500 employees
More than a year
“Good for daily work”
Pros
For office tasks like managing timesheets Jira proves quite effective.
Cons
Initially grasping it might be challenging but once you get the hang of it it becomes highly useful in daily tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 11-50 employees
More than a year
“Best project management / ticketing system tool!”
Pros
Jira enables the creation of subtasks customization of issues and efficient tracking of priorities.
Cons
Its not consistently userfriendly and can be overly complex with costs varying depending on requirements.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Banking, 500+ employees
More than a year
“Jira - powerful but complex task management”
Pros
The entire Atlassian suite including Jira BitBucket and Confluence synergizes effectively enhancing company collaboration despite individual product limitations.
Cons
Feature overload seems to burden JIRAs functionality. Introducing a simplified version like JIRA Lite could cater to users seeking a less complex solution.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
10
Computer Software, 500+ employees
Less than a year
“Tracking daily progress made easy”
Pros
Its userfriendly interface facilitates easy adoption and navigation for users.
Cons
Enhancements in backlog story management could streamline project workflows.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 51-100 employees
Less than a year
“Very convenient and ease to use project management tool.”
Pros
Using Jira significantly aids my team in planning and monitoring task progress while facilitating seamless collaboration with other departments within the organization.
Cons
Thus far I havent encountered any significant faults in Jiras features or functionality. It offers adaptable features for different departments within our organization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
Less than a year
“Great software product”
Pros
Im impressed by the array of functionalities offered by JIRA. The design of these features is wellorganized and I appreciate how easily accessible they are. The user interface is particularly appealing allowing me to navigate the software effortlessly even without formal training.
Cons
While JIRA offers numerous functionalities recognizing and utilizing them can be challenging due to glitches in the softwares functions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Telecommunications, 500+ employees
More than a year
“Jira make ease your scrum management”
Pros
This software is easy to learn and provides a graphical overview of multiple Scrum teams, proving very useful for managing the Scrum of Scrums.
Cons
Encountering certain issues during integration with the Jenkins pipeline, I received assistance from Atlassian for the same.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Computer Software, 500+ employees
Less than a year
“Great agile project management tool with clean interface”
Pros
Widely utilized in almost all companies, one only needs to understand the interface once. It offers numerous customizations that can be adapted according to companies, providing valuable insights into individual task levels.
Cons
Due to the continuous addition of new features, one must consistently focus on learning the tool, with understanding taking time initially.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
4
Automotive, 101-500 employees
“Good project management software”
Pros
It is easy to deploy and initiate with the product, with an intuitive interface that makes learning and navigation simple.
Cons
The product itself is excellent, with no design or technical issues to dislike. However, the pricing could be more affordable. Given the competition in this space, Jira may not be suitable unless you have higher purchasing power.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 101-500 employees
Less than a year
“Daily Sprint review in Agile Methadology during Software life cycle”
Pros
Jira offers multiple views, aiding in the observation of our project tasks. The Kanban board feature is an effective way to quickly generate and categorize tasks.
Cons
The process for renaming categories and status in Jira is notably complex.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“Great for managing complex projects”
Pros
Jira is a powerful tool for coordinating complex projects across teams. It has been helpful for remote teams, ensuring visibility into the work that needs to be done and reporting excellently.
Cons
Initially, it may not be the most user-friendly, but once you become accustomed to it, it proves to be great.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Computer & Network Security, 11-50 employees
Less than 6 months
“Jira”
Pros
What I like most about Jira is its role in helping our organization develop new ideas.
Cons
There's nothing about Jira that I dislike.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Internet, 1-10 employees
More than a year
“Jira - Project and task management made easy”
Pros
Jira's task management is likely the easiest to use and more "web developers" friendly among all project management tools. While other products have similar functionalities, Jira's workflow suggests it has been designed with extensive experience in web development projects.
Cons
Jira is distinct from Asana; it lacks the comprehensive 360 features for general project management. However, recent efforts to incorporate various project management styles within the application are commendable.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Telecommunications, 500+ employees
More than a year
“Jira Review”
Pros
It greatly helps in managing projects and planning the work.
Cons
I can't point out anything; everything is cool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Wonderful project management tool!!”
Pros
It facilitates the management and tracking of our day-to-day activities, including monitoring subordinates' activities.
Cons
There is room for improvement in the analytics and reporting interfaces.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 101-500 employees
Less than a year
“Jira is synonymous for bug tracking now!”
Pros
I used the product at my last company, and it was easy to onboard and intuitive to use. The filters work well, and it integrates easily with automation scripts, allowing us to automatically file JIRA tickets.
Cons
No significant problems, though some UI improvements could reduce clutter.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“JIRA Usage Survey”
Pros
Easy workflow and task management.
Cons
All tasks are categorized as issues in the tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“Great Project tracking tool.”
Pros
A great project tracking tool covering bugs, task status, test cases, and more.
Cons
As of now, there's nothing negative; it's a great experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“My Opinion on Jira”
Pros
This product is very easy to use, and task assigning is straightforward.
Cons
It can be challenging for new users to understand.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Legal Services, 1-10 employees
Less than a year
“Organization is the key”
Pros
You can easily use the free version for your daily tasks and get used to it.
Cons
Some features may be difficult for certain team members to grasp, and the setup might pose challenges for some.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8