Prachi
Information Technology and Services, 500+ employees
More than a year
“Perfect for managing tasks in an agile setup”
Pros
Jira stands out for its capacity to configure diverse ticket types (tasks, stories, bugs, epics, etc.) with corresponding workflows. The system allows seamless commenting and tagging individuals as watchers for notifications or updates. Furthermore, it facilitates Outlook notifications and summaries. Tasks can be easily updated, and the advanced search feature aids in generating reports and data.
Cons
The text editor's capabilities are limited, and occasional formatting issues may arise this could be related to installation. Improving the creation and usability of dashboards is suggested.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
4
Functionality
8
Karthikeyan
Information Technology and Services, 101-500 employees
More than a year
“JIRA a fantabulous tool for Software development”
Pros
Particularly suitable for software development and task assignment, Jira is recognized for its user-friendliness, making it accessible for beginners.
Cons
JIRA performs well, with no major issues or feedback noted.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
sumit
Staffing and Recruiting, 500+ employees
More than a year
“Best Product sharing application”
Pros
This tool elevates daily requirements and provides coaching support for individuals utilizing Jira.
Cons
It enhances daily needs and supports user coaching within Jira.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
dileep
Industrial Automation, 500+ employees
More than a year
“Jira | on-premise and Cloud- fully optimizable ,functional and automatable”
Pros
Through the application of automation and REST, I have achieved significant outcomes, maintaining a balanced approach with access options in both cloud and on-premise environments.
Cons
The cost is somewhat higher than market prices, justified by numerous add-ons, both free and paid.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
sultan
Building Materials, 101-500 employees
“jira for bringing team together.”
Pros
Jira supports teams in planning, assigning, tracking, reporting, and overall work management, promoting collaboration across teams.
Cons
The trial version could offer more free features for a comprehensive evaluation.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Andrea
E-Learning, 101-500 employees
More than a year
“The task management tool”
Pros
Regarded as an exceptional business tool, Jira excels in comprehensive task management, offering a plethora of features and 3rd party integrations. It seamlessly integrates with all Atlassian tools, enhancing its utility.
Cons
While somewhat expensive and occasionally slow with yearly crashes, performance improvements are essential.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Martin
Education Management, 500+ employees
More than a year
“Ideal software for requirements management & bug reporting”
Pros
Jira has been instrumental in transforming our approach to software projects, fostering a more agile mindset. While adept at mapping concrete implementations, it is advisable to connect with Confluence and/or Trello for conceptual preparatory work.
Cons
JIRA's notification mechanism, typical of Atlassian products, lacks thoughtful design, relying primarily on email. A refined notification center and an optimized task dashboard within the software are deemed necessary.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Saif
Information Technology and Services, 1-10 employees
Less than a year
“Jira is good for agile development process for us”
Pros
Noteworthy for its workflow creation, Jira empowers users to customize work processes. It provides real-time project status analysis through data visualization reports.
Cons
Utilizing Jira can be somewhat complex, requiring extensive tutorials and documentation.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
8
Nickilas
Accounting, 11-50 employees
More than a year
“Jira service desk for IT departments”
Pros
Setting up and managing tasks with "Jira Service Desk" is seamless, and integration with Slack allows for the automatic creation of tasks.
Cons
Jira is considered expensive overall, often favored by large organizations.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Best Project Management software”
Pros
Offering comprehensive project and task management, Jira covers dashboard customization, task timelines, prioritization, and effective team handling.
Cons
The process of creating sub-tasks within a task can be bothersome at times.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“Good tracking Tool for project management and delivery”
Pros
Designed with a focus on ease of management, task creation, and tracking, Jira provides a user-friendly experience.
Cons
No specific improvements currently come to mind.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Devanshi
Banking, 500+ employees
Less than a year
“Amazing software !!”
Pros
Highly recommended for its user-friendly nature, Jira proves instrumental in work maintenance and workflow management.
Cons
Workflow enhancements could be made, but overall, it's a commendable product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mindaugas
Banking, 500+ employees
More than a year
“Jira - powerful but complex task management”
Pros
The synergy within the Atlassian product suite, incorporating Jira, BitBucket, and Confluence, serves as an indispensable source of company cooperation, overcoming limitations found in individual products.
Cons
Jira faces challenges from feature creep, suggesting the introduction of a streamlined version, akin to Jira Lite, catering to those requiring slightly more than a Trello board.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
4
Functionality
10
Anna Mae
Retail, 1-10 employees
More than a year
“Jira - good tool for tech companies”
Pros
Jira excels in keeping teams informed through extensive connectivity and features.
Cons
Noted evolution from flat platforms to a more aesthetically appealing interface.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Eulices
Internet, 11-50 employees
More than a year
“Must have for mid to large teams and/or parallel developments”
Pros
Acknowledged as one of the most comprehensive management tools, Jira ensures ease of use across various user roles, supporting efficient task tracking. Features such as search, status management, and attachments contribute to enhanced team productivity.
Cons
Jira's suitability is emphasized for mid-to-large companies and projects with multiple teams or lines of development. Smaller projects with fewer contributors might find its extensive options overwhelming. Careful consideration before investment is recommended.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Macit
Computer & Network Security, 11-50 employees
Less than a year
“Jira review”
Pros
Jira simplifies project management, combining effectiveness with ease of editing for user convenience.
Cons
Overall, a positive experience, yet there's room for increased involvement from customer service support.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8
Rishu
Banking, 101-500 employees
Less than a year
“Good project manager”
Pros
Noteworthy for its exceptional features in project management and task scheduling.
Cons
No notable drawbacks; however, enhancing the user experience slightly could be beneficial.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Michael
E-Learning, 1-10 employees
More than a year
“Jira full of funcitonality but can also be complex”
Pros
Recognized as one of the most fully-featured Scrum and Kanban tools, Jira offers high customization capabilities to cater to diverse teams.
Cons
The extensive functionality of Jira can lead to complexity in usage. New team members may find navigation challenging, and some aspects lack intuitive design. Visual enhancements and improved item visibility could address these concerns.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Viktor
Information Technology and Services, 500+ employees
Less than 6 months
“Rough with the smooth”
Pros
Jira provides data visibility and serves as a centralized source of truth across the organization.
Cons
Customer support integration and onboarding can pose challenges.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
10
Joshua
Consumer Goods, 101-500 employees
Less than a year
“Jira Review for Internal Task Requests and Communication.”
Pros
Facilitating quick task submission and communication with different teams, Jira supports seamless collaboration within an organization.
Cons
Jira could benefit from interface updates to enhance user experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
4