Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

K

Kunal

Writing and Editing, 1-10 employees

More than a year

5.0
September 2022

A product for all your needs in Project Management

Pros

Its my preferred option for managing and tracking all project activities due to its simplicity and effectiveness.

Cons

For a midrange company the product can be a bit expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

F

Francisco

Consumer Services, 500+ employees

More than a year

5.0
September 2022

In teams, jIRA is used to organize and automate collaboration.

Pros

JIRA is a highly versatile system capable of mapping even the most complex tasks without programming. Its workflow functions roles and rights management ensure smooth task execution. Integration with other team tools further enhances its utility.

Cons

Sometimes its challenging to grasp the full complexity of a solution due to the overwhelming amount of information. A more optimized search function would be advantageous. It often requires numerous AddOns to fully round out its capabilities and the associated costs should not be overlooked. Additionally my inbox gets inundated with emails.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Syed

Computer Software, 500+ employees

Less than a year

4.0
September 2022

Jira review

Pros

Managing all projects on a single page is convenient with easy navigation.

Cons

It can be challenging to locate certain fields within Jira.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lalit

Information Technology and Services, 500+ employees

More than a year

5.0
September 2022

Ticket management

Pros

Personally I havent encountered any specific issues with Jira so I cant provide any negative feedback.

Cons

I havent encountered any specific problems or concerns so I cant provide feedback in this regard.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Alice

Translation and Localization, 1-10 employees

More than a year

4.0
September 2022

Good application for project planning

Pros

Its agilestyle workflow and range of features cater to various tasks.

Cons

Understanding and deploying the software can be challenging due to its extensive features.

Rating Distribution

Ease of use

4

Value for money

10

Customer Support

6

Functionality

4

A

Anonymous

Not specified, 500+ employees

Less than a year

5.0
September 2022

Good tracking Tool for project management and delivery

Pros

Its userfriendly design simplifies task management and tracking enhancing overall workflow efficiency.

Cons

Currently I dont have any specific suggestions for improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

N

Naomi

Telecommunications, 500+ employees

Less than a year

3.0
September 2022

Loved it

Pros

JIRA provides a seamless workflow experience fostering effective business collaboration.

Cons

Managing tasks within Jiras complex user interface can be difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Rajesh

Computer Software, 101-500 employees

Less than a year

5.0
September 2022

Jira is synonymous for bug tracking now!

Pros

During my tenure at my previous company I found the product to be exceptionally easy to adopt and intuitive to navigate. The filtering capabilities were robust and it seamlessly integrated with automation scripts. We utilized it extensively for automating the filing of JIRA tickets.

Cons

Overall I havent faced any significant issues. However refining certain aspects of the UI could help reduce clutter.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

James

Health, Wellness and Fitness, 500+ employees

Less than a year

5.0
September 2022

Good workflow and tracking tool for support tickets

Pros

Its integration with Slack and email ensures seamless communication and progress tracking for all involved parties facilitating swift resolution. The option to link or group tickets adds to its utility.

Cons

Occasionally theres an overwhelming number of notifications from ticket updates some of which arent relevant to me as an end user.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 1-10 employees

Less than 6 months

5.0
September 2022

Jira Review

Pros

I appreciate its effectiveness in project planning.

Cons

At times it appears to load slowly or it might just be on my end.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Khemraj

Computer Software, 51-100 employees

Less than 6 months

5.0
September 2022

Must needed software for well managed delivery

Pros

The standout feature for me is story pointing providing a more effective method to define story weightage compared to estimating in days.

Cons

The UI isnt particularly intuitive. Theres room for improvement to make it more userfriendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Craig

Information Technology and Services, 500+ employees

Less than a year

4.0
September 2022

Jira in my everyday

Pros

Jira assists me in managing my projects and keeping track of my teams workload efficiently.

Cons

Managing multiple tickets can be cumbersome.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

4

Functionality

3

A

Anonymous

Not specified, 1-10 employees

Less than 6 months

3.0
September 2022

ease of use

Pros

The interface is extremely straightforward making tasks easy to accomplish.

Cons

There were some tools missing from the software.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

A

Aditi

Investment Management, 500+ employees

Less than a year

5.0
September 2022

Easy to use but visualisation is not great

Pros

From my experience Jira makes tracking time and managing tasks easier although theres room for improvement in time tracking accuracy.

Cons

The visualization of time spent and tracking on each story could improve affecting the sprints accuracy.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

D

Daniel

Banking, 500+ employees

Less than a year

5.0
September 2022

A ticketing system that is extremely convenient

Pros

While Jira is generally great excessive comment notifications can be overwhelming and extracting ticket numbers can be tedious.

Cons

When there are many comments on a ticket the emails can become overwhelming and obtaining ticket numbers should be easier.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

4

AK

anil kumar

Computer Software, 1-10 employees

More than a year

5.0
September 2022

jira rice

Pros

If software were food JIRA would be like rice a staple. Its easy to use and intuitive.

Cons

While there are freemium alternatives to Atlassian the premium version remains preferable for professionals.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

mathi

Information Services, 51-100 employees

Less than a year

4.0
September 2022

Pros and Cons of the JIRA

Pros

JIRA is efficient for sprint planning and tracking release statuses.

Cons

Theres a lack of comprehensive study material to master the JIRA board. Some still prefer using Excel sheets for project planning due to its complexity and cost.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

6

P

Prati

Information Technology and Services, 51-100 employees

More than a year

4.0
September 2022

Amazing application for project management/tracking

Pros

Its highly favored among IT professionals for its bug and story tracking capabilities facilitating efficient task assignment.

Cons

Separating stories and bugs lists would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Not specified, 500+ employees

More than a year

5.0
September 2022

Best Project Management software

Pros

Jira encompasses all necessary features for comprehensive project and task management from customizable dashboards to task prioritization and team coordination.

Cons

Occasionally creating subtasks within tasks can be cumbersome and frustrating.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M

Muharrem

Computer Software, 11-50 employees

Less than 6 months

5.0
September 2022

Very easy to use!

Pros

With its userfriendly interface Jira simplifies task tracking making it my preferred tool for managing work.

Cons

While JIRAs interface is generally effective occasional bugs may impact user experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10