Education Management, 1-10 employees
Less than a year
“Jira helps to track the overall task progress and it manage the team work”
Pros
Occasionally, the filters in Jira don't work or take time to load data.
Cons
Sometimes, the filters don't function correctly or take time to load data.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Automotive, 101-500 employees
Less than 6 months
“Jira for project management”
Pros
The lack of instant messaging and a risk assessment tool is noticeable.
Cons
Notable is the absence of an instant messaging option and a risk assessment tool.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
7
Automotive, 1-10 employees
Less than a year
“Great for problem solving”
Pros
Integration is great, and I can't think of any cons.
Cons
Great integration, and I can't identify any cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
E-Learning, 11-50 employees
Less than 6 months
“Jira: Agility and Flexibility in One Great System”
Pros
Learning Jira takes some effort; it's not the most intuitive software, and extensive customization can lead to complications if done too soon.
Cons
Jira demands some effort to learn. It's not the most intuitive software, and extensive customization is possible. Customizing too much too soon, before mastering the basic functions, can lead to complications.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Apparel & Fashion, 500+ employees
More than a year
“Task management on point”
Pros
The main challenges involve ensuring the right individuals have access to complete tasks or receiving no prompt when a task is stuck in process.
Cons
Challenges arise in ensuring the right individuals have the necessary access for tasks or receiving no prompt when it's stuck in the process. This may be due to limited education on our setup, but these elements are crucial.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
4
Functionality
4
Computer & Network Security, 500+ employees
Less than a year
“JIRA is Best Agile and SCRUM Management Tool”
Pros
This software is not easy to use; it is complicated with messy walkthroughs and documentation.
Cons
This software is not user-friendly; it's complicated with messy walkthroughs and documentation.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Not Specified, 500+ employees
Less than a year
“Good for Project management and sprint planning with stories and task”
Pros
There should be more space for card movement, and the scroll option does not work properly.
Cons
There should be more space for card movement, and the scroll option doesn't work properly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Not Specified, 500+ employees
More than a year
“wonderful”
Pros
Everything is excellent, making it easy to use.
Cons
Everything is excellent and awesome; it's easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
More than a year
“User review”
Pros
As of now, there's nothing wrong; it's an awesome tool for project management.
Cons
As such, there's nothing; it's an awesome tool for project management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Banking, 500+ employees
Less than a year
“A ticketing system that is extremely convenient”
Pros
When there are too many comments on a specific ticket, the emails received can be too "spammy," making it challenging to keep track. Easier access to ticket numbers would also be helpful.
Cons
If there are too many comments on a specific ticket, the emails received can be too "spamy," making it challenging to keep track of what is happening. Additionally, obtaining ticket numbers should be easier, rather than extracting them from the site link.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
4
Information Technology and Services, 500+ employees
More than a year
“Ticket management”
Pros
I haven't encountered any specific problems or concerns, so I can't comment in this area.
Cons
I haven't encountered any specific problems or concerns, so I cannot comment here.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
3
Functionality
4
Computer Software, 500+ employees
Less than a year
“Managing development life cycle made easy”
Pros
There is a learning curve in understanding how the tool works, which can be frustrating at times.
Cons
There is a learning curve in understanding how the tool works, and it could be frustrating at times.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Financial Services, 500+ employees
More than a year
“My 5 year Use Review of Jira”
Pros
The data visualization feature in Jira is a bit confusing to use, and I believe the feature should be removed.
Cons
The data visualization feature on Jira is somewhat confusing to use, and I honestly believe the feature should be removed.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8
Not Specified, 500+ employees
More than a year
“Jira Review”
Pros
Interface improvements are needed, and language support is not very good; better translation is necessary.
Cons
Interface improvements are needed, and language support is not very good; better translation is necessary.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Computer Software, 500+ employees
More than a year
“A perfect application for project management”
Pros
Adding tools like table columns and rows is still difficult in the description part of the task. Other than that, as a developer, I haven't found any cons.
Cons
Adding tools like table columns and rows is still challenging in the description part of the task. Other than that, as a developer, I haven't found any cons.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
3
Functionality
2
Financial Services, 11-50 employees
More than a year
“A open box to find what you need”
Pros
JIRA's strength and weakness lie in its customization. While it allows for tailoring the platform to specific needs, a misconfigured setup can complicate user adoption.
Cons
The customization feature is crucial due to the isolated and separate configurations in JIRA. Ensuring meticulous attention to detail is essential for a successful deployment of JIRA.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
4
Oil & Energy, 101-500 employees
More than a year
“Jira review”
Pros
Ticket creation involves seeking support from staff.
Cons
Raising tickets significantly streamlines our work process.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
4
Not Specified, 1-10 employees
Less than a year
“Intuitive Tool for Bug Fixing and Task Management”
Pros
The software stands out for its intuitiveness and user-friendly interface, coupled with seamless integrations with other tools.
Cons
Customizing the way you build templates is not straightforward.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Computer Software, 1-10 employees
“Great software for project management by Jira.”
Pros
Easy to use, JIRA effectively tracks project progress.
Cons
It's excellent software used for tracking projects, and everything operates seamlessly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Medical Devices, 500+ employees
More than a year
“Overall great product, recommend to all teams, some room for improvement”
Pros
Collaborating with teammates and the capability for file sharing are commendable aspects. Additionally, the software facilitates project tracking.
Cons
Occasionally, I face issues with loading or adding images to a project space.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
4