Anonymous
Not specified, 500+ employees
Less than a year
“One stop solution for all project management problems”
Pros
Project and task management is seamless with easy integration into agile workflows. Its support for perfect story coordination with wiki support and dashboards adds to its appeal.
Cons
Theres potential to significantly enhance the user interface and experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Grace
Automotive, 500+ employees
Less than a year
“tried JIRA”
Pros
I utilize it for reporting bugs to the development team. Although not the easiest tool to use it aids in effectively communicating issues to developers.
Cons
Its difficult to understand for someone without development experience.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Joshua
Computer Software, 11-50 employees
Less than a year
“Jira is a cutting edge agile scrum software”
Pros
Its incredibly easy and direct allowing you to choose between different load management methods such as story points and time tracking.
Cons
I have no complaints about Jira. Theyve likely addressed most previous suggestions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 51-100 employees
Less than a year
“Best Project Management Software”
Pros
Most users require prior training to navigate the software effectively due to its complexity.
Cons
Most users require prior training to effectively use the software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Ogarekpe
Financial Services, 500+ employees
More than a year
“My 5 year Use Review of Jira”
Pros
The data visualization feature in Jira can be confusing and I believe it should be removed for clarity.
Cons
The data visualization feature in Jira is somewhat confusing and I believe it could be removed.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
10
Functionality
8
Nimish
Information Technology and Services, 1-10 employees
Less than 6 months
“A project management app for startups”
Pros
Its ease of use and modern UI make JIRA visually appealing compared to alternatives.
Cons
Managing work and tracking workflows becomes difficult as the team size exceeds 8 or 10 members.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
10
Functionality
6
Vipin
Graphic Design, 101-500 employees
More than a year
“Good for daily work”
Pros
For office tasks like managing timesheets Jira proves quite effective.
Cons
Initially grasping it might be challenging but once you get the hang of it it becomes highly useful in daily tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cezar
Computer Software, 11-50 employees
More than a year
“Best project management / ticketing system tool!”
Pros
Jira enables the creation of subtasks customization of issues and efficient tracking of priorities.
Cons
Its not consistently userfriendly and can be overly complex with costs varying depending on requirements.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mindaugas
Banking, 500+ employees
More than a year
“Jira - powerful but complex task management”
Pros
The entire Atlassian suite including Jira BitBucket and Confluence synergizes effectively enhancing company collaboration despite individual product limitations.
Cons
Feature overload seems to burden JIRAs functionality. Introducing a simplified version like JIRA Lite could cater to users seeking a less complex solution.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
10
Twisha
Computer Software, 500+ employees
Less than a year
“Tracking daily progress made easy”
Pros
Its userfriendly interface facilitates easy adoption and navigation for users.
Cons
Enhancements in backlog story management could streamline project workflows.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ayodeji
Health, Wellness and Fitness, 51-100 employees
Less than a year
“Very convenient and ease to use project management tool.”
Pros
Using Jira significantly aids my team in planning and monitoring task progress while facilitating seamless collaboration with other departments within the organization.
Cons
Thus far I havent encountered any significant faults in Jiras features or functionality. It offers adaptable features for different departments within our organization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sherry
Hospital & Health Care, 500+ employees
Less than a year
“Great software product”
Pros
Im impressed by the array of functionalities offered by JIRA. The design of these features is wellorganized and I appreciate how easily accessible they are. The user interface is particularly appealing allowing me to navigate the software effortlessly even without formal training.
Cons
While JIRA offers numerous functionalities recognizing and utilizing them can be challenging due to glitches in the softwares functions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Sudipta
Telecommunications, 500+ employees
More than a year
“Jira make ease your scrum management”
Pros
This software is easy to learn and provides a graphical overview of multiple Scrum teams, proving very useful for managing the Scrum of Scrums.
Cons
Encountering certain issues during integration with the Jenkins pipeline, I received assistance from Atlassian for the same.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Shaurya
Computer Software, 500+ employees
Less than a year
“Great agile project management tool with clean interface”
Pros
Widely utilized in almost all companies, one only needs to understand the interface once. It offers numerous customizations that can be adapted according to companies, providing valuable insights into individual task levels.
Cons
Due to the continuous addition of new features, one must consistently focus on learning the tool, with understanding taking time initially.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
4
Aet
Automotive, 101-500 employees
“Good project management software”
Pros
It is easy to deploy and initiate with the product, with an intuitive interface that makes learning and navigation simple.
Cons
The product itself is excellent, with no design or technical issues to dislike. However, the pricing could be more affordable. Given the competition in this space, Jira may not be suitable unless you have higher purchasing power.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ishan
Health, Wellness and Fitness, 101-500 employees
Less than a year
“Daily Sprint review in Agile Methadology during Software life cycle”
Pros
Jira offers multiple views, aiding in the observation of our project tasks. The Kanban board feature is an effective way to quickly generate and categorize tasks.
Cons
The process for renaming categories and status in Jira is notably complex.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
Hannah
Marketing and Advertising, 1-10 employees
Less than a year
“Great for managing complex projects”
Pros
Jira is a powerful tool for coordinating complex projects across teams. It has been helpful for remote teams, ensuring visibility into the work that needs to be done and reporting excellently.
Cons
Initially, it may not be the most user-friendly, but once you become accustomed to it, it proves to be great.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Charmi
Computer & Network Security, 11-50 employees
Less than 6 months
“Jira”
Pros
What I like most about Jira is its role in helping our organization develop new ideas.
Cons
There's nothing about Jira that I dislike.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Simone
Internet, 1-10 employees
More than a year
“Jira - Project and task management made easy”
Pros
Jira's task management is likely the easiest to use and more "web developers" friendly among all project management tools. While other products have similar functionalities, Jira's workflow suggests it has been designed with extensive experience in web development projects.
Cons
Jira is distinct from Asana; it lacks the comprehensive 360 features for general project management. However, recent efforts to incorporate various project management styles within the application are commendable.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Abhinav
Telecommunications, 500+ employees
More than a year
“Jira Review”
Pros
It greatly helps in managing projects and planning the work.
Cons
I can't point out anything; everything is cool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10