Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

M

Michelle

Environmental Services, 1-10 employees

More than a year

5.0
September 2022

Jira review

Pros

JIRA has been incredibly helpful in my work and its ease of use led me to install the app on my device.

Cons

Overall there are no drawbacks to this app as its features have been extremely helpful to me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Devanshi

Banking, 500+ employees

Less than a year

5.0
September 2022

Amazing software !!

Pros

Jiras userfriendly interface makes it indispensable for maintaining workflow efficiency catering to users across various roles.

Cons

While JIRA is generally effective theres room for improvement in its workflow capabilities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 500+ employees

More than a year

4.0
September 2022

Good customizable tool for project management

Pros

The extensive customization options and numerous addons available in JIRA cater to various needs ensuring flexibility and adaptability to specific requirements.

Cons

Jiras effectiveness depends on widespread adoption outdated data may result if not all teams and members utilize it.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

6

Functionality

8

S

Simone

Internet, 1-10 employees

More than a year

5.0
September 2022

Jira - Project and task management made easy

Pros

In my opinion Jira stands out for its userfriendly task management particularly among web developers. While other project management tools offer similar functionalities Jiras workflow seems tailored for extensive experience in web development projects. Its the preferred choice for task management among software developers due to its intuitive design.

Cons

Jira differs from Asana its not a comprehensive 360 project management tool like Asana. However the recent efforts to incorporate various project management styles within Jira are commendable and worth exploring.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

L

leshenq

Information Technology and Services, 500+ employees

Less than 6 months

4.0
September 2022

Jira software review update

Pros

From my experience Jira offers various features for task management when initiating a new project. It facilitates easy updating and tracking of daily tasks by development teams.

Cons

In my experience navigating between pages was somewhat confusing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

M

Marco

Retail, 11-50 employees

Less than a year

5.0
September 2022

Project Management In Your Hands

Pros

Jira is essential and practical for project management and tracking providing excellent error control and extreme flexibility. Its intuitive user interface and seamless integration with other applications enhance its utility.

Cons

Getting technical support is challenging and managing multiple models can be confusing due to extensive customization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jason

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0
September 2022

A useful tool for project management

Pros

The softwares ease of use and the ability to create notifications and track task progress are standout features for me.

Cons

It would be helpful to prioritize certain tasks over others.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

S

Sakshi

Financial Services, 500+ employees

More than a year

4.0
September 2022

JIRA - Most efficient tool for development

Pros

Ive been using JIRA for two years now and its the top tool for managing daily tasks in agile projects. The cloning feature is excellent allowing easy creation of new tickets. Various boards like kanban boards are helpful for work tracking.

Cons

JIRA doesnt have any major drawbacks but filters could be more userfriendly and there are occasional issues with uploading large files.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

8

Functionality

6

A

Anonymous

Not specified, 500+ employees

More than a year

5.0
September 2022

Easy to use and my best friend for project management

Pros

As a project management tool Jira not only facilitates tracking task progress but also enables monitoring overall project objectives and goals in realtime providing valuable insights for efficient project management.

Cons

User experience could be more seamless often requiring frequent tab switching.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

shefali

Pharmaceuticals, 500+ employees

More than a year

5.0
September 2022

love this product!!

Pros

Easy prioritization of highdemand items both for business and IT purposes enhances workflow management.

Cons

Setting up and utilizing dashboards in JIRA can sometimes be challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 101-500 employees

Less than a year

4.0
September 2022

Jira - Great Development Tool

Pros

JIRAs userfriendly interface simplifies task tracking and progress monitoring enhancing overall productivity.

Cons

There isnt much to complain about although Jira can feel laggy at times and bugs need fixing for a better user experience.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

H

Hannah

Marketing and Advertising, 1-10 employees

Less than a year

5.0
September 2022

Great for managing complex projects

Pros

Jira proves to be an incredibly robust tool for coordinating complex projects within teams. Its been instrumental in my experience especially when collaborating with remote teams ensuring clear visibility into tasks and team activities. Moreover its reporting capabilities are topnotch.

Cons

Jira may not be the most intuitive tool initially but once you become familiar with it it becomes quite useful.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

8

Functionality

10

D

Dominika

Arts and Crafts, 1-10 employees

Less than 6 months

3.0
September 2022

If you love Agile, you will love Jira

Pros

While the task board is clear and easy to manage accessibility limitations can be frustrating necessitating requests for minor adjustments.

Cons

Managing tasks involves numerous steps and the abundance of additional tools and options can create chaos. Additionally Jira has removed the gamification effect from minor achievements and managing boards can be challenging for regular employees like myself with insufficient reminders and memos.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

8

Functionality

10

D

Dean

E-Learning, 11-50 employees

Less than a year

4.0
September 2022

Time is Critical.

Pros

What I really appreciate about Jira is how it keeps me informed about the time spent by both myself and others in the production line as projects approach completion deadlines.

Cons

There are features in Jira that I dont use often Id like updated training to maximize their use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

N

Niccolo

Arts and Crafts, 1-10 employees

Less than 6 months

5.0
September 2022

My software review

Pros

Its indispensable for staying organized and focused as a small business owner.

Cons

I have no issues with this software system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y

Yash

Computer Software, 1-10 employees

5.0
September 2022

Great software for project management by Jira.

Pros

In my experience Jira is easy to use and effectively tracks project progress.

Cons

Its a great software for tracking projects and I havent encountered any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Meenu

Information Technology and Services, 500+ employees

Less than a year

5.0
September 2022

Easy tool to manage tasks and projects

Pros

Ideal for agile teams Jira supports Scrum Kanban and other workflows offering a comprehensive project roadmap userfriendly interface costeffectiveness and even a mobile application.

Cons

After six months of use transitioning from TFS I havent encountered any significant drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

V

Viktor

Information Technology and Services, 500+ employees

Less than 6 months

5.0
September 2022

Rough with the smooth

Pros

Jira ensures data visibility and serves as a single source of truth across organizational processes.

Cons

Integrating with JIRA can be complex and the onboarding process may be daunting for some users.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

10

J

Jibin

Information Technology and Services, 11-50 employees

Less than a year

4.0
September 2022

Now Process/task management and progress tracking is Easy and efficient

Pros

JIRAs group creation feature facilitates task allocation and sharing while its querysharing capability expedites issue resolution. The availability of graphical representations aids in understanding progress effectively.

Cons

Since I started using it I havent found any dislikes. Its a very useful tool for tracking processes and planning. Team coordination is excellent enabling faster issue resolution.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

N

Neeta

Information Technology and Services, 500+ employees

More than a year

5.0
September 2022

Great Project tracking tool.

Pros

It serves as an excellent tool for tracking various aspects of projects such as bugs task statuses and test cases.

Cons

So far my experience with it has been great and I dont have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10