Not Specified, 11-50 employees
More than a year
“All in one platform for Project/Product Management and Team collaboration”
Pros
With seamless integration with other tools, Jira stands out for its ease of use and a well-designed, neat dashboard.
Cons
If documents are sizable, the system may experience some sluggishness.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Telecommunications, 101-500 employees
Less than 6 months
“Manage all aspects of a project in one place”
Pros
Jira impresses with its excellent standard templates that can be customized for team collaboration, enhancing project visibility and task sharing.
Cons
Excelling in software development projects, JIRA may not be optimal for managing other projects like Organizational Change Projects. Learning the tool requires a significant time investment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Human Resources, 1-10 employees
“Nice and simple!”
Pros
It allows for simultaneous tracking of task progress, providing a comprehensive view.
Cons
Occasionally, the team confuses completed tasks with unfinished ones.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 1-10 employees
More than a year
“Versatile and loaded of features for any project workflow”
Pros
I appreciated the ease of planning tasks and monitoring progress during daily SCRUM sessions without encountering any issues.
Cons
Configuring workflows and webhooks is an unpleasant task.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Computer Software, 500+ employees
More than a year
“Go to for my everyday project management”
Pros
Jira integrates seamlessly with various tools, facilitating collaboration across cross-functional teams.
Cons
Enhancements are needed in data migration across versions, as it can be time-consuming and susceptible to manual errors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“Easy tool to manage tasks and projects”
Pros
Acknowledged as the best tool for agile teams, it supports Scrum, Kanban, and other workflows, offering user-friendly features, cost-effectiveness, and a mobile application.
Cons
No identified cons after six months of use, finding it user-friendly after switching from TFS.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Not Specified, 500+ employees
Less than a year
“Jira is popular tool for project management”
Pros
Jira stands out by providing a myriad of useful features, contributing to more robust project development.
Cons
Dashboard loading times and the absence of auto-refresh can be time-consuming, necessitating manual refresh.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
4
Not Specified, 500+ employees
More than a year
“Easy to use and my best friend for project management”
Pros
Serving as an excellent project management tool, Jira aids in progress tracking, managing goals and objectives, and offering real-time reporting for effective project analysis and multitasking.
Cons
Improved user-friendliness in UX is desired, reducing the need to switch between tabs frequently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 101-500 employees
Less than a year
“Jira for workflow management”
Pros
It provides an organized space for managing workflow and task distribution, promoting enhanced teamwork.
Cons
Requires some organizational sense, which is typical.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
4
Information Technology and Services, 101-500 employees
More than a year
“Project Management is no more a Rocket Science !”
Pros
Beyond project management, Jira fosters collaboration between teams, ensuring the 100% achievement of project goals.
Cons
No specific comments about JIRA or Atlassian as a company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
4
Information Technology and Services, 101-500 employees
More than a year
“Amazing application for project management/tracking”
Pros
Widely regarded as the best tool for IT professionals, Jira simplifies bug and story tracking through easy task assignments.
Cons
Suggests separating stories and bugs in individual lists.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Not Specified, 101-500 employees
More than a year
“Jira, a nice tools, but not perfect”
Pros
Establishing project tracking is seamless with Jira's powerful capabilities, allowing the creation of numerous workflows using JQL.
Cons
JIRA isn't ideal for project planning, Gantt charts, etc. It's effective for day-to-day tasks but may lack certain features, requiring expensive plugins.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“Jira - user review”
Pros
Jira's superb dashboard ensures unified project tracking visibility for both users and clients.
Cons
The mobile version is slow and needs improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Computer Software, 11-50 employees
More than a year
“Best project management / ticketing system tool!”
Pros
It enables the creation of sub-tasks and customization of issues to effectively track priorities.
Cons
Not always easy to use; can be overly complex and somewhat expensive depending on specific needs.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Perfect for managing tasks in an agile setup”
Pros
Jira stands out for its capacity to configure diverse ticket types (tasks, stories, bugs, epics, etc.) with corresponding workflows. The system allows seamless commenting and tagging individuals as watchers for notifications or updates. Furthermore, it facilitates Outlook notifications and summaries. Tasks can be easily updated, and the advanced search feature aids in generating reports and data.
Cons
The text editor's capabilities are limited, and occasional formatting issues may arise this could be related to installation. Improving the creation and usability of dashboards is suggested.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
4
Functionality
8
Information Technology and Services, 101-500 employees
More than a year
“JIRA a fantabulous tool for Software development”
Pros
Particularly suitable for software development and task assignment, Jira is recognized for its user-friendliness, making it accessible for beginners.
Cons
JIRA performs well, with no major issues or feedback noted.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Staffing and Recruiting, 500+ employees
More than a year
“Best Product sharing application”
Pros
This tool elevates daily requirements and provides coaching support for individuals utilizing Jira.
Cons
It enhances daily needs and supports user coaching within Jira.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Industrial Automation, 500+ employees
More than a year
“Jira | on-premise and Cloud- fully optimizable ,functional and automatable”
Pros
Through the application of automation and REST, I have achieved significant outcomes, maintaining a balanced approach with access options in both cloud and on-premise environments.
Cons
The cost is somewhat higher than market prices, justified by numerous add-ons, both free and paid.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Building Materials, 101-500 employees
“jira for bringing team together.”
Pros
Jira supports teams in planning, assigning, tracking, reporting, and overall work management, promoting collaboration across teams.
Cons
The trial version could offer more free features for a comprehensive evaluation.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
E-Learning, 101-500 employees
More than a year
“The task management tool”
Pros
Regarded as an exceptional business tool, Jira excels in comprehensive task management, offering a plethora of features and 3rd party integrations. It seamlessly integrates with all Atlassian tools, enhancing its utility.
Cons
While somewhat expensive and occasionally slow with yearly crashes, performance improvements are essential.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7