Adrian
Airlines/Aviation, 500+ employees
Less than a year
“A great system for customizable workflows”
Pros
The scrum and kanban boards prove highly beneficial for task division within a large work team, offering clear, customizable roadmaps that are easy to modify and follow.
Cons
Despite offering commendable features and customizable services for diverse projects, there are alternative systems that provide greater comprehensiveness and cost-effectiveness.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Tim
Defense & Space, 500+ employees
Less than a year
“Useful tool”
Pros
I appreciate the ease with which data can be presented, feedback obtained, and projects managed. I use this on a daily basis.
Cons
I wish for improved user-friendliness and additional functionality from the platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
4
Simona
Information Technology and Services, 500+ employees
Less than 6 months
“Very useful if you use it right”
Pros
A comprehensive tool that is extremely helpful in task management.
Cons
As mentioned, it is a highly intricate tool that requires some time for learning, but its usefulness is significant.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Rohan
Financial Services, 500+ employees
More than a year
“Best Platform for tracking issues and bugs in your projects”
Pros
JIRA is user-friendly, allowing easy creation and management of projects, tasks, and subtasks. It boasts a great user interface and provides all necessary tools for project management. Seamless integration with other Atlassian products like Confluence and Bitbucket is an added advantage.
Cons
For small businesses, it can pose a financial challenge due to the subscription fee starting at $10/user/month. Additionally, the absence of support for mobile devices like tablets and smartphones means reliance on a laptop or desktop, which can be inconvenient in certain situations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“Very easy to implement without much of a learning curve”
Pros
Starting to use Jira for the engineering team, I, as a non-engineer, found almost no learning curve required to effectively use the product.
Cons
I haven't encountered any specific issues; my experience has been entirely positive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Anonymous
Not Specified, 11-50 employees
Less than a year
“Team Workflow”
Pros
I use this software to submit tickets to our tech team. It allows easy assignment, progress tracking, commenting, and visibility of completion. Super user-friendly and effective!
Cons
Some onboarding training is necessary to commence, which is expected for any tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Victor G
Computer Networking, 1-10 employees
More than a year
“JIRA for Technical Project Management with multiple team”
Pros
The ability to share and access tasks, along with summary dashboard reporting, makes JIRA an excellent tool for combining with AGILE projects for KANBAN and SPRINT planning. The system is stable in the enterprise environment, being operational 90% of the available time.
Cons
While it's a great tool, there are instances when task management becomes overwhelming.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than 6 months
“A complete but sometime difficult to use”
Pros
It greatly assists in organizing our day-to-day tasks within the team and offers extensive integration options.
Cons
Managing certain workflows and tasks can be challenging due to the non-prioritized placement of buttons.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“ease of use”
Pros
The interface is simple and makes it easy to perform any task.
Cons
Some tools that are needed are missing in the software.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Syed
Computer Software, 500+ employees
Less than a year
“Jira review”
Pros
Managing all projects on a single page is possible, and navigation is easy.
Cons
Locating certain fields in Jira can be a challenging task.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sheikh Abdul
Information Technology and Services, 11-50 employees
Less than a year
“An excellent product specially for software houses”
Pros
Easy reporting and tracking of bugs and tasks, with reports proving very useful on a micro level.
Cons
Limited availability of online help can make it difficult to manage without a support subscription.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
7
Functionality
10
Joshua
Computer Software, 11-50 employees
Less than a year
“Jira is a cutting edge agile scrum software”
Pros
Remarkably easy and straightforward, offering the flexibility to choose the method of load management, whether using storypoints or time tracking.
Cons
I have no complaints about Jira, as they have likely implemented most, if not all, of the previous suggestions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Awesome JIRA”
Pros
A fantastic experience using JIRA for the past 10 years, with regular updates contributing to continuous improvement.
Cons
At times, there is a noticeable performance lag when using the Confluence tool in Jira.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Arjun
Information Technology and Services, 101-500 employees
More than a year
“Jira makes project planning easy”
Pros
Jira, being easy to use, stands out as the best application for managing employees, projects, tasks, and task scheduling within an organization. With over 2 years of usage, I am extremely satisfied with its features.
Cons
It might be a bit complicated for new users initially, but familiarity grows over time. The help documentation is useful, although it takes time to read and understand all features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Good software that does the job well”
Pros
The most valuable aspect of Jira is the ease of updating and providing feedback on specific tasks at hand.
Cons
The arrangement of the dashboard could be more intuitively designed.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Simao
Health, Wellness and Fitness, 500+ employees
Less than 6 months
“Jira is the must to have to your project”
Pros
Jira serves as the platform for keeping track of the development lifecycle.
Cons
The new Jira UI appears somewhat confusing compared to the old one.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Arijit
Banking, 500+ employees
More than a year
“JIRA the saviour”
Pros
The UI is simple, and the software is easy to use and organize tasks, making it the best in the market.
Cons
None. It stands out as one of the best task tracking tools available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Niccolo
Arts and Crafts, 1-10 employees
Less than 6 months
“My software review”
Pros
There is nothing to dislike about this software system.
Cons
No downsides found with this software system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ragavendra
Staffing and Recruiting, 101-500 employees
Less than 6 months
“Jira tool”
Pros
From my perspective, there are no negatives in this tool. I'm eagerly awaiting the next version to actively engage in managing it.
Cons
No negative aspects from my perspective regarding this tool. I'm eagerly awaiting the next version to engage in managing it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Transportation/Trucking/Railroad, 500+ employees
Less than a year
“A useful tool for project management”
Pros
It would be beneficial to have the ability to prioritize certain tasks over others.
Cons
It would be advantageous to have the capability to prioritize specific tasks over others.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8