Anonymous
Not specified, 101-500 employees
More than a year
“Jira, a nice tools, but not perfect”
Pros
Setting up project tracking in Jira is straightforward with its powerful features allowing for customizable workflows and seamless organization of projects.
Cons
JIRA isnt optimal for comprehensive project planning or Gantt charts often necessitating expensive plugins to compensate.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
10
Anonymous
Not specified, 51-100 employees
Less than a year
“Good stable piece of software”
Pros
The abundance of options and integrations in Jira allows for tailored customization ensuring alignment with specific organizational needs.
Cons
JIRAs UI is its weakest aspect lacking modern aesthetics and feeling cluttered. However it remains manageable.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Laurel
Civil Engineering, 500+ employees
Less than a year
“Excellent comparative advantages for a project management tool”
Pros
Jiras robust features availability options and integration capabilities with platforms like Slack and Microsoft Teams make it a powerful software solution. The provision of a free version analysis dashboards and enhanced team organization further solidify its value proposition.
Cons
Access to advanced features and services is limited to premium versions which include access to archives data connectors for enterprises sandbox and delivery channels.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Shaurya
Computer Software, 500+ employees
Less than a year
“Great agile project management tool with clean interface”
Pros
Its a widely adopted tool across various companies. Once you familiarize yourself with the interface which only requires onetime understanding theres a plethora of customization options available to tailor it to each companys needs. It provides insightful data down to the individual task level.
Cons
As the tool constantly introduces new features one must remain focused on ongoing learning. It does take time to grasp initially.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Arturo
Events Services, 51-100 employees
Less than a year
“Jira thee best for Scrum”
Pros
Highly integrated with Scrum methodologies it enables comprehensive management of all aspects related to app design.
Cons
At times it can be confusing due to the multitude of functionalities.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Anurag
Computer Software, 500+ employees
More than a year
“jira review”
Pros
In my view Jira is the most userfriendly tool for managing tasks tracking project progress and monitoring project hours.
Cons
Modifying logged hours can be tricky theres no option to delete hours for a different date range.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Simao
Health, Wellness and Fitness, 500+ employees
Less than 6 months
“Jira is the must to have to your project”
Pros
Jira serves as the platform for monitoring your development lifecycle.
Cons
The new Jira UI is somewhat confusing compared to the old one.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Nelson
Oil & Energy, 101-500 employees
More than a year
“Jira review”
Pros
Raising tickets in Jira streamlines the process of requesting staff support.
Cons
It significantly streamlines our work by allowing us to raise tickets.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Antonio
Computer Software, 1-10 employees
More than a year
“Versatile and loaded of features for any project workflow”
Pros
Planning tasks and tracking progress is effortless with Jira especially for daily SCRUM meetings where it has consistently proven reliable.
Cons
Setting up workflows and webhooks is often tedious.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
6
Rishu
Banking, 51-100 employees
Less than a year
“Good project manager”
Pros
Jira boasts excellent project management features and facilitates efficient task scheduling.
Cons
While JIRA has no major flaws enhancing the user experience could further elevate its usability.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Darwin
Marketing and Advertising, 11-50 employees
More than a year
“Complete project and support tickets management tool”
Pros
JIRA proves to be a robust tool particularly suitable for managing complex workflows efficiently.
Cons
It may pose a challenge for inexperienced users initially.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
Sudipta
Telecommunications, 500+ employees
More than a year
“Jira make ease your scrum management”
Pros
In my experience I find this software easy to grasp; it offers a visual representation of multiple scrum teams which proves invaluable for overseeing scrum of scrum meetings effectively.
Cons
Integrating with the Jenkins pipeline posed some challenges but I received support from Atlassian to overcome them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Ishan
Health, Wellness and Fitness, 51-100 employees
Less than a year
“Daily Sprint review in Agile Methadology during Software life cycle”
Pros
Jira offers numerous perspectives facilitating task management within our project. Particularly the Kanban board feature is highly efficient for swiftly organizing tasks.
Cons
Renaming categories and statuses in Jira can be quite complex.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not specified, 500+ employees
More than a year
“Jira - performs best for project management”
Pros
Its quality features and minimal software bugs make it a reliable choice.
Cons
Theres limited flexibility in customizing options within the tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Yogesh
Computer Games, 1-10 employees
“Jira for all”
Pros
The way Jira visualizes tasks and bugs is unique and attentiongrabbing aiding in maintaining focus. Moreover its dashboard feature offers valuable longterm insights.
Cons
The comment sections are becoming more robust which is beneficial for productivity.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not specified, 101-500 employees
More than a year
“Good software that does the job well”
Pros
The ease of updating and providing feedback on specific tasks is the most valuable aspect of Jira.
Cons
The dashboard layout could be more intuitive.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Joshua
Financial Services, 11-50 employees
More than a year
“A open box to find what you need”
Pros
Jiras customization options are both its greatest strength and weakness as extensive configurations are necessary for optimal use.
Cons
Customization can be complex as configurations are isolated requiring attention to detail for a successful deployment.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Antri
Human Resources, 1-10 employees
“Nice and simple!”
Pros
It allows simultaneous monitoring of task progress.
Cons
Theres occasional confusion within the team between completed and pending tasks.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Macit
Computer & Network Security, 11-50 employees
Less than a year
“Jira review”
Pros
Utilizing Jira streamlines project management tasks thanks to its effectiveness and ease of customization.
Cons
While my overall experience with JIRA has been positive theres room for improvement in customer service support.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
10
Functionality
8
Anonymous
Not specified, 500+ employees
Less than 6 months
“Works for tracking/ managing projects”
Pros
Being a Jira user for over a year, I appreciate how it facilitates task tracking and management allowing seamless communication with the team and stakeholders through features like @ mentions and document attachments.
Cons
While it may not be visually appealing or highly intuitive Jira gets the job done.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8