Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Adrian

Airlines/Aviation, 500+ employees

Less than a year

3.0
September 2022

A great system for customizable workflows

Pros

The scrum and kanban boards prove highly beneficial for task division within a large work team, offering clear, customizable roadmaps that are easy to modify and follow.

Cons

Despite offering commendable features and customizable services for diverse projects, there are alternative systems that provide greater comprehensiveness and cost-effectiveness.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

T

Tim

Defense & Space, 500+ employees

Less than a year

5.0
September 2022

Useful tool

Pros

I appreciate the ease with which data can be presented, feedback obtained, and projects managed. I use this on a daily basis.

Cons

I wish for improved user-friendliness and additional functionality from the platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

4

S

Simona

Information Technology and Services, 500+ employees

Less than 6 months

4.0
September 2022

Very useful if you use it right

Pros

A comprehensive tool that is extremely helpful in task management.

Cons

As mentioned, it is a highly intricate tool that requires some time for learning, but its usefulness is significant.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

R

Rohan

Financial Services, 500+ employees

More than a year

4.0
September 2022

Best Platform for tracking issues and bugs in your projects

Pros

JIRA is user-friendly, allowing easy creation and management of projects, tasks, and subtasks. It boasts a great user interface and provides all necessary tools for project management. Seamless integration with other Atlassian products like Confluence and Bitbucket is an added advantage.

Cons

For small businesses, it can pose a financial challenge due to the subscription fee starting at $10/user/month. Additionally, the absence of support for mobile devices like tablets and smartphones means reliance on a laptop or desktop, which can be inconvenient in certain situations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
September 2022

Very easy to implement without much of a learning curve

Pros

Starting to use Jira for the engineering team, I, as a non-engineer, found almost no learning curve required to effectively use the product.

Cons

I haven't encountered any specific issues; my experience has been entirely positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
September 2022

Team Workflow

Pros

I use this software to submit tickets to our tech team. It allows easy assignment, progress tracking, commenting, and visibility of completion. Super user-friendly and effective!

Cons

Some onboarding training is necessary to commence, which is expected for any tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

VG

Victor G

Computer Networking, 1-10 employees

More than a year

5.0
September 2022

JIRA for Technical Project Management with multiple team

Pros

The ability to share and access tasks, along with summary dashboard reporting, makes JIRA an excellent tool for combining with AGILE projects for KANBAN and SPRINT planning. The system is stable in the enterprise environment, being operational 90% of the available time.

Cons

While it's a great tool, there are instances when task management becomes overwhelming.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

Less than 6 months

4.0
September 2022

A complete but sometime difficult to use

Pros

It greatly assists in organizing our day-to-day tasks within the team and offers extensive integration options.

Cons

Managing certain workflows and tasks can be challenging due to the non-prioritized placement of buttons.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

3.0
September 2022

ease of use

Pros

The interface is simple and makes it easy to perform any task.

Cons

Some tools that are needed are missing in the software.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

S

Syed

Computer Software, 500+ employees

Less than a year

4.0
September 2022

Jira review

Pros

Managing all projects on a single page is possible, and navigation is easy.

Cons

Locating certain fields in Jira can be a challenging task.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SA

Sheikh Abdul

Information Technology and Services, 11-50 employees

Less than a year

5.0
September 2022

An excellent product specially for software houses

Pros

Easy reporting and tracking of bugs and tasks, with reports proving very useful on a micro level.

Cons

Limited availability of online help can make it difficult to manage without a support subscription.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

7

Functionality

10

J

Joshua

Computer Software, 11-50 employees

Less than a year

5.0
September 2022

Jira is a cutting edge agile scrum software

Pros

Remarkably easy and straightforward, offering the flexibility to choose the method of load management, whether using storypoints or time tracking.

Cons

I have no complaints about Jira, as they have likely implemented most, if not all, of the previous suggestions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
September 2022

Awesome JIRA

Pros

A fantastic experience using JIRA for the past 10 years, with regular updates contributing to continuous improvement.

Cons

At times, there is a noticeable performance lag when using the Confluence tool in Jira.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A

Arjun

Information Technology and Services, 101-500 employees

More than a year

5.0
September 2022

Jira makes project planning easy

Pros

Jira, being easy to use, stands out as the best application for managing employees, projects, tasks, and task scheduling within an organization. With over 2 years of usage, I am extremely satisfied with its features.

Cons

It might be a bit complicated for new users initially, but familiarity grows over time. The help documentation is useful, although it takes time to read and understand all features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

3.0
September 2022

Good software that does the job well

Pros

The most valuable aspect of Jira is the ease of updating and providing feedback on specific tasks at hand.

Cons

The arrangement of the dashboard could be more intuitively designed.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

S

Simao

Health, Wellness and Fitness, 500+ employees

Less than 6 months

5.0
September 2022

Jira is the must to have to your project

Pros

Jira serves as the platform for keeping track of the development lifecycle.

Cons

The new Jira UI appears somewhat confusing compared to the old one.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Arijit

Banking, 500+ employees

More than a year

5.0
September 2022

JIRA the saviour

Pros

The UI is simple, and the software is easy to use and organize tasks, making it the best in the market.

Cons

None. It stands out as one of the best task tracking tools available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Niccolo

Arts and Crafts, 1-10 employees

Less than 6 months

5.0
September 2022

My software review

Pros

There is nothing to dislike about this software system.

Cons

No downsides found with this software system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ragavendra

Staffing and Recruiting, 101-500 employees

Less than 6 months

5.0
September 2022

Jira tool

Pros

From my perspective, there are no negatives in this tool. I'm eagerly awaiting the next version to actively engage in managing it.

Cons

No negative aspects from my perspective regarding this tool. I'm eagerly awaiting the next version to engage in managing it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jason

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0
September 2022

A useful tool for project management

Pros

It would be beneficial to have the ability to prioritize certain tasks over others.

Cons

It would be advantageous to have the capability to prioritize specific tasks over others.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8