Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

T
Tejashree

Education Management, 1-10 employees

Less than a year

5.0

Jira helps to track the overall task progress and it manage the team work

Pros

Occasionally filters in Jira dont function properly or take too long to load data.

Cons

Sometimes the filters malfunction or take too long to load data.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

MM
Md Moniruzzaman

Automotive, 51-100 employees

Less than 6 months

4.0

Jira for project management

Pros

While Jira is useful for repetitive tasks it lacks instant messaging options and robust risk assessment tools.

Cons

The absence of instant messaging and a risk assessment tool is noticeable.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

6

T
Ted

Automotive, 1-10 employees

Less than a year

5.0

Great for problem solving

Pros

The integration capabilities of Jira are excellent and I cant think of any significant drawbacks.

Cons

The integration is excellent and I cant think of any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not specified, 500+ employees

More than a year

5.0

Jira Review

Pros

Jiras interface could use some improvements especially in language support and translation accuracy.

Cons

The interface could be improved and language support is lacking requiring better translation services.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not specified, 500+ employees

Less than a year

5.0

Best for tracking agile tasks

Pros

JIRA simplifies project management enabling easy task tracking.

Cons

Getting insights into how things will appear on the board can be complex.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

F
Faraz

Computer Software, 500+ employees

More than a year

5.0

All day every day

Pros

JIRA makes it simple to work with ideas share them with the team and track progress.

Cons

Jira limits file sizes for uploads to maintain product speed prohibiting any file over 10MB.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Akilandeswari

Information Technology and Services, 101-500 employees

Less than a year

5.0

Honest Review

Pros

Its userfriendly and provides what we need though sometimes it could offer more details.

Cons

Sometimes it provides minimal details but overall its userfriendly and meets our needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not specified, 11-50 employees

More than a year

5.0

All in one platform for Project/Product Management and Team collaboration

Pros

Its integration with other tools userfriendly interface and sleek dashboard design make it stand out.

Cons

It might experience slight delays with larger documents.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

P
Prachi

Information Technology and Services, 500+ employees

More than a year

5.0

Perfect for managing tasks in an agile setup

Pros

Its versatility allows for setting up different ticket types with corresponding workflows easy task updates and advanced search capabilities for generating reports.

Cons

The text editor has limitations and formatting issues occasionally arise unexpectedly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

K
Karthikeyan

Information Technology and Services, 101-500 employees

More than a year

5.0

JIRA a fantabulous tool for Software development

Pros

Particularly beneficial for software development and task assignment Jira remains userfriendly for beginners.

Cons

Overall no major issues to report with JIRA.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

S
sumit

Staffing and Recruiting, 500+ employees

More than a year

5.0

Best Product sharing application

Pros

It effectively addresses daily needs and supports user training within the Jira platform.

Cons

It facilitates daily productivity and supports JIRA users effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM
Anna Mae

Retail, 1-10 employees

More than a year

3.0

Jira - good tool for tech companies

Pros

Jira facilitates team collaboration by providing comprehensive connectivity and features.

Cons

JIRAs evolution in terms of aesthetics is noticeable transitioning from basic platforms to more visually appealing interfaces.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

6

A
Ankur

Hospitality, 51-100 employees

More than a year

5.0

Great tool for project management

Pros

Jiras ticketing system and prioritization capabilities are invaluable assets for tech teams.

Cons

JIRAs extensive features may contribute to its complexity at times.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

D
Davis

Computer Software, 51-100 employees

More than a year

4.0

Anyone can use it, but few learn how to utilize it

Pros

Facilitating collaboration across multiple organizations and departments Jira excels in tracking work and ensuring seamless project handoffs.

Cons

Integrating JIRA with thirdparty platforms may require careful consideration and finesse.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

R
Ranu

Information Technology and Services, 11-50 employees

Less than a year

5.0

Efficient Project Planning tool for organisations

Pros

Among the top software planning tools Jira offers extensive customization options aiding in issue management and task prioritization effectively.

Cons

Compatibility issues with other tools and initial customization complexities are areas where JIRA could improve.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

T
Taylor

Music, 1-10 employees

Less than 6 months

5.0

Awesome!

Pros

Jira is my goto software for task and project management in my small business; it simplifies the process and boosts productivity.

Cons

I have no complaints about Jira it performs admirably.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sammy

Hospital & Health Care, 101-500 employees

4.0

Admirable Customer support.

Pros

The system offers great customer support and a team. They are helpful, professional, and highly cooperative. We highly suggest JIRA.

Cons

Its critical to understand that Jira provides excellent customer service, and their thoughtfulness is essential, yet they frequently dont see the problem.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

L
Lisa

Internet, 2-9 employees

5.0

Long term user!

Pros

This software has been in my possession for over 5 years. As a user and as a JIRA developer. With over 5 years of experience, JIRA has aided me in every project Ive worked on.

Cons

One of the best softwares Ive used.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

M
Maggie

Computer Software, 10-49 employees

4.0

Good Functionality

Pros

To name a few features, it is simple to use and customize. Id argue Jira is a technology in and of itself.

Cons

Some of the information is difficult to access with JIRA.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

C
Charlie

Days autos shop , 2-9 employees

4.0

Project budgeting

Pros

It allows the managers to calculate the expenses spent on each project and help users stay within the budget.

Cons

None

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9