Anonymous
Not Specified, 500+ employees
More than a year
“Jira - performs best for project management”
Pros
The software stands out for its quality, offering a variety of features and exhibiting minimal bugs.
Cons
There is limited flexibility to customize options in the tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Arturo
Events Services, 101-500 employees
Less than a year
“Jira thee best for Scrum”
Pros
Highly integrated with Scrum, it facilitates a comprehensive approach to designing applications.
Cons
It can be perplexing at times due to its numerous functionalities.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Donnie
Hospitality, 1-10 employees
Less than 6 months
“Jira Review”
Pros
Order processing and the logging of requests and updates are handled through a somewhat complex and tedious process.
Cons
Logging feedback involves a complex and tedious process.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Dominika
Arts and Crafts, 1-10 employees
Less than 6 months
“If you love Agile, you will love Jira”
Pros
The clarity and ease of reading and managing tasks on the board are excellent. However, the lack of full access can be frustrating, requiring requests for even minor board details.
Cons
Managing tasks includes numerous steps, and additional tools can bring about chaos. Jira eliminated the gamification effect from minor achievements, and there are issues with managing boards and reminders.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
4
Functionality
4
Jacob
Computer Software, 101-500 employees
More than a year
“Great for cross-communication”
Pros
For a non-technical user like myself, having access to Jira is invaluable for staying informed about engineering developments. It contributes to maintaining clear communication across the company and benefits from being part of the broader Atlassian ecosystem.
Cons
I can't think of anything I dislike about Jira.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
leshenq
Information Technology and Services, 500+ employees
Less than 6 months
“Jira software review update”
Pros
The tool offers various features that greatly aid in task management, especially in the context of creating new projects. Additionally, it simplifies the process for development teams to update and monitor their daily tasks.
Cons
Navigating between pages can be somewhat challenging to understand.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Santosh
Information Technology and Services, 500+ employees
Less than 6 months
“Jira Review”
Pros
It serves as the best software for tracking all tasks efficiently.
Cons
It makes understanding the status of deliverables easier and better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Jira review”
Pros
The tool provides ease in management and facilitates tracking daily progress in activities.
Cons
Training is required to comprehend the tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Jira Review”
Pros
Its utility in project planning is particularly appreciated.
Cons
Occasionally, it loads slowly, or it might be just on my end.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shalom
Computer Software, 1-10 employees
Less than a year
“Have you tried this Product”
Pros
Considered a good product, Jira boasts a clean and straightforward interface. Its most valuable aspect is the seamless integration with various Atlassian tools, providing a cohesive and efficient experience.
Cons
There is a tendency to become addicted to it and attempt to incorporate everything into JIRA.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Shahwar
Information Technology and Services, 101-500 employees
Less than a year
“Best Productivity tool”
Pros
All features of Jira are well-received, with a special mention for JQL (Jira Query Language). The technique for fetching data is effective, and the tool is fully customizable, robust, and speedy. Notable features include integration with various services, Kanban boards, and CRM integration.
Cons
While most applications offer a dark mode option, Jira lacks this feature out of the box. Jira could enhance the user interface and address intermittent bugs.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
kuldip
Insurance, 500+ employees
More than a year
“Great for Project Management and Agile”
Pros
The tool's ease of implementation and usage is impressive, widely embraced, with a preference for the cloud version due to its straightforward approach.
Cons
The limitation on the number of users in the cloud version requires multiple implementations, especially for companies with 50,000+ users. Initial implementation support would be helpful to avoid trial and error.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Afonso
Information Technology and Services, 11-50 employees
“Good tool for task management”
Pros
Creating and assigning tasks is straightforward, whether for oneself or others.
Cons
The workflow setup was not easy, especially when adding new stages.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Mai
Financial Services, 101-500 employees
More than a year
“Cool product, still slips here and there but overall cool”
Pros
Tasks such as cloning, ticket writing, and labeling are easily accomplished, fully adaptable to the unique business needs of each company or organization.
Cons
After cloning a ticket, changing the creator/reporter is not possible. Creating a new relationship with the linked issue is also restricted. Pasting a URL into the description causes it to immediately jump to the default logo instead of displaying the URL, requiring time-consuming fixes.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Alyssa
Retail, 500+ employees
Less than 6 months
“So great!”
Pros
The ease of connection and organizational simplicity are highly valued.
Cons
Sometimes, I need to wait for my counterparts to assist with finalizing submissions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marcos
Computer Software, 101-500 employees
Less than 6 months
“One of the best tools in the market”
Pros
Appreciation is expressed for the tool's comprehensive integrations with other tools, contributing to ongoing workflow improvement. Extracting metrics aids in measuring team health and identifying potential issues.
Cons
The solution is comprehensive, but the complexity of creating task flows can pose problems, requiring more time for setup.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Goda
Health, Wellness and Fitness, 500+ employees
Less than a year
“Nearly perfect, just few minor improvements missing”
Pros
The user-friendly interface, excellent UX, and extensive customization options are commended. The tool allows for easy navigation through boards and the seamless addition and linking of different tickets.
Cons
The limitation of not being able to add more than one assignee to a task could be addressed, but overall, it is a great tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Jamsly
Computer Software, 1-10 employees
Less than a year
“Best Project Management software”
Pros
Jira is lauded as a cool, easy-to-use, and powerful tool, employed for both work and personal projects.
Cons
It is already full of features, and I don't think it lacks anything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Eleanor
Medical Devices, 101-500 employees
Less than a year
“Jira: A Focused and Simple Tool for Project Manangement”
Pros
Jira is acknowledged for making it easy to manage all aspects of a project, from task delegation to timeline tracking, through its array of handy and user-friendly features.
Cons
It is possible to get too granular with Jira, with some users raising new projects/tasks for minor changes. However, this is more of an issue with users than the product itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Ma?gorzata
Consumer Services, 500+ employees
Less than 6 months
“Very interesting product”
Pros
The tool is highly beneficial in daily work, facilitating communication with various departments and effectively addressing everyday company-related challenges.
Cons
I didn't notice any tools that Jira should add. Everything important is easy for someone who has never worked on it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10