Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

S
Santosh

Information Technology and Services, 500+ employees

Less than 6 months

5.0

Jira Review

Pros

It serves as the best software for tracking all tasks efficiently.

Cons

It makes understanding the status of deliverables easier and better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Jira review

Pros

The tool provides ease in management and facilitates tracking daily progress in activities.

Cons

Training is required to comprehend the tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

Jira Review

Pros

Its utility in project planning is particularly appreciated.

Cons

Occasionally, it loads slowly, or it might be just on my end.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Shalom

Computer Software, 1-10 employees

Less than a year

5.0

Have you tried this Product

Pros

Considered a good product, Jira boasts a clean and straightforward interface. Its most valuable aspect is the seamless integration with various Atlassian tools, providing a cohesive and efficient experience.

Cons

There is a tendency to become addicted to it and attempt to incorporate everything into JIRA.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

S
Shahwar

Information Technology and Services, 101-500 employees

Less than a year

4.0

Best Productivity tool

Pros

All features of Jira are well-received, with a special mention for JQL (Jira Query Language). The technique for fetching data is effective, and the tool is fully customizable, robust, and speedy. Notable features include integration with various services, Kanban boards, and CRM integration.

Cons

While most applications offer a dark mode option, Jira lacks this feature out of the box. Jira could enhance the user interface and address intermittent bugs.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

K
kuldip

Insurance, 500+ employees

More than a year

4.0

Great for Project Management and Agile

Pros

The tool's ease of implementation and usage is impressive, widely embraced, with a preference for the cloud version due to its straightforward approach.

Cons

The limitation on the number of users in the cloud version requires multiple implementations, especially for companies with 50,000+ users. Initial implementation support would be helpful to avoid trial and error.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A
Afonso

Information Technology and Services, 11-50 employees

4.0

Good tool for task management

Pros

Creating and assigning tasks is straightforward, whether for oneself or others.

Cons

The workflow setup was not easy, especially when adding new stages.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

M
Mai

Financial Services, 101-500 employees

More than a year

5.0

Cool product, still slips here and there but overall cool

Pros

Tasks such as cloning, ticket writing, and labeling are easily accomplished, fully adaptable to the unique business needs of each company or organization.

Cons

After cloning a ticket, changing the creator/reporter is not possible. Creating a new relationship with the linked issue is also restricted. Pasting a URL into the description causes it to immediately jump to the default logo instead of displaying the URL, requiring time-consuming fixes.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A
Alyssa

Retail, 500+ employees

Less than 6 months

5.0

So great!

Pros

The ease of connection and organizational simplicity are highly valued.

Cons

Sometimes, I need to wait for my counterparts to assist with finalizing submissions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Marcos

Computer Software, 101-500 employees

Less than 6 months

5.0

One of the best tools in the market

Pros

Appreciation is expressed for the tool's comprehensive integrations with other tools, contributing to ongoing workflow improvement. Extracting metrics aids in measuring team health and identifying potential issues.

Cons

The solution is comprehensive, but the complexity of creating task flows can pose problems, requiring more time for setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Goda

Health, Wellness and Fitness, 500+ employees

Less than a year

5.0

Nearly perfect, just few minor improvements missing

Pros

The user-friendly interface, excellent UX, and extensive customization options are commended. The tool allows for easy navigation through boards and the seamless addition and linking of different tickets.

Cons

The limitation of not being able to add more than one assignee to a task could be addressed, but overall, it is a great tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

J
Jamsly

Computer Software, 1-10 employees

Less than a year

5.0

Best Project Management software

Pros

Jira is lauded as a cool, easy-to-use, and powerful tool, employed for both work and personal projects.

Cons

It is already full of features, and I don't think it lacks anything.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

E
Eleanor

Medical Devices, 101-500 employees

Less than a year

5.0

Jira: A Focused and Simple Tool for Project Manangement

Pros

Jira is acknowledged for making it easy to manage all aspects of a project, from task delegation to timeline tracking, through its array of handy and user-friendly features.

Cons

It is possible to get too granular with Jira, with some users raising new projects/tasks for minor changes. However, this is more of an issue with users than the product itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

M
Ma?gorzata

Consumer Services, 500+ employees

Less than 6 months

5.0

Very interesting product

Pros

The tool is highly beneficial in daily work, facilitating communication with various departments and effectively addressing everyday company-related challenges.

Cons

I didn't notice any tools that Jira should add. Everything important is easy for someone who has never worked on it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Parth

Information Technology and Services, 500+ employees

Less than a year

5.0

Great app for project management!

Pros

Acknowledged as a feature-rich tool, it enables tracking all aspects of a project efficiently.

Cons

The tool can be made more user-friendly with demos.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

4

K
Khemraj

Computer Software, 101-500 employees

Less than 6 months

5.0

Must needed software for well managed delivery

Pros

A notable aspect is the effectiveness of story pointing, offering a superior means of defining the weightage of a story compared to relying on days.

Cons

The UI lacks intuitiveness, suggesting potential improvements to enhance user-friendliness.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

F
Francisco

Consumer Services, 500+ employees

More than a year

5.0

In teams, jIRA is used to organize and automate collaboration.

Pros

JIRA stands out as a complex and dynamic system, adept at mapping even the most intricate tasks within projects and teams without the need for programming. This capability allows for the creation and meticulous tracking of task-related processes, supported by workflow functions, roles, and rights. The system's versatility extends to integration with any team tool, positioning it as the primary source of information. The advantageous documentation it produces plays a key role in task distribution, management, and tracking, encompassing comprehensive time and project tracking. Users are enabled to maintain a detailed time log and record questions, answers, workarounds, and other pertinent details.

Cons

Understanding the full complexity of a solution is challenging, and optimized search results are needed due to frequent irrelevance. To achieve a rounded solution, numerous AddOns are required, and costs, as well as an overflowing inbox, should not be overlooked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Great system to track projects

Pros

It incorporates all the necessary features for my role in project management.

Cons

Integration with ServiceNow is desired.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

One stop solution for all project management problems

Pros

Project and task management seamlessly integrate with an agile workflow, ensuring perfect coordination of stories with wiki support and dashboards.

Cons

There is room for significant improvement in both user interface and experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

User friendly, organized, reliable

Pros

Despite minimal training, it proves remarkably easy to use, exhibiting a high level of user-friendliness.

Cons

Report/dashboard building poses some complexity.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7