Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Ashley

Consumer Goods, 11-50 employees

More than a year

4.0
September 2022

Jira is easy to use

Pros

Jira excels in tracking tasks and managing production offering a userfriendly experience for users of all levels.

Cons

The mobile version of JIRA may feel clunky and could benefit from optimization.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

4

S

Salvin

Automotive, 500+ employees

More than a year

4.0
September 2022

Jira - Excellent tracker and work management tool

Pros

Jira emerges as an outstanding tool for tracking and managing various work activities offering ease of use and a plethora of formats and methodologies.

Cons

Firsttime users may require professional guidance.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

K

Kumar

Banking, 500+ employees

More than a year

5.0
September 2022

Tool Analysis

Pros

Its userfriendly interface simplifies task tracking and definition.

Cons

A demo video would be helpful for users learning to navigate the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Ma?gorzata

Consumer Services, 500+ employees

Less than 6 months

5.0
September 2022

Very interesting product

Pros

Its an invaluable tool for daily work tasks facilitating communication with various departments and problemsolving related to company activities.

Cons

I havent identified any tools that Jira should add. Everything necessary is readily accessible and understandable even for newcomers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VG

Victor G

Computer Networking, 1-10 employees

More than a year

5.0
September 2022

JIRA for Technical Project Management with multiple team

Pros

JIRA is excellent for sharing and accessing tasks along with summary dashboard reporting. It seamlessly integrates with AGILE projects for KANBAN and SPRINT planning providing stable performance in enterprise environments.

Cons

While its an excellent tool there were moments when managing tasks felt overwhelming.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 500+ employees

More than a year

5.0
September 2022

wonderful

Pros

Overall I find Jira to be an excellent tool with a straightforward user experience.

Cons

Everything is excellent and its straightforward to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 1-10 employees

Less than a year

4.0
September 2022

great software

Pros

Setting up sprints and assigning tasks in JIRA is straightforward and it integrates well with other tools like O365.

Cons

Setting up a project requires sufficient time and effort.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

S

Saif

Information Technology and Services, 1-10 employees

Less than a year

5.0
September 2022

Jira is good for agile development process for us

Pros

The standout feature of Jira for us is its customizable workflow creation empowering us to design our work processes. Additionally its realtime project status analysis through data visualization reports is invaluable.

Cons

JIRAs usability can be challenging often requiring extensive tutorials and documentation to navigate effectively.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

8

Functionality

6

A

Ale

Banking, 500+ employees

More than a year

4.0
September 2022

Not my favorite interface

Pros

Navigating Jira has been a bit challenging for me possibly due to how my company utilizes it. Nonetheless I value its existence for our needs particularly the quick access to issue management pages.

Cons

Navigation within Jira can be challenging at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Not specified, 1-10 employees

Less than 6 months

5.0
September 2022

Useful tool for project management

Pros

Its an essential tool for project management and fostering collaboration.

Cons

Thirdparty integrations could be enhanced to improve scalability.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

G

Goda

Health, Wellness and Fitness, 500+ employees

Less than a year

5.0
September 2022

Nearly perfect, just few minor improvements missing

Pros

Jiras userfriendly interface customizable options and ease of use make it a preferred choice. Navigating through boards adding tickets and linking them together is seamless.

Cons

It would be useful to assign more than one person to a task. Nevertheless its still a valuable tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

R

Rohan

Financial Services, 500+ employees

More than a year

4.0
September 2022

Best Platform for tracking issues and bugs in your projects

Pros

Jiras ease of use project and task management capabilities excellent user interface and seamless integration with other Atlassian products make it a top choice.

Cons

Jiras subscription fee can be expensive for small businesses and the lack of mobile support is inconvenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

R

Rosanna

Apparel & Fashion, 500+ employees

More than a year

4.0
September 2022

Task management on point

Pros

Ensuring the right individuals have access to tasks can be challenging and its crucial for task completion notifications to be prompt.

Cons

Ensuring the right people have access to complete tasks can be challenging and there should be prompts for tasks stuck in process although this may be due to limited education on our setup.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

4

E

Elsa

Marketing and Advertising, 1-10 employees

More than a year

5.0
September 2022

Advanced Task Management For Your Team!

Pros

At our company JIRA simplifies task management and collaboration across teams.

Cons

The initial setup process could be streamlined and its recommended to have someone with tech background set up the project initially. However once set up its straightforward to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

S

sultan

Building Materials, 51-100 employees

4.0
September 2022

jira for bringing team together.

Pros

With its comprehensive features Jira streamlines work planning assignment tracking reporting and overall team management.

Cons

The trial version should offer more comprehensive free features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Sai

Information Technology and Services, 500+ employees

More than a year

5.0
September 2022

Jira - Project Management for agile teams

Pros

Since our focus is primarily on Kanban and agile methodologies we employ it extensively for project and time management purposes.

Cons

Adding subtasks could use improvement the current header option isnt always helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

S

Shyamili

Information Technology and Services, 11-50 employees

Less than 6 months

4.0
September 2022

Jira- a review

Pros

Its remarkably userfriendly and immensely helpful for scheduling tasks distributing work and tracking progress effectively.

Cons

It can be a bit confusing and complicated especially for beginners.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

E

Eleanor

Medical Devices, 51-100 employees

Less than a year

5.0
September 2022

Jira: A Focused and Simple Tool for Project Manangement

Pros

Jira simplifies project management by offering features for task delegation timeline tracking and more in a userfriendly manner.

Cons

Its possible to become overly detailed with Jira with some users creating new projects or tasks for minor changes. However this is more a user issue than a flaw in the product itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
September 2022

Team Workflow

Pros

Using this software I send tickets to our tech team assign tasks track progress chat in comments and monitor completion all very user friendly and efficient!

Cons

Some initial training was necessary to get started which was to be expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not specified, 500+ employees

Less than a year

5.0
September 2022

Good for Project management and sprint planning with stories and task

Pros

It would be beneficial to have more space for card movement within Jira as the current scroll option is not ideal.

Cons

There should be more space for card movement and the scroll option doesnt function properly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10