Financial Services, 500+ employees
More than a year
“JIRA - Most efficient tool for development”
Pros
After two years of JIRA usage, it remains the top-recommended tool for agile task management and tracking. The cloning feature, especially useful, allows for easy creation of tickets. Various boards, such as Kanban boards, enhance efficient work tracking for teams.
Cons
JIRA has no major disadvantages. The only potential improvement is making filters more user-friendly and addressing occasional challenges with uploading large files to JIRA tickets.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7
Hospital & Health Care, 101-500 employees
Less than a year
“An essential in QA work”
Pros
The ease of use in JIRA has made onboarding a swift process.
Cons
Nothing specific; using it was effortless.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
7
Hospital & Health Care, 500+ employees
More than a year
“Update Jira regulary”
Pros
Operating Jira Software without the Service Desk module efficiently manages various business processes, including requirements, issue tracking, and test management.
Cons
Initially, Java memory tweaking posed a challenge from an IT perspective. Switching to G1GC at some point provided some ease of mind.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 1-10 employees
More than a year
“jira rice”
Pros
Describing Jira as a staple for living off rice, it stands out for its palatability, user-friendly experience, and intuitiveness.
Cons
While there are freemium products similar to Atlassian now, the premium option remains the preference for professionals.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 1-10 employees
Less than 6 months
“Jira Software”
Pros
Jira is highly intuitive, robust, and comprehensive, offering an array of functions and features for extensive capabilities.
Cons
Configurations can be a bit confusing for beginners at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 500+ employees
More than a year
“Jira gets the job done, but will be better with a dark mode”
Pros
The ability of Jira to effectively track and itemize issues throughout the Software Development Life Cycle (SDLC) is noteworthy.
Cons
The lack of a dark mode on the Cloud or on-prem offerings is a drawback.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
4
Functionality
3
Information Technology and Services, 1-10 employees
Less than 6 months
“A project management app for startups”
Pros
With its modern UI compared to alternatives, Jira is easy to use, making it an appealing application.
Cons
When the team size exceeds 8 or 10, it becomes challenging for users to track their work and view other workflows.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
10
Functionality
7
Not Specified, 500+ employees
Less than a year
“Best for tracking agile tasks”
Pros
Jira simplifies project management, enabling daily task tracking.
Cons
The complexity of gaining insights into how things will reflect on the board is a challenge.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 500+ employees
More than a year
“All day every day”
Pros
Working with ideas and sharing them with the team is effortless in Jira, ensuring comprehensive tracking.
Cons
Jira limits file sizes for uploads to maintain product speed. Uploading any file over 10MB, whether a picture, movie, or document, is prohibited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 101-500 employees
Less than a year
“Honest Review”
Pros
As a user-friendly software, Jira delivers what is needed, with occasional minimal details being a minor issue.
Cons
Occasionally, it provides minimal details, but it's a user-friendly software that offers what we need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 500+ employees
More than a year
“JIRA Review”
Pros
Jira is easy to use, allowing for task creation, tracking, work logging, workflow management, and customization. It's particularly beneficial for software development with Agile methodology.
Cons
The user interface sometimes takes time to load all the features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
4
Marketing and Advertising, 1-10 employees
More than a year
“Advanced Task Management For Your Team!”
Pros
At our company, Atlassian products, including Jira, simplify task management. Creating different dashboards, organizing them by project or team, and having a comprehensive view of task ownership are key strengths. It's easy to use and facilitates collaboration across teams.
Cons
The initial setup could be optimized, requiring someone with a tech background to set up the project at the beginning. Once running, it's as easy as it gets, but it's relatively pricey compared to other solutions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Entertainment, 1-10 employees
Less than a year
“Good way to stay organize with a big buisness - Jira”
Pros
Jira is utilized for bug reports and updates, integrating well with ZenDesk. It's appreciated for its versatility in various company functions.
Cons
Sometimes it's challenging to copy and paste images, but it's not a significant issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 101-500 employees
Less than a year
“A great software for easy issue resolution”
Pros
Tackling issues based on priority and importance is a notable feature.
Cons
It's not possible to raise two issues in one ticket.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 1-10 employees
Less than a year
“great software”
Pros
Setting up sprints, assigning tasks, and the user-friendly management section are highlights of Jira. Quick responses from technical assistance and seamless integration with other tools through extensions are additional advantages. Notification letters provide a concise overview of produced tickets.
Cons
Setting up a project requires sufficient time.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Defense & Space, 500+ employees
Less than 6 months
“Great piece of software”
Pros
The transition from our previous software to Jira has been a positive change, enhancing our workflow significantly.
Cons
The home dashboard is effective, though it might appear a bit crowded.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Information Services, 101-500 employees
Less than a year
“Pros and Cons of the JIRA”
Pros
It proves to be user-friendly, efficient for sprint planning, and excels in tracking release status on the active sprint board.
Cons
Limited study materials make mastering the JIRA board challenging. Despite its cost, project planning is still favored through Excel sheets due to perceived limitations.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
7
Translation and Localization, 1-10 employees
More than a year
“Good application for project planning”
Pros
Jira embraces an Agile-style workflow, offering a multitude of features catering to different tasks.
Cons
Understanding and deploying the software is intricate due to the multitude of features, making it impractical to memorize them all.
Rating Distribution
Ease of use
3
Value for money
10
Customer Support
7
Functionality
4
Environmental Services, 1-10 employees
More than a year
“Jira review”
Pros
The product is user-friendly and has significantly contributed to improving my work; hence, I've installed this app on my device.
Cons
No drawbacks in this app as its features greatly assist.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Graphic Design, 101-500 employees
Less than a year
“Good for daily work”
Pros
Jira serves well for various daily office tasks, such as managing timesheets.
Cons
Slightly challenging for new users initially, but it becomes highly useful in daily life afterward.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10