Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

M

Minal

Computer Software, 500+ employees

More than a year

5.0
September 2022

Excellent tool for projects

Pros

I have nothing negative to say about it; I genuinely love the software.

Cons

No issues to report; I genuinely appreciate the software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
September 2022

amazing software

Pros

While I recommend this software to everyone, there have been instances where I struggled to create correct projects.

Cons

I recommend this software to everyone, though occasionally, I've encountered difficulties in creating accurate projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

4

A

Aditi

Investment Management, 500+ employees

Less than a year

5.0
September 2022

Easy to use but visualisation is not great

Pros

The visualization of time spent and time tracking for each story could be improved. Time tracking is a bit inaccurate, affecting the entire sprint's correctness.

Cons

Improvements could be made to the visualization of time spent and time tracking for each story. Time tracking is slightly off, impacting the accuracy of the entire sprint.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

D

Daniele

Real Estate, 101-500 employees

More than a year

5.0
September 2022

The standard for agile sprints

Pros

Like any other project management tool, there's a risk of becoming more focused on moving cards than solving problems, even though this isn't tool-specific.

Cons

Similar to any other project management tool, the risk lies in being overly focused on moving cards rather than addressing the underlying issues, even though this is not a tool-specific problem.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
September 2022

Task Managemet and Tracking

Pros

Managing the dashboard created in Jira can be challenging; it should be more user-friendly.

Cons

Managing the dashboard created in Jira poses a bit of a challenge; it should be more user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

Less than a year

4.0
September 2022

Best Project Management Software

Pros

Most users require prior training in the software.

Cons

Most users require prior training in the software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

T

Tejashree

Education Management, 1-10 employees

Less than a year

5.0
September 2022

Jira helps to track the overall task progress and it manage the team work

Pros

Occasionally, the filters in Jira don't work or take time to load data.

Cons

Sometimes, the filters don't function correctly or take time to load data.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

MM

Md Moniruzzaman

Automotive, 101-500 employees

Less than 6 months

4.0
September 2022

Jira for project management

Pros

The lack of instant messaging and a risk assessment tool is noticeable.

Cons

Notable is the absence of an instant messaging option and a risk assessment tool.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

7

T

Ted

Automotive, 1-10 employees

Less than a year

5.0
September 2022

Great for problem solving

Pros

Integration is great, and I can't think of any cons.

Cons

Great integration, and I can't identify any cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A

Andrea

E-Learning, 11-50 employees

Less than 6 months

4.0
September 2022

Jira: Agility and Flexibility in One Great System

Pros

Learning Jira takes some effort; it's not the most intuitive software, and extensive customization can lead to complications if done too soon.

Cons

Jira demands some effort to learn. It's not the most intuitive software, and extensive customization is possible. Customizing too much too soon, before mastering the basic functions, can lead to complications.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

R

Rosanna

Apparel & Fashion, 500+ employees

More than a year

4.0
September 2022

Task management on point

Pros

The main challenges involve ensuring the right individuals have access to complete tasks or receiving no prompt when a task is stuck in process.

Cons

Challenges arise in ensuring the right individuals have the necessary access for tasks or receiving no prompt when it's stuck in the process. This may be due to limited education on our setup, but these elements are crucial.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

4

Functionality

4

A

Abhishek

Computer & Network Security, 500+ employees

Less than a year

5.0
September 2022

JIRA is Best Agile and SCRUM Management Tool

Pros

This software is not easy to use; it is complicated with messy walkthroughs and documentation.

Cons

This software is not user-friendly; it's complicated with messy walkthroughs and documentation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
September 2022

Good for Project management and sprint planning with stories and task

Pros

There should be more space for card movement, and the scroll option does not work properly.

Cons

There should be more space for card movement, and the scroll option doesn't work properly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
September 2022

wonderful

Pros

Everything is excellent, making it easy to use.

Cons

Everything is excellent and awesome; it's easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
September 2022

User review

Pros

As of now, there's nothing wrong; it's an awesome tool for project management.

Cons

As such, there's nothing; it's an awesome tool for project management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Daniel

Banking, 500+ employees

Less than a year

5.0
September 2022

A ticketing system that is extremely convenient

Pros

When there are too many comments on a specific ticket, the emails received can be too "spammy," making it challenging to keep track. Easier access to ticket numbers would also be helpful.

Cons

If there are too many comments on a specific ticket, the emails received can be too "spamy," making it challenging to keep track of what is happening. Additionally, obtaining ticket numbers should be easier, rather than extracting them from the site link.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

4

L

Lalit

Information Technology and Services, 500+ employees

More than a year

5.0
September 2022

Ticket management

Pros

I haven't encountered any specific problems or concerns, so I can't comment in this area.

Cons

I haven't encountered any specific problems or concerns, so I cannot comment here.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

3

Functionality

4

S

Shivani

Computer Software, 500+ employees

Less than a year

5.0
September 2022

Managing development life cycle made easy

Pros

There is a learning curve in understanding how the tool works, which can be frustrating at times.

Cons

There is a learning curve in understanding how the tool works, and it could be frustrating at times.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

O

Ogarekpe

Financial Services, 500+ employees

More than a year

4.0
September 2022

My 5 year Use Review of Jira

Pros

The data visualization feature in Jira is a bit confusing to use, and I believe the feature should be removed.

Cons

The data visualization feature on Jira is somewhat confusing to use, and I honestly believe the feature should be removed.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
September 2022

Jira Review

Pros

Interface improvements are needed, and language support is not very good; better translation is necessary.

Cons

Interface improvements are needed, and language support is not very good; better translation is necessary.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7