Ashley
Consumer Goods, 11-50 employees
More than a year
“Jira is easy to use”
Pros
Jira excels in tracking tasks and managing production offering a userfriendly experience for users of all levels.
Cons
The mobile version of JIRA may feel clunky and could benefit from optimization.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
4
Salvin
Automotive, 500+ employees
More than a year
“Jira - Excellent tracker and work management tool”
Pros
Jira emerges as an outstanding tool for tracking and managing various work activities offering ease of use and a plethora of formats and methodologies.
Cons
Firsttime users may require professional guidance.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kumar
Banking, 500+ employees
More than a year
“Tool Analysis”
Pros
Its userfriendly interface simplifies task tracking and definition.
Cons
A demo video would be helpful for users learning to navigate the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ma?gorzata
Consumer Services, 500+ employees
Less than 6 months
“Very interesting product”
Pros
Its an invaluable tool for daily work tasks facilitating communication with various departments and problemsolving related to company activities.
Cons
I havent identified any tools that Jira should add. Everything necessary is readily accessible and understandable even for newcomers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victor G
Computer Networking, 1-10 employees
More than a year
“JIRA for Technical Project Management with multiple team”
Pros
JIRA is excellent for sharing and accessing tasks along with summary dashboard reporting. It seamlessly integrates with AGILE projects for KANBAN and SPRINT planning providing stable performance in enterprise environments.
Cons
While its an excellent tool there were moments when managing tasks felt overwhelming.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 500+ employees
More than a year
“wonderful”
Pros
Overall I find Jira to be an excellent tool with a straightforward user experience.
Cons
Everything is excellent and its straightforward to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 1-10 employees
Less than a year
“great software”
Pros
Setting up sprints and assigning tasks in JIRA is straightforward and it integrates well with other tools like O365.
Cons
Setting up a project requires sufficient time and effort.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Saif
Information Technology and Services, 1-10 employees
Less than a year
“Jira is good for agile development process for us”
Pros
The standout feature of Jira for us is its customizable workflow creation empowering us to design our work processes. Additionally its realtime project status analysis through data visualization reports is invaluable.
Cons
JIRAs usability can be challenging often requiring extensive tutorials and documentation to navigate effectively.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
6
Ale
Banking, 500+ employees
More than a year
“Not my favorite interface”
Pros
Navigating Jira has been a bit challenging for me possibly due to how my company utilizes it. Nonetheless I value its existence for our needs particularly the quick access to issue management pages.
Cons
Navigation within Jira can be challenging at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not specified, 1-10 employees
Less than 6 months
“Useful tool for project management”
Pros
Its an essential tool for project management and fostering collaboration.
Cons
Thirdparty integrations could be enhanced to improve scalability.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Goda
Health, Wellness and Fitness, 500+ employees
Less than a year
“Nearly perfect, just few minor improvements missing”
Pros
Jiras userfriendly interface customizable options and ease of use make it a preferred choice. Navigating through boards adding tickets and linking them together is seamless.
Cons
It would be useful to assign more than one person to a task. Nevertheless its still a valuable tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Rohan
Financial Services, 500+ employees
More than a year
“Best Platform for tracking issues and bugs in your projects”
Pros
Jiras ease of use project and task management capabilities excellent user interface and seamless integration with other Atlassian products make it a top choice.
Cons
Jiras subscription fee can be expensive for small businesses and the lack of mobile support is inconvenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Rosanna
Apparel & Fashion, 500+ employees
More than a year
“Task management on point”
Pros
Ensuring the right individuals have access to tasks can be challenging and its crucial for task completion notifications to be prompt.
Cons
Ensuring the right people have access to complete tasks can be challenging and there should be prompts for tasks stuck in process although this may be due to limited education on our setup.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
Elsa
Marketing and Advertising, 1-10 employees
More than a year
“Advanced Task Management For Your Team!”
Pros
At our company JIRA simplifies task management and collaboration across teams.
Cons
The initial setup process could be streamlined and its recommended to have someone with tech background set up the project initially. However once set up its straightforward to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
sultan
Building Materials, 51-100 employees
“jira for bringing team together.”
Pros
With its comprehensive features Jira streamlines work planning assignment tracking reporting and overall team management.
Cons
The trial version should offer more comprehensive free features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sai
Information Technology and Services, 500+ employees
More than a year
“Jira - Project Management for agile teams”
Pros
Since our focus is primarily on Kanban and agile methodologies we employ it extensively for project and time management purposes.
Cons
Adding subtasks could use improvement the current header option isnt always helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Shyamili
Information Technology and Services, 11-50 employees
Less than 6 months
“Jira- a review”
Pros
Its remarkably userfriendly and immensely helpful for scheduling tasks distributing work and tracking progress effectively.
Cons
It can be a bit confusing and complicated especially for beginners.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Eleanor
Medical Devices, 51-100 employees
Less than a year
“Jira: A Focused and Simple Tool for Project Manangement”
Pros
Jira simplifies project management by offering features for task delegation timeline tracking and more in a userfriendly manner.
Cons
Its possible to become overly detailed with Jira with some users creating new projects or tasks for minor changes. However this is more a user issue than a flaw in the product itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
“Team Workflow”
Pros
Using this software I send tickets to our tech team assign tasks track progress chat in comments and monitor completion all very user friendly and efficient!
Cons
Some initial training was necessary to get started which was to be expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not specified, 500+ employees
Less than a year
“Good for Project management and sprint planning with stories and task”
Pros
It would be beneficial to have more space for card movement within Jira as the current scroll option is not ideal.
Cons
There should be more space for card movement and the scroll option doesnt function properly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10