Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Not specified, 500+ employees

More than a year

4.0
September 2022

Just the way to go

Pros

The userfriendly interface of JIRA makes team task tracking incredibly easy and efficient.

Cons

Setting up large projects with numerous tasks could be more userfriendly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Desmond

Information Technology and Services, 101-500 employees

More than a year

5.0
September 2022

Desmond review

Pros

The centralized nature of Jira allows me to stay updated on project statuses manage daily tasks efficiently and share data with the team effortlessly.

Cons

Implementing alerts or popups to remind of pending tasks would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

ginda

Education Management, 1-10 employees

Less than a year

5.0
September 2022

bug fixing for management project apps

Pros

It serves as an effective management system for planning the work of my company.

Cons

The project management feature is userfriendly.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

A

Ali

Logistics and Supply Chain, 500+ employees

Less than a year

5.0
September 2022

Excellent service

Pros

I find it quite straightforward to track tickets and resolve issues promptly using Jira.

Cons

Up to now I havent faced any issues everything runs smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Arjun

Information Technology and Services, 51-100 employees

More than a year

5.0
September 2022

Jira makes project planning easy

Pros

Jira is the ultimate application for managing employees projects tasks and scheduling. Having used it for over 2 years Im extremely satisfied with its features.

Cons

Its a bit complex for new users at first but it becomes easier with familiarity. The documentation is helpful but it takes time to read and apply all the features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anantha

Computer Software, 500+ employees

More than a year

5.0
September 2022

A perfect application for project management

Pros

Adding tools like table columns and rows in task descriptions can be challenging but overall Jira has no significant drawbacks.

Cons

Adding tools like table columns and rows in the task description is still challenging however as a developer I havent encountered any other cons.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

N

Neshica

Telecommunications, 101-500 employees

Less than 6 months

5.0
September 2022

Manage all aspects of a project in one place

Pros

Jira offers versatile standard templates that can be easily customized to suit specific project needs fostering seamless collaboration and project visibility within teams.

Cons

While it excels in software development projects it may not be as suitable for managing other project types requiring significant time investment to learn.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

E

Eulices

Internet, 11-50 employees

More than a year

5.0
September 2022

Must have for mid to large teams and/or parallel developments

Pros

Jira stands out as one of the most versatile management tools offering ease of use and robust features for contributors managers and administrators alike.

Cons

JIRA is best suited for medium to largescale projects with multiple teams. Smaller projects may find its extensive features overwhelming.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

N

Nouman

Information Technology and Services, 500+ employees

Less than a year

4.0
September 2022

So far the best project management, tracking and bugs reporting, tracking tool.

Pros

The intuitive interface of Jira and its compatibility with various thirdparty integrations enhance usability and functionality.

Cons

Initial setup can be cumbersome and direct communication with other team members is lacking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

R

Ruby

Marketing and Advertising, 50-99 employees

4.0
September 2022

JIRA makes it easier for us.

Pros

Jira makes managing a team a breeze, allowing each developer to remain on top of their duties and keep track of what theyre doing

Cons

If youre just getting started, the cheap is quite appealing, but the intricacy will kill you.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A

Aet

Automotive, 101-500 employees

5.0
September 2022

Good project management software

Pros

Deploying and starting with this product is straightforward. Its userfriendly making it easy to navigate and operate with its intuitive interface.

Cons

While the product itself is excellent with no design or technical flaws the pricing could be more competitive. Given the competition in this market space Jira might not be suitable unless you have a higher budget.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Charmi

Computer & Network Security, 11-50 employees

Less than 6 months

5.0
September 2022

Jira

Pros

One of the aspects I appreciate most about Jira is its role in fostering the development of new ideas within our organization.

Cons

Theres nothing about Jira that I dislike.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Robin

Information Technology and Services, 500+ employees

More than a year

5.0
September 2022

File a Jira

Pros

The ability to comment in documents upon receiving responses from the group working on my issue greatly enhances collaboration.

Cons

I havent encountered any issues its easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jacob

Computer Software, 51-100 employees

More than a year

5.0
September 2022

Great for cross-communication

Pros

As I am not from an engineering background having access to Jira keeps me informed about engineering developments ensuring clean communication across the company. Its integration within the Atlassian ecosystem further enhances its value.

Cons

I genuinely cant think of anything I dislike about Jira.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

P

Parth

Information Technology and Services, 500+ employees

Less than a year

5.0
September 2022

Great app for project management!

Pros

This featurerich tool allows comprehensive tracking of all project aspects.

Cons

Providing demos could enhance the tools userfriendliness.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Adrian

Sports, 1-10 employees

Less than a year

5.0
September 2022

Great software

Pros

Jira is very userfriendly and packed with numerous features.

Cons

Overall I dont have many complaints. Thanks Jira team!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 101-500 employees

Less than 6 months

4.0
September 2022

A complete but sometime difficult to use

Pros

It greatly aids in organizing our daily tasks and facilitates team task sharing with its numerous integrations.

Cons

Properly prioritizing buttons could make handling workflows and tasks less challenging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

6

Functionality

4

R

Ragavendra

Staffing and Recruiting, 101-500 employees

Less than 6 months

5.0
September 2022

Jira tool

Pros

Its highly beneficial for scheduling processes although managing it can be timeconsuming it remains userfriendly.

Cons

I have no negative opinions about this tool. Im looking forward to the next version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 500+ employees

More than a year

5.0
September 2022

User review

Pros

Bug reporting and Agile model implementation are some of the standout features of Jira.

Cons

Overall its an awesome project management tool without any significant issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jared

Medical Devices, 500+ employees

More than a year

5.0
September 2022

Overall great product, recommend to all teams, some room for improvement

Pros

The capability to work with my team and share files is great and I find the project tracking useful.

Cons

At times I face difficulties when loading or adding images to a project space.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7