Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Not specified, 101-500 employees

More than a year

5.0
September 2022

Jira, a nice tools, but not perfect

Pros

Setting up project tracking in Jira is straightforward with its powerful features allowing for customizable workflows and seamless organization of projects.

Cons

JIRA isnt optimal for comprehensive project planning or Gantt charts often necessitating expensive plugins to compensate.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

10

A

Anonymous

Not specified, 51-100 employees

Less than a year

4.0
September 2022

Good stable piece of software

Pros

The abundance of options and integrations in Jira allows for tailored customization ensuring alignment with specific organizational needs.

Cons

JIRAs UI is its weakest aspect lacking modern aesthetics and feeling cluttered. However it remains manageable.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

L

Laurel

Civil Engineering, 500+ employees

Less than a year

5.0
September 2022

Excellent comparative advantages for a project management tool

Pros

Jiras robust features availability options and integration capabilities with platforms like Slack and Microsoft Teams make it a powerful software solution. The provision of a free version analysis dashboards and enhanced team organization further solidify its value proposition.

Cons

Access to advanced features and services is limited to premium versions which include access to archives data connectors for enterprises sandbox and delivery channels.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

S

Shaurya

Computer Software, 500+ employees

Less than a year

4.0
September 2022

Great agile project management tool with clean interface

Pros

Its a widely adopted tool across various companies. Once you familiarize yourself with the interface which only requires onetime understanding theres a plethora of customization options available to tailor it to each companys needs. It provides insightful data down to the individual task level.

Cons

As the tool constantly introduces new features one must remain focused on ongoing learning. It does take time to grasp initially.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

10

A

Arturo

Events Services, 51-100 employees

Less than a year

5.0
September 2022

Jira thee best for Scrum

Pros

Highly integrated with Scrum methodologies it enables comprehensive management of all aspects related to app design.

Cons

At times it can be confusing due to the multitude of functionalities.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A

Anurag

Computer Software, 500+ employees

More than a year

5.0
September 2022

jira review

Pros

In my view Jira is the most userfriendly tool for managing tasks tracking project progress and monitoring project hours.

Cons

Modifying logged hours can be tricky theres no option to delete hours for a different date range.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

10

S

Simao

Health, Wellness and Fitness, 500+ employees

Less than 6 months

5.0
September 2022

Jira is the must to have to your project

Pros

Jira serves as the platform for monitoring your development lifecycle.

Cons

The new Jira UI is somewhat confusing compared to the old one.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

N

Nelson

Oil & Energy, 101-500 employees

More than a year

2.0
September 2022

Jira review

Pros

Raising tickets in Jira streamlines the process of requesting staff support.

Cons

It significantly streamlines our work by allowing us to raise tickets.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

4

A

Antonio

Computer Software, 1-10 employees

More than a year

4.0
September 2022

Versatile and loaded of features for any project workflow

Pros

Planning tasks and tracking progress is effortless with Jira especially for daily SCRUM meetings where it has consistently proven reliable.

Cons

Setting up workflows and webhooks is often tedious.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

8

Functionality

6

R

Rishu

Banking, 51-100 employees

Less than a year

4.0
September 2022

Good project manager

Pros

Jira boasts excellent project management features and facilitates efficient task scheduling.

Cons

While JIRA has no major flaws enhancing the user experience could further elevate its usability.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

D

Darwin

Marketing and Advertising, 11-50 employees

More than a year

4.0
September 2022

Complete project and support tickets management tool

Pros

JIRA proves to be a robust tool particularly suitable for managing complex workflows efficiently.

Cons

It may pose a challenge for inexperienced users initially.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

10

S

Sudipta

Telecommunications, 500+ employees

More than a year

5.0
September 2022

Jira make ease your scrum management

Pros

In my experience I find this software easy to grasp; it offers a visual representation of multiple scrum teams which proves invaluable for overseeing scrum of scrum meetings effectively.

Cons

Integrating with the Jenkins pipeline posed some challenges but I received support from Atlassian to overcome them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

I

Ishan

Health, Wellness and Fitness, 51-100 employees

Less than a year

4.0
September 2022

Daily Sprint review in Agile Methadology during Software life cycle

Pros

Jira offers numerous perspectives facilitating task management within our project. Particularly the Kanban board feature is highly efficient for swiftly organizing tasks.

Cons

Renaming categories and statuses in Jira can be quite complex.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

A

Anonymous

Not specified, 500+ employees

More than a year

5.0
September 2022

Jira - performs best for project management

Pros

Its quality features and minimal software bugs make it a reliable choice.

Cons

Theres limited flexibility in customizing options within the tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Y

Yogesh

Computer Games, 1-10 employees

5.0
September 2022

Jira for all

Pros

The way Jira visualizes tasks and bugs is unique and attentiongrabbing aiding in maintaining focus. Moreover its dashboard feature offers valuable longterm insights.

Cons

The comment sections are becoming more robust which is beneficial for productivity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Not specified, 101-500 employees

More than a year

3.0
September 2022

Good software that does the job well

Pros

The ease of updating and providing feedback on specific tasks is the most valuable aspect of Jira.

Cons

The dashboard layout could be more intuitive.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

J

Joshua

Financial Services, 11-50 employees

More than a year

5.0
September 2022

A open box to find what you need

Pros

Jiras customization options are both its greatest strength and weakness as extensive configurations are necessary for optimal use.

Cons

Customization can be complex as configurations are isolated requiring attention to detail for a successful deployment.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Antri

Human Resources, 1-10 employees

4.0
September 2022

Nice and simple!

Pros

It allows simultaneous monitoring of task progress.

Cons

Theres occasional confusion within the team between completed and pending tasks.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

M

Macit

Computer & Network Security, 11-50 employees

Less than a year

5.0
September 2022

Jira review

Pros

Utilizing Jira streamlines project management tasks thanks to its effectiveness and ease of customization.

Cons

While my overall experience with JIRA has been positive theres room for improvement in customer service support.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

8

A

Anonymous

Not specified, 500+ employees

Less than 6 months

4.0
September 2022

Works for tracking/ managing projects

Pros

Being a Jira user for over a year, I appreciate how it facilitates task tracking and management allowing seamless communication with the team and stakeholders through features like @ mentions and document attachments.

Cons

While it may not be visually appealing or highly intuitive Jira gets the job done.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8