Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

R
Robert

Passare , 2-9 employees

3.0

Average

Pros

The software has the ability to identify the bottlenecks or potential risk factors during project development process to avoid them.

Cons

Some times the data is lost that is annoying .

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

A
Angelo

Information Technology and Services, 10-49 employees

5.0

Our thoughts on JIRA

Pros

The simple design, many methods to do tasks, and logical visual representations of topics were all very appealing to me.

Cons

None

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

B
Brian

Insurance Auto Auctions, 50-99 employees

4.0

Jira Review

Pros

The system is easy to handle and navigate through. It is also a great solution for big corporations since Jira is designed with a development mindset in mind, thus its ideal for managing a hybrid team.

Cons

Unless a person is knowledgeable with software or databases, if your team is heavily focused on marketing, it will be highly anti-user friendly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

K
Kent

Internet, 2-9 employees

3.0

Good Team

Pros

The product team may easily see projects history and inform people if they have any updates or inquiries.

Cons

I have a few reservations about the tools, including a poor mobile app and limited file upload sizes.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

JKL
Jane K. Louve

Junior Manager, 1-10 employees

4.0

Jira is a Very Useful Tool for Small and Mid-Size Businesses.

Pros

Jira is an extremely useful piece of project management software for tracking project enhancements and also bugs. We can move and set workflow for every type of ticket, and we can also apply validation of required fields. It is important that we can create custom text boxes as per requirement. We can also set up automation in the fields. Jira is very intuitive and had good references when it came to integration, and the support personnel were very helpful and did not get irritated when it came to answering a lot of questions.

Cons

It consumes a lot of PC resources and server space, meaning that if we open it in a browser, the RAM and CPU utilization increase, but the PC performance slums down due to heat up and the performance is reduced, which leads to all the other functions not operating at their full capacity. They could also update the user interface and introduce some new pricing packages for small and mid-sized businesses if the cost of entry is affordable and, through that, they could also attract more customers.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

R
Richy

Computer Software, 10-49 employees

5.0

Helpful

Pros

Many developers use JIRA as part of their development process and consider it essential. JIRA is also used by a number of support teams within the corporation.

Cons

None so far!

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

K
Kathy

Marketing and Advertising, 2-9 employees

3.0

Review

Pros

 My organization has been using Jira for a long time, and we were able to complete the project ahead of schedule.

Cons

Jiras user interface has become so complicated that we have to hire full-time employees to manage it.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

7

S
sanjana

Hospital & Health Care, 101-500 employees

5.0

JIRA is fairly straightforward.

Pros

It is very simple to manage projects. The smartphone version is also very easy to use.

Cons

None

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
John

Music, 10-49 employees

5.0

Good

Pros

 An organization can make use of this product. Its user-friendly and gets the job done.

Cons

The system sometimes slows down.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

LD
Luis Daniel

Computer Software, 10-49 employees

5.0

We love JIRA

Pros

I appreciate that JIRA enabled each team to plan their sprints according to their own preferences.

Cons

When the client is new, creating channels and moving around in the software might be difficult.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

R
Ricky

Information Technology and Services, 100-499 employees

4.0

Awesome Software

Pros

In JIRA, you may manage many projects under one project, which is ideal for a whole system.

Cons

There is no single view available to see how dependencies are progressing

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

N
Ned

Utilities, 10-49 employees

5.0

Good Project Management!

Pros

Its simple to create your own team for tracking user stories and complex projects. It aids in keeping the development and product teams informed about the projects progress.

Cons

None

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

J
Josemaria

Computer Software, 100-499 employees

5.0

We love JIRA

Pros

Jira is a project management software that is widely used in a variety of companies. It is currently one of the top three greatest project management systems looked into on our site.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

L
Leslie

Utilities, 50-99 employees

5.0

We Love JIRA!

Pros

Its the greatest project management software available, so Im extremely pleased, as are all of my developers.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

B
Ben

Terry marketing , 10-49 employees

4.0

Inutuitive

Pros

The software lets the team manage every task and project activity in detail.

Cons

Customer service is poor.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

F
Frode

Walker technologies , 10-49 employees

4.0

My favourite

Pros

The software continues to improve its product and add new features into the system.

Cons

None

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

S
Sam

Oracle , 2-9 employees

4.0

Jira is the future of project management

Pros

Jira employs the Kanban ( or board) visual interface in which projects are managed by rearranging index cards across categories on a digital platform.

Cons

It is a bit overwhelming at first.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

D
David

Creatives Inn, 10-49 employees

5.0

Automation

Pros

Automation includes repetitive work giving teams the time and resources to focus on high-priority tasks. There is no code or programming required for it.

Cons

None

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

C
Christian

eSilicon , 2-9 employees

4.0

Jira is the right choice for project management

Pros

The support team is cooperative and responsive. They resolve the queries on time.

Cons

Some of the features are still in the development phase which is frustrating.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

A
Alex

Information, technology and services , 10-49 employees

4.0

Intuitive

Pros

Jira employs the Kanban(board) visual interface, in which projects are managed by rearranging index cards across categories on a digital click board.

Cons

The software is a bit overwhelming at first.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7