Kunal
Writing and Editing, 1-10 employees
More than a year
“A product for all your needs in Project Management”
Pros
Its my preferred option for managing and tracking all project activities due to its simplicity and effectiveness.
Cons
For a midrange company the product can be a bit expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Francisco
Consumer Services, 500+ employees
More than a year
“In teams, jIRA is used to organize and automate collaboration.”
Pros
JIRA is a highly versatile system capable of mapping even the most complex tasks without programming. Its workflow functions roles and rights management ensure smooth task execution. Integration with other team tools further enhances its utility.
Cons
Sometimes its challenging to grasp the full complexity of a solution due to the overwhelming amount of information. A more optimized search function would be advantageous. It often requires numerous AddOns to fully round out its capabilities and the associated costs should not be overlooked. Additionally my inbox gets inundated with emails.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Syed
Computer Software, 500+ employees
Less than a year
“Jira review”
Pros
Managing all projects on a single page is convenient with easy navigation.
Cons
It can be challenging to locate certain fields within Jira.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lalit
Information Technology and Services, 500+ employees
More than a year
“Ticket management”
Pros
Personally I havent encountered any specific issues with Jira so I cant provide any negative feedback.
Cons
I havent encountered any specific problems or concerns so I cant provide feedback in this regard.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Alice
Translation and Localization, 1-10 employees
More than a year
“Good application for project planning”
Pros
Its agilestyle workflow and range of features cater to various tasks.
Cons
Understanding and deploying the software can be challenging due to its extensive features.
Rating Distribution
Ease of use
4
Value for money
10
Customer Support
6
Functionality
4
Anonymous
Not specified, 500+ employees
Less than a year
“Good tracking Tool for project management and delivery”
Pros
Its userfriendly design simplifies task management and tracking enhancing overall workflow efficiency.
Cons
Currently I dont have any specific suggestions for improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Naomi
Telecommunications, 500+ employees
Less than a year
“Loved it”
Pros
JIRA provides a seamless workflow experience fostering effective business collaboration.
Cons
Managing tasks within Jiras complex user interface can be difficult.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rajesh
Computer Software, 101-500 employees
Less than a year
“Jira is synonymous for bug tracking now!”
Pros
During my tenure at my previous company I found the product to be exceptionally easy to adopt and intuitive to navigate. The filtering capabilities were robust and it seamlessly integrated with automation scripts. We utilized it extensively for automating the filing of JIRA tickets.
Cons
Overall I havent faced any significant issues. However refining certain aspects of the UI could help reduce clutter.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
James
Health, Wellness and Fitness, 500+ employees
Less than a year
“Good workflow and tracking tool for support tickets”
Pros
Its integration with Slack and email ensures seamless communication and progress tracking for all involved parties facilitating swift resolution. The option to link or group tickets adds to its utility.
Cons
Occasionally theres an overwhelming number of notifications from ticket updates some of which arent relevant to me as an end user.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 1-10 employees
Less than 6 months
“Jira Review”
Pros
I appreciate its effectiveness in project planning.
Cons
At times it appears to load slowly or it might just be on my end.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Khemraj
Computer Software, 51-100 employees
Less than 6 months
“Must needed software for well managed delivery”
Pros
The standout feature for me is story pointing providing a more effective method to define story weightage compared to estimating in days.
Cons
The UI isnt particularly intuitive. Theres room for improvement to make it more userfriendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Craig
Information Technology and Services, 500+ employees
Less than a year
“Jira in my everyday”
Pros
Jira assists me in managing my projects and keeping track of my teams workload efficiently.
Cons
Managing multiple tickets can be cumbersome.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
3
Anonymous
Not specified, 1-10 employees
Less than 6 months
“ease of use”
Pros
The interface is extremely straightforward making tasks easy to accomplish.
Cons
There were some tools missing from the software.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Aditi
Investment Management, 500+ employees
Less than a year
“Easy to use but visualisation is not great”
Pros
From my experience Jira makes tracking time and managing tasks easier although theres room for improvement in time tracking accuracy.
Cons
The visualization of time spent and tracking on each story could improve affecting the sprints accuracy.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Daniel
Banking, 500+ employees
Less than a year
“A ticketing system that is extremely convenient”
Pros
While Jira is generally great excessive comment notifications can be overwhelming and extracting ticket numbers can be tedious.
Cons
When there are many comments on a ticket the emails can become overwhelming and obtaining ticket numbers should be easier.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
4
anil kumar
Computer Software, 1-10 employees
More than a year
“jira rice”
Pros
If software were food JIRA would be like rice a staple. Its easy to use and intuitive.
Cons
While there are freemium alternatives to Atlassian the premium version remains preferable for professionals.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
mathi
Information Services, 51-100 employees
Less than a year
“Pros and Cons of the JIRA”
Pros
JIRA is efficient for sprint planning and tracking release statuses.
Cons
Theres a lack of comprehensive study material to master the JIRA board. Some still prefer using Excel sheets for project planning due to its complexity and cost.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
6
Prati
Information Technology and Services, 51-100 employees
More than a year
“Amazing application for project management/tracking”
Pros
Its highly favored among IT professionals for its bug and story tracking capabilities facilitating efficient task assignment.
Cons
Separating stories and bugs lists would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not specified, 500+ employees
More than a year
“Best Project Management software”
Pros
Jira encompasses all necessary features for comprehensive project and task management from customizable dashboards to task prioritization and team coordination.
Cons
Occasionally creating subtasks within tasks can be cumbersome and frustrating.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Muharrem
Computer Software, 11-50 employees
Less than 6 months
“Very easy to use!”
Pros
With its userfriendly interface Jira simplifies task tracking making it my preferred tool for managing work.
Cons
While JIRAs interface is generally effective occasional bugs may impact user experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10