Anantha
Computer Software, 500+ employees
More than a year
“A perfect application for project management”
Pros
Adding tools like table columns and rows is still difficult in the description part of the task. Other than that, as a developer, I haven't found any cons.
Cons
Adding tools like table columns and rows is still challenging in the description part of the task. Other than that, as a developer, I haven't found any cons.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
3
Functionality
2
Joshua
Financial Services, 11-50 employees
More than a year
“A open box to find what you need”
Pros
JIRA's strength and weakness lie in its customization. While it allows for tailoring the platform to specific needs, a misconfigured setup can complicate user adoption.
Cons
The customization feature is crucial due to the isolated and separate configurations in JIRA. Ensuring meticulous attention to detail is essential for a successful deployment of JIRA.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
4
Nelson
Oil & Energy, 101-500 employees
More than a year
“Jira review”
Pros
Ticket creation involves seeking support from staff.
Cons
Raising tickets significantly streamlines our work process.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
4
Anonymous
Not Specified, 1-10 employees
Less than a year
“Intuitive Tool for Bug Fixing and Task Management”
Pros
The software stands out for its intuitiveness and user-friendly interface, coupled with seamless integrations with other tools.
Cons
Customizing the way you build templates is not straightforward.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Yash
Computer Software, 1-10 employees
“Great software for project management by Jira.”
Pros
Easy to use, JIRA effectively tracks project progress.
Cons
It's excellent software used for tracking projects, and everything operates seamlessly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Jared
Medical Devices, 500+ employees
More than a year
“Overall great product, recommend to all teams, some room for improvement”
Pros
Collaborating with teammates and the capability for file sharing are commendable aspects. Additionally, the software facilitates project tracking.
Cons
Occasionally, I face issues with loading or adding images to a project space.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
4
Sakshi
Financial Services, 500+ employees
More than a year
“JIRA - Most efficient tool for development”
Pros
After two years of JIRA usage, it remains the top-recommended tool for agile task management and tracking. The cloning feature, especially useful, allows for easy creation of tickets. Various boards, such as Kanban boards, enhance efficient work tracking for teams.
Cons
JIRA has no major disadvantages. The only potential improvement is making filters more user-friendly and addressing occasional challenges with uploading large files to JIRA tickets.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7
Zacharia
Hospital & Health Care, 101-500 employees
Less than a year
“An essential in QA work”
Pros
The ease of use in JIRA has made onboarding a swift process.
Cons
Nothing specific; using it was effortless.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
7
Wim
Hospital & Health Care, 500+ employees
More than a year
“Update Jira regulary”
Pros
Operating Jira Software without the Service Desk module efficiently manages various business processes, including requirements, issue tracking, and test management.
Cons
Initially, Java memory tweaking posed a challenge from an IT perspective. Switching to G1GC at some point provided some ease of mind.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
anil kumar
Computer Software, 1-10 employees
More than a year
“jira rice”
Pros
Describing Jira as a staple for living off rice, it stands out for its palatability, user-friendly experience, and intuitiveness.
Cons
While there are freemium products similar to Atlassian now, the premium option remains the preference for professionals.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Jira Software”
Pros
Jira is highly intuitive, robust, and comprehensive, offering an array of functions and features for extensive capabilities.
Cons
Configurations can be a bit confusing for beginners at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brian
Computer Software, 500+ employees
More than a year
“Jira gets the job done, but will be better with a dark mode”
Pros
The ability of Jira to effectively track and itemize issues throughout the Software Development Life Cycle (SDLC) is noteworthy.
Cons
The lack of a dark mode on the Cloud or on-prem offerings is a drawback.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
4
Functionality
3
Nimish
Information Technology and Services, 1-10 employees
Less than 6 months
“A project management app for startups”
Pros
With its modern UI compared to alternatives, Jira is easy to use, making it an appealing application.
Cons
When the team size exceeds 8 or 10, it becomes challenging for users to track their work and view other workflows.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
10
Functionality
7
Anonymous
Not Specified, 500+ employees
Less than a year
“Best for tracking agile tasks”
Pros
Jira simplifies project management, enabling daily task tracking.
Cons
The complexity of gaining insights into how things will reflect on the board is a challenge.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Faraz
Computer Software, 500+ employees
More than a year
“All day every day”
Pros
Working with ideas and sharing them with the team is effortless in Jira, ensuring comprehensive tracking.
Cons
Jira limits file sizes for uploads to maintain product speed. Uploading any file over 10MB, whether a picture, movie, or document, is prohibited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Akilandeswari
Information Technology and Services, 101-500 employees
Less than a year
“Honest Review”
Pros
As a user-friendly software, Jira delivers what is needed, with occasional minimal details being a minor issue.
Cons
Occasionally, it provides minimal details, but it's a user-friendly software that offers what we need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laxman
Computer Software, 500+ employees
More than a year
“JIRA Review”
Pros
Jira is easy to use, allowing for task creation, tracking, work logging, workflow management, and customization. It's particularly beneficial for software development with Agile methodology.
Cons
The user interface sometimes takes time to load all the features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
4
Elsa
Marketing and Advertising, 1-10 employees
More than a year
“Advanced Task Management For Your Team!”
Pros
At our company, Atlassian products, including Jira, simplify task management. Creating different dashboards, organizing them by project or team, and having a comprehensive view of task ownership are key strengths. It's easy to use and facilitates collaboration across teams.
Cons
The initial setup could be optimized, requiring someone with a tech background to set up the project at the beginning. Once running, it's as easy as it gets, but it's relatively pricey compared to other solutions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Matthew
Entertainment, 1-10 employees
Less than a year
“Good way to stay organize with a big buisness - Jira”
Pros
Jira is utilized for bug reports and updates, integrating well with ZenDesk. It's appreciated for its versatility in various company functions.
Cons
Sometimes it's challenging to copy and paste images, but it's not a significant issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fredrick
Retail, 101-500 employees
Less than a year
“A great software for easy issue resolution”
Pros
Tackling issues based on priority and importance is a notable feature.
Cons
It's not possible to raise two issues in one ticket.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10