Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

VG
Victor G

Computer Networking, 1-10 employees

More than a year

5.0

JIRA for Technical Project Management with multiple team

Pros

The ability to share and access tasks, along with summary dashboard reporting, makes JIRA an excellent tool for combining with AGILE projects for KANBAN and SPRINT planning. The system is stable in the enterprise environment, being operational 90% of the available time.

Cons

While it's a great tool, there are instances when task management becomes overwhelming.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

Less than 6 months

4.0

A complete but sometime difficult to use

Pros

It greatly assists in organizing our day-to-day tasks within the team and offers extensive integration options.

Cons

Managing certain workflows and tasks can be challenging due to the non-prioritized placement of buttons.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

3.0

ease of use

Pros

The interface is simple and makes it easy to perform any task.

Cons

Some tools that are needed are missing in the software.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

S
Syed

Computer Software, 500+ employees

Less than a year

4.0

Jira review

Pros

Managing all projects on a single page is possible, and navigation is easy.

Cons

Locating certain fields in Jira can be a challenging task.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SA
Sheikh Abdul

Information Technology and Services, 11-50 employees

Less than a year

5.0

An excellent product specially for software houses

Pros

Easy reporting and tracking of bugs and tasks, with reports proving very useful on a micro level.

Cons

Limited availability of online help can make it difficult to manage without a support subscription.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

7

Functionality

10

J
Joshua

Computer Software, 11-50 employees

Less than a year

5.0

Jira is a cutting edge agile scrum software

Pros

Remarkably easy and straightforward, offering the flexibility to choose the method of load management, whether using storypoints or time tracking.

Cons

I have no complaints about Jira, as they have likely implemented most, if not all, of the previous suggestions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Awesome JIRA

Pros

A fantastic experience using JIRA for the past 10 years, with regular updates contributing to continuous improvement.

Cons

At times, there is a noticeable performance lag when using the Confluence tool in Jira.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A
Arjun

Information Technology and Services, 101-500 employees

More than a year

5.0

Jira makes project planning easy

Pros

Jira, being easy to use, stands out as the best application for managing employees, projects, tasks, and task scheduling within an organization. With over 2 years of usage, I am extremely satisfied with its features.

Cons

It might be a bit complicated for new users initially, but familiarity grows over time. The help documentation is useful, although it takes time to read and understand all features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

More than a year

3.0

Good software that does the job well

Pros

The most valuable aspect of Jira is the ease of updating and providing feedback on specific tasks at hand.

Cons

The arrangement of the dashboard could be more intuitively designed.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

S
Simao

Health, Wellness and Fitness, 500+ employees

Less than 6 months

5.0

Jira is the must to have to your project

Pros

Jira serves as the platform for keeping track of the development lifecycle.

Cons

The new Jira UI appears somewhat confusing compared to the old one.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A
Arijit

Banking, 500+ employees

More than a year

5.0

JIRA the saviour

Pros

The UI is simple, and the software is easy to use and organize tasks, making it the best in the market.

Cons

None. It stands out as one of the best task tracking tools available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Niccolo

Arts and Crafts, 1-10 employees

Less than 6 months

5.0

My software review

Pros

There is nothing to dislike about this software system.

Cons

No downsides found with this software system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Ragavendra

Staffing and Recruiting, 101-500 employees

Less than 6 months

5.0

Jira tool

Pros

From my perspective, there are no negatives in this tool. I'm eagerly awaiting the next version to actively engage in managing it.

Cons

No negative aspects from my perspective regarding this tool. I'm eagerly awaiting the next version to engage in managing it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jason

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0

A useful tool for project management

Pros

It would be beneficial to have the ability to prioritize certain tasks over others.

Cons

It would be advantageous to have the capability to prioritize specific tasks over others.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

M
Minal

Computer Software, 500+ employees

More than a year

5.0

Excellent tool for projects

Pros

I have nothing negative to say about it; I genuinely love the software.

Cons

No issues to report; I genuinely appreciate the software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

Less than a year

5.0

amazing software

Pros

While I recommend this software to everyone, there have been instances where I struggled to create correct projects.

Cons

I recommend this software to everyone, though occasionally, I've encountered difficulties in creating accurate projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

4

A
Aditi

Investment Management, 500+ employees

Less than a year

5.0

Easy to use but visualisation is not great

Pros

The visualization of time spent and time tracking for each story could be improved. Time tracking is a bit inaccurate, affecting the entire sprint's correctness.

Cons

Improvements could be made to the visualization of time spent and time tracking for each story. Time tracking is slightly off, impacting the accuracy of the entire sprint.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

D
Daniele

Real Estate, 101-500 employees

More than a year

5.0

The standard for agile sprints

Pros

Like any other project management tool, there's a risk of becoming more focused on moving cards than solving problems, even though this isn't tool-specific.

Cons

Similar to any other project management tool, the risk lies in being overly focused on moving cards rather than addressing the underlying issues, even though this is not a tool-specific problem.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Task Managemet and Tracking

Pros

Managing the dashboard created in Jira can be challenging; it should be more user-friendly.

Cons

Managing the dashboard created in Jira poses a bit of a challenge; it should be more user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

Less than a year

4.0

Best Project Management Software

Pros

Most users require prior training in the software.

Cons

Most users require prior training in the software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7