Anonymous
Not Specified, 1-10 employees
Less than a year
“great software”
Pros
Setting up sprints, assigning tasks, and the user-friendly management section are highlights of Jira. Quick responses from technical assistance and seamless integration with other tools through extensions are additional advantages. Notification letters provide a concise overview of produced tickets.
Cons
Setting up a project requires sufficient time.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Joseph
Defense & Space, 500+ employees
Less than 6 months
“Great piece of software”
Pros
The transition from our previous software to Jira has been a positive change, enhancing our workflow significantly.
Cons
The home dashboard is effective, though it might appear a bit crowded.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
mathi
Information Services, 101-500 employees
Less than a year
“Pros and Cons of the JIRA”
Pros
It proves to be user-friendly, efficient for sprint planning, and excels in tracking release status on the active sprint board.
Cons
Limited study materials make mastering the JIRA board challenging. Despite its cost, project planning is still favored through Excel sheets due to perceived limitations.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
7
Alice
Translation and Localization, 1-10 employees
More than a year
“Good application for project planning”
Pros
Jira embraces an Agile-style workflow, offering a multitude of features catering to different tasks.
Cons
Understanding and deploying the software is intricate due to the multitude of features, making it impractical to memorize them all.
Rating Distribution
Ease of use
3
Value for money
10
Customer Support
7
Functionality
4
Michelle
Environmental Services, 1-10 employees
More than a year
“Jira review”
Pros
The product is user-friendly and has significantly contributed to improving my work; hence, I've installed this app on my device.
Cons
No drawbacks in this app as its features greatly assist.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vipin
Graphic Design, 101-500 employees
Less than a year
“Good for daily work”
Pros
Jira serves well for various daily office tasks, such as managing timesheets.
Cons
Slightly challenging for new users initially, but it becomes highly useful in daily life afterward.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
“All in one platform for Project/Product Management and Team collaboration”
Pros
With seamless integration with other tools, Jira stands out for its ease of use and a well-designed, neat dashboard.
Cons
If documents are sizable, the system may experience some sluggishness.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Neshica
Telecommunications, 101-500 employees
Less than 6 months
“Manage all aspects of a project in one place”
Pros
Jira impresses with its excellent standard templates that can be customized for team collaboration, enhancing project visibility and task sharing.
Cons
Excelling in software development projects, JIRA may not be optimal for managing other projects like Organizational Change Projects. Learning the tool requires a significant time investment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Antri
Human Resources, 1-10 employees
“Nice and simple!”
Pros
It allows for simultaneous tracking of task progress, providing a comprehensive view.
Cons
Occasionally, the team confuses completed tasks with unfinished ones.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Antonio
Computer Software, 1-10 employees
More than a year
“Versatile and loaded of features for any project workflow”
Pros
I appreciated the ease of planning tasks and monitoring progress during daily SCRUM sessions without encountering any issues.
Cons
Configuring workflows and webhooks is an unpleasant task.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
manohar
Computer Software, 500+ employees
More than a year
“Go to for my everyday project management”
Pros
Jira integrates seamlessly with various tools, facilitating collaboration across cross-functional teams.
Cons
Enhancements are needed in data migration across versions, as it can be time-consuming and susceptible to manual errors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Meenu
Information Technology and Services, 500+ employees
Less than a year
“Easy tool to manage tasks and projects”
Pros
Acknowledged as the best tool for agile teams, it supports Scrum, Kanban, and other workflows, offering user-friendly features, cost-effectiveness, and a mobile application.
Cons
No identified cons after six months of use, finding it user-friendly after switching from TFS.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than a year
“Jira is popular tool for project management”
Pros
Jira stands out by providing a myriad of useful features, contributing to more robust project development.
Cons
Dashboard loading times and the absence of auto-refresh can be time-consuming, necessitating manual refresh.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
4
Anonymous
Not Specified, 500+ employees
More than a year
“Easy to use and my best friend for project management”
Pros
Serving as an excellent project management tool, Jira aids in progress tracking, managing goals and objectives, and offering real-time reporting for effective project analysis and multitasking.
Cons
Improved user-friendliness in UX is desired, reducing the need to switch between tabs frequently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Khaled
Information Technology and Services, 101-500 employees
Less than a year
“Jira for workflow management”
Pros
It provides an organized space for managing workflow and task distribution, promoting enhanced teamwork.
Cons
Requires some organizational sense, which is typical.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
4
Ravi
Information Technology and Services, 101-500 employees
More than a year
“Project Management is no more a Rocket Science !”
Pros
Beyond project management, Jira fosters collaboration between teams, ensuring the 100% achievement of project goals.
Cons
No specific comments about JIRA or Atlassian as a company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
4
Prati
Information Technology and Services, 101-500 employees
More than a year
“Amazing application for project management/tracking”
Pros
Widely regarded as the best tool for IT professionals, Jira simplifies bug and story tracking through easy task assignments.
Cons
Suggests separating stories and bugs in individual lists.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Jira, a nice tools, but not perfect”
Pros
Establishing project tracking is seamless with Jira's powerful capabilities, allowing the creation of numerous workflows using JQL.
Cons
JIRA isn't ideal for project planning, Gantt charts, etc. It's effective for day-to-day tasks but may lack certain features, requiring expensive plugins.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
10
Nishant
Information Technology and Services, 500+ employees
Less than a year
“Jira - user review”
Pros
Jira's superb dashboard ensures unified project tracking visibility for both users and clients.
Cons
The mobile version is slow and needs improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Cezar
Computer Software, 11-50 employees
More than a year
“Best project management / ticketing system tool!”
Pros
It enables the creation of sub-tasks and customization of issues to effectively track priorities.
Cons
Not always easy to use; can be overly complex and somewhat expensive depending on specific needs.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10