Information Technology and Services, 500+ employees
Less than 6 months
“Jira Review”
Pros
It serves as the best software for tracking all tasks efficiently.
Cons
It makes understanding the status of deliverables easier and better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
More than a year
“Jira review”
Pros
The tool provides ease in management and facilitates tracking daily progress in activities.
Cons
Training is required to comprehend the tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 1-10 employees
Less than 6 months
“Jira Review”
Pros
Its utility in project planning is particularly appreciated.
Cons
Occasionally, it loads slowly, or it might be just on my end.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
Less than a year
“Have you tried this Product”
Pros
Considered a good product, Jira boasts a clean and straightforward interface. Its most valuable aspect is the seamless integration with various Atlassian tools, providing a cohesive and efficient experience.
Cons
There is a tendency to become addicted to it and attempt to incorporate everything into JIRA.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Information Technology and Services, 101-500 employees
Less than a year
“Best Productivity tool”
Pros
All features of Jira are well-received, with a special mention for JQL (Jira Query Language). The technique for fetching data is effective, and the tool is fully customizable, robust, and speedy. Notable features include integration with various services, Kanban boards, and CRM integration.
Cons
While most applications offer a dark mode option, Jira lacks this feature out of the box. Jira could enhance the user interface and address intermittent bugs.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Insurance, 500+ employees
More than a year
“Great for Project Management and Agile”
Pros
The tool's ease of implementation and usage is impressive, widely embraced, with a preference for the cloud version due to its straightforward approach.
Cons
The limitation on the number of users in the cloud version requires multiple implementations, especially for companies with 50,000+ users. Initial implementation support would be helpful to avoid trial and error.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Information Technology and Services, 11-50 employees
“Good tool for task management”
Pros
Creating and assigning tasks is straightforward, whether for oneself or others.
Cons
The workflow setup was not easy, especially when adding new stages.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Financial Services, 101-500 employees
More than a year
“Cool product, still slips here and there but overall cool”
Pros
Tasks such as cloning, ticket writing, and labeling are easily accomplished, fully adaptable to the unique business needs of each company or organization.
Cons
After cloning a ticket, changing the creator/reporter is not possible. Creating a new relationship with the linked issue is also restricted. Pasting a URL into the description causes it to immediately jump to the default logo instead of displaying the URL, requiring time-consuming fixes.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Retail, 500+ employees
Less than 6 months
“So great!”
Pros
The ease of connection and organizational simplicity are highly valued.
Cons
Sometimes, I need to wait for my counterparts to assist with finalizing submissions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 101-500 employees
Less than 6 months
“One of the best tools in the market”
Pros
Appreciation is expressed for the tool's comprehensive integrations with other tools, contributing to ongoing workflow improvement. Extracting metrics aids in measuring team health and identifying potential issues.
Cons
The solution is comprehensive, but the complexity of creating task flows can pose problems, requiring more time for setup.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 500+ employees
Less than a year
“Nearly perfect, just few minor improvements missing”
Pros
The user-friendly interface, excellent UX, and extensive customization options are commended. The tool allows for easy navigation through boards and the seamless addition and linking of different tickets.
Cons
The limitation of not being able to add more than one assignee to a task could be addressed, but overall, it is a great tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Computer Software, 1-10 employees
Less than a year
“Best Project Management software”
Pros
Jira is lauded as a cool, easy-to-use, and powerful tool, employed for both work and personal projects.
Cons
It is already full of features, and I don't think it lacks anything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Medical Devices, 101-500 employees
Less than a year
“Jira: A Focused and Simple Tool for Project Manangement”
Pros
Jira is acknowledged for making it easy to manage all aspects of a project, from task delegation to timeline tracking, through its array of handy and user-friendly features.
Cons
It is possible to get too granular with Jira, with some users raising new projects/tasks for minor changes. However, this is more of an issue with users than the product itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Consumer Services, 500+ employees
Less than 6 months
“Very interesting product”
Pros
The tool is highly beneficial in daily work, facilitating communication with various departments and effectively addressing everyday company-related challenges.
Cons
I didn't notice any tools that Jira should add. Everything important is easy for someone who has never worked on it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“Great app for project management!”
Pros
Acknowledged as a feature-rich tool, it enables tracking all aspects of a project efficiently.
Cons
The tool can be made more user-friendly with demos.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
4
Computer Software, 101-500 employees
Less than 6 months
“Must needed software for well managed delivery”
Pros
A notable aspect is the effectiveness of story pointing, offering a superior means of defining the weightage of a story compared to relying on days.
Cons
The UI lacks intuitiveness, suggesting potential improvements to enhance user-friendliness.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Consumer Services, 500+ employees
More than a year
“In teams, jIRA is used to organize and automate collaboration.”
Pros
JIRA stands out as a complex and dynamic system, adept at mapping even the most intricate tasks within projects and teams without the need for programming. This capability allows for the creation and meticulous tracking of task-related processes, supported by workflow functions, roles, and rights. The system's versatility extends to integration with any team tool, positioning it as the primary source of information. The advantageous documentation it produces plays a key role in task distribution, management, and tracking, encompassing comprehensive time and project tracking. Users are enabled to maintain a detailed time log and record questions, answers, workarounds, and other pertinent details.
Cons
Understanding the full complexity of a solution is challenging, and optimized search results are needed due to frequent irrelevance. To achieve a rounded solution, numerous AddOns are required, and costs, as well as an overflowing inbox, should not be overlooked.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
More than a year
“Great system to track projects”
Pros
It incorporates all the necessary features for my role in project management.
Cons
Integration with ServiceNow is desired.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not Specified, 500+ employees
Less than a year
“One stop solution for all project management problems”
Pros
Project and task management seamlessly integrate with an agile workflow, ensuring perfect coordination of stories with wiki support and dashboards.
Cons
There is room for significant improvement in both user interface and experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Not Specified, 500+ employees
More than a year
“User friendly, organized, reliable”
Pros
Despite minimal training, it proves remarkably easy to use, exhibiting a high level of user-friendliness.
Cons
Report/dashboard building poses some complexity.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7