Donnie
Hospitality, 1-10 employees
Less than 6 months
“Jira Review”
Pros
It streamlines order processing and logging requests and updates effectively.
Cons
The process of logging feedback is complicated and tedious.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Shahwar
Information Technology and Services, 101-500 employees
Less than a year
“Best Productivity tool”
Pros
Among Jiras features I particularly admire JQL (Jira Query Language) for its robust and fast data fetching capabilities. Its fully customizable and integrates well with other services. Kanban boards stand out as another favorite feature for tracking team planning and work progress. Integrating with CRM and Opsgenie further enhances its utility.
Cons
While many apps offer a dark mode Jira lacks this feature out of the box. Enhancing the user interface would be helpful. Occasionally it encounters intermittent bugs.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Kiran
Information Technology and Services, 51-100 employees
Less than a year
“Great tool for project management”
Pros
The GUI is outstanding offering the best features for all projectrelated activities.
Cons
The platform needs regular updates and sometimes page changes are slow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raghu
Information Technology and Services, 51-100 employees
Less than 6 months
“Valuable tool for managing things”
Pros
Its fully customizable and straightforward to use. I appreciate being able to tailor it to suit each teams needs.
Cons
Sometimes there are too many options for simple sections making the product feel heavy.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Arijit
Banking, 500+ employees
More than a year
“JIRA the saviour”
Pros
With its simple UI and easy task organization Jira stands out as the best in the market.
Cons
There are no negatives its one of the best task tracking tools available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 500+ employees
More than a year
“Task Managemet and Tracking”
Pros
I personally struggle with managing Jira dashboards hoping for a more intuitive design.
Cons
Managing the dashboards in Jira can be challenging they should be more userfriendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 1-10 employees
Less than a year
“Intuitive Tool for Bug Fixing and Task Management”
Pros
While Jira is userfriendly theres room for improvement in its customization options and template building.
Cons
Customizing templates isnt straightforward.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Brian
Computer Software, 500+ employees
More than a year
“Jira gets the job done, but will be better with a dark mode”
Pros
JIRA excels at tracking and managing issues throughout the software development lifecycle.
Cons
Its disappointing that theres still no dark mode available in the Cloud or onpremises offerings.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
4
Functionality
3
manohar
Computer Software, 500+ employees
More than a year
“Go to for my everyday project management”
Pros
Integrating with various tools like Bitbucket documentation deployment pipelines and effort estimation aids collaboration across diverse teams.
Cons
Improvements are needed in data migration across versions as it can be timeconsuming and prone to errors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Nishant
Information Technology and Services, 500+ employees
Less than a year
“Jira - user review”
Pros
The dashboard feature in Jira is exceptional offering shared project tracking for both users and clients thereby enhancing project visibility.
Cons
The mobile versions performance is subpar and could use improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Michael
E-Learning, 1-10 employees
More than a year
“Jira full of funcitonality but can also be complex”
Pros
Renowned for its extensive features Jira remains highly customizable for various team needs whether following Scrum or Kanban methodologies.
Cons
Due to its extensive functionality JIRA may present a learning curve for new team members. Its interface could benefit from improved intuitiveness.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not specified, 51-100 employees
Less than a year
“In depth project management tool”
Pros
Jiras time logging feature facilitates project planning by providing insights into task durations while its task assignment functionality streamlines workflow management on Kanban boards.
Cons
JIRAs effectiveness heavily relies on user input quality. Exporting data and integrating with other platforms may pose challenges.
Rating Distribution
Ease of use
10
Value for money
4
Customer Support
10
Functionality
8
Anonymous
Not specified, 51-100 employees
Less than a year
“Manage timelines for tasks and projects”
Pros
The user interface of Jira stands out for me fostering better collaboration among team members and streamlining project management tasks.
Cons
After some trial I realized that Jira is a bit pricey.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not specified, 1-10 employees
Less than a year
“Easy to use task management software”
Pros
I find this project management software incredibly userfriendly.
Cons
In my experience the free tier or trial version has significant limitations prompting you to subscribe sooner than anticipated.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Achal
Information Technology and Services, 100-499 employees
“Quick and stable!”
Pros
Its tremendously strong, quick, and stable, and it enables easy customization. The support is also quite helpful and knowledgeable.
Cons
I wish you could remark on particular comments within a JIRA ticket as you can in Microsoft Teams.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
praveen
Information Technology and Services, 500+ employees
More than a year
“JIRA Usage Survey”
Pros
It offers a straightforward workflow and efficient task management system.
Cons
Ive noticed that all tasks are categorized as issues within the tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Shalom
Computer Software, 1-10 employees
Less than a year
“Have you tried this Product”
Pros
Its a commendable product with a clean interface design that isnt overly complex. Jiras value is enhanced by its seamless integration with various Atlassian tools.
Cons
Its easy to become reliant on it and try to include everything in JIRA.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Ravi
Information Technology and Services, 500+ employees
More than a year
“Get Agile with JIRA”
Pros
I am an Automation QA Engineer and Jira proves invaluable from project requirement analysis to production release. Its impressive user interface along with features like test case creation execution tracking and bug reporting streamlines the entire testing process.
Cons
Improved thirdparty software integration would enhance tracking capabilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniele
Real Estate, 101-500 employees
More than a year
“The standard for agile sprints”
Pros
Like other project management tools sometimes the focus shifts more to moving cards than solving issues but this isnt unique to Jira.
Cons
Like other project management tools theres a risk of being overly focused on moving cards rather than addressing underlying issues though this isnt unique.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Anonymous
Not specified, 1-10 employees
Less than 6 months
“Jira Software”
Pros
JIRA is intuitive robust and comprehensive offering plenty of features for diverse needs.
Cons
Configurations can be a bit confusing especially for beginners.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8