Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anantha

Computer Software, 500+ employees

More than a year

5.0
September 2022

A perfect application for project management

Pros

Adding tools like table columns and rows is still difficult in the description part of the task. Other than that, as a developer, I haven't found any cons.

Cons

Adding tools like table columns and rows is still challenging in the description part of the task. Other than that, as a developer, I haven't found any cons.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

3

Functionality

2

J

Joshua

Financial Services, 11-50 employees

More than a year

5.0
September 2022

A open box to find what you need

Pros

JIRA's strength and weakness lie in its customization. While it allows for tailoring the platform to specific needs, a misconfigured setup can complicate user adoption.

Cons

The customization feature is crucial due to the isolated and separate configurations in JIRA. Ensuring meticulous attention to detail is essential for a successful deployment of JIRA.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

4

N

Nelson

Oil & Energy, 101-500 employees

More than a year

2.0
September 2022

Jira review

Pros

Ticket creation involves seeking support from staff.

Cons

Raising tickets significantly streamlines our work process.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

3

Functionality

4

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
September 2022

Intuitive Tool for Bug Fixing and Task Management

Pros

The software stands out for its intuitiveness and user-friendly interface, coupled with seamless integrations with other tools.

Cons

Customizing the way you build templates is not straightforward.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

Y

Yash

Computer Software, 1-10 employees

5.0
September 2022

Great software for project management by Jira.

Pros

Easy to use, JIRA effectively tracks project progress.

Cons

It's excellent software used for tracking projects, and everything operates seamlessly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

J

Jared

Medical Devices, 500+ employees

More than a year

5.0
September 2022

Overall great product, recommend to all teams, some room for improvement

Pros

Collaborating with teammates and the capability for file sharing are commendable aspects. Additionally, the software facilitates project tracking.

Cons

Occasionally, I face issues with loading or adding images to a project space.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

4

S

Sakshi

Financial Services, 500+ employees

More than a year

4.0
September 2022

JIRA - Most efficient tool for development

Pros

After two years of JIRA usage, it remains the top-recommended tool for agile task management and tracking. The cloning feature, especially useful, allows for easy creation of tickets. Various boards, such as Kanban boards, enhance efficient work tracking for teams.

Cons

JIRA has no major disadvantages. The only potential improvement is making filters more user-friendly and addressing occasional challenges with uploading large files to JIRA tickets.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

7

Z

Zacharia

Hospital & Health Care, 101-500 employees

Less than a year

4.0
September 2022

An essential in QA work

Pros

The ease of use in JIRA has made onboarding a swift process.

Cons

Nothing specific; using it was effortless.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

7

W

Wim

Hospital & Health Care, 500+ employees

More than a year

4.0
September 2022

Update Jira regulary

Pros

Operating Jira Software without the Service Desk module efficiently manages various business processes, including requirements, issue tracking, and test management.

Cons

Initially, Java memory tweaking posed a challenge from an IT perspective. Switching to G1GC at some point provided some ease of mind.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AK

anil kumar

Computer Software, 1-10 employees

More than a year

5.0
September 2022

jira rice

Pros

Describing Jira as a staple for living off rice, it stands out for its palatability, user-friendly experience, and intuitiveness.

Cons

While there are freemium products similar to Atlassian now, the premium option remains the preference for professionals.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

4.0
September 2022

Jira Software

Pros

Jira is highly intuitive, robust, and comprehensive, offering an array of functions and features for extensive capabilities.

Cons

Configurations can be a bit confusing for beginners at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Brian

Computer Software, 500+ employees

More than a year

4.0
September 2022

Jira gets the job done, but will be better with a dark mode

Pros

The ability of Jira to effectively track and itemize issues throughout the Software Development Life Cycle (SDLC) is noteworthy.

Cons

The lack of a dark mode on the Cloud or on-prem offerings is a drawback.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

4

Functionality

3

N

Nimish

Information Technology and Services, 1-10 employees

Less than 6 months

3.0
September 2022

A project management app for startups

Pros

With its modern UI compared to alternatives, Jira is easy to use, making it an appealing application.

Cons

When the team size exceeds 8 or 10, it becomes challenging for users to track their work and view other workflows.

Rating Distribution

Ease of use

7

Value for money

4

Customer Support

10

Functionality

7

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
September 2022

Best for tracking agile tasks

Pros

Jira simplifies project management, enabling daily task tracking.

Cons

The complexity of gaining insights into how things will reflect on the board is a challenge.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

F

Faraz

Computer Software, 500+ employees

More than a year

5.0
September 2022

All day every day

Pros

Working with ideas and sharing them with the team is effortless in Jira, ensuring comprehensive tracking.

Cons

Jira limits file sizes for uploads to maintain product speed. Uploading any file over 10MB, whether a picture, movie, or document, is prohibited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Akilandeswari

Information Technology and Services, 101-500 employees

Less than a year

5.0
September 2022

Honest Review

Pros

As a user-friendly software, Jira delivers what is needed, with occasional minimal details being a minor issue.

Cons

Occasionally, it provides minimal details, but it's a user-friendly software that offers what we need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laxman

Computer Software, 500+ employees

More than a year

5.0
September 2022

JIRA Review

Pros

Jira is easy to use, allowing for task creation, tracking, work logging, workflow management, and customization. It's particularly beneficial for software development with Agile methodology.

Cons

The user interface sometimes takes time to load all the features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

4

E

Elsa

Marketing and Advertising, 1-10 employees

More than a year

5.0
September 2022

Advanced Task Management For Your Team!

Pros

At our company, Atlassian products, including Jira, simplify task management. Creating different dashboards, organizing them by project or team, and having a comprehensive view of task ownership are key strengths. It's easy to use and facilitates collaboration across teams.

Cons

The initial setup could be optimized, requiring someone with a tech background to set up the project at the beginning. Once running, it's as easy as it gets, but it's relatively pricey compared to other solutions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

M

Matthew

Entertainment, 1-10 employees

Less than a year

5.0
September 2022

Good way to stay organize with a big buisness - Jira

Pros

Jira is utilized for bug reports and updates, integrating well with ZenDesk. It's appreciated for its versatility in various company functions.

Cons

Sometimes it's challenging to copy and paste images, but it's not a significant issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Fredrick

Retail, 101-500 employees

Less than a year

5.0
September 2022

A great software for easy issue resolution

Pros

Tackling issues based on priority and importance is a notable feature.

Cons

It's not possible to raise two issues in one ticket.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10